英语介绍公司各个部门职能.doc

Duties of different departments 1Secretary秘书n 1. Make /Answer telephone callsn 2. Take notes, minutes and messagesn 3. Deal with files and correspondencen 4. Write memos and reportsn 5. Work at computer for word processingn 6. Receive guests and visitorsn 7. Arrange meetingsn 8. Make appointments 2. Personnel/human resources department人事部 人力资源部n 1. Recruit new staffn 2. Interview applicantsn 3. Promote staffn 4. Train staffn 5. Fire staffn 6. Deal with relationships between management and work force.3. Customer service department客户服务部n 1. Deal with customers calls and solve problemsn 2. Accept repairs and deal with customers complaintsn 3. Communicate timely with customersn 4. Offer a comprehensive and convenient after-care servicen 5. Offer a full professional after-sales servicen 6. Undertake installation and testing tasks from the companyn 7. Offer training to users technical staff4Manager经理n Be responsible for the main activities of the company such as manufacturing and salesn Make decisionsn Make plansn Handle difficult situations at workn Deal with problems and complaintsn Sign contractsn Monitor expenses claims5Assistant general manager助理总经理 副总经理n Assist the general manager with routine workn Be responsible for everything when the general manager is away6Sales department销售部n Launch marketing promotionsn Introduce productsn Demonstrate productsn Persuade customers to buyn Launch campaignsn Advertise productsn Bargain about pricen Offer discount7Public relations department公关部 也可用于广告部advertising departmentn Talk to the press and the publicn Communicate information from the companyn Give away publicity productsn Entertain business clientsn Alter/create/develop/establish/improve corporate image8Account department会计部n Search potential clientsn Analyze and understand marketn Analyze customer behaviorn Personalize offeringsn Anticipate customer wantsn Keep clients and the company in good relationship9Logistic department物流部n Taking/receiving and managing sales ordersn Following the situation of the goods arrivingn Transfering the notice paper of disqualified goodsn Controlling the invoice of purchased goodsn Managing inventoriesn Delivering/dispatching goods10Purchasing department采购部n Select suppliersn Prepare purchase ordersn Manage customer relationship and deal with suppliers11 Research and Development Department研发部 找不到 无奈！ 大家帮帮忙一起找找研发部职能To be engaged in new products development and management; According to the market situation, make the company different stages of the technology strategy and development goals; Research industry technology development trend, and explore new projects and new product of possibility; Research to understand the product market dynamic, submit a new product development proposal, making new product development of economy, market and technique and organize implementation;Leadership and organization skill cuo modifying and new product development work;Prepare the new product devel