HRTemplates人力资源模板082_-_Cross_Training_Evaluation_Form.doc

Cross-training Performance Evaluation FormThe Cross-training Performance Evaluation and Development Plan process shall facilitate meaningful job performance discussions between the Cross-training receiving team member and the respective HOD of the Cross-training giving department. The discussion needs to be given importance and appropriate timeframe.CROSS TRAINING GIVING DEPARTMENT: Name of team member receiving Cross-trainingStart Date of CT:Current position in present departmentPosition in Cross-training departmentTimeframe of the Cross-trainingFrom (dd/mm/yy) Until (dd/mm/yy) Requirements:Number of weeks: #Working days per week: #Daily Cross-training hours: # Total: # hours Date of Performance Evaluation (dd/mm/yy)HOD conducting EvaluationPerformance Ratings CategoriesExcellent Excellent performance, often exceeds expectations in many areas of the job; good standards and results achieved with minimal supervisionGood Good performance, meets expectations and sometimes exceeds in one or two areas; good standards and results achieved with some supervision.Satisfactory Satisfactory performance, meets expectations and is effective In most areas of the job; close supervision requiredUnacceptable Poor performance, does not meet expectations; basicrequirements of the job are not met.PERFORMANCE CRITERIAApproach to jobHow you demonstrate the behaviours that indicate a positive approach to your jobCriteriaCommentsRatingGeneral attitudeConductAppearanceAttendance/PunctualityEnthusiasmCourtesy and friendlinessReliabilityFlexibilityTakes own InitiativeQuality of workTakes personal responsibilityDeals with pressureResponsive to trainingProduct KnowledgeJob Knowledge Providing Guest CareHow you demonstrate the behaviours that provide excellent guest careCriteriaCommentsRatingGuest RelationsDelivering Excellent ServiceHandling guests face to faceHandling guests-telephoneSelling SkillsTeamwork/CommunicationHow you demonstrate the behaviours to work in a team effectivelyCriteriaCommentsRatingWorking with colleaguesShare ideasEnglish Language SkillsLocal Language SkillsSupervisory LevelAdditional Supervisory SkillsCriteriaCommentsRatingCommercial awarenessTeam LeadershipCoaching and trainingPlanning and organizingDEVELOPMENT AND CAREER PLANNING1StrengthsAreas for Improvement2What positions would the team member be capable of moving to? (if an opportunity exists) When?3What training and development would benefit the team member?Development NeedMethodDateCOMMENTS BY TEAM MEMBER ON ASSESSMENTTeam member SignatureDateCOMMENTS BY HOD ON ASSESSMENTHOD SignatureDate4 of 4P