sofitel_ps__guide technologique_2015

1、CLICK TO EDIT MASTER TITLE STYLETechnology Guidelines Sofitel2015CTELCICHKNTOOLEODGIT YMGASUTIEDRETLITINLEESST2Y0LE15Contents1.TV2.Internet access3.Business center4.Telephony5.Keys6.Mini-bar7.Safe8.Digital signage9.Music in rooms10.Sound system11.Contacts2CLICK TO EDIT MASTER TITLE STYLETVCTVLICK TO

2、 EDIT MASTER TITLE STYLE1. ScreensALL ROOMS..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContactsHD LED screens.Philips or Samsung Premium televisions for hotel mode. Minimum 40 screens (depending on the size o

3、f the room).ALL SUITESHD LED screens.Philips or Samsung Premium televisions for hotel mode. Bang & Olufsen televisions in exceptional suites.Minimum 46 screens (depending on the size of the room).Additional LED screen in the bathroom (optional for Junior suites, compulsory for Opera, Prestige, Presi

4、dential, Royal and Imperial suites)Electric Mirror or Agath brand screen in the bathroom, built into the mirror (optional), for a better picture.RECOMMENDATIONS Soundproofing instructions must also be taken into account. Conceal the cables. Use fixed supports whenever possible. Avoid flush-mounting

5、televisions.4CTVLICK TO EDIT MASTER TITLE STYLE2. Characteristics of hotel mode televisionsVolume control Menu lockBrand welcome message(Sofitel films)Quick and smooth navigation between analogue and digital channelsHotel mode remote control Hotel information systemSmart port for the interactive sys

6、tem..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContacts5CTVLICK TO EDIT MASTER TITLE STYLE3. Bathroom TVLARGE BATHROOMS AND SUITES..9.10.11.TVInternet access Connectivity by Pullman TelephonyKey

7、s Mini-bar SafeDigital signage Music in rooms Sound systemContactsLit or unlit mirror television Electric Mirror/Agath brand 15.4 or 1939 or 48 cm watertight TV that may be flush-mounted BOE, A/V or V optionsMade-to-measure screen sizes availableCHARACTERISTICS OF THE BATHROOM TV Compatible with the

8、 interactive services of the selected supplier Bridgeport interface technology Channel allocation Channel cloning Pre-setting of volume and of the start-up channel RS232/IP connection Watertight remote control IP X4 protection indexCHARACTERISTICS OF THE BATHROOM TV Speakers built into the mirror Bo

9、se ceiling speakerRECOMMENDATIONSHave electrical and AV power sockets behind the mirror6CTVLICK TO EDIT MASTER TITLE STYLE4. Tv programmesGENERAL RECOMMENDATIONS: 50 channels minimum Contract with a satellite or cable operator, including international channels Compliance with local regulations1.2.3.

10、.1.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContactsCOMPULSORY CHANNELS:French channels:TV5MONDEFrance 24 in French and/or English and/or Arabic (depending on customer profile).7CTVLICK TO EDIT MASTER TITLE STYLE5.

11、 Segmentation of TV channels..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContacts8Theme%ExamplesMto3The Weather Channel, Weather today, Mto Media Religion3The Christian TV, etc.Children4Nickelodeon, Disney Cha

12、nnel, etc.Compulsory4France 24 and TV5Adults5Payable channels only (with access code and parental protection)Local channels7TF1, France2, BBC1, ABC, CBS, NBC, etc.Economy10Bloomberg, BFM, etc.Cinema10Blockbuster, CANAL+, HBO, Showcase, etc.Music10MTV, VH1, Musique Plus, etc.News14CNN, CNBC, Fox News

13、, Channel News Asia, MSNBC, BBC, Channel 4 News Africa, etc.Sports14ESPN, Skysports, Fox Sports, etc.Lifestyle (fashion, travel, cooking, luxury, well-being, yoga, etc.)16Fashion TV, National Geographic, The Cooking Channel, Discovery, Planet, The History channel, RealTime, LGBT TV, etc.CTVLICK TO E

14、DIT MASTER TITLE STYLE6. Solutions..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContacts9INTERACTIVE SOLUTIONALTERNATIVE SOLUTION TV + CONNECTIVITY PANELTVRoom : 40Suites: 46Room : 40Suites: 46Channels5050Conne

15、ctivityShare all your documents wirelesslyPlay your media on the television via different ports and connectorsUSB/ HDMI/ VGA/ 3,5 mm Audio/ AVInteractivity VOD included and FREE for the guest (if applicable) Connected TV platform Concierge service on TVN/ATouchPadTablet in Executive, Deluxe rooms an

16、d Suites with the Hotel Directory and pay services(Optional for the Superior rooms)N/AConcierge Mobile ApplicationYes (for all rooms)Yes (for all rooms)CTVLICK TO EDIT MASTER TITLE STYLE7. Interactive solution Connectivity, Tablet and Mobile ApplicationPersonal Media NetworkTablet in room and Mobile

17、 Application..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContactsOption available with the interactive system Sharing personal content via Wi-FiDigital management of stayConnection of mobile devices to TVsOpti

18、on without interactive system Tablet or Mobile Application Interactive menu to orderRoom service, from the bar or restaurant Opera and POS interfaceDigital room directoryRecommended partner: Quadriga10CTVLICK TO EDIT MASTER TITLE STYLE8. Alternative SolutionROOMS & SUITES 100% of new and renovated r

19、ooms and suites must be equipped with an intelligent Connectivity Panel. If you use other TV brands, a similar system must be provided...9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContactsRECOMMENDATIONSThe co

20、nnection unit must be integrated into the furniture and easy to access.Integration in the desk: a kit that integrates the panel into a desk or table.Cables must be concealed.The instructions must be in the connectivity panel. Reception must provide a free cable kit (on loan).11CTVLICK TO EDIT MASTER

21、 TITLE STYLE8. Alternative SolutionCONNECTIVITY PANELRecommendations:..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContactsThe connectivity panel must be integrated into the furniture and easy to access. A kit

22、integrating the panel into a desk or table.Cables must be concealed.The instructions for use must be in front of the connectivity panel. Reception must provide a free cable kit (on loan).12CTVLICK TO EDIT MASTER TITLE STYLE8. Alternative Solution Product DescriptionTV/STB REQUIREMENTS Inputs require

23、d on TV or VOD STB HDMI Serial control, optional (RJP, DB9, RS232, 3.5mm Serial, GAME/DATA, or ExLink) Power requirements 100-240V, 50/60Hz, 0.8A, AC outlets POE version available by special orderA.B.C.D.E.HDMI interface USB 5a/5v charger VGA (RGB)3.5 mm Audio-in interfaceAV composite input.5

24、..10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContactsNSTALLATION CABLES INCLUDED HDMI (3.5m / 11.5ft) CAT5 (3m / 10ft) Wall wart Power (2m/6ft, fixed) RS232/RJP, optional (3.5m / 11.5ft)REAR MOUNTING CONNECTIONS:F.G.H.

25、I.J.Electrical supplyInput / Output of LAN (RJ45) network RS232 (RJ45) Input / OutputOutput with HDMI cableHDMI Cable with Secure Connection Screw-in FastenerCUTOUT DIMENSIONS (HXW) 1.30 x 7.10 in (34.0 x 180.0mm) Depth allowance: 3in (76.2mm) Cutout stencil available at INPUT DEVIC

26、E WITH CUSTOMER INTERACTION:13CTVLICK TO EDIT MASTER TITLE STYLE8. Alternative Solution Technical DescriptionAPPROVALS AND CERTIFICATIONSETL, CE, CB, FCCCEC COMPLIANT FOR HOSPITALITYWhen paired with HDTVs compliant with CEC for Hospitality, MediaHub TL will automatically turn on the TV upon device p

27、lug in, seamlessly switch the TV to the HDMI AUX TV input and switch back to regular TV programming upon unplugging the device...9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContactsSINGLE-HDMI, SCALER TECHNOLOG

28、YAutomatically upscales composite video signals up to 1920 x 1080p, while displaying native HDMI digital video signals up to 1920 x 1080p. Also supports screen resolutions of up to 1280 x 1024 through the VGA input.USB CHARGINGUSB 5V power socket provides a convenient way for charging portable elect

29、ronics.NETWORK MANAGEABILITYSupports LAN remote manageability for TCP-IP enabled firmware updates, property-wide room-by-room monitoring and guest usage reporting.MOUNTING OPTIONSMediaHub TL is designed to be mounted in desks, nightstands and other casegoods. Cutout stencils are available at www.tel

30、.POE model available for in-wall installations.COMPATIBLE WITH ANY HDTVMediaHub TL is compatible with any TV with an available HDMI port and TV-switching is done manually using the remote control.FACEPLATE OPTIONSPiano Black Matte Black Modern BlackPearl WhiteAUTO-INPUT-SWITCHING AND AUTO-

31、DEVICE-SENSINMediaHub TL will automatically sense when a guest plugs in a device and switch the TV to the TVs HDMI AUX Input. Auto-Input-Switching is supported by hospitalitys most popular TV makers and VOD/PPV providers. For a list of compatible TVs and STBs in your region, please contact your Tele

32、Adapt sales representative. Auto-device-sensing detects new devices and switches between MediaHub inputs.COMPATIBLE WITH ANY HDTVMediaHub TL is also compatible with any TV with an available HDMI port and TV-switching is done manually using the remote control.WARRANTY1 year14CTVLICK TO EDIT MASTER TI

33、TLE STYLE8. Alternative Solution Order Form..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContacts15CTVLICK TO EDIT MASTER TITLE STYLE8. Alternative Solution Order Form..9.10.11.TVInternet access C

34、onnectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContacts16CTVLICK TO EDIT MASTER TITLE STYLE8. Alternative Solution Order Form..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound

35、 systemContacts17CTVLICK TO EDIT MASTER TITLE STYLE8. Alternative Solution Order Form..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContacts18CTVLICK TO EDIT MASTER TITLE STYLE8. Alternative Solution Order Form1

36、...10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Music in rooms Sound systemContacts19CLICK TO EDIT MASTER TITLE STYLEInternet AccessCINLTICERKNTOET EADCITCMEASSSTER TITLE STYLERECOMMENDED OPERATORS:Europe and America: Quadriga MEA and ASPAC

37、: Docomo..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Meeting rooms Sound systemContactsROOMS AND SUITES100% of rooms and suites must be equipped with: a wired connection a Wi-Fi connectionCOMMUNAL AREAS100% of communal areas must be equ

38、ipped with a Wi-Fi networkMEETING ROOMS100% of meeting rooms must be equipped with: a wired connection a Wi-Fi connectionRECOMMENDATIONS Free up to 512 Kb/s Payable from 1Mb/s. Pricing must be in line with market prices. The free Internet offer is valid for Wi-Fi and wired Internet.Please refer to H

39、SIA ACCOR standards21CINLTICERKNTOET EADCITCMEASSSTER TITLE STYLE..9.10.11.TVInternet access Connectivity by Pullman TelephonyKeys Mini-bar SafeDigital signage Meeting rooms Sound systemContactsPlease refer to HSIA ACCOR standards22Communal areasCOVERAGESuperior/ Deluxe/ Executive Room

40、s/ Suites Meeting roomsTECHNOLOGIEWi-FiWired in roomCOMMERCIAL OFFERManagment of bandwidth Consulting webmailINITIAL PACK-FREEE-mail with large attachmentUP TO 512 Kb/USERUnlimited data tranfer Network connection via VPN Internet Browsing StreamingPREMIUN PACK-PAYINGDownloading videos and musicMINIM

41、UN 1 Mb/USERPrinting via Print Me or Printer On A package of free services, such as: flight information, internationalnewspaper, local concierge service may be offered by the brandCLICK TO EDIT MASTER TITLE STYLEBusiness CenterCBULISCINKETSOS ECDEITNMTEARSTER TITLE STYLE1. RecommendationsRecommended

42、 suppliers: Passman..9.10.11.TVInternet access Business center Telephony KeysMini-bar SafeDigital signage Music in rooms Sound systemContactsPosition near lobby or main meeting facilities Accessible 24/7Minimum area of 15 mSelf-access area with at least three PCs with self-service Inte

43、rnet connection.19 screensAll-in-one computer recommended (Dell Inspiron, HP TouchSmart or Mac 21.5)Software: Windows Media Player, VLC, QuickTime, Real Player, etc.Support of Adobe Flash, PDF Acrobat Reader, Microsoft XPS, Microsoft Silverlight, etc.Office pack (Word, Excel, PPT, etc.)Other recomme

44、nded software: Skype, Google Earth, etc.A black-and-white shared printer (Epson or HP)24CBULISCINKETSOS ECDEITNMTEARSTER TITLE STYLE2. Security and confidentialityACCESS VIA PERSONAL CODE OR OPEN SESSION All self-access computers must include parental control software and Internet filtering software

45、. Access to the Web by identification, secure connection and password..9.10.11.TVInternet access Business center Telephony KeysMini-bar SafeDigital signage Music in rooms Sound systemContactsDELETION OF FILES Preservation of data confidentiality Full cleaning of the system after each c

46、onnection (cookies, passwords, logs, etc.)SOFTWARE SECURITY Real-time supervision of programs run to avoid viruses and spywareDATA SECURITY Conservation by the business center of the logins and passwords for at least 2 years and conservation of data by the ISP, also for 2 years.25CLICK TO EDIT MASTE

47、R TITLE STYLETelephonyCTELLICEPKHTOONEDYIT MASTER TITLE STYLE1. InstallationsCLASSIC AND SUPERIOR ROOMS1 telephone with 1 line in these rooms..9.10.11.TVInternet access Business center Telephony KeysMini-bar SafeDigital signage Music in rooms Sound systemContactsBEDSIDE TABLE1 x RJ45 t

48、elephone socket, 1 DECT telephone with charging base, with data port, 1 telephone line, 3 power supply sockets (1 DECT socket that cannot be accessed by customers, 2 which are accessible)DESK, RJ4511 x RJ45 telephone socket, 1 standard wireless telephone with base as an option, with data port, 1 tel

49、ephone line (same line as for bedside table), 4 power supply sockets (1 telephone socket that cannot be accessed by customers, 3 which are accessible)DESK, RJ4521 x RJ45 socket for broadband Internet accessIn hotels where rooms do not have a desk (in particular in resorts), install the desk equipmen

50、t in the bedroom, near the sofa, for example.27CTELLICEPKHTOONEDYIT MASTER TITLE STYLE1. InstallationsLUXURY ROOMS1 telephone with 1 line in these rooms..9.10.11.TVInternet access Business center Telephony KeysMini-bar SafeDigital signage Music in rooms Sound systemContactsBEDSIDE TABL

51、E1 x RJ45 telephone socket, 1 DECT telephone with charging base, with data port, 1 telephone line, 3 power supply sockets (1 DECT socket that cannot be accessed by customers, 2 which are accessible)DESK, RJ4511 x RJ45 telephone socket, 1 standard wireless telephone with base as an option, with data

52、port, 1 telephone line (same line as for bedside table), 4 power supply sockets (1 telephone socket that cannot be accessed by customers, 3 which are accessible)DESK, RJ4521 x RJ45 socket for broadband Internet accessRELAXATION AREA1 x RJ45 socket for broadband Internet access 1 power supply socket

53、(reserved for customers)28CTELLICEPKHTOONEDYIT MASTER TITLE STYLE1. InstallationsSOFITEL SUITE2 telephones and 2 telephone lines in these rooms..9.10.11.TVInternet access Business center Telephony KeysMini-bar SafeDigital signage Music in rooms Sound systemContactsBEDSIDE TABLE1 x RJ45 telephone socket, 1 DECT telephone with charging base, with data port, 1 telephone line, 3 power supply sockets (1 DECT socket that cannot be accessed by customers, 2 which are accessible)DESK, RJ4511 x R