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network consulting - network integration - network management,organization,planning & public,supporting team,president & ceo,cs team biz 1 team biz 2 team biz 3 team,sales 1 team sales 2 team si system team si develop team,sales 1 team sales 2 team automation team network team,consulting 1 team consulting 2 team consulting 3 team,ebiz team solution team,si mu,infra mu,consulting mu,r&d mu,bsp mu,how to reach online user and provide customised in-depth product information?,how to sell products and process orders over the web?,what are new offerings, unique to the web?,how to revolutionise business models and shift value creation?,product/service innovation,business model innovation,marketing innovation,channel innovation,source : arthur d.little,ebusiness perspective,( e-business ),enterprise crm,ecrm,data warehousing/integration,web log data,data base,transaction data,customer profile, data integration,sm mu,si mu,ni mu,r&d mu,ebiz total service,ebiz total service,e-mail,edms,gw,kms,2( ),erp,1 ( ),crm,scm,e-planning,office management system,customer a,customer b,customer c,supplier a,supplier b,supplier c,ebiz consulting,ebiz solutions,ebiz integration,ebiz solutions & service,internet area bsp area si area ni area,ebiz total service,ebiz strategy,ebiz operation,ebiz consulting,planning,contents,solution,marketing,ebusiness integrator,ebiz building,ebiz total service,pacs,erp,crm,eip,mailing,b2emall,integration developers,web service,enterprise solution,business fields : si development & solutions,scm/ips,dw/crm,customer,stockholder,supplier,ecompany,irm/ris,gw/kms,erp/eip,ecompany , ,450 400 350 300 250 200 150 100 50 0,(:),: ,2004 1 ,10,000,20,000,solution,(21,626),(18,122),(9,807),(7,984),(7,467),(10,266),(14,073),(7,810),erp crm/dw kms/gw edms wcms mailing community b2b fax,(: ),web build - web planning - design/component,web si - web si consulting - web applications - web solutions,e-biz / m-biz - e-biz consulting - e- biz integration - e-biz solutions,e-biz total - e-total consulting - e- biz total integration - e- biz total solution,business value,100,250,300, , ,120,400,700,degree of innovation, , ,ebiz service & solutions,10%,15%,20%,55%,2008,web service & solution,ebiz consulting,si service & solution,network integration,50%,15%,10%,10%,15%,30%,20%,30%,7%,10%,5%,scm cms erm erp kms hrm,scm (supply chain management),2004,2003,erm (enterprise resource management),si development & solutions, , ,eoffice solution planning, , , ,() / ., , ,45%,15%,5%,35%, .,kms,eis,edms,scm,crm,non-formal information,enterprise knowledge/information portal,ekp-eip,solution & service - si development & solutions,gw,erp,how convenient would it be, if we can view all the numerous information scattered on the internet, such as intranet, groupware,(erp),(crm),(scm) gathered in single screen?,electronic decision making,e-mail,e-board,schedule management,mis,name card management,career management,human relationship management,survey,messenger,gw eagleoffice,solution & service - eagleoffice,web site, 2003, 2004,eip,e-biz si,web si,web, 2005,ebiz planning ebiz integration e-package/solution e-learning solution e-total marketing,web identity web contents web promotion web applications,web si planning web system integration sms / efax / mailing ecrm / irm / cms e-marketing(prm),web si & esolution,e-biz total solution,ebiz value,ebiz transformation,e-business ,convergence,industry transformation,value chain integration,channel enhancement, : pwc,ebiz transformation,eoffice,econsulting,eventure,esolution,ecompany,business domain,ebiz strategy consulting. ebiz management consulting ebiz restructure consulting,ecrm(web call center) ecommunity efax(dial fax) eirm wcms,real estate portal network swap service internet fax tour portal internet broadcasting community portal,edms groupware enterprise knowledge internet purchasing system,application,web db integration mobile application customer integrated,home page,system,solution,e-branding web style guide on-line marketing,db/web server multimedia server wireless/security,e-crm e-marketing wcms .,e-business transformation,marketing innovation,channel innovation,sales team,system team,consulting team,si mu,network team,automation system team,enterprise network team,ni mu,ebiz,crm,eip,r&d,ebiz collaboration network,himart,2. ., , , , ?,publish,interact,transact,integrate,customer information access hse communication,customer and technical support supplier relationship management,electronic order to cash electronic procurement supplier bidding & selection,integrated planning and forecasting integrated plant management,: ,e-business _fulfill demand,proposal,- web site system ,value,2003,2004,2005,2006, / ,e-branding b2b / b2e web (eip) personalization(e-crm / dm ), ,e-biz , ,1,2,3, branding & identity (web ci) business / (sit
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