人力资源管理专业英语课件

LOGO Chapter1 An Overview of Human Resource Management 第一章 人力资源管理概 论 班级：人力 1103班 组长： Contents Key Words 【 重点词汇 】 1.1 Defining Human Resource Management 人力资源管理的定义 1.2 Responsibilities of Human Resource Departments 人力资源管理部门的主要职责 1.3 Skills of HRM Professionals 人力资源管理者的主要技能 1.4 What Are the Environmental Developments and How to Keep Up with the Changes? 环境的变革和人力资源管理者的应对 Key Words human resource management 人力资源管理 human resource manager 人力资源经理 human resource planning 人力资源规划 recruitment 招聘 selection 选拔 human resource development 人力资源开发 compensation and benefits 薪酬与福利 Key Words safety and health 安全与健康 employee and labor relations 员工关系 human relations skills 人际关系技能 decision-making skills 决策技能 leadership skills 领导技能 technical skills 技术技能 1.1 Defining Human Resource Management 人力资源管理的定义 Key Words vAlternative :lt:ntv v adj. 非正统的，不寻常的； 两者择一的 v n. 二中择一； 可供选择的事物； 取舍； 非传统（或他择 性）生活方式的追随者（或鼓吹者） vQualification kwlfken v n. 资格，授权； 条件，限制； 合格证书；任职资格、职 位要求 vQuestionnaire kwestne(r) v n. 调查表； 调查问卷 Key Words vAppropriately prprtl v adv. 适当地，合适地，相称地 vStructure strkt(r) v n. 结构； 构造； 建筑物； 体系 v vt. 构成，排列； 安排 vEpisode epsd v n. 插曲，片断； 插话； 一集 1.1 Defining Human Resource Management Human resource management (HRM) is the utilization of the firms human resources to achieve organizational goals. （人力资源管理是通过利用公司的人力资源 ，来实现组织目标的活动） To understand the content of human resource, we should first review the key objectives of HRM to be achieved. 人力资源管理的定义 v1.员工目标 v2.绩效目标 v3.管理变革的目标 v4.管理的目标 v5.提供人力资源管理的目标 1.1 Defining Human Resource Management Five objectives form the content of all HR activity: uStaffing Objective 员工目标 Human resource managers are first concerned with ensuring that the business is appropriately staffed and thus able to draw on the human resources it needs. The right people, with the right skills provide their services when needed. uPerformance Objective 绩效目标 Once the required workforce is in place, human resource managers seek to ensure that people are well motivated and committed so as to maximize their performance in their different roles. The achievement of performance objectives also requires HR specialists to assist in disciplining employees effectively and equitably where individual conduct and/or performance standards are unsatisfactory. 绩效目标的实现也需要 HR专 业人士来帮助公司在基层工作的员工 1.1 Defining Human Resource Management 1.1 Defining Human Resource Management uChange-management Objective 管理变革的目标 The third objectives in nearly every business relates to the role played by the HR function in effectively managing change. Change comes in different forms. Sometimes it is merely structural, at other times cultural change is sought in order to alter attitudes, philosophies哲学 or long-present organizational norms组织制度 . 1.1 Defining Human Resource Management uAdministration Objective 管理的目标 The fourth objective is less directly related to achieving competitive advantage, but is focused on underpinning the achievement of the other forms of objective.（主要集中在一些基础目标的实现上面） In part it is simply carried out in order to facilitate an organizations smooth running. There is also a legal aspect to much administrative activities, meaning that it is done because the business is required by law to comply. 1.1 Defining Human Resource Management uDelivering HRM Objective 提供人力资源管理的目标 The larger the organization, the more scope there is to employ people to specialize in particular areas of HRM. Another common area of specialization is in the field of training and development.另一个同样变得专业化的领域是培训和发展 In addition to the people who have specialist roles there are many other people who are employed as human resources or personnel generalists. 除了有专业知识的人 之外，许多人被受雇为人资或个人通才 1.2 Responsibilities of Human Resource Departments 人力资源管理部门的主要职责 Key Words v Performance pf:mns v n.绩效；履行； 性能； 表现； 演出 v Coordinate k:dnet v vt. 使协调，使调和； 整合； 使（身体各部份）动作协调； （衣服 、布料等）搭配 v vi. 协调； 协同； 成为同等； 被归入同一类别 v adj. 同等的； 语法学 并列的； 同等级的； 带有同等性质的 v n. 坐标； （颜色协调的）配套服装； 复数 （颜色、织料、式 样等配合协调的）女套服； 同等重要的人（或物） v Accommodation kmden v n. 住处； 适应； 便利； 和解 Key Words v Supervisor su:pvaz(r) v n. 监督者，管理者； 镇长 v Implement mplmnt v vt. 实施，执行； 使生效，实现； 落实（政策）； 把 填满 v n. 工具，器械； 家具； 手段； 法 履行（契约等） v Assembly sembl v n. 装配； 集会； 军 集合号，集合鼓，集合； 机 装配，装配车间， 供装配的零件 v Multiple mltpl v adj. 多重的； 多个的； 复杂的； 多功能的 v n. 倍数； 电工学 并联； 连锁商店； 下有多个分社的旅行社 v Precisely prsasli v adv. 精确地； 恰好地； 严谨地，严格地； 一丝不苟地 1.2 Responsibilities of Human Resource Departments In all but the smallest organizations, a human resource department is responsible for the functions of human resource management. Lets take an overview of the HR functions and some of the options available for carrying them out. Human resource management involves both the selection of which options to use and the activities of using those options. Later chapters of the book will explore each function in greater detail. 人力资源管理部门的主要职责 v1.工作分析和工作设计 v2.招聘雇佣员工 v3.培训发展员工 v4.绩效管理 v5.规划管理薪酬福利 v6.保持良好的员工关系 v7.建立和管理人事政策 v8.确保员工的安全与健康 v9.支持组织战略 Open the book page5 1.2 Responsibilities of Human Resource Departments uAnalyzing and Designing Jobs 工作分析和工作设计 To produce their given product or service (or set of products or services) companies require that a number of tasks be performed. The tasks are grouped together in various combinations to form jobs. Job analysis is the process of getting detailed information about jobs. （工作分析是一种获得工作详细信息的过程。） Job design is the process of defining the way work will be performed and the tasks that a given job requires. （工作设计是工作执行时起决定性作用的方法以及工作需求任务。） 1.2 Responsibilities of Human Resource Departments uRecruiting and Hiring Employees 招聘雇佣员工 Based on job analysis and design, an organization can determine the kinds of employees it needs. With this knowledge, it carries out the function of recruiting and hiring employees. Recruitment is the process through which the organization seeks applicants for potential employment. （招聘就是组织寻找优秀员工的过程） 1.2 Responsibilities of Human Resource Departments Selection refers to the process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals.（公司 会选择一些有必要的知识、技术、能力以及在某些方 面有突出才华的应聘者，这能够帮助组织有效的完成 其目标。） Open the book page 7 1.2 Responsibilities of Human Resource Departments uTraining and Developing Employees 培训发展员工 Although organizations base hiring decisions on candidates existing qualifications （尽管组 织的招聘决定是基于应聘者的任职资格） , most organizations provide ways for their employees to broaden or deepen their Mall knowledge, skills, and abilities. To do this, organizations provide for employee training and development. Training is a planned effort to enable employees to learn job related knowledge, skills, and behavior. For example, many organizations offer safety training to teach employees safe work habits. Developing involves acquiring knowledge, skills, and behavior that improve employees ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs. 1.2 Responsibilities of Human Resource Departments uManaging Performance 绩效管理 Managing human resources includes keeping track of how well employees are performing relative to objectives such as job descriptions and goals for a particular position. The process of ensuring that employees activities and outputs match the organizations goals is called performance management.（确保员工活 动所完成的产量与组织目标相匹配的过程就是绩效管理 1.2 Responsibilities of Human Resource Departments uPlanning and Administering Pay and Benefits 规划管理薪酬福利 The pay and benefits that employees earn play an important role in motivating them. Planning pay and benefits involves many decisions, often complex and based on knowledge of a multitude of legal requirements（要建立在比 较复杂且有群众基础的法律知识之上） Administering pay and benefits is another big responsibility. Organizations need systems for keeping track of each employees earnings and benefits. （组织需要建立起一个系统的维护员工薪酬福利的轨道） 1.2 Responsibilities of Human Resource Departments uMaintaining Positive Employee Relations 保持良好的员工关系 Organizations often depend on human resource professionals to help them maintain positive relations with employees. This function includes preparing and distributing employee handbooks that detail company policies.（准备和发放细化公司政策的员工手册） The human resource department can also expect to handle certain kinds of communications from individual employees.（收到员工心声的其他交流方式） 1.2 Responsibilities of Human Resource Departments uEstablishing and Administering Personnel Policies 建立和管理人事政策 All the human resource activities described so far require fair and consistent decisions, and most require substantial record keeping. Organizations depend on their HR department to help establish policies related to hiring（雇佣） , discipline （纪律） , promotions（升职） , and benefits（福利） . 1.2 Responsibilities of Human Resource Departments vAll aspects of human resource management require careful and discreet record keeping, from processing job applications, to performance appraisals, benefits enrollment, and government-mandated reports. v（人力资源管理的所有方面都需要有认真 和谨慎的态度，如：从整理求职表到绩效 评估，从福利信息登记以及政府授权批准 的报道等方面） uEnsuring Employees Safety and Health 确保员工的安全与健康 Safety involves protecting employees from injuries caused by work-related accidents. Health refers to the employees freedom from illness and their general physical and mental well-being.（健康涉及职工远离疾病以及他们的身心能够健康发展） These aspects of the job are important because employees who work in a safe environment and enjoy good health are more likely to be productive and yield long-term benefits to the organization. 1.2 Responsibilities of Human Resource Departments uSupporting the Organizations Strategy 支持组织战略 An important element of this responsibility is human resource planning,identifying the numbers and types of employees the organization will require in order to meet its objectives.（ 人力资源在支持组织战略的过程中一个很重要的工作 是为满足组织的工作需要而进行人力资源计划，对员 工的数量以及类型的预测。） 1.2 Responsibilities of Human Resource Departments v Skilled human resource professionals can apply knowledge of human behavior, along with performance management tools, to help the organization manage change constructively.（建设性的、有助益的） v专业的人力资源工作者可以应用人类行为 学的有关知识，用绩效管理工具来促进组 织有建设性的发展和改变。 The functional areas of HRM mentioned above are not separate and distinct; they are highly interrelated. Managers must recognize decisions in one area will affect other areas. （上面提到的人力资源管理所涉及的领域不是分开的和不同 的，他们之间是高度联系的。） The interrelationships among the nine HRM functional areas will become more obvious as we address each topic in greater detail. （当我们对每个部分更加细致的了解时， 9个 HRM职责会更加 明显） 1.2 Responsibilities of Human Resource Departments 1.3 Skills of HRM Professionals 人力资源管理者的主要技能 Key Words v Significance sgnfkns v n. 意义，意思，重要性 adj.意义重大的 v Appraisal prezl v n.考评，评价，估量； 鉴定，估价（尤指估价财产，以便征税） v Ethical ekl v adj. 伦理学的；合乎道德的，道德的，伦理的； 凭处方出售的 v Oversee vsi: v vt. 监督，监视； 俯瞰； 错过，宽恕，省略 v State of the art 先进的 v Comply with the law 遵守法律 v With such varied responsibilities discussed above, the human resource department needs to bring together a large pool of skills. These skills fall into the four basic categories shown in Figure 1.1:human relations skills, decision-making skills, leadership skills, and technical skills. 1.3 Skills of HRM Professionals 人力资源管理者的主要技能 v1.人际关系技能 v2.决策技能 v3.领导技能 v4.专业技术技能 FIGURE 1.1 Four Basic Skills of HRM Professionals 1.3 Skills of HRM Professionals uHuman relations skills 人际关系技能 The ability to understand and work well with other people is important to virtually any career, but human relations skills have taken on new significance for human resource management today. 1.3 Skills of HRM Professionals uDecision-making skills 决策技能 Human resource managers must make a wide variety of decisions that affect whether employees are qualified and whether the organization is operating efficiently and complying with the law. 1.3 Skills of HRM Professionals uLeadership Skills 领导技能 Through their knowledge, communication skills, and other abilities, HR managers need to play a leadership role with regard to the organizations human resources. In todays environment, leadership often requires helping the organization manage chang