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Unit 9 Speaking Making Telephone Calls,打电话用语,(1)、接电话 在家里,拿起电话筒接电话时常用Hello 开头,相当汉语中的“喂”。 在办公室,接电话的通常自报家门,比如,单位的名称,有时还要说出自己的名字。例如: (Good morning), Caffe Roma. (Good afternoon), Caffe Roma.Franco Rossi speaking.,(2)、打电话 在公务或比较正式的场合,打电话的人会先介绍自己。例如: Good afternoon, This is Lin Xiaoyan,Im calling about Hello ,Franco (Rossi) here. 在较随意的情况下或跟听话人很熟悉时,可以这样介绍自己: Hello, Franco (Rossi) here.,(3)、请人接听电话 请人听电话,可以这样表达: Could I speak to Franco Rossi,please? Can I speak to Franco Rossi,please? Is Sally there, please?,(4)、询问打电话、接电话者 接电话者问打电话的是谁,通常这样说: Whos calling, please? 接电话者恰好是要找的人,可以这样说: Is that Polly Williams? Is that you, Mary?,(5)、接听找人电话时,可以说: One moment, please. Sorry ,he is not in. Sorry,she is not in. Hold on,please. Sorry, Im afraid he is out . Sorry, Im afraid she is out. Sorry, wrong number.,(6)、留口信 请对方转达口信,可以说: Could I leave a message ,please? Can I leave a message , please? (7)、记录口信 主动提议为他人记录口信,可以说: Can I take a message ?,(8)打电话的开始语与结束语 在给他人打电话的时候, 你可以说Hello.Its Tim here.或者This is Tim. 打电话中做自我介绍时,要说 Its +你的名字,或 This is + 你的名字,而不说 I am在打完电话时, 通常要说再见Goodbye,随便一点的情况下可以说Bye, Bye now ,See you soon, See you等。,Making a telephone call ?,Liu:Hello,may I speak to Wang Lin? Mother: Is that Liu Mei speaking? Liu: Yes. Mother: Hold the Line,please. Wang: Hi, Liu Mei. Im having my breakfast. Liu: Did you watch TV last night?,Making a telephone call ?,Wang: Yes, isnt that wonderful that “Shenzhou V”was launched into outer space? Liu: I didnt sleep all night. I wonder if youd like to go to our school to celebrate the great achievement with my classmates this morning.,Making a telephone call ?,Wang: Yes, Id love to. I want to share the moment of joy with you and your friends. Liu: Come to my home at 9 am. Ill be waiting for you. Wang: OK.,1. Youre wanted on the telephone. 有你的电话。 What number should I to get the ? 我想接通接线员的电话,我应拨打什么号码? I want to make a . 我想打个长途。,dial,operator,long distance call,4. I tried to call Mr. Cooper,but the line was y 我想给Copper先生打电话,但是线路一直很忙。 5. You the wrong number 你一定打错电话了。 6. . I dialed the right number,but nobody answered. 我拨的号码正确,但是没有人接听。 7. The telephone is ringing,would you answer it,please?,busy,must have dialed,8. Would you like to leave a message? 你想留下什么口信儿吗? 9. Who is that?I dont recognize your voice. 你是谁?我听不出你的声音。 10. Would you please tell Mr. Cooper I called? 你能告诉Cooper先生我打过电话吗? 11. Is this Empire (帝国)5-4093?,12. I have to hang up now 现在我不得不挂断电话。 13. Put the closer to your mouth. I cant hear you. 将话筒靠近你的嘴,我听不见你的声音 14. Would you mind calling back sometime tomorrow? 你介意明天再打过来吗?,receiver,How to make a telephone call ?,1.打电话的人找的是你,而你正是接电话的人,Is Daisy there? (Daisy 在吗?) Speaking. 我就是。 This is she. 我就是。 (注: 男的用 This is he.) Youre speaking/talking to her. 你正在跟她说话。(注:男的用 “Youre speaking/talking to him.“) This is Daisy. 我就是 Daisy。 Thats me. 我就是。,2. 打电话的人要找的人不在,而你是接电话的人 May I speak to Mr. Gates? (请问 Gates 先生在吗?) Hes not available right now. 他现在不在这里。 Hes out. 他出去了。 Hes in a meeting right now. 他现在正在开会。 Youve just missed him. 你刚好错过他了。 Hes just stepped out. 他刚好出去了。,3.打电话的人要找的人不在, 你问对方是否要留言 Can I talk to Mark? (我可以跟 Mark 讲话吗?) Hes out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? Hes not available right now. Can I take a message? 他不在, 我可以帮你传话吗?,4.打电话的人问他要找的人何时回来而你是接电话者,Do you know when he will be back? 你知道他什么时候会回来吗? Im sorry. I dont know. 抱歉, 我不知道。 I have no idea. 我不知道。 He should be back in 20 minutes. 他应该二十分钟内会回来。,5.打电话的人问他要找的人在哪而你是接电话者 Do you have any idea where he is? 你知道他在哪里吗? Sorry. I dont know. 抱歉, 我不知道。 Hes at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?,6.打电话的人要找的人不在,而你愿意接受对方的留言 Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。 Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。 Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。,7.接受对方留言时听不清楚, 希望对方重复 When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我? Can you repeat again, please? 能不能请你再重复一次? (Say) Again, please? 再说一次好吗? Pardon? 抱歉。(请再说一次) Come again, please? 再说一次好吗? Im sorry? 抱歉。(请再说一次),8.打电话的人要找的人是别人, 请对方稍等 Is Brandon there? Brandon 在吗? Yes, he is. One moment, please. 他在。请稍等。 Hold, please. 请稍等。 Hold on, please. 请稍等。 Let me see if hes here. Hang on. O.K.? 我看看他在不在。等一下, 好吗?,9.对方打错电话而你是接电话的人 Can I speak to Alexander Walker? 我可以和 Alexander Walker 说话吗? Alexander Walker? Im sorry, but theres nobody here by this name. Alexander Walker? 抱歉, 这里没这个人。 Im sorry. Im afraid youve got the wrong number. 抱歉, 恐怕你打错电话了。,10.电话打不通 Did it go through? (电话)打通了吗? The line was busy. 电话忙线。 I got the busy signals. 电话忙线。 11.(因自己忙等原因)请别人去接电话 Paul, can you answer the phone? Im busy. 你能不能去接电话? 我在忙。 Can you get it, Paul? My hands are tied. Paul, 你能不能去接电话? 我现在不能接。,III Whats this?,Hi! This is Abby. Im not home right now. Please leave a message. 嗨!我是Abby。我现在不在家。请留言。,嗨!我是Brenda。我现不能接电话。请你留言。我会尽快回你的电话。 Hi! This is Brenda. I cant come to the phone at this time. Please leave a message and Ill call you back as soon as possible.,VI Applied writing Message (留言) (1)基本写作格式,比较随意,通常包括以下几个基本要素。 留言对象的姓名和称谓 留言人的姓名 留言的内容和要求 联系方式和通讯地址,(2) Sample offer to take a message Message for : Ms. Judy Message from: Mr. Mike Green Telephone number :4932546 Message :to find out about job interviews Please call back (or not),Leaving a message Who called: Claudia Phone number: 8927129(Mary Ann number) Message : cant baby-sit Friday, but Mary can Requirement: Please call back ASAP.,Situation 1,A: The Market Department. B: Hello. May I speak to David, please? A: Speaking.,Situation 2,A: Hello, is that 6256-2799? B: Yes. Whos speaking? A: This is.May I speak to Robin please? .,Situation 3,A: Royal Fashion Company, may I help you? B: Id like to have a word with Manager Li. A:Sorry.She isnt in at the moment, but Im her secretary. Can I take a message? B: Of course, thank you. Please tell him to call me as soon as he comes back. A: Ok, Whats your telephone number? B: 6548392 A: Sorry, I cant hear you clearly. Speak louder, please. B: Yes, 6548392. A: Could you leave your name? B: Certainly, Wang Ming, this is Wang Ming speaking. A: Ok, Mr Wang, Ill ask him to call you back. B: Thank you very much.,Writing,Read Wang Lins Memo Liu Tao will graduated from school. He wants to sell his bike. Wang Lin read a classified ad in todays newspaper. The following is the ad.,Used bikes wanted Any size & brand Call after 6 pm at 3630-486,Wang Lins Memo,Hi! Liu Tao. I found an ad in todays newspaper. It says that someone wants to buy a used bike, no matter what size or brand

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