短小精悍的战略人力资源管理讲义课件

OverviewofStrategic

HumanResourceManagementMay2005EvaSantos,Director,DepartmentofPersonnelGinnyDale,AssistantDirector,PersonnelServicesHumanresourceleadershipandsolutionsInvestinginHumanResourcesTocreateareturnontheinvestmentinourworkforce,leadershipandHumanResourcesmust—Assessthecapacityofmanagementtotakeonnewchallenges;DeterminethecapabilityofHumanResourcestoprovideguidanceandsupport;Establishaccountabilityatalllevelsforachievingresults.Leadershipmusttakeaction.Alignresourceswithagencymissionandpriorities.Createstructuresforsettingperformanceexpectations.Establishprocessesthatholdpeopleaccountable.Managersatalllevels—fromtheexecutivestofront-linesupervisors—areresponsibleforeffectivelymanagingtheworkforce.StrategicHumanResourceManagementResultsofStrategicHRManagementStrategicHumanResourceManagementCreatingaPerformance-BasedCultureStateemployeesperformattheirbestandunderstandthattheireffortscontributetoachievingthemissionoftheiragency.Managersareheldaccountableforproducingthebestresultsatthebestcost.Citizensreceivetruevaluefortheirinvestmentinstategovernment.StrategicHumanResourceManagementChallengesandOpportunitiesMiddle-managementreductionsandothermandatestoreduceheadcount.Implementationofthenewcivilservicerulesandcollectivebargainingagreements.Developingprocessesandmeasurementsthatestablishaccountabilityforagenciesandindividuals.Managingallofthese(andother)changescreatesitsownsignificantchallenges.Resistancetochange – ImpactoncommitmentDisruptiontooperations – ChangesinworkloadsNeedfornewskills – AdaptingtonewexpectationsStrategicHumanResourceManagementRolesandResponsibilityManagersbearresponsibilityformanagingthestate’sworkforce.TheHumanResourcescommunityisapartner.Deliverandenhanceoperationalprocesses.Identifyhumanresourcepracticesthatmakeagencymissionandstrategyhappen.Managetransformationandchange.Developemployeecompetence,capability,andcommitment.PersonnelReformmoveskeydecisionsoutfromtheDepartmentofPersonneltoagencies,anddowntomanagers.StrategicHumanResourceManagementLinkingPeoplewithStrategyPrioritiesofGovernmentPlantheOrganizationStrategicPlanMobilizeResourcesDeliverServicesManageFinancialResourcesManageHumanResourcesManageWorkProcessesManageRelationshipsAchievePublicValueandBenefitStrategicHumanResourceManagementPlanandAlignHumanResourcesHireWorkforceDevelopWorkforceDeployWorkforceReinforceWorkforcePerformanceManageHumanResourcesStrategicHRManagementProcessesStrategicHumanResourceManagementManageWorkforcePerformanceAchievePublicValueandBenefitPlanandAlignHumanResourcesImmediateanddirectWorkforcestructureandhumanresourcestrategiesandpoliciesarealignedwiththeagency’sstrategicplanandresources.PeopleunderstandculturalframeworkandHRmanagementresponsibilities.OutcomesOvertimeandacrosstheorganizationOverallHRmanagementfoundationandaccountabilitysystemisinplacetobuildandsustainaproductive,highperformingworkforce.OpportunitiesandIssuesPlanhowtousehumanresourcestoachievestrategicobjectives.Planandmanagemultiplelayersofchange.Focusonthecompetenciesthatarerequiredforeachindividualposition.Utilizegreaterflexibilityinclassificationsystemtomakechangesinemployeedutiesandresponsibilitiesinresponsetochangingbusinessneeds.PlanandAlignHumanResourcesTHANKYOUSUCCESS2026/7/2111可编辑ImmediateanddirectBestqualifiedcandidatesarehired.Newhiresarereviewedduringappointmentperiod.OutcomesHireWorkforceOvertimeandacrosstheorganizationTherightpeopleareintherightjobs.OpportunitiesandIssuesPersonnelReformdecentralizesrecruitmentandhiringprocessesandgivesagenciesmoreflexibilitytomeetagencyneeds.Hiringmanagershaveabroaderpoolofcandidatestoconsider.Non-permanentappointmentsarelongerandmoreflexible.Managersmay,inmanycases,extendaprobationaryperiod.Fornon-representedpositions,additionalcompensationoptionsmaybeavailableforrecruitmentandretention.HireWorkforceImmediateanddirectEmployeesknowwhatisexpectedandhowtheyaredoingonongoingbasis.Workplaceprovidescapacitytoperform,issafe,andfosterseffectiverelations.OutcomesDeployWorkforceOvertimeandacrosstheorganizationEmployeeshaveday-to-daysupportneededtoperformtheirworksuccessfully.OpportunitiesandIssuesChangesincollectivebargainingmeanmanyfewerreasonstobargainwithunionandmoreflexibilityforagencyleadershiptotakeaction.Employeerightstoreturntopriorpositionshavechanged.Newlayoffprovisionsprovideagencieswithsomegreaterflexibility.DeployWorkforceImmediateanddirectEmployeesareengagedindevelopmentopportunitiesandseektolearn.OutcomesDevelopWorkforceOvertimeandacrosstheorganizationEmployeeshavecompetenciesforpresentpositionandcareeradvancement.OpportunitiesandIssuesCurrentagencypracticesfortraininganddevelopmentremaininplace.Trainingplansandcourseswillbelinkedtocompetencies.Statewideleadershipcompetencieshavebeenidentifiedandwillformthebasisforrevisionsintheexistingmanagementandleadershipdevelopmentprograms.DevelopWorkforceImmediateanddirectEmployeesclearlyknowhowtheirperformancecontributestosuccessoftheorganization.Successfulperformanceistimelyrewarded;poorperformanceistimelyeliminated.OutcomesReinforceWorkforcePerformanceOvertimeandacrosstheorganizationSuccessfulperformanceisdifferentiatedandstrengthened.Employeesareheldaccountable.OpportunitiesandIssuesNewp