翻译Topic7领导和信任.ppt

Fundamentals of Management: 11-1,Gao Junshan, UST Beijing,领导与信任,Fundamentals of Management: 11-2,Gao Junshan, UST Beijing,章节位置,第十一章 领导和信任,Fundamentals of Management: 11-3,Gao Junshan, UST Beijing,Chapter Guide,领导概述 领导理论 特质理论 行为理论 权变理论 团队和团队领导人 团队的概念 团队的发展 有效的团队领导 领导的其他问题 领导的最新观点 文化与领导 信任与领导,Fundamentals of Management: 11-4,Gao Junshan, UST Beijing,领导者 是那些能够影响他人并拥有职权的人. 领导 是领导者所做的事情.,领导者与领导,Overview,Fundamentals of Management: 11-5,Gao Junshan, UST Beijing,管理者 vs. 领导者,管理者 是被委任的, 他们有合法的权力来进行奖惩, 他们的影响能力是基于其职位所固有的正式权力之上。,领导者 可能被委任或从团队中显露出现，他们可以影响其他人去履行超越正式权力授予的行动。,Overview,Fundamentals of Management: 11-6,Gao Junshan, UST Beijing,领导的特质理论,Trait theories,Fundamentals of Management: 11-7,Gao Junshan, UST Beijing,Behavior theories: Kurt Lewin,Fundamentals of Management: 11-8,Gao Junshan, UST Beijing,Tannenbaum and Shmidts 连续的领导者的行为,Behavior theories: Tannenbaum and Schmidt,Fundamentals of Management: 11-9,Gao Junshan, UST Beijing,行为风格的正式研究,俄亥俄州立大学,定规维度,关怀维度,员工导向,生产导向,密歇根大学,Behavior theories: Ohio and Michigan,Fundamentals of Management: 11-10,Gao Junshan, UST Beijing,管理方格,关心生产,Behavior theories: Robert Blake,Fundamentals of Management: 11-11,Gao Junshan, UST Beijing,费德勒的最难共事者问卷,愉快 有好 拒绝 帮助 冷淡 紧张 遥远 冷 合作 支持 无聊 吵闹 自信 高效 阴沉 开放,不愉快 不友好 接受 令人沮丧 热心 轻松 关闭 温暖 不合作 敌对的 有趣的 和谐 犹豫 低效 快乐 保守,Contingency theories: Fieldler,Fundamentals of Management: 11-12,费德勒模型的发现,Contingency theories: Fiedler,Fundamentals of Management: 11-13,Gao Junshan, UST Beijing,路径目标理论,环境的权变因素,结果,领导者行为,下属的权变因素,Contingency theories: Robert House,Fundamentals of Management: 11-14,Gao Junshan, UST Beijing,增强员工参与,增强领导者控制,连续员工参与,领导者参与模型,Contingency theories: Vroom and Yetton,Fundamentals of Management: 11-15,Gao Junshan, UST Beijing,领导者参与模型 应急变量的重新修订,Contingency theories: Vroom and Jago,Fundamentals of Management: 11-16,Gao Junshan, UST Beijing,领导风格的决策树,Contingency theories: Vroom and Jago,Fundamentals of Management: 11-17,Gao Junshan, UST Beijing,赫塞和布兰查德的 情境领导理论,Contingency theories: Paul Hersey,Fundamentals of Management: 11-18,Gao Junshan, UST Beijing,工作团队 是这样的群体，其成员通过他们正面的协同效应、个体和相互的责任以及互补的技能为实现一个具体的、共同的目标而认真工作。,定义工作团队,Team and teem leaders: Team concept (see Chap 9 p290),Fundamentals of Management: 11-19,Gao Junshan, UST Beijing,工作群体 vs. 工作团队,Team and teem leaders: Team concept (see Chap 9 p290),Fundamentals of Management: 11-20,Gao Junshan, UST Beijing,工作团队的类型,Team and teem leaders: Team concept (see Chap 9 p291),Fundamentals of Management: 11-21,Gao Junshan, UST Beijing,质量研讨小组,由8-10人组成 定期召开会议，讨论质量问题 承担解决质量问题的责任 通常没有权利,Team and teem leaders: Team concept (see Chap 9 p292),Fundamentals of Management: 11-22,Gao Junshan, UST Beijing,团队的声望,Team and teem leaders: Team popularity (see Chap 9 p288),Fundamentals of Management: 11-23,Gao Junshan, UST Beijing,团队发展的阶段,Team and teem leaders: Team development (see Chap 9 p288),Fundamentals of Management: 11-24,Gao Junshan, UST Beijing,良好的沟通,统一的承诺,清晰的目标,高效的团队,内部的支持,相关的技能,相互的信任,谈判的技能,有效的领导,外部的支持,Team and teem leaders: Effective teams (see Chap 9 p295),Fundamentals of Management: 11-25,Gao Junshan, UST Beijing,Team and teem leaders: Role of team leaders,Fundamentals of Management: 11-26,Gao Junshan, UST Beijing,领袖魅力型领导,自信,非凡的行为,视线和发音,变革促进者,坚定的信念,环境敏感性,Emerging approaches : Charismatic,Fundamentals of Management: 11-27,Gao Junshan, UST Beijing,运用愿景,解释愿景,表达愿景,愿景规划型领导,Emerging approaches: Visionary,Fundamentals of Management: 11-28,Gao Junshan, UST Beijing,Emerging approaches: Transformational,Fundamentals of Management: 11-29,Gao Junshan, UST Beijing,领导的 其他问题,领导替代,国家文化与领导,Issues and concerns: Culture,Fundamentals of Management: 11-30,Gao Junshan, UST Beijing,信任是一种积极的期望 ：别人不会 - 通过语言，行动或决定 - 来投机取巧,什么是信任？,Issues and concerns: Trust and leadership,Fundamentals of Management: 11-31,Gao Junshan, UST Beijing,信任的五个维度,诚信 胜任力 始终如一 忠诚 公开,Issues and concerns: Trust and leadership,Fundamentals of Management: 11-32,Gao Junshan, UST Beijing,基于威慑,基于知识,基于辨别,信任的三种类型,Issues and concerns: Trust and leadership,Fundamentals of Management: 11-33,Gao Junshan, UST Beijing,建立信任,工作透明化 公正 分享情感 说真话 始终如一 兑现承诺 保持自信 展现实力,Management skills: Building trust,Fundamentals of Management: 11-34,Gao Junshan, UST Beijing,章节小结,领导者的含义 领导者 vs. 管理者 领导特质理论 费德勒的权变模型 路径-目标领导理论,Fundamentals of Management: 11-35,Gao Junshan, UST B