JobSafety工作安全解析.ppt

1、Job Safety工作安全,Agenda 培训内容,General Awareness & Measures 安全意识及保安措施 Blood-borne Pathogens 预防血液病毒措施 Safe Lifting & Back Injury Prevention 安全托举重物及预防背部受伤 Avoiding Falls & Spills 防止摔/滑倒 Job safety 工作操作安全,General Awareness & Measures安全意识及保安措施Rooms & Keys 房间及钥匙,Only open the door of the room that you are wo

2、rking in. 只可打开你所工作房间的房门 Once you have been issued a master key, keep it on you at all times. 随身携带发放给你的万能钥匙 Sign your key in and out. 应签字领取及退还钥匙,General Awareness & Measures安全意识及保安措施Rooms & Keys 房间及钥匙,Report broken doors, locks and chains. 及时报告房门、门锁及锁链的破损情况。 Obtain proper identification before allowi

3、ng anyone into a room. 经过仔细识别后，才允许他人进入客房。,Report any weapons or other suspected contraband found in rooms to your supervisor. Dont touch it. 如果在客房内发现武器或涉嫌非法物品时，应立即报告你的主管，不要擅自触摸这些物品。 Follow Lost & Found procedures. Immediately report and deposit items found to the designated location. 严格遵守失物招领程序，拾到物品

4、立即报告主管并将物品存放在指定地点。,General Awareness & Measures安全意识及保安措施Rooms & Keys 房间及钥匙,Be careful when handling cash. Dont count money out in the open or leave cash out and unattended. 处理现金时应格外小心，不要当众数钱或将现金放在无人看管区域。 Lock personal items into a locker, your desk or other secure area. 将个人物品锁在更衣柜、书桌或其他安全地方。 Dont al

5、low non-employees into the back of the house. 不允许非酒店员工进入后线区域。,General Awareness & Measures安全意识及保安措施Avoid Theft 防盗,General Awareness & Measures安全意识及保安措施Be Aware 保持机警,Report suspicious behavior or activities to your supervisor. 如发现可疑行为或活动，立即报告部门主管。 For your own safety, be careful to walk in well-lit a

6、reas.为了你的自身安全，应在照明条件良好的地方行走。 Follow the hotels specific security procedures. 严格遵守酒店制定的具体保安程序。,General Awareness & Measures安全意识及保安措施Public Liability 公共责任,Communication with the Media 与媒体打交道时： Do not discuss Security incidents 不要讨论安全事件 Redirect to General Manager or Director Marketing & Communications

7、 who is authorized by General Manager 由总经理或经总经理授权的市场公关总监出面处理,General Awareness & Measures安全意识及保安措施 Public Liability 公共责任,Injuries 遇到受伤者 Comfort and assist安慰并提供帮助 Be cautious须谨慎小心 Contact Security immediately 立即联系保安部 Report any personal injury immediately to your supervisor 如遇受伤，立即报告直接主管,General Awar

8、eness & Measures安全意识及保安措施Public Liability,Making Recommendation 向客人进行推荐时： When recommending places or services, provide options and let the guest make the final decision. 在向客人建议某场所或某项服务时，应向客人提供多种建议，由客人做最后决定。 Do not make singular recommendations 不要只给出单一的建议。,Lockout/Tagout 暂停使用/标签,Lockout/Tagout proce

9、dures are required any time there is a potential release of energy that could injure someone. This applies to electricity, steam, hot fluids or pressurized gasses. 如果出现有可能伤人的能量泄漏情况时，务必要履 行暂停使用/标签程序。这一点适用于电、蒸 气、热的液体或高压气体的泄漏。 The “Danger Do not Operate” tag is placed on equipment to prevent injury to

10、employees servicing equipment. “危险严禁操作”的标签必须贴在可能会导致员工受伤的 维修设备上。,Lockout/Tagout 暂停使用/标签,Only authorized and trained employees can perform these procedures. 只有经授权或接受过培训的员工可执行这一程序。 Never attempt to repair or service machinery or equipment unless Lockout/Tagout procedures have been followed. 除非贴上暂停使用标签，

11、否则切勿试图修理机器设备。 Never attempt to bypass or restart machinery or equipment that has been locked or tagged out. 严禁重新启动已被暂停使用的机器设备。,Blood-borne Pathogens血液病毒,What are blood-borne pathogens? They are microorganisms in the bloodstream that can cause disease in humans, including deadly Hepatitis B and HIV/A

12、IDS. 何为血液病毒？它们是存在于人体血液中能够致病的微生物，其中包括致命病毒如：B类肝炎和爱滋病毒。 Where are they found? They are found in blood or in body fluids containing blood such as semen, vaginal secretions, urine or feces. 如何发现它们？在血液或含有血液的体液中，如：人体排泄物等。 How could I become infected at work? Blood borne pathogens can enter the body through

13、 the eyes, nose, mouth and most commonly, from a puncture in the skin from a contaminated object. 在工作中何种途径会导致病毒的传播？血液病毒可通过眼睛、鼻子、嘴进入人体；但最普遍的传播方式是通过附有病毒的物体刺破皮肤感染病毒。,Blood-borne Pathogens血液病毒,Examples of Personal Protection Equipment: 个人保护用品示例： Latex gloves橡胶手套 Gowns长外衣 Face shields or masks面部防护罩或面具 Ey

14、e protection护眼物 Mouthpieces (for CPR)口罩 Red BioHazard Waste disposal bags, red sharps container for needles, glass, etc., and distinfectant cleaner. 红色生物危险废品处理袋、红色容器用来装针、玻璃等锐利物品，以及消毒清洁剂。,Blood-borne Pathogens血液病毒,Common Hazards 常见隐患 Blood or body fluids on sheets, towels, or other linen. 床单、毛巾或其他布草上

15、的血液或体液。 Blood or body fluids on floors, sinks, tub, ect. 地板、洗涤槽、浴盆等中的血液或体液。 Needles usually found in wastebaskets, under the bed, between the mattress and in the bed linen. 针头-经常会出现在废纸蒌、床下、床垫及床上的布草中。,Blood-borne Pathogens血液病毒,Common Hazards 常见隐患 Napkins, tissues, paper towels or rags in the room, us

16、ually found in the wastebasket. 纸蒌里经常发现房间内的餐巾、面巾、纸巾或碎布。 Broken glass that may have cut an infected person. 可能划伤过被感染者的碎玻璃。 Administering first aid to guest or employee injuries. 对受伤的员工或客人实施紧急救护时。,General Precautions 预防措施 Wear Personal Protective Equipment as appropriate, i.e. latex gloves, etc. 应当使用适

17、当的个人保护措施，如：橡胶手套等。 Do not put hands into wastebaskets or trash containers. 不要将手直接放在纸蒌或垃圾箱内。 Do not put hands between the mattress of a bed, or under chair cushions. 不要将手伸进床垫中或椅子的座垫下。 Avoid contact with possible infectious material as much as possible. 尽可能避免接触感染源。 Dont touch dried blood. It can still

18、be infectious! 不要触摸干血迹，因其仍有传染的可能。,Blood-borne Pathogens血液病毒,Proper Lifting Techniques & Back Injury Protection正确托举重物及预防背部受伤,Plan your lift before performing it 在举重物前先想好步骤 Bend your knees, not your waist 屈膝，并非弯腰 “Hug” the load 紧抱住物品 Lift using one motion and keep a firm grip 抓紧重物，一举完成 Avoid twisting

19、避免扭伤 Keep your lower back bowed in and tighten your stomach muscles while bending over, stetting an object down, and when getting up 弯腰收腹，放好东西后、再起身。,Think before you lift: 举重物之前要三思 “Can I lift it alone?” 我能独自将它举起来吗？ “Do I need mechanical help (a cart, a dolly)?” 我是否需要手推车等器械的帮助？ “Is it too awkward fo

20、r one person to handle?” 一个人举起它是否难以办到？ “Should I ask a co-worker for help?” 我是否需要求助于同事？,Proper Lifting Techniques & Back Injury Protection正确托举重物及预防背部受伤,Slip and Fall Prevention小心滑/跌倒,General Recommendations 一般性建议 Use short strides and a slower pace. 迈小步、并放慢步伐 Clean up spills. If you cant, steer arou

21、nd them. 擦干地板上的水迹，否则应绕行 Wear slip resistant shoes. 穿防滑鞋 Switch on the light before entering a room. 在进入房间之前开灯 Be careful going from dark or low-light areas into outside or brightly lit areas. Your eyes will need time to adjust. 在从暗处进入到明亮地方时需小心，人的眼睛需要一定时间适应灯光变化,Slip and Fall Prevention小心滑/跌倒,General

22、Recommendations 一般性建议 Keep aisles clear. 保持走廊干净 Use handrails when climbing or descending stairs. Take one step at a time. 上、下楼梯时应使用楼梯扶手，一次迈一级台阶 Place warning or wet floor signs any time you spot a slippery condition. 当发现地面湿滑情况，应放置警告牌 Use dollies or carts where appropriate. 在需要时使用手推车 Carry loads so

23、you can still see in front of you. 在搬东西时要确保你的视线仍能看到前方,Container Labels容器标签,Include: 包括： Product Name 物品名称 Ingredients 成分 Warnings of the specific hazard, such as lung or eye damage 该物品具有危险性的警告，如：对肺或眼睛的伤害 First Aid Procedures 紧急救护程序 Fire extinguishing information if the substance is flammable 如果该物品为易

24、然物，应标有灭火方法,Departmental Training &General Precautions部门培训和一般预防措施,Always use proper techniques to perform tasks and be familiar with emergency procedures. 切记在执行工作任务时，应坚持使用正确方法，并且须熟悉紧急情况处理程序 Ask your supervisor when you have any questions. 如果您有问题可向您的主管咨询,事故图片,开启食品罐头时不慎被罐头铁皮割伤右手中指。,由于地面积水滑倒，致使膝盖碰伤。,事故图

25、片,被忽然倒下的垫板砸伤右脚大脚趾。,事故图片,被玻璃盘划伤右手食指,事故图片,整理保鲜膜时不慎被其铝制齿轮割伤右手小拇指。,事故图片,安全原理,不安全条件 + 不安全行为 = 事故,不安全条件,电气 建筑 照明 噪音 易燃易爆物品 有洞无盖 泄漏 用具缺陷,不安全行为,违章操作 快速行走 精力不集中 掷物 不正确的用力姿势 胡乱碰撞 玩笑过度 违章吸烟/喝酒 85-92%的安全事故是由不安全行为造成的！,请注意！,上班前要检查自己所用的工具、设备是否安全可靠。,如何使用机械？,1、学会正确使用机械、了解机械性能，如：绞肉机、切 片机、榨汁机等。 2、注意定期检查、检修，防止机件过度磨损和电线

26、老化。,三、用电时，应注意：,1、不要用湿手或湿布接触任何用电开关、电线。 2、勿站在湿地面使用电器。 3、要经常检修磨损的电线及损坏的电开关， 以确保人身安全。 4、不得超负荷用电。 5、不进入仅专业人员 才能进入的区域。,四、储存货物时，应注意：,1、要将重的物品放在低层， 轻的物品放在高处。 2、移动纸箱、木箱包装的 物品时要小心轻放。 3、如果储存的是食物，要用盖子盖好。,4、保持仓库清洁，有条理。 5、不得将杂物堆于通道上，尤其是消防通道，保持通道 畅顺。,储存货物时，应注意：,五、高处作业时.,1、使用安全的梯子，若是高空作业尚须系好安全带。 2、不要用凳或站在箱子 上取货物，以免跌伤。,六、提重物时，应该：,1、膝盖弯曲，蹲下，背部挺直。 2、用双手提起重物。 3、提货后，身体要挺直。 4、一次不要拿太多的物品。,七、转弯时