大学英语口语教程 Make a good impression1.ppt

how to make a good how to make a good impressionimpression aims of this unitaims of this unit 1. learn some useful words and expressions related to the topics of how to make a good impression. 2. learn how to use proper words and expressions to make a good impression. 3.conduct a series of speaking activities to develop their oral english communicative competence. part one: questionspart one: questions 1.discuss the importance of a first good impression to make a good to make a good impression, we impression, we have to have deep have to have deep confidence in confidence in ourselves. if you are ourselves. if you are calm and confident, calm and confident, the other person will the other person will feel more at ease feel more at ease and this makes a and this makes a solid foundation of solid foundation of a good first a good first impression. impression. 2.when meeting an important person, you want 2.when meeting an important person, you want to make a good impression, is confident very to make a good impression, is confident very important? why?important? why? 3.you are not born pretty or handsome, 3.you are not born pretty or handsome, how do you dress yourself to make a good how do you dress yourself to make a good impression? impression? although physical appearance seems although physical appearance seems to be more important nowadays, dont to be more important nowadays, dont get upset if you are not born get upset if you are not born pretty/handsome. try presenting pretty/handsome. try presenting yourself appropriately, do not dress for yourself appropriately, do not dress for your own mood. make sure that you your own mood. make sure that you look clean and tidy as this help to make look clean and tidy as this help to make a good impression.a good impression. 4.how do you make use of your own body 4.how do you make use of your own body language to make a good impression ?language to make a good impression ? stand tall smile make eye contact handshake body language as well as appearance body language as well as appearance speaks much louder than words. thus, speaks much louder than words. thus, stand tall, smile make eye contact, stand tall, smile make eye contact, greet with a firm handshake. all of this greet with a firm handshake. all of this will help you project confidence and will help you project confidence and encourage both you and the other encourage both you and the other person feel better at ease.person feel better at ease. the most important the most important thing is a smile. a thing is a smile. a warm and confident warm and confident smile will put both smile will put both you and the other you and the other person at ease. you person at ease. you have to look sincere have to look sincere and true while you and true while you are smiling .are smiling . 5.how can you make a good impression 5.how can you make a good impression through your conversations?through your conversations? dont talk non-stopdont start criticizing people conversations should be short and conversations should be short and sweet. dont talk non-stop as this sweet. dont talk non-stop as this makes the other person bored. try to makes the other person bored. try to find something common between the find something common between the two of you to talk so as to keep it two of you to talk so as to keep it flowing.flowing. stay positive, polite and dont start stay positive, polite and dont start criticizing people or make sarcastic criticizing people or make sarcastic comments because this will spoil your comments because this will spoil your image.image. part two role-playpart two role-play make use of the following make use of the following expressions to role-play an simple expressions to role-play an simple interview with your erview with your partner. useful expressionsuseful expressions interview interview 面试面试 face-to-face conversationface-to-face conversation request request 需要，要求需要，要求orderorder as requested as requested 应邀应邀 be invitedbe invited assistant assistant 助理的，辅助的；助手助理的，辅助的；助手 somebody that helps somebody that helps to do somethingto do something as soon as possible as soon as possible 尽快尽快 immediatelyimmediately colleague colleague 同事同事 coworkercoworker appointment appointment 约会，约定约会，约定 datedate fluent fluent 流利的，流畅的流利的，流畅的 smoothsmooth by appointment by appointment 按约定按约定 according to the requested according to the requested order.order. be familiar with be familiar with 熟悉熟悉 having familiarity withhaving familiarity with part three: dialogue: part three: dialogue: how to make a fabulous first how to make a fabulous first impressionimpression chenhao has worked in an american chenhao has worked in an american company that lies in beijing for one company that lies in beijing for one month. today he has a chance to meet month. today he has a chance to meet his ceo for the first time, in order to his ceo for the first time, in order to make a fabulous first impression, he make a fabulous first impression, he decides to have a talk with mary about decides to have a talk with mary about this.this. c: mary, i will meet the ceo for the first c: mary, i will meet the ceo for the first time this afternoon, can you give me time this afternoon, can you give me some advice?some advice? m: the first impression is very m: the first impression is very important. research shows we make important. research shows we make up our minds about people through up our minds about people through unspoken communication when we unspoken communication when we meet some people for the first timemeet some people for the first time c: so if you can dress up yourself c: so if you can dress up yourself beautifully, everything is ok ?beautifully, everything is ok ? mm：no, you are wrong, you should no, you are wrong, you should dress up yourself properly. you should dress up yourself properly. you should also remember, when you meet also remember, when you meet someone, it is polite for you to wash someone, it is polite for you to wash and comb your hair. and comb your hair. c: oh, it seems that many of my c: oh, it seems that many of my colleagues wear ties, is it necessary ?colleagues wear ties, is it necessary ? mm：year, dont forget to wear your tie year, dont forget to wear your tie after a while.after a while. c: ok, i will have it done soon.c: ok, i will have it done soon. mm：wait a minute, oh, your pants is too wait a minute, oh, your pants is too long, remember, pants should not drag long, remember, pants should not drag on the flooron the floor。 c: i will wear other pants this c: i will wear other pants this afternoon.afternoon. mm：you should also keep in mind that you should also keep in mind that shoes should be polished and in good shoes should be polished and in good condition.condition. c: oh, im happy i have made them polished.c: oh, im happy i have made them polished. mm：why do you wear white socks, never do why do you wear white socks, never do that next time. that next time. c: there are so many rules, and now i m so c: there are so many rules, and now i m so nervous that i forget them all, can you repeat nervous that i forget them all, can you repeat them to me?them to me? mm：hair should be well maintained; ties hair should be well maintained; ties properly tiedproperly tied； pants should not drag the pants should not drag the floor; shoes should be polished. and no floor; shoes should be polished. and no white socks, please. white socks, please. c: thanks a lot.c: thanks a lot. complete the dialogue, after that, role-complete the dialogue, after that, role- play it with your partner.play it with your partner. part four : complete the dialoguepart four : complete the dialogue greeting your colleagues with greeting your colleagues with courtesy courtesy 陈豪在北京的陈豪在北京的abcabc美国公司工作。他刚好遇到美美国公司工作。他刚好遇到美 国同事国同事amy.amy. (office ambience)(office ambience) c c：hi amy, how are you?hi amy, how are you? a a：i am fine, thank you. and you?i am fine, thank you. and you? c c：有件事一直让我摸不着头脑。：有件事一直让我摸不着头脑。 a a：about what?about what? c c：我的新同事：我的新同事carolcarol很奇怪。每天早上，如果我很奇怪。每天早上，如果我 不主动跟她打招呼的话，她肯定不会主动理我。不主动跟她打招呼的话，她肯定不会主动理我。 a a：you mean she doesnt say, “good you mean she doesnt say, “good morning“ unless you say it first?morning“ unless you say it first? c c：没错。我昨天就没主动跟她说早安，结：没错。我昨天就没主动跟她说早安，结 果不出所料，她真的没有主动理我。果不出所料，她真的没有主动理我。 a a：does she talk to you during the does she talk to you during the day?day? c c：谈工作的时候她倒是跟我讲话，就是从：谈工作的时候她倒是跟我讲话，就是从 来不主动问好，或是打招呼。来不主动问好，或是打招呼。 a a：she sounds rude. it must be she sounds rude. it must be difficult to work with someone like that.difficult to work with someone like that. c c：是啊，跟她相处让我觉得挺不自在。：是啊，跟她相处让我觉得挺不自在。 a a：you need to talk to her. otherwise you need to talk to her. otherwise things are going to get worse.things are going to get worse. c c：其实现在已经影响到我的工作了。我们：其实现在已经影响到我的工作了。我们 天天在一起工作，但她却好像没我这个人天天在一起工作，但她却好像没我这个人 似的。似的。 a a：an unfriendly co-worker is bad for an unfriendly co-worker is bad for morale and productivity.morale and productivity. c c：我今天得找机会跟她谈谈。：我今天得找机会跟她谈谈。 陈豪下班后在车站遇到了陈豪下班后在车站遇到了amyamy，两人一起等车。，两人一起等车。 a a：chen hao, how did it go? did you get a chen hao, how did it go? did you get a chance to talk to carol today?chance to talk to carol today? c c：我专门等周围没人的时候去找了她。：我专门等周围没人的时候去找了她。 a a：that was good that you waited until no that was good that you waited until no one else was present. you wouldnt want to one else was present. you wouldnt want to talk about a sensitive issue in front of others.talk about a sensitive issue in front of others. c c：我记得你以前提醒过我，这种敏感的事情最：我记得你以前提醒过我，这种敏感的事情最 好是等周围没人的时候谈。好是等周围没人的时候谈。 a a：tell me what happened? what did you tell me what happened? what did you say?say? c c：我问她为什么早上从不主动跟我打招呼，是：我问她为什么早上从不主动跟我打招呼，是 不是我有什么地方得罪她了。不是我有什么地方得罪她了。 a a：what did she say?what did she say? c c：她显得很吃惊。她说自己总是第一个来上班：她显得很吃惊。她说自己总是第一个来上班 ，因此后来的应该主动跟先来的打招呼。我不主，因此后来的应该主动跟先来的打招呼。我不主 动向她问好，会让她觉得受了冷落。动向她问好，会让她觉得受了冷落。 a a：youre kidding. thats the silliest thing i youre kidding. thats the silliest thing i ever heard.ever heard. c c：我当时也是这么想，但是没敢直说，只是说：我当时也是这么想，但是没敢直说，只是说 谁主动跟别人打招呼跟先来后到没关系。谁主动跟别人打招呼跟先来后到没关系。 a a：you are absolutely right. no one should you are absolutely right. no one should wait for anyone else to speak first, smile first wait for anyone else to speak first, smile first or even make eye contact before or even make eye contact before acknowledging the other person.acknowledging the other person. c c：对呀，如果真那样的话，办公室里干脆谁也：对呀，如果真那样的话，办公室里干脆谁也 别理谁算了。我希望这次谈话能有助于改善跟别理谁算了。我希望这次谈话能有助于改善跟 carolcarol的关系。的关系。 a a：so how did you leave the situation?so how did you leave the situation? c c：她最后向我赔礼道歉，说没想到会让我觉得：她最后向我赔礼道歉，说没想到会让我觉得 不自在。我想，明天早上上班就知道今天的谈话不自在。我想，明天早上上班就知道今天的谈话 有没有效果了。有没有效果了。 a a：you were right to discuss it with her. you you were right to discuss it with her. you dont have to be best friends with all the dont have to be best friends with all the people you work with, but you should treat people you work with, but you should treat each one of them with courtesy and respect.each one of them with courtesy and respect. c c：是啊，有的时候，一句：是啊，有的时候，一句“ “早上好早上好” ”就能给一天就能给一天 带来一个好的开端。带来一个好的开端。 part five passage: one:part five passage: one: how to make a fabulous first impressionhow to make a fabulous first impression you get only one chance to make a fabulous first impression! business is built on relationships, and typically those first few seconds of an initial encounter will determine the direction that relationship could take. the key to making a great first impression is ensuring that the other person feels important, allowing him or her to bask in the spotlight. studies have repeatedly shown that whenever we encounter someone for the first time, one of two possible tapes begins to play in our minds: a positive or a negative one. if the positive tape starts to play, any subsequent impressions or actions that are negative will likely be dismissed as unimportant. conversely, if the negative tape plays, any positive information received will similarly be dismissed. most of these responses and reactions are processed on most of these responses and reactions are processed on a subconscious level. making a spectacular first a subconscious level. making a spectacular first impression is a skill that can be developed. use the impression is a skill that can be developed. use the seven simple steps below to help you succeed:seven simple steps below to help you succeed: step one: eye contactstep one: eye contact - the windows to your soul - the windows to your soul reveal the truth about your sincerity. maintain good eye reveal the truth about your sincerity. maintain good eye contact. failure to look directly at the person can convey contact. failure to look directly at the person can convey a lack of self-confidence.a lack of self-confidence. networking no-no:networking no-no: never look around the room at never look around the room at others before youve established rapport with the person others before youve established rapport with the person in front of you. doing so communicates the message, in front of you. doing so communicates the message, “im really more interested in those people across the “im really more interested in those people across the room than in you.”room than in you.” step two: shaking handsstep two: shaking hands - the way we hold anothers hand will - the way we hold anothers hand will convey presence and enthusiasm or send a negative message. a convey presence and enthusiasm or send a negative message. a firm handshake, with your thumb notches contacting each other, will firm handshake, with your thumb notches contacting each other, will earn you positive points. maintain the contact for at least two earn you positive points. maintain the contact for at least two seconds. seconds. step three: facial expressionstep three: facial expression - always display a warm, sincere - always display a warm, sincere smile. the slower you smile, the more sincerity you communicate - smile. the slower you smile, the more sincerity you communicate - showing that youre developing a true appreciation of him or her. showing that youre developing a true appreciation of him or her. consciously thinking a positive, affirming thought about the person consciously thinking a positive, affirming thought about the person will automatically produce a natural smile. it will also generate the will automatically produce a natural smile. it will also generate the right tone in your voice. right tone in your voice. step four: name recallstep four: name recall - everyones favorite word is his or her - everyones favorite word is his or her name!name! remember and use a persons name. this lets them know that remember and use a persons name. this lets them know that theyre important to us and, of course, our number-one objective is theyre important to us and, of course, our number-one objective is to make them feel special. mastering name recall is a matter of to make them feel special. mastering name recall is a matter of motivation, technique and practice. motivation, technique and practice. step five: body posturestep five: body posture - energy is key! one of the - energy is key! one of the best ways to energize yourself is to dwell on a positive best ways to energize yourself is to dwell on a positive thought about the person in front of you. “what a warm thought about the person in front of you. “what a warm smile!” or, “i really enjoy his enthusiasm!” smile!” or, “i really enjoy his enthusiasm!” stand straight, with shoulders back and chin high, stand straight, with shoulders back and chin high, leaning forward very slightly when talking. keep your leaning forward very slightly when talking. keep your body “open” at a slight angle, rather that directly face to body “open” at a slight angle, rather that directly face to face, thus giving them more “personal space” and face, thus giving them more “personal space” and allowing a greater level of comfort.allowing a greater level of comfort. step six: that initial questionstep six: that initial question - set the tone for the - set the tone for the conversation. begin the dialogue by asking a question conversation. begin the dialogue by asking a question about the person himself or herself that reflects sincere about the person himself or herself that reflects sincere interest, and makes the person feel important. you may interest, and makes the person feel important. you may find you can help them in some way. even if your find you can help them in some way. even if your newfound friend isnt a potential client, as you get to newfound friend isnt a potential client, as you get to know each other, you may discover that he or she is know each other, you may discover that he or she is acquainted with several likely candidates for your service acquainted with several likely candidates for your service or product and would be delighted to recommend you to or product and would be delighted to recommend you to them. them. step seven: the conversationstep seven: the conversation - honor the person - honor the person and make them feel special by expressing genuine and make them feel special by expressing genuine admiration. compliment them in a sincere way. for admiration. compliment them in a sincere way. for example, “what a great outfit! are you an image example, “what a great outfit! are you an image consultant?” “you have a wonderful spirit about you. are consultant?” “you have a wonderful spirit about you. are you a life coach?”you a life coach?” look at the person speaking and nod often. chime in look at the person speaking and nod often. chime in with