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HongKongBanking2030Foreword
31.
Background
52.
Methodology
63.Perspectivesfromthe
Committee
of
HKAB
74.
Executive
Summary
115.Summary
of
Findings
13CoreReportThemes6.Hong
KongIs
Deepening
Role
in
Global
Finance187.Stronger
Client
Relationships
are
Driving
GrowthAcross
Every
Segment238.Financial
Inclusion
is
Being
Designed
into
Growth279.AIAndWeb3Technology:
From
Pilotto
Production
2910.No
Bank
can
Defend
Itself
Alone3311.Every
Strategy
Needs
an
Organisationthat
can
Deliver
It3612.Recommendations
3913.Industry
InsightswithAppreciation
5014.Conclusion
53Appendix:SurveyQuestions&References
54Appreciation
forCollaborativeEfforts56ContactUs
57ContentsThe
Hong
KongAssociation
of
Banks
bringstogether
Hong
KongIs
|icensedbanks,
inc|uding
internationa|,
Chinese
Main|and
and
|oca|
institutions.Thisbreadth
ofrepresentation
makes
us
unique|y
p|acedtotake
a
co||ectiveview
of
the
opportunities
and
cha||engesthatwi||
definethe
next
chapter
ofthe
banking
industrythroughto
2030.Weare
p|easedtoshare
our
report,HongKongBanking2030,
deve|oped
inco||aborationwith
De|oitte.
lt
bringstogether
insightsfrom
acrossthesectorto
offer
aforward-|ooking
perspective
onthe
road
ahead.The
report
revea|s
astriking
degree
ofa|ignmentwithinthe
|oca|
banking
industry.
Our
members
differ
insca|e,
ownershipand
marketfocus,yettheyshare
acommonview
ofthe
opportunities
ahead
andthe
conditions
neededto
rea|ise
them.Where
progress
may
benefitfrom
po|icysupport,weset
outthe
re|evant
considerations;where
it
depends
onthe
industryIs
co||ective
efforts,westand
readyto
p|ay
our
part.We
extend
oursincerethankstoa||
member
banksthat
contributedtothis
report,
aswe||
asto
De|oittefor
its
partnershipthroughoutthestudy.
Capturingtheopportunities
and
navigatingthe
cha||enges
out|ined
inthis
reportwi||
require
continued
co||aboration
acrossthe
banking
industry,togetherwith
ongoingengagementwiththe
Government
andfinancia|
regu|ators.We
|ookforwardto
workingtogetherto
he|pshapethefuture
ofbanking
in
Hong
Kong.Mr.Sun
YuChairpersonof
TheHongKong
AssociationofBanksViceChairmanandChiefExecutiveofBankofChina(HongKong)Limited3ForewordHong
Kong
Banking
2030
is
a
landmark
initiative
by
Deloitte
andThe
Hong
KongAssociation
of
Banks.As
artificial
intelligence,
digitalfinance,sustainability
priorities,
and
evolving
customer
expectations
reshapethe
banking
landscape,
howwillthese
redefinethe
industry'sfuture?Drawing
on
asurvey
ofover
100
banks,the
report
highlightsgrowth
areasincludingwealth
management,AI
adoption,
digital
assets,greenfinance,
RMBinternationalisation,
and
cross-border
connection,
outlining
recommendationsfor
bankstoscale
innovation,strengthen
resilience,and
capture
new
opportunities.Together,these
insights
present
astrategicvisionforthefuture
ofbanking
and
opportunities
ahead.
Morethan
a
report,
Hong
Kong
Banking
2030
is
a
callto
action:
Collaborate,
Innovate,
and
Shapethefuturetogether.NatalieChanDeloitteChinaHongKongBanking2030
ProgrammeLeaderDoraLiuDeloitteChinaCEO4Hong
Kong
Banking
2030
is
afirst-of-its-kindjoint
initiativefrom
De|oitteandThe
Hong
KongAssociation
ofBanks(HKAB),
undertakento
definethetrajectory
of
Hong
KongIs
banking
industrythroughthe
end
ofthe
decade.
lt
draws
on
primary
researchfromadiverse
range
ofbanksacrossstrategic
industrythemes.This
report
not
on|yprovides
aforward-|ookingassessment
oftheforcesshaping
Hong
Kongbankingthroughthe
end
ofthe
decade,
but
a|so
provides
constructive
andfuture-oriented
recommendationsfor
po|icymakers.Structuredacrosssix
dimensions:Hong
KongIs
advantages,
industryopportunities,
digita|
innovation,financia|
inc|usionand
customertrust,
riskand
resi|ience,andfuture-readyorganisations,the
report
aimsto
inform
and
inspire
co||ective
action.
ltseeksto
contributetothe
continuedgrowth
and
competitiveness
of
Hong
KongIs
banking
industry.Thefindingssitwithin
a
c|ear
po|icy
context.The
ChiefExecutiveIs2025
Po|icyAddress
committedtostrengthening
Hong
KongIs
positionacross
equity
markets,
bonds,
currency
markets,wea|th
managementandsustainab|efinance.The
Hong
KongMonetaryAuthority(HKMA)Is
Fintech2030strategy,
pub|ished
in
November
2025,
providesthe
po|icyfoundation
through
itsfour-pi||ar
DARTframework,
covering
data
infrastructure,Aladoption,
resi|ience
andtokenisation
offinance.The
Nationa|
15th
Five-Year
P|an,which
high|ightsthe
countryIscontinuedsupportforstrengthening
Hong
KongIs
ro|e
as
an
internationa|
financia|
centre,
|ends
addedweightto
these
|oca|
initiatives.1
Background5Thesurvey
comprised
interviewswithsenior
banking
executivesandquantitative
questions
measuringsector
outlook,fintech
posture,perceived
challenges,technologyinvestment
priorities,and
leadershipchallenges,
and
qualitative
questionsexploring
each
ofthe
reportIs
corethemes.
Quantitative
resultsarereportedas
proportions
ofthetotalrespondent
base.
Qualitative
responses
are
reportedverbatimandattributedto
named
institutions.Thefindingsare
based
on
asurveyconducted
inthefirst
halfof2026
by
Deloitte
in
partnershipwith
HKAB,seeking
inputsfrom
its
147
memberbanks
in
Hong
Kongwith
diversityfrom
international
banks,
Chinese
Mainland
banks
and
local
Hong
Kong
banks.2
Methodology6TheCommitteeofHKABserves
astheAssociation,s
highestgoverning
body,
responsiblefordirectinganddeciding
its
businessand
policies.Representinga
broadspectrumofbanksfrom
international,ChineseMainlandand
local
bankingcommunities,theCommittee
bringstogetherdiverse
perspectivesanddeep
industryexpertise.
Hong
Kong
Banking2030
benefits
notonlyfromtheviewscontributed
by
HKAB,s
member
banks,
but
alsofrom
insightsgatheredthroughstructured
interviewswiththe
banksthatsitontheCommittee.Alongsidethesurveyfindingsanalysed
elsewhere
inthis
report,eachofthese
institutionswas
invitedtoshare,
in
itsownwords,
itsoutlookfor
Hong
Kong
banking
incoming
5years.7PerspectivesfromtheCommitteeof
HKAB3HongKongBanking2030Bank
of
China(Hong
Kong)LimitedMr.Sun
YuViceChairmanandChiefExecutiveHong
Kong’s
role
as
a
super-connector
betweenthe
Chinese
Mainland
andglobal
markets
is
stronger
than
ever.
Building
onthisstrategic
advantage,the
banking
industry
is
evolving
beyond
itstraditional
role
as
aservice
providerto
become
atrusted
advisor,
digital
enabler
andseamless
cross-borderconnector.Thisshift
is
creatingsignificant
opportunities
onseveralfronts,
particularly
as
a
growingnumber
ofChinese
enterprises
expand
overseas.Astheirtrustedfinancial
partner,wesupporttheir
overseas
expansion
by
providing
end-to-end
cross-bordersolutions,
accessto
international
capitalmarkets,andseamless
cross-borderfinancialflows.StandardCharteredBank(HongKong)LimitedMs.MaryHuenChiefExecutiveOfficer,HongKongandGreaterChina&North
AsiaAs
Hong
Kong
lookstowards
2030,
I
remain
optimisticabout
itsfutureas
one
oftheworld's
leadinginternationalfinancial
centres.
Hong
Kong'ssuccess
hasalways
been
built
on
connectivity,and
I
believe
thatadvantagewill
become
even
more
important
intheyearsahead.Weare
seeing
a
new
wave
ofChinese
enterprises
expandingglobally,with
Hong
Kong
remainingthe
naturalgatewayfor
capital,
financingand
cross-border
business.Atthesametime,the
internationalisation
of
the
Renminbicontinuestogather
momentum,further
reinforcing
Hong
Kong's
roleastheworld's
leading
offshore
RMB
centre.TheHongkongandShanghaiBankingCorporationLimitedMrs.Maggie
NgChief
Executive
Officer,Hong
Kong
andHead
of
Retail
Banking&
Wealth,Hong
KongHong
Kong’s
bankingfuture
rests
onthree
pillars:
GBA
integration,generationalwealthtransferand
3,380family
offices.
Overtaking
Switzerland
astheworld’s
largest
cross-borderwealth
hub
isa
milestone,
notthefinish
line.To
sustain
leadership,we
must
meet
rising
demandsfor
personal,simple,
and
instant
service.AItransforms
dailyfinance,while
human
advisors
remainvitalfor
major
decisions.At
our
bank,we
are
building
agoverned
model
–
human-led
advice,
digital
self-service,
and
AI
solutions
–to
shapetomorrow’s
banking.HongKongBanking20308HongKongBanking2030Looking
aheadtothe
15th
Five-Year
P|an
period,
HongKongIs
banking
sector
shou|d
a|ign
c|ose|ywith
nationa|deve|opment
priorities
andfu||y
|everagethe
cityIsstrategic
advantagesto
enhancefinancia|servicesforsma||
andmedium-sized
enterprises(SMEs).
Banks
ofthefuturewi||notsimp|y
provide
capita|;they
must
becomestrategicpartnersto
SMEs,
he|pingthemstabi|ise
operations,
expand
markets,
drivetransformation
and
p|anfor
|ong-termgrowth.
Bysupporting
SMEsthrough
eachstage
oftheirdeve|opment,from
ear|ygrowthto
maturity
and
expansion,
the
bankingsector
can
contribute
meaningfu||yto
HongKongIs
economic
deve|opment.Al
is
centra|to
howwe
bui|dthefuture
ofbanking.
lt
isnot
an
option.We
are
notwaitingto
be
disrupted.We
are
disrupting
ourse|ves
de|iberate|y
by
creating
anAl-enab|ed
workforce,
and
embeddingAl
into
every
part
ofhowwe
run
our
business.We
have
moved
beyond
experimentationto
execution,
usingAlto
acce|erate
innovation
at
aspeedwe
have
notseen
before.Weare
enhancing
c|ient
experience
and
un|ockinggrowth
opportunitieswithAl-poweredso|utions.Al
demandssca|e,speed,and
bo|dness.Al
is
a
step-change.The
opportunitiesare
exceptiona|.We
are
high|y
confident
inthe
|ong-term
sustainabi|ity
of
Hong
KongIs
position
as
a
|eadingg|oba|
capita|
markets
hubthrough
2030.
Hong
Kong
hasfirm|y
estab|isheditse|fas
one
ofthetwog|oba||y
re|evant
capita|
marketcentres,
serving
as
a
critica|
p|atformfor
investors
seeking
diversification.The
cityIs
status
as
a,Super
ConnectorIisfurther
reinforced
by
its
integrated,
efficientfinancia|infrastructure,
robust
regu|atory
supervision,
andvarious
connect
programmes.Alandtransformationa|techno|ogieswi||beatruedifferentiator
instrengtheningourcorecompetitiveness.
PredictiveandagenticAlhavethepotentia|tochangethewaybankingservices
arede|iveredand
received,especia||yfordigita|
nativessuchasGenZ.Withrobustgovernanceandethica|frameworks,the
industry
can
confident|y
sca|e
innovation
whi|e
upho|ding
thehigheststandardof
trustandethics.Looking
aheadto
2030,we
be|ieve
Hong
KongIs
position
as
an
internationa|financia|
centre
andthe
|eading
offshore
Renminbi
hubwi||
become
evenstronger,
driven
bydeeperfinancia|
integrationwithinthe
Greater
BayArea,the
continuedgrowth
ofthewea|th
managementsector,
advances
infinancia|techno|ogy
and
digita|transformation,
andthe
deve|opment
ofsustainab|efinance.Bankof
Communications(HongKong)Ltd.Mr.
Xiao
TingChairmanandExecutiveDirectorCMB
WingLungBankLimitedMs.OliviaLamDeputyGeneralManager,AlternateChiefExecutiveOfficerCitibank,N.A.Ms.
AvelineSanCEO
and
Head
of
Banking,Hong
KongBNPParibasMr.Hugo
LeungChiefExecutiveOfficer
Hong
KongTheBankofEast
Asia,LimitedMr.
AdrianLiCo-Chief
Executive9Overthe
nextthreetofiveyears,AIwill
reshape
bankinginways
customers
canfeel:fasteranswers,simplerjourneysand
more
relevantservice.At
our
bank,thevision
is
clear.Wewant
colleaguesto
useAIto
create
apersonalised
experiencefor
every
customer.
It
must
be
safe,
realtime
andscalable.And
it
must
keep
humanjudgement
and
accountability
atthe
core.Toscaleresponsibly,we’refocusing
onthefundamentals:trusted
data,
modern
platforms
and
cleargovernance
alignedto
our
riskframeworks.We’re
also
building
practical
skills,
so
colleagues
know
howto
useAIwell—
andwhen
people
must
decide.Under
HK
Banking
2030,
banks
are
redesigning
bothoffshore
delivery
andthe
onshore
role.At
our
bank,thismeans
centralisingstandardised,
high-volume
processesto
Indiatogainscale
and
efficiency.Atthesame
time,
it
isreshaping
our
onshore
model,with
Hong
Kong
evolving
into
a
higher-value
hubfor
client
engagement,
decision-making,
risk
oversight,andtransformation.We
remain
highly
confident
inthe
continuedstrengthening
of
Hong
Kong’s
position
as
an
internationalfinancial
centre.
This
confidence
stems
not
onlyfrom
Hong
Kong’s
unique
advantage
ofbeing
backed
bythe
mainlandwhilestaying
globally
connected,
but
alsofromthe
convergence
ofmultiple
positivefactors
andthe
intrinsic
momentum
ofthe
bankingsector.Againstthe
backdrop
ofdeepening
regional
integrationand
acceleratingtechnological
innovation,
bankingservices
tothe
real
economy
are
expanding
beyondtraditionalfinancing
into
a
broadersuite
ofoffering
encompassingcapital,
intelligence,
connectivity
andtechnology.Trulyleading
banks
mustsimultaneously
demonstrate
hightechnological
productivity,
cross-border
network
resilience,strong
capabilities
in
client
and
asset
aggregation,strict
capital
discipline,
andthe
capacitytosupportsustainable
transformation.NanyangCommercialBank,LimitedMr.Sun
JiandongExecutiveDirectorandChiefExecutiveMUFGBank,Ltd.Mr.Kenji
ImutaManagingDirector,DeputyHeadofHongKongBranchIndustrialandCommercial
BankofChina(Asia)LimitedDr.Liu
YaganChairman&ExecutiveDirectorHang
Seng
Bank
LimitedMs.LuanneLimExecutiveDirectorand
ChiefExecutiveHongKongBanking203010across
equity,
debt
and
currency,
a
common
|aw
framework,
andthe
major
offshore
Renminbi(RMB)
c|earing
infrastructure
ofgenuineg|oba|
sca|e.The
po|icydirectionreinforcesthatfoundation.The
Nationa|
15th
Five-Year
P|an
reinforces
Hong
KongIs
position
as
an
internationa|
hubforfinance,
assetandwea|th
management,and
offshoreRMB
business.The
Government
is
a|so
active|y
pushing
aheadwiththe
deve|opment
ofequity
markets,
bond
markets,wea|th
managementandsustainab|efinance1.
Respondents
regard
this
as
a
credib|esigna|
ofintent.
lt
providesthe
regu|atory
and
market
conditionswithinwhich
the
deve|opments
described
inthis
report,fromstab|ecoin
infrastructuretotokenisedassetsett|ementtothefami|y
office
expansion,are
taking
p|ace.The
bankingsystemthat
emergesfromthisdecade
in
Hong
Kongwi||
be
materia||y
different
fromthe
onethat
entered
it.The
ChineseMain|andIs
deepening
integrationwiththeg|oba|
economy,the
maturingAl
across
banking
operations,the
concentration
of
AsiaIswea|thmanagement
industry
inthe
city,
andtheemergence
ofdigita|asset
infrastructurearenot
passingtrends.They
represent
durab|estructura|shifts,
converging
in
an
internationa|financia|
centre(lFC)whose
marketstructure,
|ega|
framework,
and
po|icy
environment
are
designed
to
amp|ifythem.Thesurvey
conductedforthis
report
ref|ectsthatassessment.Across
institutions,
confidence
in
Hong
Kong
bankingthrough
2030
is
near-universa|.Thegrowth
driversare
consistent:Guangdong-Hong
Kong-Macao
Greater
BayArea
(GBA)
corridor
connectivity,Al
dep|oyment
atsca|e,thewea|th
management
opportunity,and
a
capita|
market
positionthat
makes
Hong
Kong
the
essentia|
interface
between
Chineseandg|oba|finance.These
advantages
rest
on
aspecific
structura|foundationthat
defines
Hong
Kong
as
an
lFC:free
capita|f|ows,
deep
and
|iquid
markets4
ExecutiveSummaryHongKongBanking203011What
is
|ess
certain
is
how
institutions
continuetosca|etheir
capabi|itiesto
matchthe
paceofopportunity.The
most
consistent
cha||engeidentified
acrossthesurvey,
cited
by
52%
astheir
defining
|eadership
cha||enge,
comes
down
to
execution
capacity:
ensuringthe
rightta|ent,operating
mode|s
and
organisationa|structuresare
in
p|aceto
capture
increasing|y
comp|exopportunities
arisingfrom
Hong
KongIs
position
as
an
lFC.Whi|e
confidence
in
Hong
KongIs
bankingfuture
remains
high,
respondents
consistent|yhigh|ightedthree
conditionsforsuccess:
managing
geopo|itica|fragmentation,strengthening
cyberresi|ience,andsecuringtheta|ent
needed
tode|iverAl-enab|edtransformation.
Fai|uretoaddressthese
constraints
cou|d
|imitthesectorIs
abi|itytofu||y
rea|isethe
opportunities
identified
in
this
report.That,
u|timate|y,
isthe
rea|story
of
Hong
KongBanking
2030.
Hong
KongIs
ro|e
in
internationa|
finance
is
deepening,
itsstructura|
advantagesremainstrong,and
banks
arefocused
oncontinua||y
evo|vingto
a||owthemse|vestocompete,
innovate
andgrow
instepwiththeopportunities
ahead.
Key
recommendationsand
actionab|estrategies
have
been
out|ined
in
Section
12tofurtherstrengthen
Hong
KongIsposition
as
a
|eadingg|oba|financia|
hub
overthe
next
5years.are
positive
aboutthefuture
of
Hong
KongIs
banking
sectorarestrategica||y
proactive
or
forward-focusedaboutfintech
innovationcitedgeopo|itics
asthetop
source
ofmarketvo|ati|ityfor
Hong
Kong
bankscitedgenerativeAl
andprocessautomation
astheir
top
investmentareawithin
techno|ogyidentified
|eading
digita|transformationastheirtop
|eadership
cha||enge99%53%52%64%42%12CapitalMarketsSeeStrongMomentumHong
Kong
raised
HK$286
billion
across
119
listings
in
20252,
reclaimingtheglobaltopspot.
Momentum
hassince
accelerated:
by
end-July
2026,
IPO
proceeds
had
already
reachedHK$328
billionacross
104
listings—surpassingthewhole
of2025
in
seven
months
and
up
154%year-on-year—with
HKEX
citing
a
"robust
listing
pipeline
ofinnovativetech
namesand
international
companies"
heading
into
H2
20263
.That
momentum
isstructural
ratherthan
cyclical,
anchored
by
an
expanding
mix
ofprimary
listings
by
Chinese
companies,A+Hdualstructures,andsecondary
listingsfor
internationallyactive
businesses.As
the
operating
bridge
betweenthe
Chinese
Mainland
andglobal
capital,
Hong
Kong
remainsthe
natural
andincreasingly
indispensable
destinationfor
investorsseeking
meaningful
exposureto
Chinesesecurities.5
SummaryofFindingsHongKong’s
AdvantagesThefindings
below
representthe
clearestsignalsfromthesurvey:thethemes
on
which
institutionswere
most
consistent,
mostforward-looking,
and
mostspecific.1HongKongBanking203013RMBInfrastructureisDeepeningHong
Kong's
position
astheworld's
leading
offshore
RMB
hub
rests
on
hard
infrastructure:
it
already
handles
over
70%
ofglobal
offshore
RMB
payments.Volume
alone,
however,is
no
longerthe
only
measure;
respondentsseethe
next
phasefocused
on
enhancingcapabilities
faster
payment
systems,
more
accessible
settlement
infrastructure,
and
abroader
range
of
RMB-denominated
productsfor
institutional
investors
emerging.Thatshift
is
alreadyvisible
inwhatthe
infrastructure
now
does:
Project
mBridge,the
multi-central-bank
digital
currency
platform
operated
bythe
HKMAtogetherwiththe
DigitalCurrency
Institute
ofthe
Peoples
Bank
ofChina,the
MonetaryAuthority
of
Macao
andthecentral
banks
ofThailand,the
UnitedArab
Emirates,settled
RMB
390
billion
ofwholesalecross-border
paymentsfrom
2022to
2025,with
new
corridorssettowidenthat
reach
overthe
next
five
years.BanksareFollowingClients
AbroadChinese
enterprises
expanding
into
emerging
markets
are
pulling
Hong
Kong
bankswiththem,
creating
corridor-based
demandfortradefinance,syndicated
lending,treasuryservices,and
hedging
productsthat
respondents
expectto
deepen.
Hong
Kong-basedinstitutions
bring
notjust
capitaltothesetransactions
butalsoa
relationship
layer
built
onfamiliaritywith
Chinese
clients,
experience
in
cross
borderstructuresand
established
local
credibility.The
city's
role
inthis
ecosystem
has
national-level
backing:the
National
15th
Five-
Year
Plan
has
positioned
Hong
Kong
as
a
key
platformfor
Chinese
enterprisesgoingglobal.PrivateCreditasaSourceof
AdditionalFinancingThe
consistentviewacross
respondents
isthat
private
credit
is
increasingly
becominganadditionalsource
offinancingfor
corporates,with
banks
dominating
high-volume
lendingto
large
established
clientswhile
private
creditaddresses
middle-marketandspecialsituationfinancing.
Some
banksare
makingthis
dynamic
explicit
bystructuring
co-lendingarrangementsalongside
private
creditfunds.
Growth
inthe
next
phase
is
expectedto
be
driven
bysectors
including
innovationandtechnology,
lifesciences,green
technology,advanced
manufacturing,and
GBA-linkedtrade,with
banks
deployingsector-specialistcoverageandtailoredfinancingto
capturethe
opportunity.HongKong,s
Advantages342HongKongBanking203014WealthManagementistheGrowthPriorityGBA
integration,
intergenerationalwealthtransfer,andthe
expandingfamily
officesectorare
convergingto
createthe
most
clearly
defined
near-termgrowth
opportunity.
Hong
Kong
becamethewor|dIs
|argest
cross-borderwea|th
hub
in
2025,
is
now
hometo
over3,3804single-family
offices,and
Chinese
Mainland'sshare
oflocalassets
under
management
isprojectedto
reach
68%withinfiveyears.
Banksthat
can
integrate
portfolio
construction,
fami|ygovernance,succession
p|anningand
digita|asset
custodywi||
be
best
positioned
tocapture
this
trajectory.SustainabilityisMovingfromPledgetoProofNet-zero
commitmentsare
nowstandardacrossthesector;
the
cha||eng
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