商务英语课程课件Unit 4 Business Travel.ppt

Learning Objectives Making preparations for business travel Making enquiries Dealing with different situations while traveling Making an itinerary Speaking Task Warm-up Practice Listening Task Follow-up Practice Writing Task Reading Task We need to discuss some questions about what we are going to learn in this unit. Sure, thatll help us understand better about what we are asked to do. Before a business travel, necessary precautions should be taken to minimize potential problems. Usually a travel agency is needed for booking /reserving flights and accommodations according to the itinerary. The traveler is supposed not only to deal with all kinds of unexpected situations during the travel, but also to meet business associates, to organize some conferences, and to do business in other cultures, so as to make the visit successful. 1. Business Travel 2. Discuss the following questions. 1） Discuss in pairs or groups why business visits are necessary. 2）Before making a business travel, what preparations should be made? 3）When doing business in another culture, what aspects should be taken into consideration? 3. Do you happen to know any regulations for taking a plane? Tick the statements you think are true. ( ) 1) Passengers can only hand-carry a small bag aboard the plane. ( ) 2) Children under 5 neednt buy a ticket. ( ) 3) People who havent got an ID card cannot board the plane. ( ) 4) Passengers mustnt carry dangerous articles such as compressed gases, weapons, explosives, corrosives, or inflammables onto the plane. ( ) 5) Passengers can smoke during the flight. ( ) 6) Passengers mustnt use mobile telephones on flights because they will interfere with the planes electronic equipment. ( ) 7) Passengers must check in 30 minutes before departure on international flights. ( ) 8) Passengers must fasten their seat belts during take-off or landing. ( ) 9) The airline neednt accept responsibility for delays due to bad weather. ( ) 10) Passengers can transfer their tickets to others without going to the booking office. 1. T 2 F. 3. T 4. T 5. F 6. T 7. F 8. T 9. T 10. F IMPORTANT DOCUMENTS: Carry proof of your citizenship (passport, drivers license or birth certificate). It is important that one of these documents contains your recent photograph. You may be asked to produce a photo identification, particularly if you are using electronic ticket. A letter/contract of invitation to do business in United States/Canada is also a document that you must carry with you at all times. Make sure you have the appropriate medical and travel insurance that extends into the United States/Canada or other country that you will be traveling to. This coverage should begin on the day you leave and include the date that you will return. Carry these important papers (passport/birth certificate, drivers license, airline tickets, insurance/ medical cards, letter/contract of invitation and currency). * leave original copies of travel insurance at home with a relative/friend. WHAT TO PREPARE BEFORE A BUSINESS TRIP WHAT TO PREPARE BEFORE A BUSINESS TRIP BAGGAGE: All baggage, including carry-on baggage, should be tagged properly with your full name, address and phone number. You may choose to lock each piece of luggage. Remember to put your keys in a safe place (other than in your suitcase - extra key can be given to your traveling partner or kept separate from the other key ). Just in case your luggage is misplaced or lost, I advise you to include basic toiletries (make-up, tooth paste videoconferences are more convenient and easy, but they lack the human touch, thus being cold, impersonal and ineffective in contrast. 4) Why will the business travel market not diminish but grow on the contrary? vBecause the MICE (meetings, incentives, conventions and exhibitions) market are also growing globally and companies look at travel as a powerful incentive tool for employees. 5) When can business travel be avoided and how? v(Open) In this part you are going to learn how to write an itinerary. Itinerary When a delegation or a person pays a visit, an itinerary/ program is usually to be made, including the time to set out and return, the route of visit, the dwelling place, the main contents of visit, etc. Such an itinerary generally includes: title, time, place and content of activity. Title The title usually includes the name of the visitor or the name of the delegation, the duration of visit and the place of visit, e.g. ITINERARY FOR CBS TRADING MISSION May 12-20 Hangzhou Shanghai Beijing Time This part includes the date and specific time of the activity, e.g. (1) July 13, Tuesday (2) MONDAY FEB 2 (Chinese Spring Festival) (3) 4:30 p.m. (local time) Arrive Gatwick Airport (4) Leave for airport 10:00 a.m. The place need not be too specific. It usually includes the name of the city and the hotel, e.g. May 2025 Shangri-La Hotel Hangzhou Place Contents of activities The contents of activities are filled in as arranged. In general, phrases rather than complete sentences are used. 1) Use verbs or gerund phrases to express an action. e.g. Visit ABC Company Staying overnight in Shanghai 2) Use noun phrases to express the nature of activity. e.g. Dinner hosted by Mr Wang, Managing Director, at Beijing Roast Duck Restaurant 3) Use past participle phrases to express the passive. e.g. Met at the airport by Mr Wu, President of CBB Shown around the Factory by Mr Smith, Production Manager You work in an international trade company. Your company has invited an American company to visit China and discuss about business cooperation. The American delegation will stay in your city for four days, starting from May 5 to May 8. You make an itinerary for the delegation and then discuss your plan with your partner. Writing Practice Practice makes perfect We will practice what we have learnt in this unit. Yes, lets do it! 1. Questions and Answers What would you say? 1. A: What can I do for you, sir? B: _ 2. A: Certainly. When are you going to leave? B: _ 3. A: _ B: Ill be visiting six, or more cities in the region. 4. A: _ B: Just a minute, please. Ill see if there are tickets available. 5. A: How long will you be traveling for? B: _ 6. A: Have you got any check-in luggage? B: _ 7. A: B: Im sorry, all the window seats have gone. What about an aisle seat? 8. A: _ B: Try the money exchange. Its just behind you. 9. A: _ B: Certainly. Could you show me your reservation slip? 10. A: _ B: Of course, madam. We will get Pacific Room ready tomorrow. 2. Dealing with visitors. Very probably you will have to deal with foreign visitors to your company occasionally, if not on a regular basis. Write eight questions which would typically be asked at a first meeting and eight questions which would be inappropriate for use with near strangers, and then discuss with your partner . vAppropriate questions v 1. _ 2. _ 3. _ 4. _ 5. _ 6. _ 7. _ 8. _ vInappropriate questions v1. _ 2. _ 3. _ 4. _ 5. _ 6. _ 7. _ 8. _ 3. Presentation Practice Make a short presentation on one of the following topics. Before making the presentation, you should take two minutes to write an outline of your presentation. vDescribe a business trip you have been on. vHow would you compare going on a business trip to taking a vacation? vHow to make arrangements for international business trip? vRelevant topics of your own choice 4. Translation Practice 1) 我想订一张8月8日从杭州飞往悉尼的单程商务舱机票。 Id like to reserve a single business class ticket from Hangzhou to Sydney for August 8. 2) 看来全价商务机票是最恰当的选择，因为它有较大的弹性。 The normal full-fare business class ticket sounds the most appropriate option. It offers more flexibility. 3) 请问这是海关吗？我去澳大利亚旅行，该办哪些手续？ Excuse me, is this the Customs House? Im travelling to Australia. Could you tell me what procedures I have to follow? 4)我去英国旅行。请问可以免税携带多少香烟和酒？ Im traveling to England. Could you tell me what the duty-free allowance is for cigarettes and liquor? 5)我下星期一将前往法兰克福参加法兰克福交易会。听说贵宾馆所有房间交易会期间就 都订满了，但不知现在是否有取消的房间。如果有的话，我想订一间单人房。 Im going to Frankfurt to attend the Frankfurt trade fair next Monday. I was told that all the rooms in your hotel had been booked up last week. I wonder whether any reservations have been cancelled now. If available, Id like to book a single room. 6)我想预订从5月5日到5月10日一个双人房间。我喜欢大号床，如果可能的话。随便问一下，房 间是否有电脑插座和互联网连接？ Id like to reserve a double room from 5th May to 10th. Id prefer a queen size bed, if thats possible. By the way, does my room have a computer socket and Internet connection? 7.我的秘书10天前以约翰史密斯的名字向你们预订过。她传真发给你们旅馆，订一个两间一套 的 房间，用三个晚上。 My secretary made a reservation ten days ago in the name of John Smith. She sent a fax to your hotel to reserve a suit of two rooms for three nights. 8.我们要预订一个能够容纳八九十人的会议室，要有声音设备、投影板或屏幕，还应备有电视机 和录像机。 We would like to book a conference room that can accommodate 80 to 90 people, with sound equipment, overhand boards or screen and it should be also equipped with a television set and a video recorder. 9.我能在酒店兑换一些钱吗? 我想把一些美元兑换成当地货币。今天的兑换率是多少? Can I change some money in the hotel? Id like to change some US dollars into local currency. Whats the exchange rate to