黄金珠宝安全防盗及操作规.ppt

金鹰国际购物集团 Golden Eagle Retail Group 黄金珠宝安全防盗及操 作规范 吴涛 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 培训目的 掌握正确的操作规范，有效的杜绝人为 的安全事件的发生。 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 黄金珠宝操作规范 1.顾客展示货品时，严禁将包装盒与商品 同时给顾客。 2.在顾客试戴商品时需一件一件地进行， 不可以将两件以上的商品同时拿给顾客 ，以防串货。 3.在销售大金额的商品的时候，保证两人 去接待，互相照应，防止被盗。 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 4.在营业过程中要求柜门随关随锁，钥匙 不得插在锁上，并做到勤于检查发现损 坏及时报修，加强安全防范意识。 5.在上货或调整出样的过程中严禁将整盘 货品放在柜台上，须单件拿取摆放。 6.柜组人员切实做好定员定岗，相邻柜台 之间互相帮助，彼此协调避免以外情况 发生，提高警惕性。 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 7.万元以上的货品晚间必须放入保险箱内 8.专柜到货品，须有厂家员工和营业管理 人员陪同在小库内清点。 9.柜台保险箱的密码，钥匙必须分两人操 作，严禁一个人操作。 10.珠宝柜振动报警器电池，定期检查更 换，并做好记录。 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 预防盗窃的方法 物的预防：防盗设施 人的预防：人员意识与行动 作业预防：防盗流程及相关要求 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 物的预防：防盗设施 n监控系统 n报警系统 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 监控系统： 卖场常备监控探头 主、副监控室 重点区域监控设施 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 报警系统： 电话报警 就近收银台拨打内线，3777，3778 重点报警设施 红色按钮，后台报警 夜间报警 重点区域设防 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 人的预防 营业员的意识与提醒 营业管理日常关注 现场管理员巡查 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 营业员意识与提醒 站位地点，符合要求 柜台看管，永不空人 顾客穿戴，记住件数 营业期间，遵守劳纪 提示顾客，包不离身 顾客较多，有条不紊 碰到嫌疑，及时报告 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 营业管理人员巡查 时刻警惕，时刻预防 柜台人多时，主动帮助 营业员劳纪，时刻提醒 顾客大意时，及时提示 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 现场管理人员巡查 保证正常巡场频次 时刻关注员工状态 遇到顾客多柜台，多予关注 顾客人包分离，及时提醒 加强沟通和培训 Evaluation only.Evaluation only. Create