iso9000培训讲义iso9000 aaqg組織

1、Quality Standards for theInternational Aerospace CommunityPresentation to theInternational Accreditation ForumGreg SwanSeptember1999American AerospaceQuality Group (AAQG)1Quality Standards for theInternational Aerospace CommunityPresentation to the International Accreditation ForumGreg SwanSeptember

2、1999American AerospaceQuality Group (AAQG)AAQG - HistoryThe Beginnings.The AAQG started as a “grass roots” effort among American Aerospace Industry company representatives with similar interests in forming a team to share ideas and subsequentlydevelop a quality standard for aerospace.AAQC - HistoryS

3、tandardize Aerospace Quality System RequirementsInputsD1-9000AAQGProcessAS9000OutputAAQG - HistoryMission Statement“Consistent satisfaction of Customerexpectations througha government and industry partnership using world-class quality processes and practices”AAQG - HistoryObjectivesISingle Quality M

4、anagement System- A single quality management system within a contractors facility capable of meeting each customers requirements.IIAdvanced Quality Practices- To have government and industry recognize, share, and use advanced quality concepts in their requirementsdefinition, design, manufacture and

5、 acceptance of productsIIIQuality Management System Implementation and Oversight- Effective implementation of a baseline quality management system and appropriate oversight methodsAAQG - HistoryAerospace MembershipBoeing - Commercial and Military General Electric (GEAE) Lockheed MartinPratt & Whitne

6、y EnginesNorthrop Grumman - Commercial & Aircraft Divisions Allison EngineAllied Signal AerospaceMcDonnell Douglas - Commercial and Military (now Boeing) Rockwell CollinsHamilton Standard Sikorsky SunstrandAAQG - HistoryEarly AccomplishmentsDeveloped and deployed an Aerospace Requirements Document a

7、s an interim release prior to AS9000 (10/96;ARD9000 by SAE)Developed a standard based on ISO 9001/2 which would meet the specific needs of the aerospace industry and subsequent publication (5/97; AS9000 by SAE)Developed, published and implemented an AS9000 checklist for common survey use throughout

8、the aerospace supplier industry (8/97; SAE)Developed a validation option usage matrix scorecard to facilitate usage of shared audit data (11/97)AAQG - HistoryISO-9001, AS9000 & EN 9000-1 RelationshipsISO 90011994AS9000EN 9000-1World Aerospace Quality Standard ; ISO-XXXXAmerican StandardEuropean Stan

9、dardISO 90012000AS9000EN 9000-1International Aerospace QualityGroupToward Worldwide Harmony in Aerospace Requirements for SuppliersIAQG EvolutionUS and European Aerospace Associationswere on parallel paths by late 1998Members of each group were present at a common meeting at Boeing CompanyAgreed to

10、meet together to explore possibilities for working togetherIAQG StructureThe IAQG is a cooperative organizationof the global aerospace industry.Itsprocesses are established in a set of agreed, documented, operational procedures, including a charteringdocument.The IAQG is not a legalentity.It is the

11、responsibility ofindividual companies to implement such agreed common procedures.IAQG PurposeEstablish and maintain a dynamic cooperation based on trust between international aerospace companies on initiatives to make significant improvements in quality and reductions in cost throughout the value st

12、ream.Initial focus is to continuously improve the processes used by the supply chain to deliver consistently high quality products, thereby reducing non - value added activities and costs.IAQG Objectives Establish commonality of quality standards and requirements for suppliers. (e.g. common aerospac

13、e basic quality systems, best practices in aerospace industry, supplier performance metrics). Establish process of continuous improvement at suppliers (e.g. Industry expectations, lean manufacturing, supplier performance metrics). Establish methods to share results (Audits, inspections, supplier per

14、formance). Establish implementation plans which bring the initiative to life (e.g. obtain regulatory concurrence).IASG Significant Achievement!AS9100/EN9100Final Draft produced 9 June 1999-Madrid Final Approval in USA is imminentWill exist as a common US/European Standard with co-designation; design

15、ation also appropriate for Japanese numberingIncludes all requirements for Boeing Company to approve as basic standard: (2nd “bell-weather organization in USA)AS9100/EN9100Fully incorporates ISO 9001:1994Intended to satisfy all US and European Aerospace OEM quality requirements for Quality SystemsAS

16、9000 and AS9100 will co-exist (temp) Contractual and local regulatoryrequirementsmay supercedeISO 8402 plus special definitionsRegistrar ManagementCommitteeAAQG Committee for Development of Accredited Third Party ProgramRMC RoleDevelop the process by which AerospaceSuppliers may receive certificatio

17、n to the Aerospace Quality Standard.Oversee the program for Registrar qualification, auditor qualification, and Supplier registrationRMC Membership6 Members including 3 voting members: Dale Gordon: Rolls Royce-Allison Don Buehler: General Electric Aircraft Engines Jay Park: Northrop Grumman Paul For

18、tlage: RAB Reg Blake: IAAR/BSI Greg Swan: IAAR/BVQI and Chairman RMCAIR 5359The main work product of RMCDocument describes rules and responsibilities: Accreditation Bodies Registrars Auditor Qualification Audit Teams Qualifications Audit Process Reporting, Final Approval, ListingAccreditation Bodies

19、RAB will Pilot the processIAF MLA signatories may also be includedReview and recommend approval of Registrar applicantsWitnessed audits as necessaryRegistrarsMust be accredited(initially by ANSI-RAB)Must be approved for Industry Sector 21Must operate a training program for Aero Auditors and use only

20、 qualified auditorsAgree to “Right of Access”: AAQG/FAA Leave audit results documents with client No consulting within prior 2 yearsAuditor QualificationMeet ISO 10011-1&2 requirementsContinuous professional development AS9000 Training Course Completion Audit experience: 4 audits/20 days- 3 yearsLea

21、d Aerospace AuditorsMust first be qualified as Aero AuditorMust be a qualified ISO 9000 Lead Auditor Must have Aerospace Industry Expertise: IRCA approval per TS 157, or 4 years work experience in last 10, or Approved Industry Training & Witness AuditsAerospace Auditor TeamsLead AuditorTeam members

22、all qualifiedIndustry scope covered: one Team MemberUtilize additional days (1/2 to 1 day) over duration required for ISO 9002/1Reporting, Approval, ListingAudit Reports(RvA Model B) left on siteAll Non-conformities cleared for registration Final approval per Registrar procedures Registrar submits r

23、eport to SAESAE will make results available to AAQG/RMC for oversightSAE will maintain registered firm listingFAA AcceptanceFAA is the 1st of two “bell weather” groups in the USA for use of AS9000 & 3rd partiesLetter dated 12 July 1999 said:“An FAA Aerospace Circular (AC21-TP)will provide guidance concerning use of th