Unit 1航空服务英语

1、unit 1 asking for information and buying tickets,unit 1 asking for information and buying tickets,lesson 1,lesson 2,lesson 3,lesson 4,lesson 1 telephone call for information,task listen and repeat the following words. 1. airport ep:t n.机场 2. inquiry inkwairi n. 打听、询问、调查、查问 3. inquiry office n. 问讯处 4

2、. schedule skedul n. 时间表、一览表、计划 v. 安排、计划、预定 5. be scheduled to do v.（某人）预定（做） 6. due dju: n. 应得物 adj. 预定的、应付的、到期的 7. due to v. 归因于 8. on schedule prep. 按照预定（时间） 9. take off v. 起飞 10. land v. 降落,words study:,lesson 1 telephone call for information,task please remember the new words as quickly as you

3、can! then write down the chinese for each word.,1. liu ting airport _ 2. inquiry office _ 3. due to _ 4. on schedule _ 5. take off _ 6. land _,流亭机场,问讯处,归因于,按时,降落,起飞,words study:,lesson 1 telephone call for information,task listen and write down the words you hear. 1、 _ 2、_ 3、_ 4、_ 5、_,inquiry office

4、,on schedule,due to,be scheduled to do,take off,lesson 1 telephone call for information,task listen and fill in the missing words. 1. is this the qingdao airport _? 2. who is _? 3. _we can do for you, mr. denny? 4. it is _ to arrive at 9:25 pm. 5. _ bad weather conditions, this flight will not arriv

5、e _. 6. the flight has not yet _ from kunming.,inquiry office?,calling,anything,scheduled,due to the,on schedule,taken off,words study:,lesson 1 telephone call for information,dialogue: task 2 listen to the tape and complete the dialogue. telephone call for information（电话问讯） a: hello! b: hello, is t

6、his the _? a: yes, who is _? b: denny _. a: _we can do for you, mr. denny? b: can you tell me the _of cz3460 from kunming? a: certainly. it is _to arrive at 9:25 pm. however, _bad weather conditions, this flight will not arrive _.the flight has not yet _from kunming. would you please _again at 9:00

7、pm for _information? (this flight will be delayed for two hours. that is to say, it will land at 11:25 pm.),inquiry office?,calling,calling,anything,arrival time,scheduled,due to the,on schedule,taken off,call,further,dialogue:,lesson 2 booking tickets,task listen and repeat the following words. 1.

8、competition kmpitin n. 竞赛 2. book tickets v. 订票 3. available veilbl adj. 可得到的 、可利用的 4. prefer prif: v. 较喜欢,宁可 5. first class n. 头等舱 6. economy i(:)knmi n. 节约,经济 7. economy class n. 经济舱,words study:,lesson 2 booking tickets,task please remember the new words as quickly as you can! then write down the

9、 chinese for each word. 1. competition _ 2. book tickets _ 3. available _ 4. prefer _ 5. first class _ 6. economy class _,竞赛,订票,可得到的 、可利用的,较喜欢,宁可,头等舱,经济舱,words study:,lesson 2 booking tickets,task listen and write down the words you hear. 1、_ 2、_ 3、_ 4、_ 5、_ 6、 _,prefer,first class,available,economy

10、 class,book tickets,check in,words study:,lesson 2 booking tickets,task listen and fill in the missing words. 1、we are going to beijing for a _on the 10th of september. 2、i want to _ twenty tickets to beijing. 3、both flights have seats _for september 10th. 4、id _the morning one. 5、first class or _cl

11、ass? 6、please be at the airport 2 hours before your flight time for _.,competition,book,available,prefer,economy,check-in,words study:,lesson 2 booking tickets,dialogue: task 2 listen and try to complete the dialogue: booking tickets （订票） a: good morning. _ help you? b: yes, please. we are going to

12、beijing for a _on the 10th of september. i want to _twenty tickets to beijing. a: just a_, sir. let me check. oh, yes. we have two flights to beijing, at 8 oclock in the morning and 4 oclock in the afternoon. both flights have seats _for september 10th. b: id_ the morning one. a: first class or _cla

13、ss? b: _ when does it arrive at beijing? a: 11:00 am. please be at the airport _ before your flight time for check-in. b: thank you. a: youre _. have a good _.,may,competition,book,minute,available,prefer,economy,economy class,2 hours,welcome,flight,dialogue:,lesson 3 issuing tickets,task listen and

14、 repeat the following words. 1. issue isju: v. 发出，发行 2. issue tickets v. 出票 3. urgent : dnt adj. 紧急的，急迫的 4. fill in = fill out v. 填写 5. contact kntkt v. 联系 6. single ticket n. 单程票 7. return ticket n. 往返票,words study:,lesson 3 issuing tickets,task please remember the new words as quickly as you can!

15、then write down the chinese for each word. 1. issue tickets _ 2. urgent _ 3. fill in _ 4. contact _ 5. single ticket _ 6. return ticket _,出票,紧急的,填写,联系,单程票,往返票,words study:,lesson 3 issuing tickets,task listen and write down the words you hear. 1. _ 2. _ 3. _ 4. _ 5. _,urgent,contact,issue,fill in,si

16、ngle ticket,words study:,lesson 3 issuing tickets,task listen and fill in the missing words. 1. im going to beijing on _ business. 2. id like to know tomorrows _ flight for beijing. 3. would you _ this form, please? 4. excuse me, do you want _ or_ ticket? 5. have a good_!,urgent,scheduled,fill in,si

17、ngle,return,trip,words study:,lesson 3 issuing tickets,dialogue: task2 listen and try to complete the dialogue: issuing tickets a: good morning, sir. b: morning. im going to beijing on_. id like to know tomorrows scheduled flight for beijing. a: we have _flights for beijing tomorrow, cz3151, leaving

18、 at _in the morning and ca1304 leaving at _in the evening. b: cz3151, please. a: ok. would you _this form, please? your name, _number, route, date, _telephone number and so on. b: here you are. how much is it? a: excuse me, do you want _or _ticket? b: _ticket, please. a: rmb_. yes, good-bye. have a

19、good _!,urgent business,two,8:00,6:20,please fill in,passport,contacting,single,return,single,1380,trip,dialogue:,lesson 4 changing the reservation,task listen and repeat the following words. 1. reservation rezvein n. 预定 2. change the reservation v. 更改订座 3. china eastern airlines n. 中国东方航空公司 4. air

20、china n. 中国国际航空公司 6. china national aviation corp n. 中国航空公司 7. china southern airlines n. 中国南方航空公司 8. china united airlines n. 中国联合航空公司 9.china northwest airlines n. 中国西北航空公司 10. china southwest airlines n. 中国西南航空公司 11. hong kong dragon n. 港龙航空公司 12. china airlines n. 中华航空公司 13. depart dip:t v. 离开、出

21、发、放弃,words study:,lesson 4 changing the reservation,task please remember the new words as quickly as you can! then write down the chinese for each word. 1. change the reservation _ 2. china eastern airlines _ 3. air china _ 4. china national aviation corp _ 5. china southern airlines _ 6. depart _,更

22、改预定,中国东方航空公司,中国国际航空公司,中国航空公司,中国南方航空公司,离开,words study:,task listen and write down the words you hear. 1._ 2._ 3._ 4._ 5._,lesson 4 changing the reservation,reservation,china eastern airlines,change the reservation,depart,china southern airlines,words study:,lesson 4 changing the reservation,task listen and fill in the missing words. 1. _. may i help you? 2. id like to_. 3. ive _on your flight on the 10th of se