MMOG培訓教材.ppt

1、Chapter1,Objectives,Measurement,AnalysisandActionPlans,ContinuousImprovement,SupplyChainDevelopment,Chapter1,Questions&ObjectiveEvidence,ObjectiveEvidence1.1.1,INTENTProvideacommonpurpose,EVIDENCEVisionandStrategystatement“posted&understood”,Objectives,Measurement,AnalysisandActionPlans,ContinuousIm

2、provement,SupplyChainDevelopment,Chapter1,Questions&ObjectiveEvidence,ObjectiveEvidence1.2.1,INTENTMeasurablethatiscascadedthroughouttheorganization.Everyoneknowswhattheyhavetoaccomplish.,EVIDENCEListofobjectivesResponsibilitiesEmployeeEvaluationwithdefinedobjectivesBusinessPlan,Questions&ObjectiveE

3、vidence,ObjectiveEvidence1.2.2,INTENTVerifyprogressMeasureperformanceDriveimprovement,EVIDENCEGraphwithcurrentstatusandtargetsOthergraphicaldisplaysSpecificsTargets:PPMDeliveryratingInventoryTurns,ObjectiveEvidence1.2.2,Objectives,Measurement,AnalysisandActionPlans,ContinuousImprovement,SupplyChainD

4、evelopment,Chapter1,Questions&ObjectiveEvidence,ObjectiveEvidence1.3.1,INTENTTotakeactionwherenecessaryMeasureperformanceDevelopactionplans,EVIDENCEGapanalysisMeetingminutesActionplanwithresponsibilitiesanddatesGanttchartStatisticalAnalysis,ObjectiveEvidence1.3.1,Questions&ObjectiveEvidence,Objectiv

5、eEvidence1.3.2,INTENTToassuretheplanisfollowed/achievedShareresultswithsimilarprocesses,EVIDENCEUpdateGanttchartMeetingminutes8DFMEAHistoricaldatashowingprogress(trendcharts),Objectives,Measurement,AnalysisandActionPlans,ContinuousImprovement,SupplyChainDevelopment,Chapter1,Questions&ObjectiveEviden

6、ce,ObjectiveEvidence1.4.1,INTENTTohaveaprocesstoprovideconsistentwaytokeepimprovingAchieveoverallcustomersatisfaction,EVIDENCEDocumentedprocedureorworkinstructionontheprocessSuggestionsystem(box)CustomerfeedbackAuditfindings/comments,Questions&ObjectiveEvidence,ObjectiveEvidence1.4.2,INTENTFollowpro

7、ceduresthatareinplaceandrespondaccordinglyReducecostIncreaseCustomerSatisfaction,EVIDENCEProductionReportsSupplierscorecardsCustomerscorecardsMeetingminutesPremiumcostsBottlenecksIDs,ObjectiveEvidence1.4.2,Objectives,Measurement,AnalysisandActionPlans,ContinuousImprovement,SupplyChainDevelopment,Cha

8、pter1,Questions&ObjectiveEvidence,Questions&ObjectiveEvidence,Questions&ObjectiveEvidence,ObjectiveEvidence1.5.2,INTENTApplysameprocesstointernalaswellasexternalcustomers.Internalcustomersatisfaction,EVIDENCEInternalcustomersurveyComplaintsDocumentprocessforinternalcustomersatisfaction.Downtime,Chap

9、ter2,OrganizationalProcesses,OrganizationalProcedures,ResourcePlanning,WorkEnvironment&HumanResources,Chapter2,Questions&ObjectiveEvidence,ObjectiveEvidence2.1.1,INTENTView&understandprocessesforcontinualimprovement,EVIDENCEOrganizationChartFlowChartProcessMaps,OrganizationalProcesses,Organizational

10、Procedures,ResourcePlanning,WorkEnvironment&HumanResources,Chapter2,Questions&ObjectiveEvidence,ObjectiveEvidence2.2.1,INTENTStandardizeWorkDocumentationoftheprocedures,EVIDENCEControlledDocumentedproceduresfromcustomertosupplierinterface.WorkInstructions,OrganizationalProcesses,OrganizationalProced

11、ures,ResourcePlanning,WorkEnvironment&HumanResources,Chapter2,Questions&ObjectiveEvidence,ObjectiveEvidence2.3.1,INTENTAbilitytoadaptandreacttochangeNeedresourcestomeetrequirements,EVIDENCEOvertimeRecordsResourcePlansCapacityPlans,Questions&ObjectiveEvidence,ObjectiveEvidence2.3.2,INTENTPreventdisru

12、ptionbypreplanningAssureuninterruptedsupply,EVIDENCEWrittenContingencyplansTrainingandtestingonplan,Questions&ObjectiveEvidence,ObjectiveEvidence2.3.3,INTENTKeepeveryoneinformedInternalcommunication,EVIDENCEMeetingMinutesReportsActionItemlists,OrganizationalProcesses,OrganizationalProcedures,Resourc

13、ePlanning,WorkEnvironment&HumanResources,Chapter2,Questions&ObjectiveEvidence,ObjectiveEvidence2.4.1,INTENTEnsuresafeworkareaConducivetogoodproduct,EVIDENCE5-S+SafetyProgramSafetyRecordsEnvironmentalAuditfindingsandcorrectiveactionsTraining,Questions&ObjectiveEvidence,ObjectiveEvidence2.4.2,INTENTRe

14、duceconflictEstablishownership“whoison1st”,EVIDENCEJobDescriptionsSkillsMatrix,Questions&ObjectiveEvidence,ObjectiveEvidence2.4.3,INTENTUnderstandtheneedsSkillsassessment,EVIDENCETrainingrecordsSkillsMatrixPerformancereviewprocessTrainingPlan,Questions&ObjectiveEvidence,ObjectiveEvidence2.4.4,INTENT

15、FlexibleworkforceSkilldevelopment,EVIDENCETrainingrecordsPerformancereviewsTrainingPlan,Questions&ObjectiveEvidence,ObjectiveEvidence2.4.5,INTENTEmployeeskillsretentionFeelImportantFeelEmpowered,EVIDENCEPerformanceRevieworappraisal,Chapter3,Chapter3,ProductRealization,CapacityPlanning,ProductionPlan

16、ning,SystemsIntegration,Questions&ObjectiveEvidence,ObjectiveEvidence3.1.1,INTENTAwarenessofmaterialsandproduction,EVIDENCEControlPlanAPQPTeamcommitmentFeasibilitysignoff,Chapter3,ProductRealization,CapacityPlanning,ProductionPlanning,SystemsIntegration,Questions&ObjectiveEvidence,ObjectiveEvidence3

17、.2.1,INTENTVerifyabilitytosupportcustomerdemands,EVIDENCECapacityPlanningStudyPSO/PPAP,Questions&ObjectiveEvidence,ObjectiveEvidence3.2.2,INTENTTimelylaunch,EVIDENCEEDIReviewsMinutesAPQPReviewMinutesENCMeetingMinutesPPAP,Questions&ObjectiveEvidence,ObjectiveEvidence3.2.3,INTENTMinimizeObsolescence,E

18、VIDENCEMeetingMinutesECNrecordsDocumentedprocessforchanges,runningversusobsolescence,Questions&ObjectiveEvidence,ObjectiveEvidence3.2.4,INTENTSupplythecustomerwithaftermarketproduct,EVIDENCEServiceproductionmeetingminutesPurchaseorderagreements,Chapter3,ProductRealization,CapacityPlanning,Production

19、Planning,SystemsIntegration,Questions&ObjectiveEvidence,ObjectiveEvidence3.3.1,INTENTTimelyDeliveryEffectiveMRPSystemRobustSchedulingSystem,EVIDENCESchedulingreport(performancetoschedule)KanBanSystemCustomerReportCard,Questions&ObjectiveEvidence,ObjectiveEvidence3.3.2,INTENTBuildtoschedule,donotbuil

20、dahead,EVIDENCEWIPreportsKanBan(bufferreport)PullSystem,Chapter3,ProductRealization,CapacityPlanning,ProductionPlanning,SystemsIntegration,Questions&ObjectiveEvidence,ObjectiveEvidence3.4.1,INTENTAvoidmanualentrytoreduceopportunityforentryerrors.,EVIDENCEEDISystemtiedintoMRPSystem,Questions&Objectiv

21、eEvidence,ObjectiveEvidence3.4.2,INTENTDailyreviewforchanges,EVIDENCEDaily862variancereport,Chapter4,Chapter4,Communication,Packaging&Labeling,Shipping,Transportation,CustomerSatisfaction&Feedback,Questions&ObjectiveEvidence,ObjectiveEvidence4.1.1,INTENTOngoingcommunicationtothecustomer,EVIDENCECont

22、actlistAccessibilityofcontactlistProcessfloworprocedure,Questions&ObjectiveEvidence,ObjectiveEvidence4.1.2,INTENTImprovedcommunicationforcustomerrequirementsand/orchanges,EVIDENCEEDIinplaceandfunctional(demonstratecapabilities),Questions&ObjectiveEvidence,ObjectiveEvidence4.1.3,INTENTResponsivenessP

23、reventinterruptions,EVIDENCECapacityplanningprocessContingencyPlan,Chapter4,Communication,Packaging&Labeling,Shipping,Transportation,CustomerSatisfaction&Feedback,Questions&ObjectiveEvidence,ObjectiveEvidence4.2.1,INTENTCosteffectiveandefficientpackingdesign,EVIDENCEPackagingspecificationsfromcustom

24、er.Customerapproval,Questions&ObjectiveEvidence,ObjectiveEvidence4.2.2,INTENTContainermanagementUseofreturnablecontainers-,EVIDENCEContainertrackingsystemTraceabilityprocessContainerInventory,Chapter4,Communication,Packaging&Labeling,Shipping,Transportation,CustomerSatisfaction&Feedback,Questions&Ob

25、jectiveEvidence,ObjectiveEvidence4.3.1,INTENTShippingtorequirements,EVIDENCEShippinghistoryBarcodeScanningsystem,Questions&ObjectiveEvidence,ObjectiveEvidence4.3.2,INTENTASNcapabilityElectronicverificationtthecustomer,EVIDENCEDocumentationof824&997sCustomersscorecard,Questions&ObjectiveEvidence,Obje

26、ctiveEvidence4.3.3,INTENTQuantityAccuracyAvoidoverandundershipments,EVIDENCECalibrationrecordsPMschedulesTrainingLog,Chapter4,Communication,Packaging&Labeling,Shipping,Transportation,CustomerSatisfaction&Feedback,Questions&ObjectiveEvidence,ObjectiveEvidence4.4.1,INTENTMeetcustomertransportationrequ

27、irements,EVIDENCEApprovedcarrierlistFreightpaymentprocess,Questions&ObjectiveEvidence,ObjectiveEvidence4.4.2,INTENTOptimizetransportationcapacity,EVIDENCELogisticsroutingplansTruckLoadUtilizationDemurragecharges,Chapter4,Communication,Packaging&Labeling,Shipping,Transportation,CustomerSatisfaction&F

28、eedback,Questions&ObjectiveEvidence,ObjectiveEvidence4.5.1,INTENTAssessandmeetcustomersatisfaction,EVIDENCECustomerreportcardCustomerSatisfactionSurvey,Chapter5,Chapter5,MaterialIdentification,Inventory,EngineeringChangeControl,Traceability,Questions&ObjectiveEvidence,ObjectiveEvidence5.1.1,INTENTMa

29、intainmaterialidentification,EVIDENCELookfortagsandlabelsthoughtouttheprocessDocumentedproceduresformaterialidentificationStoragelocations(includinginventorystatus&namingconvention)definedforscrap,returns,gooditems,ObjectiveEvidence5.1.1,Chapter5,MaterialIdentification,Inventory,EngineeringChangeCon

30、trol,Traceability,Questions&ObjectiveEvidence,ObjectiveEvidence5.2.1,INTENTProperlyreportinventorymovementandconsumption,EVIDENCEProductionReportsERP/MRPreports,Questions&ObjectiveEvidence,ObjectiveEvidence5.2.2,INTENTMaintaininventorycontrolwithleangoals,EVIDENCESoftware&MgtTools,Questions&Objectiv

31、eEvidence,ObjectiveEvidence5.2.3,INTENTMaintainmaterialflowwithleaninventories,EVIDENCEPullsystemFIFOsystemMinimizedinventoryandtraveldistance.,Questions&ObjectiveEvidence,ObjectiveEvidence5.2.4,INTENTInventoryAccuracy,EVIDENCECyclecounthistoryBOMaudits,Questions&ObjectiveEvidence,ObjectiveEvidence5

32、.2.5,INTENTMinimizeobsolesces,EVIDENCEECNprocessRelease/forecast,Questions&ObjectiveEvidence,ObjectiveEvidence5.2.6,INTENTInsurecustomerdeliveriesatminimumcost(Minimuminventorylevels),EVIDENCEDaysonhandreportsInventoryturnsDeliveryperformance(scorecard),Questions&ObjectiveEvidence,ObjectiveEvidence5

33、.2.7,INTENTSeparateanddisposeofdefectiveorobsoletematerial.,EVIDENCEScrap,rework&/orrecycleprocedureEngineeringChangeprocedureReviewofholdarea(physicalcondition),Chapter5,MaterialIdentification,Inventory,EngineeringChangeControl,Traceability,Questions&ObjectiveEvidence,ObjectiveEvidence5.3.1,INTENTM

34、anageChangewithoutdisruptionofproduction,EVIDENCEAPQPProcedureEngineeringChangeProcedure,Questions&ObjectiveEvidence,ObjectiveEvidence5.3.2,INTENTControlTool,EVIDENCEPMSchedulefortoolsToolhistory,Questions&ObjectiveEvidence,ObjectiveEvidence5.3.3,INTENTMaintainQualityduringdeviationprocess,EVIDENCEP

35、APDocumentationPAPSignoffEngineeringChangeProcedure,Chapter5,MaterialIdentification,Inventory,EngineeringChangeControl,Traceability,Questions&ObjectiveEvidence,ObjectiveEvidence5.4.1,INTENTMaintaintraceability,EVIDENCEFullLottraceabilityprocedureFullLottraceabilityReport,Chapter6,Chapter6,SupplierSe

36、lection,MaterialsPlanning&Logistics-Agreement/Instruction,Communication,Packaging&Labeling,MaterialReceipt,Transportation,SupplierAssessment,Questions&ObjectiveEvidence,ObjectiveEvidence6.1.1,INTENTMaterialPlanningandLogisticsfunctionandperformanceisconsideredinsupplierselection.,EVIDENCESuppliersco

37、recardperformancefordeliveryPurchasingdocumentedevaluationandre-evaluationcriteria.,Chapter6,SupplierSelection,MaterialsPlanning&Logistics-Agreement/Instruction,Communication,Packaging&Labeling,MaterialReceipt,Transportation,SupplierAssessment,Questions&ObjectiveEvidence,ObjectiveEvidence6.2.1,INTEN

38、TEstablishclearagreementsInsupplyanddelivery,responsibilitiesandexpectationsareclearlyunderstood,EVIDENCEPurchaseordersSupplierManual,Chapter6,SupplierSelection,MaterialsPlanning&Logistics-Agreement/Instruction,Communication,Packaging&Labeling,MaterialReceipt,Transportation,SupplierAssessment,Questi

39、ons&ObjectiveEvidence,ObjectiveEvidence6.3.1,INTENTCommunicationchannelsopenatalltimes,EVIDENCEOrgChartContactListCellPhonePagerContingencyPlan,Questions&ObjectiveEvidence,ObjectiveEvidence6.3.2,INTENTElectroniccommunicationEDI,EVIDENCEEDI,ASN,PacklistsReleases,Chapter6,SupplierSelection,MaterialsPlanning&Logistics-Agreement/Instruction,Communication,Packaging&Labeling,MaterialReceipt,Transportation,SupplierAssessment,Questions&ObjectiveEvidence,ObjectiveEvidence6.4.1,INTENTProtecttheProductReducecost,EVIDENCEPackageDevelopmentProcedurePackStandardsPurchaseOrder,Qu