餐厅服务程序.ppt

1、Crowne Cafe SOP,咖啡厅服务程序,、如何开餐How to open the restaurant,、如何开餐How to open the restaurant,、如何开餐How to open the restaurant,、如何为客人领位 How to seat guests,、如何为客人领位 How to seat guests,、如何呈上菜单How to present the menu,、如何呈上菜单How to present the menu,、如何呈上菜单How to present the menu,、如何点酒水How to take a drink order

2、,、如何点酒水How to take a drink order,、餐台的酒水服务How to approach the table to service beverages,、如何进行食品点单How to take a food order,、如何进行食品点单How to take a food order,、如何进行食品点单How to take a food order,、如何进行食品点单How to take a food order,、点单后摆台准备How to set a table after the order has been taken,、点单后摆台准备How to set

3、 a table after the order has been taken,、如何服务食品How to service a food order,、如何服务食品How to service a food order,、如何清洁盘,餐具和玻璃器皿How to clear plates, cutlerys and glassware,、如何清洁盘,餐具和玻璃器皿How to clear plates, cutlerys and glassware,10、如何进行餐后清洁How to wipe the table after clearing,10、如何进行餐后清洁How to wipe the

4、 table after clearing,11、如何服务甜品How to serve desserts,11、如何服务甜品How to serve desserts,12、营业前准备Task: How to do pre-service operation,12、营业前准备Task: How to do pre-service operation,12、营业前准备Task: How to do pre-service operation,12、营业前准备Task: How to do pre-service operation,13、如何服务辅料和酱汁How to service a dre

5、ssing or sauce,14、餐具如何收档Task: How to close the restaurant,14、餐具如何收档Task: How to close the restaurant,14、餐具如何收档Task: How to close the restaurant,14、餐具如何收档Task: How to close the restaurant,14、餐具如何收档Task: How to close the restaurant,15、早餐摆台标准How to set a table for breakfast,15、早餐摆台标准How to set a table

6、for breakfast,15、早餐摆台标准How to set a table for breakfast,15、早餐摆台标准How to set a table for breakfast,16、如何准备工作台How to prepare a side station,16、如何准备工作台How to prepare a side station,16、如何准备工作台How to prepare a side station,17、准备呈上账单How to present the bill,17、准备呈上账单How to present the bill,18、茶水服务How to serve