毕业论文-HZWH大酒店智能化系统设计方案.doc

HZWHHZWH 大酒店智能化系统设计方案大酒店智能化系统设计方案 摘要：本文对我的毕业设计作品HZWH 大酒店智能化系统设计方案，进行了全 面的阐述和分析。其中涉及到我对智能化设计的认识和设计，对综合布线的认识以及 实际的设计，以及对 5A 运用在实际中的功能分析。然后文中详细阐述了需求分析阶段 的各方面内容，最后对我的毕业设计做了一个全面的总结。特别的，文中对整个系统 设计方案做了详细分析和说明，另一方面，在本次毕业设计的过程中，在跟导师的交 流中学习到了很多课外的知识和其他同学一起共同分享了许多的快乐和辛酸。给我以 后的成长带来了最大的经验。 关键字：酒店管理 智能化 综合布线 需求分析 目 录 1 方案总体设计思想4 1.1 人们对现代型涉外公寓酒店的需求分析 4 1.1.1 安全性4 1.1.2 舒适方便4 1.1.3 经济性4 1.2HZWH 大酒店智能化系统工程概述 5 1.3 智能化子系统性能分析 5 1.3.1 综述5 2 各子系统分析8 2.1 结构化综合布线系统(PDS) .8 2.1.1 综合布线系统综述8 2.1.2 综合布线系统设计依据8 2.1.3 综合布线系统优点8 2.1.4 综合布线系统设计目标9 2.1.5 建筑结构评估9 2.1.6 综合布线系统的结构.10 2.1.7 综合布线系统说明.12 2.1.8 接地系统.17 2.1.9 线缆铺设及路线.17 2.2 楼宇自控系统(BAS) 18 2.2.1 总述.18 2.2.2 楼宇自控系统的控制功能内容.19 2.2.3 设备选型.20 2.3 消防系统(FAS) 21 2.3.1 设计依据.21 2.3.2 设计目标.21 2.3.3 设计原则.21 2.3.4 监控范围和功能.22 2.3.5 系统集成.24 2.4 停车场管理子系统 (CPS) .25 2.4.1 停车场系统概述.25 2.4.2 系统设计特点.26 2.4.3 系统主要功能.26 2.4.4 系统软件简介.26 2.5 综合保安及闭路电视监控系统(SMS实现一次性结账服务，提高服务 档次及质量。 （2）控制成本、堵漏洞、及时发现问题，加强内部管理及经营管理；提高酒店管理效益 。 （3）及时、全面地提供各种报表数据、分析数据及各类查询信息，帮助管理层提高决策 水平。 （4）在保证工作质量时精简工作程序；在相同工作量时明显节省劳力。提高劳动效率， 节约成本开支。 3.2 软件说明 酒店管理系统是一个综合全面的实时信息共享网络系统，包括前台及后台共计 1000 余个 模块。该系统适用多种网络硬件环境，加上先进的软件系统保证了系统高度的安全可靠性， 即使全系统断电，也可保证不丢失数据，并且有自动查错、纠错和数据恢复的功能。该系统采 用菜单式操作，提供中文信息提示，中英文账单及数据字典工作方式，并设有联机 “ 帮助 “ ，其操作异常容易。系统实现程控电话自动开关、可设定各项计费标准等，提供动态 365 天订 房及多种形式登记入住，各种消费自动记账及记账权限判定，提供各种形式结账及团队、零客 不同的多种服务，真正实现了一次性结账服务。该系统采用数据一次性输入，使重复工作和出 错率可达到最低程度，大大减少了员工的操作时间，有助提高服务水平；对新员工的培训也方 便简单，通过制订岗位责任和操作员权限，进行基本培训即可上岗。系统使用权限管理操作留 印，从而保证了运行的安全性和保密性，特别是管理者对收银员和现金等多项具体指标的管理， 能做到责任落实到任意时间里，任何站点上的每一个人。得实星级酒店管理系统软件还便于安 装和开通。 3.3 管理系统优点介绍 （1）对客人、客房、客账等方面进行了有效的管理。帮助管理提高运作效率。 “接待管理系统”主要实现对各类客人的入住登记，预订客人的自动入住、团队客人的快 速入住、内宾客人身份证自动映射方式入住等进行管理；特别是管理者可通过该系统全面掌握 零散客人、会议团队、旅游团队、长住客人等的详细资料及情况，加强对在住客人的规范管理。 “客房管理系统”可让酒店管理者将年有客房的房态、清洁状况、维修房、自用房以及房 间的床位等利用电脑自动有效地管理起来，从而防止重复开房、客人走房、维修房错卖、清洁 房无法卖等现象的发生，提高客房的利用率,增加酒店收益。 “信用审计系统”主要目的是通过对每日经营情况审查、所有分类账的应实收审查、对客 账明细的审查等等。完成对整个酒店经营情况的审计监督，从而有效地对酒店中各消费点的现 金收入、应收未收款项、迟账呆账等财务帐目进行量化管理。 （2）实现真正的一次性结账，提高接待档次。 利用该系统中的“记账管理系统” 、 “餐饮管理系统” 、 “娱乐管理系统” 、 “商务中心管理系 统”等功能，达到真正实现在住客人在用餐、娱乐、购物、商务等方面的签单消费，所有消费 金额通过上述功能模块实时挂入客人房账上，并且电脑自动判断客人是否可进行每一次的签单 消费。 “电话管理系统”将会对酒店所有分机电话按商务、公务、客房、话务等类别进行分别管 理并实现电话计费按国家要求执行。特别是将客人电话实时地挂入房间账务上，从而保证客人 任何消费均可实现一次性结账。 所有挂入客人房间里的消费账目，在客人离店时通过“收银结账管理系统”真正完成一次 性结账。从而使酒店的接待档次上一个新的台阶。 （3）加强销售管理、建立完善的销售体系，实现以市场营销为核心的经营理念。 在系统中对酒店客房的销售过程通过“预订管理系统” “客人接待系统”进行直接及远期 销售管理。为酒店建立一个完善的销售体系，使酒店销售实现量化，规范化。 “预订管理系统”可从两方面完善远期的销售管理，首先“预订管理系统”对客房的销售 是针对零客、会议团队、旅游团队的预订进行分别管理，这便于对将要到酒店的客人类别进行 分析预测，以确定销售策略。其次， “预订管理系统”提供的大量信息查询及报表对酒店客房 近期及远期销售进行了有效的分析预测，可使酒店管理者最大限度地利用宾房进行促销。 系统设计的报表中，其“销售业绩报表”向管理者提供了酒店内所有销售人员的业绩状况， 有利于酒店对内部销售人员的管理，提高员工的积极性，为酒店带来更大的间接经济效益和管 理效益。 通过系统中“离店客人历史档案过滤”电脑自动建立客人历史档案，增加回头客源，树立 酒店的特色形象；通过“昨日接待单位过滤”电脑自动建立接待单位的消费金额、用房间天数 等历史档案，以便对该单位制定相应的销售政策。 （4）丰富多样的报表数据，为酒店提供了更好的决策管理。 系统中的报表体系设计可自动统计报表数据，及时提供当天的经营情况报表如：“综合日 报表”反映了酒店全天的所有经营情况；如“餐饮经营情况表”反映了餐饮所有查询时间段内 的收入状况；应收未收报表及时向管理者提供了帐务数据。便于全面掌握酒店每日经营状况， 各种分析数据等。 总之，系统自动生成了三百多张各种报表格式供酒店使用，帮助管理者完成复杂的经营分 析、财务分析等工作。 综上所述， 酒店管理系统是酒店管理者的理想帮手。 4 服务承诺 4.1 售后服务承诺 在系统正常运行验收之后，提供 24 个月的免费维护及保修。 在系统正常运行验收后的 6 个月内，主管工程师将每月对贵酒店回访一次，了解系统运行 情况，解答问题，并记录在案。 我们将为贵宾馆建立档案资料，以便日后进行维修及保修，直至满足客户的各种咨询及日 后修改。 系统如果有问题，可随时与我们联系，维修工程师会尽快赶到现场进行维护及保修。维护 服务及响应时间为 24 小时全天候制。 我们可应贵酒店的要求留守工程师专职为您服务。 常用配件都有定量储备在我公司库房，方便日后进行维护及保修。 4.2 对人员培训的承诺 工程竣工后，针对每个子系统对使用方法，现场操作，情况处理等进行现场培训。 对使用方 2 名系统管理人员提供应用与维护培训。 总结和展望 我这次选择的毕业论文题目XX 宾馆智能化系统设计方案，有着非凡的意义以及实际应 用价值。它既考验了我对现有知识的把握和运用，又考察了自己对新技术的敏锐度。 参考文献 1杨威，巩进生，王道平.网站组建、管理与维护.北京：电子工业出版社，2005 2杨威，刘彦宏.网络工程设计与安装.北京：电子工业出版社，2003 3杨威，王杏元.网络工程设计与安装（第二版） .北京：电子工业出版社，2007 4李乔红，杨峰等.网络技术原理.北京：机械工业出版社，2002 5王达.中小型企业组网用网标准教程.北京：人民邮电出版社.2002 6张晋格 http:/100/read-htm-tid-1136.html 7百度 /question/69037500.html?si=1 8百度 /question/46977854.html?si=2 9杨威，史春秀，巩进生.信息技术教学导论.北京：电子工业出版社，2003 10百度 /question/26953952.html?si=1 11百度 /question/17951180.html?si=1 12颜凯，杨宁.（局域网交换技术）./2005/1- 23shtml. 13百度 /question/48668308.html?si=1 14 冯显英，李洪斌（PC-based Direct Controlling System for Step Motor）.计算机 工程.2003.12 期 致谢语 首先要感谢的是我的指导老师，戴康老师他技术精湛，诲人不倦，曾多次指导我的毕业设 计工作。可以说，没有他的辛勤我的毕业设计就不可能顺利完成。另外，还要感谢和我一起论 文过的同学和相关的专业老师，才可以完成这次的毕业设计工作，他们对我的帮助很大。 为你提供优秀的毕业论文参考资料，请您删除以下内容，为你提供优秀的毕业论文参考资料，请您删除以下内容，O(_)O 谢谢！谢谢！2 Many people have the same mixed feelings when planning a trip during Golden Week. With heaps of time, the seven-day Chinese 为你提供优秀的毕业论文设计参考资料，请您删为你提供优秀的毕业论文设计参考资料，请您删 除一下内容，除一下内容，O(_)O 谢谢！谢谢！National Day holiday could be the best occasion to enjoy a destination. However, it can also be the easiest way to ruin how you feel about a place and you may become more fatigued after the holiday, due to battling the large crowds. During peak season, a dream about a place can turn to nightmare without careful planning, especially if you travel with children and older people. As most Chinese people will take the holiday to visit domestic tourist destinations, crowds and busy traffic are inevitable at most places. Also to be expected are increasing transport and accommodation prices, with the possibility that there will be no rooms available. It is also common that you ll wait in the line for one hour to get a ticket, and another two hours at the site, to only see a tiny bit of the place due to the crowds. Last year, 428 million tourists traveled in China over the week-long holiday in October. Traveling during this period is a matter that needs thorough preparation. If you are short on time to plan the upcoming “Golden Week“ it may not be a bad idea to avoid some of the most crowded places for now. There is always a place so fascinating that everyone yearns for. Arxan is a place like this. The beauty of Arxan is everlasting regardless of the changing of four seasons. Bestowed by nature, its spectacular seasonal landscape and mountains are just beyond word. Arxan is a crucial destination for the recommended travelling route, “China Inner Mongolia Arxan Hailar Manzhouli“. It is also the joint of the four prairies across the Sino-Mongolian border, where people gravitate towards the exotic atmosphere mixed with Chinese, Russian, and Mongolia elements. As a historic site for the Yitian Battle, Arxan still embodies the spirit of Genghis Khan. Walking into Arxan, you will be amazed by a kaleidoscope of gorgeous colors all the year round - the Spring azaleas blooming red in the snow, the Summer sea wavering blue in the breeze, the Autumn leaves painted in yellow covering volcanic traces, and the Winter woods shining white on the vast alpine snowscape. Hinggan League Arxan city is situated in the far eastern area of Inner Mongolia Autonomous Region. Its full name “Haren Arxan“ means “hot holy water“ in the Mongolian language. Arxan is a tourism city in the northern frontier with a blend of large forest, grand prairies, vast snowfield, heaven lake cluster, thermium, as well as volcanic cluster. It is a rare and unique ecotourism base filled with healthy sunshine, clean air and unspoiled green. Nestled close to the countrys largest virgin forest, and known for its spring and ecological environment, Arxan is marveled at by many tourists as the purest land on earth. You cannot miss out the Autumn of Arxan. It is definitely the best with brightly-colored scenery full of emotions. Autumn in the northern part of the country comes earlier than the South. A September rain followed by the footprints of Autumn brings more colors to the once emerald green mountain and blooming grassland. Shutterbugs flock to see for themselves the marvel of splendid colors around the mountains and waters, many of whom have travel a long distance and even camp here only to capture a moment of the nature wonder. The silver birch turns golden, while the larch is still proudly green. You will find yourself drowned in the intoxicating red of the wild fruits as well as the glamour of flowers in full blown. And your heart will be lingering on the woods as its time for the wild fruits to ripe. The picturesque Arxan in Autumn is indeed a fairyland only exists in a dream that satisfies all your fantasies. If it rains heavily on Saturday night, some elderly Chinese will say it is because Zhinu, or the Weaving Maid, is crying on the day she met her husband Niulang, or the Cowherd, on the Milky Way. Most Chinese remember being told this romantic tragedy when they were children on Qixi, or the Seventh Night Festival, which falls on the seventh day of the seventh lunar month, which is usually in early August. This year it falls on Saturday, August 2. Folklore Story As the story goes, once there was a cowherd, Niulang, who lived with his elder brother and sister-in-law. But she disliked and abused him, and the boy was forced to leave home with only an old cow for company. The cow, however, was a former god who had violated imperial rules and was sent to earth in bovine form. One day the cow led Niulang to a lake where fairies took a bath on earth. Among them was Zhinu, the most beautiful fairy and a skilled seamstress. The two fell in love at first sight and were soon married. They had a son and daughter and their happy life was held up as an example for hundreds of years in China. Yet in the eyes of the Jade Emperor, the Supreme Deity in Taoism, marriage between a mortal and fairy was strictly forbidden. He ordered the heaven troop to catch Zhinu back. Niulang grew desperate when he discovered Zhinu had been taken back to heaven. Driven by Niulangs misery, the cow told him to turn its hide into a pair of shoes after it died. The magic shoes whisked Niulang, who carried his two children in baskets strung from a shoulder pole, off on a chase after the empress. The pursuit enraged the empress, who took her hairpin and slashed it across the sky creating the Milky Way which separated husband from wife. But all was not lost as magpies, moved by their love and devotion, formed a bridge across the Milky Way to reunite the family. Even the Jade Emperor was touched, and allowed Niulang and Zhinu to meet once a year on the seventh night of the seventh month. This is how Qixi came to be. The festival can be traced back to the Han Dynasty (206 BC-AD 220). Traditionally, people would look up at the sky and find a bright star in the constellation Aquila as well as the star Vega, which are identified as Niulang and Zhinu. The two stars shine on opposite sides of the Milky Way. Customs In bygone days, Qixi was not only a special day for lovers, but also for girls. It is also known as the “Begging for Skills Festival“ or “Daughters Festival.“ In this day, girls will throw a sewing needle into a bowl full of water on the night of Qixi as a test of embroidery skills. If the needle floats on top of the water instead of sinking, it proves the girl is a skilled embroiders. Single women also pray for finding a good husband in the future. And the newly married women pray to become pregnant quickly. Tradition transformed The love story of Niulang and Zhinu, and the Qixi Festival have been handed down for generations. Yet these ancient traditions and customs are slowly dying out. Many modern Chinese, particularly youngsters, seem to know more about St Valentines Day on February 14, characterized by bouquets of roses, chocolates and romantic candlelight dinners, than they do about their home-grown day for lovers. Even Qixi is nowadays referred to as the “Chinese Valentines Day.“ More and more young Chinese people begin to celebrate this day in a very similar way as that in western countries. Fewer people than ever will gaze at the heavens on Saturday to pick out the two stars shining bright on either side of the Milky Way, that is, if people even know on which day Qixi falls. There are ready reminders dotted about, in the form of big ads saying “Sales on Chinese Valentines Day!“ in shops, hotels and restaurants. But few young women will mark the festival with their boyfriends, or take part in traditional activities to pray for cleverness. A large- scale of exhibition on the Silk Road opened to the public in the National Museum on Thursday. The exhibition displays more than 400 treasures from Shaanxi province, Gansu province and 14 other regions. It is largest scale exhibition that shows the history of the Silk Road in recent years. As APEC is going on in Beijing, the exhibit aims to show the world this brilliant section of history. The Silk Road is a series of trade and cultural transmission routes that were central to cultural interaction through regions of the Asian continent. It connected the West and East by linking traders, merchants, pilgrims, monks, soldiers, nomads, and urban dwellers from China and India to the Mediterranean Sea during various periods of time. I met my dear hubby in 2009 the second year I was in my school and it was the first year when he came here. We became colleagues. And there was nothing special happening during that year. He was just a kind and humble brother graduated from the same college as me. But we did not know each other till he became my colleague and his office desk was just in front of me. There was only a glass between us. So actually we could see each other when we both look up. But it is not the main reason that really draws us close. How we become close to each other was something seems quite natural. We went out to play badminton with other colleagues and we sometimes chatted for a while. He is a man of few words but somehow sometimes will say something really humorous. Then one day, to my great surprise, I found a pot of beautiful flower on my desk. It was just the flower I had talked about with my colleague the other day, and I thought it was her who put the flower there. But the truth is not. It was the humble guy sitting in front of me. He just simply said ,”well, I caught sight of this flower and thought that its beautiful and you may like it”. I wonder why I was moved because of these simple words and present. Maybe it is the sincerity and the true self that impress me. I thanked him and some colleagues walked past my desk would appreciate the beautiful flower and they noticed that something romance happened there. Then later on, there were some little surprises once in a while. Once, there was something wrong with my drawer and I had complained about it unconsciously. And he fixed it for me. Then the other day, he placed several pink diamond roses beside the flower with a piece of paper saying” I love you more than I can say! Diamond stands for marriage, rose stand for love. I hope you are mine, become my wife. You are the only girl who I really want to spend the rest of my life to stand by.” Although there were some grammar errors but I got what he meant. He meant so clear and so direct. And actually, I accepted him some days earlier. I was just waiting for him to break the ice. So finally, the common interests and the common understanding brought us together. Some people say the relationship and the feeling will change after getting hitched. You will find that love is no longer strong and there is always lack of passion and whats worse you may find out many bad habits of your partner, which never appear when you are first in love before the marriage. It seems that many faults turn up after you truly living together and see each others face the moment you open your eyes in the early morning. But after almost 4 years from now, I do not feel any negative change in our relati