简单的客房英语.doc

Housekeeping73. My hair-dryer doesnt work, Can you help me?我的电吹风坏了，你能给我帮助吗？答：Yes,of course.Wait a moment,Ill send a new one for you at once.(当然，请稍等，我将马上送一个新的给您使用)74. I lost my room-key in my room, I cant get in, Can you help me?我把房间钥匙落在房间里了，我不能进房间了，你能帮助我吗？答：（1）Could you tell me your room number and your name,please?(您能告诉我您的房间和您的姓名吗？)（2）Im sorry I need to contect with lobby,if the information is right,Ill come and help you to open the door at once.(很抱歉，我需要和前台联系，如果身份核实正确我将立刻帮您开门)75. Do you have express laundry service? How much is it?请问你们这里有快洗服务吗？收费是怎样的？答；Yes,we have.The laundry service is 50% more(是的，我们有快洗服务，收费标准时普通的两倍)76. I want charge my camera, but the electricity is different here, can you help me?我想要给我的相机充电，但是这里的电压不符合我的相机，你能帮助我吗？答；Yes,of course.Ill send a adopt to your room at once.是的，当然，我将立刻送一个转换器到您的房间77. The shampoo is not good, I dont like it. Can you help me?这种洗发液我不喜欢，你能帮助我吗？答：Yes,of course.Ill send other brand of the shampoo to your room.是的，我将送另一种牌子的洗发水到您的房间78. My room is too hot, what can you do?我的房间太热了，你能采取一些措施吗？答：Im sorry about it ,how about send some ice-water to your room？对此感到很抱歉，给你送点冰水可以吗？79. I want wash my clothes, what can I do? What is your laundry service time?我想要清洗我的衣服，我该怎么办？你们的洗衣服务时间是怎样的？答 (1)You need to fill in the laundry form and put your clothes into the laundry bag， after that someone will come and take your clothes to wash .您需要填写洗衣单并且将您的衣物放在洗衣袋中，然后将会有人将它们拿去送洗（2）Our laundry service time is from 7:30 a.m to 8:00 p.m我们的洗衣服务时间是从早上的7点半到晚上的8点钟80. I broke the ashtray, what should I do?我打碎了一个烟缸，我该怎么办？答 According to the regulation of our hotel the damage must be paid for.(依照我们酒店的规定，损坏的物品需要赔偿)81. How long should I wait for my lanudry?我需要多长时间才能拿到我的衣服？答：About 5 hours/大概要五个小时82. Do you have internet service?I cant find the cable. Where is it?请问你这里有因特网服务吗？我找不到网线，请问是放在那哪里了呢?答Yes,we have.The cable is in your desk.是的，我们有上网服务，网线在您的抽屉里83. Do you have room service? What is the service charge?请问你们这里有送餐服务吗？服务费是怎样的？答 Yes, we have./是的，我们有送餐服务15% 或者 the service charge is 15%/服务费按照15%收取84. I want get one more toilet-paper, Can you help me?我需要一筒卷纸，你能帮助我吗？答：Yes ,of course.Ill send it to your room at once.是的，我将立刻给您送到房间85. Do you have English TV channel?你们有英文频道吗？答 Yes,we have/是的我们有英文频道86. I want order the food in the room, where is the menu if you have room service?我想要订购一些食物，如果你们有送餐服务的话请问菜单在哪里？答 The menu is in the 87. Do you have safty-box in your room? How to use it?请问你们房间有保险箱吗?该怎样使用它呢？答 (1)Yes,we have./是的，我们有保险箱（2）First,you need to press88. Do you have mini-bar in your room? Is it free or not?答 Yes,we have./是的我们有迷你吧、Im sorry.Its not free,you need pay for it./89. My air-conditioner doesnt work. can you help me?我的空调运作不正常，你能帮助我吗？答 Yes,of course.Wait a moment,I will let someone to help you./当然，请稍等，我将让人前去帮助你90. Its cold in my room. Would you help me? Can you give me an extra blanket?我的房间太冷了，你能帮助我吗？或者你能再给我加床被子吗？答 Yes,of course wait a moment./当然请稍等91. I broke a glasses, what should I do?我打碎了一个玻璃杯，我该怎么办?答；Im sorry according to the regulation of the hotel the damage must be paid for it.92. I want to drink boiling water. What can I do?我想要和热水，我该怎么办？答 You can use the electric kettle in the room您可以使用房间的热水壶93. Do you have hair-dryer(plastic bag/bath towel)?请问你们有电吹风（垃圾袋/浴巾）吗/答 Yes,we have. 是的我们有94. I have C/O, but I left my bag in my room. Can you help me?我已经退房了，但是把我的包落在我的房间里了，你能帮助我吗？答 （1）Could you tell me your room number and your name,please?(您能告诉我您的房间和您的姓名吗？)（2）Im sorry I need to contect with lobby,if the information is right,Ill come and help you to open the door.(很抱歉，我需要和前台联系，如果身份核实正确我将立刻帮您开门)95. what is the weather tomorrow?明天的天气怎样呢？答 Its sunny/cloudy tomorrow.明天是晴天/多云96. What is the