策略性提升员工敬业度课件

1、策略性地提升员工敬业度,Maggie Huang Learning & Development Manager CA Asia North Dec. 22, 2005,1,PPT学习交流,Introductions & Ice Breaker,2,PPT学习交流,Time Schedule,13：30 14：00 Arrival 14：10 14：20 Warm-Up 14：10 14：20 Warm-Up 14：20 15：20 Presentation 15：20 15：35 Tea Break 15：35 16：20 Presentation 16：20 16：55 Q&A 16：55

2、17：00 Session Evaluation,3,PPT学习交流,The Concept of ENGAGEMENT,4,PPT学习交流,What Is Engagement?,Its not the agreement to marry Employee Engagement is the extent to which employees commit to something or someone in their organization and how hard they work and how long they stay as a result of that commit

3、ment.,5,PPT学习交流,EMPLOYEE ENGAGEMENT,EMPLOYEE ENGAGEMENT Hewitts defines Engagement as a state of emotional and intellectual commitment to an organisation or group the extent to which employees are passionate about working for CA. Engaged employees are productive, innovative and take ownership of res

4、ults, thereby creating and sustaining a competitive advantage for the organisation and helping improve business results,6,PPT学习交流,About Engagement,Three key behaviours indicate strong Engagement. We see Engagement when people: SAY Consistently speak positively about the organisation to coworkers, po

5、tential employees and most critically, customers (current and potential) STAY Have an intense desire to be a member of the organisation STRIVE Exert extra effort and engage in work that contributes to business success,7,PPT学习交流,Why we care?,Engaged workforces produce above average: Customer loyalty

6、(56% above average) Employee retention (44%) Safety records (50%) Productivity (50%) Profitability (33%),Source: 1999 Gallup research results,8,PPT学习交流,THE BUSINESS CASE FOR ENGAGEMENT,9,PPT学习交流,ENGAGEMENT & TOTAL SHAREHOLDER RETURN (TSR),10,PPT学习交流,ButHow to improve ENGAGEMENT?,11,PPT学习交流,Can we st

7、ate clearly what is our companys Business Strategy?,Taking time to think and reflect may be more important than many businesses allow time for! Copyright: Intuitives.,12,PPT学习交流,The best way to understand Biz. Strategy is ,13,PPT学习交流,14,PPT学习交流,How to Facilitate your Business Strategy .Asia North Buz planVisual-Connect Initial Presentation.ppt,15,PPT学习交流,16,PPT学习交流,Our Business Plan is,Business Goal,Outcomes,Measures,Milestone/Actions,17,PPT学习交流,Goals,Outcomes,Measures,Milestone/Actions,Our Strategy Roadmap,18,PPT学习交流,19,PPT学习交流,20,PPT学习交流,21,PPT学习交流,22,PPT学习交流,23,PPT学习交流,24,PPT学习交流,25,PPT