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1、February 2018Robotic process automation hasproven to be a major optimization lever of nance activities. However, in order to be fully effective, the application of RPA is a step that needs to be considered within a wider optimization review of nance- related activities and processes.2 RolandBergerSp

2、otlightRoboticProcessAutomationRPA as a major optimization lever for Finance Robotic process automation has proven to be a major optimization lever within finance activities as compa- nies strive to face these challenges head on. However, in order to be fully effective, the application of RPAisastep

3、 that needs to be considered within a wider optimization review of finance-related activities and processes.In recent years, we have conducted numerous as- signments in the field of RPAin finance functions across various industries. Our main takeaways include:Finance functions have been transforming

4、 themselves in recent years with the aim of evolving from a data producer to a strategic business partner for their internal clients.This transformation requires them (i) to switch from re- active to proactive delivery of data, analyses and deci- sion-making support to internal clients, (ii) to evol

5、ve from being closing driven to day-to-day driven in their interactions with key stakeholders, and (iii) to do so while maintaining a balance in terms of the quality, timing and costof financial and accounting data produc- tion and reporting. With RPA, or robotic process auto- mation, becoming more

6、prevalent, there is now a way to address these challenges effectively, notwithstanding the increasingly complex context in which the transfor- mation of finance functions is taking place:1. Finance has a growing role in strategy development and support, thus requiring a higher level of business insi

7、ghts. This calls for an in-depth understanding of the busi- nesss cost and revenue drivers, among other things. The growing role afforded to Finance is coupled with rising expectations from the business and other func- tions in terms of the addedvalue analysis and support for decision-making process

8、es that they expect from finance functions on a day-to-day basis.2. Thereis growing pressure onthe timing (i.e. accounting closing, regulatory reporting, budgeting/forecasting process) and costs (i.e. finance function costs as well as total group costs) of financial and accounting data production an

9、d analysis.3. Expectations and workload related to regulatory require- ments are surging as companies strive to achieve com- pliance with IFRS 9, among other things.4. Thereisaneedtoupgrade andreinforce skillsandcom- petencies around data enrichment, analysis and gover- nance.5. Complexity related t

10、o the management of resources and competencies within Finance is growing. The challenge for many finance functions is twofold: Not only do they have to (i) ensure efficiency and sufficient pro- ductivity in activities related to data production and control, but they also need to (ii) ensure the nece

11、ssary development of resources and competencies on activ- itiesrelated to advisory and added value analysis and support to the business (i.e. controlling, tax, treasury and corporate finance)TAKEAWAY #1: Optimization potential through the use of RPA in finance activities is significant and typically

12、 reaches up to 20-25%RPA is well suited to activities that are repetitive, have structured and digital data, and areprocessed following a rule-based approach (as opposed to a judgment-based method). Many finance activities are therefore suitable for (full orpartial) automation in this manner.Our exp

13、e- rience in this area shows that 20-25% of accounting ac- tivities can be optimized through RPA, along with 8%- 15% of controlling and other reporting activities.TAKEAWAY #2:Tobe fully effective, RPAmust bepartof abroaderprocessoptimizationandsimplificationeffortRPA does not constitute a process si

14、mplification or im- provement lever per se, but what it does do is allow you to replacerepetitive, manual and rule-based tasks with an automated process. As aprerequisite for asuccessful RPArollout, itis therefore necessary to analyze the sim- plification, harmonization and optimization potential of

15、 the underlying finance activities. It is important to re- member that asub-optimal automated process remains sub-optimal even if RPA allows you to minimize the re- lated workload and hence the cost of this process for the organization.TAKEAWAY#3:RPAconstitutesashort-termsolution, with quickpayback,

16、whichcan helptofunda moresustainablelong- term improvement ofthe underlying finance system landscape Development and implementation of an RPAsolution is relatively quick, typically taking between 6 and 14 weeks depending on the level of complexity of the underlying processes. Payback periods are the

17、refore usually around 4 to 8 months. Many companies leverage the (short- term) gains generated by the rollout of RPA to fund a longer-term and more sustainable optimization or sim- plification of the underlying IT system landscape in Fi- nance, the ultimate objective being to maximize the use of end

18、-to-end automated accounting and finance pro- duction processes.RoboticProcessAutomationRolandBergerSpotlight 3TAKEAWAY #4: RPA projects must be coupled with an analysis of the expected evolution of required skills and competencies within FinanceOur experience shows that RPAisusually well accepted w

19、ithin Finance teams as it impacts predominantly the most manual activities and those with little added value. As such, RPA is a key contributor to the transformation of finance functions from the role of data producer to the role of strategic business partner as it enables them to free up workload i

20、n production, control, consol- idation and reconciliation related tasks.There are two main HR stakes in this: (i) the rollout of RPA will require the acquisition of new RPA analysis and management skills within the finance function to support the industrialization of such solutions, and (ii) RPA nee

21、ds to be coupled with an analysis of activities,workload and skills balancing within Finance. Gains generated in production-like activities are often (partial- ly) reinvested in higher added value activities and sup- port to internal clients.In conclusion, RPA is an interesting and effective lever t

22、o replace repetitive, manual tasks with an automated pro- cess generating substantial productivity gains around production, control, consolidation and reconciliation tasks. To be fully effective, it needs to come after a pro- cess simplification and harmonization effort and it has to be coupled with

23、 (i) an analysis of the long-term end- to-end automationpotentialofaccountingandfinancial production flows and (ii) ananalysis of the expected evo- lution of HR needs and related skills/competencies in the parameters within which it is being rolled out.Figure 01:The benefits ofRPAfitwellwiththetypic

24、al keychallenges experienced infinance functions.TYPICAL CHALLENGES FACED BY FINANCE FUNCTIONSMOST COMMON ROBOTIC PROCESS AUTOMATION BENEFITS Enables you to focus on added value tasks and activities rather than on high-volumeand low-complexity production tasks Hence, facilitates transformation from

25、a pure data provider to a strategic partner to the business1. Role of Finance instrategy & business insights is increasing Enables you to reduce cycle times, adapt to peaks (e.g. closing periods) with the abilityto scale easily Works 24/7, 365 days a year 1 robot typically handles the workload of 2

26、to 4 FTEs Offers higher visibility on deadlines and facilitates the management of interdependencies2. Time and costpressure Eliminates the error rate inherent in humanprocessing Ensures higher consistency within the organization Deals with local specifics through customization of parameters Improves

27、 traceability through systematic process tracking and documentation3. Increased regulatoryrequirements and scrutiny0 1 0 01 0 1 0 10 1 0 0 Enables the use of advanced analytic techniques Fosters continuous learning (improvement analysis based on live data collection) Supports better decision making4. Data Increases staff satisfaction/retention and frees up staff capacity to deal with morecomplex issues Avoids burdens related to staff turnov

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