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1、EMC DMX3存储部件更换操作方案目 录 TOC o 1-3 h z u HYPERLINK l _Toc505888472 一故障设备信息 PAGEREF _Toc505888472 h 1 HYPERLINK l _Toc505888473 1.1 设备信息 PAGEREF _Toc505888473 h 1 HYPERLINK l _Toc505888474 1.2 承载业务 PAGEREF _Toc505888474 h 1 HYPERLINK l _Toc505888475 1.3 故障现象 PAGEREF _Toc505888475 h 1 HYPERLINK l _Toc505
2、888476 1.4 损坏硬件类型及位置 PAGEREF _Toc505888476 h 3 HYPERLINK l _Toc505888477 二故障原因分析 PAGEREF _Toc505888477 h 6 HYPERLINK l _Toc505888478 三故障处理办法 PAGEREF _Toc505888478 h 6 HYPERLINK l _Toc505888479 3.1 处理过程 PAGEREF _Toc505888479 h 6 HYPERLINK l _Toc505888480 四风险评估及回退方法 PAGEREF _Toc505888480 h 19 HYPERLIN
3、K l _Toc505888481 4.1 风险评估 PAGEREF _Toc505888481 h 19 HYPERLINK l _Toc505888482 4.2 回退方法 PAGEREF _Toc505888482 h 20一故障设备信息1.1 设备信息IP地址:硬件:EMC DMX3操作系统: 1.2 承载业务VSOP,IDEP,SR1.3 故障现象1、dir15的C端口发生故障,状态为dd2、Storage Bay 1A,DAE 15,LCC B状态为missingStorage Bay 2A,DAE 15,LCC B状态为missing经过检查发现,dir15的C1端口连接至 1A
4、柜的DAE15的port B,而2A柜的DAE15的LCC B是连接至 1A的DAE 15的LCC B的,所以两个LCC的missing状态可能与dir 15的C1端口故障有关,需要首先更换dir15物理连线如下图所示:1.4 损坏硬件类型及位置下图为存储正面视图,红色标记为故障部件所在位置3a HYPERLINK H:EnvErrMap_front.html l 4,0,3,13,0,0 o Disk Array Enclosure 13Bay 3a 13 HYPERLINK H:EnvErrMap_front.html l 4,0,3,14,0,0 o Disk Array Enclosu
5、re 14Bay 3a 14 HYPERLINK H:EnvErrMap_front.html l 16,0,3,4,0,2 o Standby Power Supply 4bBay 3a SPS 4b HYPERLINK H:EnvErrMap_front.html l 16,0,3,4,0,1 o Standby Power Supply 4aBay 3a SPS 4a HYPERLINK H:EnvErrMap_front.html l 4,0,3,15,0,0 o Disk Array Enclosure 15Bay 3a 15 HYPERLINK H:EnvErrMap_front.
6、html l 4,0,3,16,0,0 o Disk Array Enclosure 16Bay 3a 16 HYPERLINK H:EnvErrMap_front.html l 4,0,3,9,0,0 o Disk Array Enclosure 9Bay 3a 9 HYPERLINK H:EnvErrMap_front.html l 4,0,3,10,0,0 o Disk Array Enclosure 10Bay 3a 10 HYPERLINK H:EnvErrMap_front.html l 16,0,3,3,0,2 o Standby Power Supply 3bBay 3a SP
7、S 3b HYPERLINK H:EnvErrMap_front.html l 16,0,3,3,0,1 o Standby Power Supply 3aBay 3a SPS 3a HYPERLINK H:EnvErrMap_front.html l 4,0,3,11,0,0 o Disk Array Enclosure 11Bay 3a 11 HYPERLINK H:EnvErrMap_front.html l 4,0,3,12,0,0 o Disk Array Enclosure 12Bay 3a 12 HYPERLINK H:EnvErrMap_front.html l 4,0,3,5
8、,0,0 o Disk Array Enclosure 5Bay 3a 5 HYPERLINK H:EnvErrMap_front.html l 4,0,3,6,0,0 o Disk Array Enclosure 6Bay 3a 6 HYPERLINK H:EnvErrMap_front.html l 16,0,3,2,0,2 o Standby Power Supply 2bBay 3a SPS 2b HYPERLINK H:EnvErrMap_front.html l 16,0,3,2,0,1 o Standby Power Supply 2aBay 3a SPS 2a HYPERLIN
9、K H:EnvErrMap_front.html l 4,0,3,7,0,0 o Disk Array Enclosure 7Bay 3a 7 HYPERLINK H:EnvErrMap_front.html l 4,0,3,8,0,0 o Disk Array Enclosure 8Bay 3a 8 HYPERLINK H:EnvErrMap_front.html l 4,0,3,1,0,0 o Disk Array Enclosure 1Bay 3a 1 HYPERLINK H:EnvErrMap_front.html l 4,0,3,2,0,0 o Disk Array Enclosur
10、e 2Bay 3a 2 HYPERLINK H:EnvErrMap_front.html l 16,0,3,1,0,2 o Standby Power Supply 1bBay 3a SPS 1b HYPERLINK H:EnvErrMap_front.html l 16,0,3,1,0,1 o Standby Power Supply 1aBay 3a SPS 1a HYPERLINK H:EnvErrMap_front.html l 4,0,3,3,0,0 o Disk Array Enclosure 3Bay 3a 3 HYPERLINK H:EnvErrMap_front.html l
11、 4,0,3,4,0,0 o Disk Array Enclosure 4Bay 3a 42a HYPERLINK H:EnvErrMap_front.html l 4,0,2,13,0,0 o Disk Array Enclosure 13Bay 2a 13 HYPERLINK H:EnvErrMap_front.html l 4,0,2,14,0,0 o Disk Array Enclosure 14Bay 2a 14 HYPERLINK H:EnvErrMap_front.html l 16,0,2,4,0,2 o Standby Power Supply 4bBay 2a SPS 4b
12、 HYPERLINK H:EnvErrMap_front.html l 16,0,2,4,0,1 o Standby Power Supply 4aBay 2a SPS 4a HYPERLINK H:EnvErrMap_front.html l 4,0,2,15,0,0 o Disk Array Enclosure 15Bay 2a 15 HYPERLINK H:EnvErrMap_front.html l 4,0,2,16,0,0 o Disk Array Enclosure 16Bay 2a 16 HYPERLINK H:EnvErrMap_front.html l 4,0,2,9,0,0
13、 o Disk Array Enclosure 9Bay 2a 9 HYPERLINK H:EnvErrMap_front.html l 4,0,2,10,0,0 o Disk Array Enclosure 10Bay 2a 10 HYPERLINK H:EnvErrMap_front.html l 16,0,2,3,0,2 o Standby Power Supply 3bBay 2a SPS 3b HYPERLINK H:EnvErrMap_front.html l 16,0,2,3,0,1 o Standby Power Supply 3aBay 2a SPS 3a HYPERLINK
14、 H:EnvErrMap_front.html l 4,0,2,11,0,0 o Disk Array Enclosure 11Bay 2a 11 HYPERLINK H:EnvErrMap_front.html l 4,0,2,12,0,0 o Disk Array Enclosure 12Bay 2a 12 HYPERLINK H:EnvErrMap_front.html l 4,0,2,5,0,0 o Disk Array Enclosure 5Bay 2a 5 HYPERLINK H:EnvErrMap_front.html l 4,0,2,6,0,0 o Disk Array Enc
15、losure 6Bay 2a 6 HYPERLINK H:EnvErrMap_front.html l 16,0,2,2,0,2 o Standby Power Supply 2bBay 2a SPS 2b HYPERLINK H:EnvErrMap_front.html l 16,0,2,2,0,1 o Standby Power Supply 2aBay 2a SPS 2a HYPERLINK H:EnvErrMap_front.html l 4,0,2,7,0,0 o Disk Array Enclosure 7Bay 2a 7 HYPERLINK H:EnvErrMap_front.h
16、tml l 4,0,2,8,0,0 o Disk Array Enclosure 8Bay 2a 8 HYPERLINK H:EnvErrMap_front.html l 4,0,2,1,0,0 o Disk Array Enclosure 1Bay 2a 1 HYPERLINK H:EnvErrMap_front.html l 4,0,2,2,0,0 o Disk Array Enclosure 2Bay 2a 2 HYPERLINK H:EnvErrMap_front.html l 16,0,2,1,0,2 o Standby Power Supply 1bBay 2a SPS 1b HY
17、PERLINK H:EnvErrMap_front.html l 16,0,2,1,0,1 o Standby Power Supply 1aBay 2a SPS 1a HYPERLINK H:EnvErrMap_front.html l 4,0,2,3,0,0 o Disk Array Enclosure 3Bay 2a 3 HYPERLINK H:EnvErrMap_front.html l 4,0,2,4,0,0 o Disk Array Enclosure 4Bay 2a 41a HYPERLINK H:EnvErrMap_front.html l 4,0,1,13,0,0 o Dis
18、k Array Enclosure 13Bay 1a 13 HYPERLINK H:EnvErrMap_front.html l 4,0,1,14,0,0 o Disk Array Enclosure 14Bay 1a 14 HYPERLINK H:EnvErrMap_front.html l 16,0,1,4,0,2 o Standby Power Supply 4bBay 1a SPS 4b HYPERLINK H:EnvErrMap_front.html l 16,0,1,4,0,1 o Standby Power Supply 4aBay 1a SPS 4a HYPERLINK H:E
19、nvErrMap_front.html l 4,0,1,15,0,0 o Disk Array Enclosure 15Bay 1a 15 HYPERLINK H:EnvErrMap_front.html l 4,0,1,16,0,0 o Disk Array Enclosure 16Bay 1a 16 HYPERLINK H:EnvErrMap_front.html l 4,0,1,9,0,0 o Disk Array Enclosure 9Bay 1a 9 HYPERLINK H:EnvErrMap_front.html l 4,0,1,10,0,0 o Disk Array Enclos
20、ure 10Bay 1a 10 HYPERLINK H:EnvErrMap_front.html l 16,0,1,3,0,2 o Standby Power Supply 3bBay 1a SPS 3b HYPERLINK H:EnvErrMap_front.html l 16,0,1,3,0,1 o Standby Power Supply 3aBay 1a SPS 3a HYPERLINK H:EnvErrMap_front.html l 4,0,1,11,0,0 o Disk Array Enclosure 11Bay 1a 11 HYPERLINK H:EnvErrMap_front
21、.html l 4,0,1,12,0,0 o Disk Array Enclosure 12Bay 1a 12 HYPERLINK H:EnvErrMap_front.html l 4,0,1,5,0,0 o Disk Array Enclosure 5Bay 1a 5 HYPERLINK H:EnvErrMap_front.html l 4,0,1,6,0,0 o Disk Array Enclosure 6Bay 1a 6 HYPERLINK H:EnvErrMap_front.html l 16,0,1,2,0,2 o Standby Power Supply 2bBay 1a SPS
22、2b HYPERLINK H:EnvErrMap_front.html l 16,0,1,2,0,1 o Standby Power Supply 2aBay 1a SPS 2a HYPERLINK H:EnvErrMap_front.html l 4,0,1,7,0,0 o Disk Array Enclosure 7Bay 1a 7 HYPERLINK H:EnvErrMap_front.html l 4,0,1,8,0,0 o Disk Array Enclosure 8Bay 1a 8 HYPERLINK H:EnvErrMap_front.html l 4,0,1,1,0,0 o D
23、isk Array Enclosure 1Bay 1a 1 HYPERLINK H:EnvErrMap_front.html l 4,0,1,2,0,0 o Disk Array Enclosure 2Bay 1a 2 HYPERLINK H:EnvErrMap_front.html l 16,0,1,1,0,2 o Standby Power Supply 1bBay 1a SPS 1b HYPERLINK H:EnvErrMap_front.html l 16,0,1,1,0,1 o Standby Power Supply 1aBay 1a SPS 1a HYPERLINK H:EnvE
24、rrMap_front.html l 4,0,1,3,0,0 o Disk Array Enclosure 3Bay 1a 3 HYPERLINK H:EnvErrMap_front.html l 4,0,1,4,0,0 o Disk Array Enclosure 4Bay 1a 4System HYPERLINK H:EnvErrMap_front.html l 10,2,0,1,0,0 o Cooling Fan 1Bay 0S Fan 1 HYPERLINK H:EnvErrMap_front.html l 10,2,0,2,0,0 o Cooling Fan 2Bay 0S Fan
25、2 HYPERLINK H:EnvErrMap_front.html l 10,2,0,3,0,0 o Cooling Fan 3Bay 0S Fan 3 HYPERLINK H:EnvErrMap_front.html l 11,2,0,0,0,0 o card 1Bay 0S 01 HYPERLINK H:EnvErrMap_front.html l 11,2,0,1,0,0 o card 2Bay 0S 02 HYPERLINK H:EnvErrMap_front.html l 11,2,0,2,0,0 o card 3Bay 0S 03 HYPERLINK H:EnvErrMap_fr
26、ont.html l 11,2,0,3,0,0 o card 4Bay 0S 04 HYPERLINK H:EnvErrMap_front.html l 11,2,0,4,0,0 o card 5Bay 0S 05 HYPERLINK H:EnvErrMap_front.html l 11,2,0,5,0,0 o card 6Bay 0S 06 HYPERLINK H:EnvErrMap_front.html l 11,2,0,6,0,0 o card 7Bay 0S 07 HYPERLINK H:EnvErrMap_front.html l 11,2,0,7,0,0 o card 8Bay
27、0S 08 HYPERLINK H:EnvErrMap_front.html l 11,2,0,16,0,0 o card 17Bay 0S M0 HYPERLINK H:EnvErrMap_front.html l 11,2,0,17,0,0 o card 18Bay 0S M1 HYPERLINK H:EnvErrMap_front.html l 11,2,0,18,0,0 o card 19Bay 0S M2 HYPERLINK H:EnvErrMap_front.html l 11,2,0,19,0,0 o card 20Bay 0S M3 HYPERLINK H:EnvErrMap_
28、front.html l 11,2,0,20,0,0 o card 21Bay 0S M4 HYPERLINK H:EnvErrMap_front.html l 11,2,0,21,0,0 o card 22Bay 0S M5 HYPERLINK H:EnvErrMap_front.html l 11,2,0,22,0,0 o card 23Bay 0S M6 HYPERLINK H:EnvErrMap_front.html l 11,2,0,23,0,0 o card 24Bay 0S M7 HYPERLINK H:EnvErrMap_front.html l 11,2,0,8,0,0 o
29、card 9Bay 0S 09 HYPERLINK H:EnvErrMap_front.html l 11,2,0,9,0,0 o card 10Bay 0S 10 HYPERLINK H:EnvErrMap_front.html l 11,2,0,10,0,0 o card 11Bay 0S 11 HYPERLINK H:EnvErrMap_front.html l 11,2,0,11,0,0 o card 12Bay 0S 12 HYPERLINK H:EnvErrMap_front.html l 11,2,0,12,0,0 o card 13Bay 0S 13 HYPERLINK H:E
30、nvErrMap_front.html l 11,2,0,13,0,0 o card 14Bay 0S 14 HYPERLINK H:EnvErrMap_front.html l 11,2,0,14,0,0 o card 15Bay 0S 15 HYPERLINK H:EnvErrMap_front.html l 11,2,0,15,0,0 o card 16Bay 0S 16Plate HYPERLINK H:EnvErrMap_front.html l 15,2,0,1,0,0 o Card Cage Power Supply 1Bay 0S PS1 HYPERLINK H:EnvErrM
31、ap_front.html l 15,2,0,2,0,0 o Card Cage Power Supply 2Bay 0S PS2 HYPERLINK H:EnvErrMap_front.html l 15,2,0,3,0,0 o Card Cage Power Supply 3Bay 0S PS3 HYPERLINK H:EnvErrMap_front.html l 15,2,0,4,0,0 o Card Cage Power Supply 4Bay 0S PS4 HYPERLINK H:EnvErrMap_front.html l 15,2,0,5,0,0 o Card Cage Powe
32、r Supply 5Bay 0S PS5 HYPERLINK H:EnvErrMap_front.html l 15,2,0,6,0,0 o Card Cage Power Supply 6Bay 0S PS6 HYPERLINK H:EnvErrMap_front.html l 15,2,0,7,0,0 o Card Cage Power Supply 7Bay 0S PS7 HYPERLINK H:EnvErrMap_front.html l 15,2,0,8,0,0 o Card Cage Power Supply 8Bay 0S PS8 HYPERLINK H:EnvErrMap_fr
33、ont.html l 18,2,0,0,0,0 o Keyboard video Module Bay 0S KVMPlate HYPERLINK H:EnvErrMap_front.html l 19,2,0,0,0,0 o Uninterruptible Power Supply Bay 0S UPS HYPERLINK H:EnvErrMap_front.html l 20,2,0,0,0,0 o Service Processor Bay 0S SERVER HYPERLINK H:EnvErrMap_front.html l 16,2,0,4,0,1 o Standby Power
34、Supply 4aBay 0S SPS 4a HYPERLINK H:EnvErrMap_front.html l 16,2,0,4,0,2 o Standby Power Supply 4bBay 0S SPS 4b HYPERLINK H:EnvErrMap_front.html l 16,2,0,3,0,1 o Standby Power Supply 3aBay 0S SPS 3a HYPERLINK H:EnvErrMap_front.html l 16,2,0,3,0,2 o Standby Power Supply 3bBay 0S SPS 3b HYPERLINK H:EnvE
35、rrMap_front.html l 16,2,0,2,0,1 o Standby Power Supply 2aBay 0S SPS 2a HYPERLINK H:EnvErrMap_front.html l 16,2,0,2,0,2 o Standby Power Supply 2bBay 0S SPS 2b HYPERLINK H:EnvErrMap_front.html l 16,2,0,1,0,1 o Standby Power Supply 1aBay 0S SPS 1a HYPERLINK H:EnvErrMap_front.html l 16,2,0,1,0,2 o Standby Power Supply 1bBay 0S SPS 1bPlate二故
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