2025年全球学习与发展基准调研报告

2025GlobalL&D

BenchmarkSurvey

Gainvaluableinsightsintopeople

developmenttoboostyourinfluenceinthefast-pacedbusinesslandscape

Settingthe

stagefor2025

Weʼreexcitedtoannouncethesecond

editionofVoxy'sGlobalBenchmarkSurvey!

Thissurveyoffersprofessionalsinvolvedinteamdevelopmentkey

insightsintohowcompaniesacrossvariousindustriesworldwidearebuildingtop-notchteamsfortheyearahead.Withskillsevolvingatblazingspeed,

theseinsightswillhelpyoucraftandexecuteatrulyimpactfulstrategy.

Theresearchfocusesonthechallengesprofessionalsanticipate,

thestrategiestheyʼreadopting,andhowtheyplantomeasuresuccess.

Readytogaininsightsthatcanpositionyouasastrongerstrategicpartnerinreachingbusinessgoals?

TABLEOFCONTENTS

CHAPTERONE:TopChallenges

Whatarethebiggestobstaclesandcommonpainpointsprofessionalsfaceinpeopledevelopment?

CHAPTERTWO:TopStrategies

Whatarethestrategiesthatprofessionalsareusingtoaddresschallengesandimproveresultsin2025?

CHAPTERTHREE:

What’shappeninginthelearningspace?

Thetypesoftrainingcompaniesareofferingtodayandhowsuccessisbeingmeasured.

CHAPTERFOUR:Lookingahead

Theskillsandtrendsprofessionalsbelievewillshapethefutureoforganizations.

KEYTAKEAWAYSANDACTIONABLESTEPS

CHAPTERONE

TopChallenges

Navigatingtheroadblocks

Adeepdiveintothebiggestobstacles

professionalsfaceinpeopledevelopment.

Fromassessingandfillingskillgapsto

preparingmanagerstolead,anddeterminingwhatbarriersarestandingintheirway.

Transforminglearningthataddressesbusinesschallengesintoacontinuous,evergreenprocessembeddedincompanycultureisoneofthebiggestchallengestrainingprofessionalsfacetoday.Herearethetopicsprofessionalsbelievemaypresentthebiggestbarriersin2025andbeyond:

#3

#5

#1

#2

#4

Creating

Improvingcompany

communication

Aligninglearningstrategyto

businessgoals

aculture

Building

internalcareerpathways

Softskills

development

oflearningandlearningagility

Interpersonalandintrapersonalskills—likebeingadaptable,communicatingwell,andstayingresilient—arekeytothrivinginthisfast-pacedenvironment.Whiletechnologycanmakethingsmoreefficient,it'sthesehumanqualitiesthatreallydriveteamgrowth,collaboration,andsuccessinreachingbusinessgoals.

Alearningculturewithnocleargoalisenergywasted

Inrecentyears,thelandscapeofworkhasundergone

adramatictransformation.Employeesnowenjoyunprecedentedautonomyandflexibilityinboththeirworkandlearning

environments.However,thisshiftraisesacrucialquestion:

Howcanorganizationsensurethatindividualdevelopmentalignswithcompanyobjectives?

Gartnerʼstrendreport

introducesanewdivisioninworkdesign:office-centric

design(wherelocationisthestablepillarworkrevolvesaround)andhuman-centricdesign(wheretheindividualisthestablepillarworkisbuiltaround).

Human-CentricDesign

"Theindividualisthestablepillar

wedesignworkaround."

●ProvideFlexibleWorkExperiences

Workdesignprinciple:Equalityofopportunity

●EnableIntentionalCollaboration

Workdesignprinciple:Innovationbydesign

●DriveEmpathy-BasedManagement

Workdesignprinciple:Performancebyoutcome

CriticalShiftsandThreeDimensionsofHuman-CentricWorkDesigns

Office-CentricDesign

"Locationisthestablepillar

wedesignworkaround."

●ProvideConsistentWorkExperiences

Workdesignprinciple:Equalityofexperiences

●EnableSerendipitousCollaboration

Workdesignprinciple:Innovationbychance

●DriveVisibility-BasedManagement

Workdesignprinciple:Performancebyinput

Source:Gartner

Inthisevolvingcontext,astrongorganizationalcultureemergesasacriticalfactorforsuccess.

Gallup'sresearch

revealsthatcompanieswithrobust

culturesconsistentlyoutperformedtheirpeers,

demonstratinghigherrevenueandprofitabilityover

afive-yearperiod.Notably,thetopicof"Creating

acultureoflearningandlearningagility",whichranked

fourthinlastyearʼseditionofoursurvey,isgainingeven

morerelevanceasorganizationsincreasinglyrecognizeitsimportanceinaddressingfuturechallenges.

Alearningculturegoesbeyondsimplyofferingtraininganddevelopmentopportunities—itrequiresan

environmentthatencouragesthepracticalapplication

ofnewknowledgeindailywork,celebratesprogress,

embracesvulnerabilityandmistakes,andcreatesspacesforsharinginsightsandexpertise.Thistypeofsupport

isessentialforbuildingacultureofcontinuousandagilelearningintheworkplace.

Nurturingastronglearningcultureinahuman-centricworkplace

Tothriveinthisnewera,organizationsshouldconsider

thefollowingstrategies:

Implementsupportiveprograms:

Offermentoringinitiativesthatfosteralignmentbetweenindividualcareeraspirationsand

companygoals.

Enhanceaccessibility:

Makelearningopportunitiesavailableanytime,anywherethroughasynchronousplatformsandAI-poweredmicrolearningtools.

Balancetechnologywithhumaninteraction:

Whileleveragingdigitalsolutions,ensureregularface-to-faceinteractionsthatallowemployees

topracticeandrefinetheirinterpersonalskills.

Whatarethetopchallengesyouarefacingrightnowwhenitcomestopeopledevelopment?

Creatingacultureoflearning/Nurturelearningagility30%

Buildinginternalcareerpathways24%

Improvingcompanycommunication23%

Softskillsdevelopment23%

Aligninglearningstrategytobusinessgoals19%

Trainingleadershipteams18%

Increaseemployeeproductivity18%

Measuringandprovingtheimpactoftrainings18%

Assessingandclosingskillsgaps16%

AdaptingtoGenerativeAI15%

Hardskillsdevelopment14%

Lowengagementontrainings13%

Highemployeeturnover12%

Creatingmoreaccessibletrainings11%

10%

Increasingemployeelanguageproficiency

9%

TrainingandpreparingteamsonDE&I

Adaptingtohybrid/remotework7%

Strategicgoalsarisefromprioritizingsoftskills

toeffectivelymanagetheevolvinglandscape

ofhardskills:aligningtrainingwithbusinessneeds,developingleaders,increasingproductivity,

measuringimpact,andclosingskillsgaps.

Theseprioritiesensurelearninginitiativesare

comprehensiveandcontributetobusinesssuccess.

Recentfindingssupportthis:Developingsoftskills

enhanceshardskillacquisition.

LinkedInresearch

showsthat72%ofexecutivesvaluesoftskillsmore

thanAIskills

,highlightingtheimportance

ofhuman-centriccapabilitiesintoday'scomplexbusinessenvironment.

Acloserlook

atthespecific

needsoflarge

companies

While"Measuringandprovingthe

impactoftraining"ranks8th

overall,forprofessionalsinlarge

organizations,tracking

performanceanddemonstrating

ROIjumpstothe3rdmost

importantchallenge.

CHAPTERTWO

TopStrategies

Howprosaretacklingthetoughstuff

Adeepdiveintothesolutionsandstrategiesthatpeopledevelopmentprofessionalsareplanningtousetoovercomeobstaclesandthrivein2025andbeyond.

Tobuildalearningculturethatpromotescompanygrowth,professionalsplantoinvestinhoningtheleaders.Thisfocusonleadershipiscrucial,asstrongleadersnotonlydriveorganizationalsuccessbutalsoinspireandmotivateteamstoembracecontinuouslearninganddevelopment.

#3

#5

#1

#2

#4

Skills-based

Leadership

developmentprograms

Alignbusiness

goalswithindividualdevelopmentplansandOKRs

learning/

Upskilling

Continuouslearning

Implementnewtrainingtools

andReskilling

TheothertopstrategiesinvolvedeepeningthefocusonreflectingtraininggoalsincareerdevelopmentplansandOKRs,andimplementingnewtechnologieswithaskills-basedapproach.Thiscomprehensivestrategyensuresthatlearninginitiativesarenotonlyalignedwithorganizationalobjectivesbutalsotailoredtoindividualcareerpaths,fosteringacultureofgrowthandadaptabilityacrosstheentireworkforce.

Source:

HarvardBusinessReview

-

FutureMarketInsights

Companiesinvestsignificantlyinleadership

development;however,datashowsthattheinvestment

doesnotalwaysyieldconcreteresults.

$60

Billion

Annualglobalinvestmentinleadershipdevelopment

Only

10%

ofleadership

developmentspendingdeliversconcreteresults

Contextadaptation

Aneffectiveleadershipdevelopmentstrategy

Addressingpsychologicalbarriers

Someleadersstruggletoembracevulnerabilityforgrowth.

continuallyexaminesandre-examinestheAsuccessfulleadershipprogramhelpsovercomethese

changingorganizationalcontext.psychologicalbarrierstoself-improvement.

b

\/

AnalyticalskillsdevelopmentLeadershipasaskillbeyondroles

TheabilitytoreflectandanalyzeLeadershipskillsenhanceworkquality

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ching

leadership

/development

Broaderapproach

Utilizethe70-20-10rule:leadersgain

70%oftheirknowledgefromon-the-jobexperiences,20%frommentoring,and10%fromformaltraining.

Flexibilityinlearning

Withleaders'packedschedules,

developmentprogramsneedflexibility

andhyper-personalization.Adapting

contenttoeachleaderʼsprofile

Focusonlong-termgrowth

Prioritizeholisticdevelopmentthatbalancesshort-termwinswithlong-termgrowth,

ensuringalastingimpactandkeepingleadersengagedincontinuouslearningaswellasorganizationalsuccess.

andavailabilityenableseffective

engagementattheirownpace,ensuringprogressalignedwithpersonalgoals.

CHAPTERTHREE

TheStateofTraining

Whatishappeninginthelearningspace

Weaskedthepeopledevelopment

professionalswhattypesofprogramscompaniesareofferingtodayandhowtheirorganizationsareevaluatingtheeffectivenessoftheirtrainingefforts.

Toptrainingprogramsinglobalorganizations

Herearethemostcommontrainingprogramsofferedbyorganizationsworldwide.

Hardskillsandtechnicaltrainingprograms37%

Leadershiptrainingprograms35%

Softskillstrainingprograms31%

31%

Role-specifictrainingprograms

30%

Onboardingtrainingprograms

Languagetrainingprograms26%

Diversityandinclusionprograms22%

Mentoringandbusinesscoachingprograms20%

Changemanagementprograms14%

Remoteworktrainingprograms10%

Successionplanningprograms9%

Internalandglobalmobilityprograms7%

Jobshadowingprograms7%

Idonʼtknow3%

None1%

Other1%

Analyzingthemostfrequentlyofferedprogramsbyorganizations,weseethattheyrevolvearoundfivekeyelements:

Comprehensiveskilldevelopment

Focusonhardskills,softskills,and

languageproficiencyforawell-rounded

workforce

Leadership&

communication

Emphasison

leadershipand

languagetraining

tobuildstrongglobalcommunicators

Global

adaptability

Traininginlanguage,changemanagement,andremotework

foranadaptableworkforce

Continuous

learningculture

Commitmentto

ongoingemployeedevelopmentacrosstechnicaland

languageskills

Personalized&

inclusivedevelopment

Tailoredgrowth

throughlanguage

training,mentoring,coaching,androle-specificprograms

Howprofessionalsmeasurethesuccessofpeopledevelopmentinitiatives

Weaskedprofessionalshowtheydeterminethesuccessofatrainingprogram.

40%

Satisfactionsurvey

29%

Performancereviews

26%

Newskillsacquired/Closingskillsgaps

Testofknowledge21%

Increasedproductivity20%

Engagementrate17%

15%

13%

10%

CoursecompletionrateEmployeeretentionratesNumberofhoursstudied

Promotionrates8%

ROIcalculation8%

Costpertrainedperson6%

Internalmobilityrates5%

*IamcurrentlynotmeasuringthesuccessofmyL&Dinitiatives

Notmeasuring*5%

Herearethetopthreewaystheyassess

trainingeffectiveness,focusingonsatisfaction,performance,andstrategicimpact:

Heavyrelianceon

satisfactionsurveys:

with40%usingsatisfactionsurveys,manyfocuson

learnerfeedback,butthisdoesnʼtshowlong-term

impactorskillapplication.

Lowadoptionofstrategicmetrics:

MetricslikeROI(8%),promotionrates(8%),andinternalmobility(5%)areunderused,missing

alinktobroaderbusinessgoals.

Emphasison

performanceandskills:

Performancereviews(29%)

andclosingskillsgaps(26%)

showthatprofessionalsprioritizeskills-basedimprovements

andrealbehaviorchange.

Weaskedprofessionalstoshare theirviewsonhowtheyensurethepeopledevelopmentstrategyalignswithboththeorganization’scurrentchallengesanditsfuturegoals.

Theacuteneed

foralignmentwith

businessgoals

Weanalyzedandcategorizedall

theresponsesintofivekeyelementstogainaclearpictureofhow

professionalsbelievethisstrategicalignmentshouldbeachieved:

Theacuteneed

Metricsandsuccessindicators

Beyondthevanitymetrics:

trackstrategicmetricssuch

astrainingROI

foralignmentwithbusinessgoals

Empathyandengagement

Focusonthehuman

elementandcatertotoday's

corporatelearner

Alignment

Businessgoals

Allprofessionaldevelopmenthelpsfulfillbusinessneeds

Efficientcommunication

Organizationalculture

Reflectandreinforcecompanyvalues

Bettercollaborationacross

departmentstoturnlearning

intoresults

CHAPTERFOUR

LookingAhead

Whatcompaniesanticipateforthefuture

Weaskedprofessionalstoreflectonthefuture

andsharetheirexpectationsforthenext3-5years

inthefieldofprofessionaldevelopment.Theirinsightsprovideaglimpseintotheemergingtrendsthat

willshapehoworganizationspreparetheirteamsfortheevolvingdemandsoftheglobalworkplace.

ProsoptimisticabouttheL&Dbudgetfor2025

45.7%42.5%88.2%ofprofessionals

ThebudgetwilllikelyThebudgetwillexpecttrainingbudgets

remainthesamelikelyincrease

toeitherincreaseorremainthesame,withonly11.8%

anticipatingadecrease.

11.8%

Thebudgetwill

likelydecrease

ProsoptimisticabouttheL&Dbudgetfor2025

Comparedtotheprevioussurvey,optimismhasrisensignificantly.In2024,33%ofprofessionals

predictedanincreaseintrainingbudgets,whilethisfigurejumpedto42%for2025.

60%

2024

2025

2025

40%

2024

20%

2024

2025

0%

Thebudgetwilllikely

decrease

ThebudgetwilllikelyThebudgetwilllikely

increaseremainthesame

Leadership35%

Communication33%

Changemanagement32%

Theskillstoleadamidsthigh-speedchange

Whenaskedaboutwhichsoftskills

humandevelopmentprofessionals

believeteamsshouldmasterinthe

next3-5years,leadershiptopsthelist,followedbyeffectivecommunication

andchangemanagement.

Collaboration/Teamwork32%

Useofnewtechnologies30%

30%

30%

Problemsolving

Criticalthinking

Dataanalysis28%

Emotionalawareness/intelligence25%

Projectmanagement24%

24%

24%

Flexibility/Adaptability

Decisionmaking

Timemanagement23%

22%

22%

Activelistening

Conflictresolution

Creativity21%

Self-direction/Activelearning20%

Empathy18%

14%

14%

Otherlanguageproficiency

Culturalintelligence

Presentationskills

12%

Socialinfluence

12%

Acloserlookatthespecificneedsoflargecompanies

Whenwefocusonlargecompaniesspecifically,theabilitytolearnandadapttonewtechnologiesemergesasthetopskillForthese

organizations,masteringnew

technologiesisacriticalnecessity,enablingrapidadaptationtomarketshiftsandthescalabilityneeded

forglobaloperations

Whichsoftskillsdoyoubelievewillbenecessaryforyour

teamstomasterinordertosucceedoverthenext3-5years?

16%

16%

Useofnewtechnologies

Leadership

Communication15%

Problemsolving

Dataanalysis

Criticalthinking

Collaboration/Teamwork

Changemanagement

14%

14%

14%

14%

14%

Emotionalawareness/intelligence13%

Decisionmaking

Projectmanagement

Flexibility/Adaptability

12%

12%

12%

Creativity10%

9%

9%

9%

Activelistening

Conflictresolution

Timemanagement

8%

8%

Culturalintelligence

Self-direction/Activelearning

Empathy

Otherlanguageproficiency

Socialinfluence

Presentationskills

7%

7%

6%

6%

Dreambig:

Theunlimitedbudgetwishlist

Weinvitedprofessionalstoimaginewhichtraininganddevelopmentinitiativestheywouldimplementwithunlimitedresources,ifbudgetwerenotanissue.The

goalistoidentifythetrendsthataretopofmindfortheseprofessionals.Herearesomeoftheinitiativesthatwerementioned:

Technology&Innovation:

Programs&Experiences:

Skills&

Development:

"Amixofface-to-facetraining,

e-learning,AI,andasynchronous

material"

"Artificialintelligenceprograms""Trainingonartificialintelligence"

"AIsolutionstopersonalize

learningexperiences"

"Usevirtualandaugmentedrealityforimmersivetraining

andpracticalsimulations"

"VRforsafetytraining"

"Gamifiedtraining"

"Performanceassessment

systemfullyintegratedwithAI"

"Blendedlearning(differentformats,channels,durations)"

"Jobrotationworldwide"

"Work-lifebalanceprograms"

"In-personmeetingsforleadersandteams"

"Expansionofthe

mentoringprogram"

"Experiencesabroad"

"Corporateuniversityprogram"

"Languagetrainingprograms"

"Partnershipwithtop-levelacademicinstitutions"

"Developourowncourses"

"Startingalearningcommunity"

"Giveemployeesabonusiftheycompletetheirtraining"

"Coachingfortheleadershipteam"

"Potentialassessment"

"Definitelysomethingaboutcorporatecommunication"

"OKRdefinitionanddevelopment"

"Skillmanagementproject"

"Growthpathforeachemployee,

focusingmainlyonpersonal

growthandsoftskillsdevelopment"

"Strengtheningsalesskills"

"In-persontraininginsoftskills"

"Hiringconsultants"

Howproskeeptheiredge

Professionalsprioritizeevents,whetheronlineorinperson,astheirtopchoiceforstayinginformedonthelatestpeopledevelopment

topicsandtrends.

Webinars57%

In-personevents53%

Youtubevideos36%

Podcasts36%

Linkedinposts33%

Newsletters28%

Books27%

Blogposts14%

KeyTakeawaysandActionableSteps

Oneofthegreatestchallengesfortrainingprofessionalstodayis

trans