2011年春饭店技能比赛英语.doc

饭店技能比赛（英语部分）一、用英语简介任一饭店（3分钟左右）。二、英语情景对话（分别采用中译英、英译中两种方式进行，考5题）（一）餐厅用语1 Welcome to our restaurant. 欢迎到我们的饭店。2 Do you have a reservation, sir? 先生有预定吗？3 This way ,please.这边请。4 Here s the menu.这是菜单。5 Are you ready to order now?现在可以点菜了吗？6 I will come soon to take your order. 我马上给您点单。7 Would you like tea or coffee?茶还是咖啡？8 What can I do for you? 需要我的帮忙吗？9 It look good, smells good and tastes good.这菜色香味俱全10 May I take this plate away? 我可以把这个盘子撤走吗？11 What kind of sauce would you like? 您要什么调料。12 Would you like one glass of red wine with your steak? 您的牛排需要配杯红酒吗？13 Would you like a vegetable salad or a fruit salad? 您是要蔬菜沙拉还是水果沙拉?14 The food is best eaten while hot. 这菜要趁热吃。15 Please enjoy your meal.请慢慢享用。16 Its our chefs recommendation. 这是我们厨师长的拿手菜。17 I beg your pardon? 对不起。18 Do you think the soup is tasty? 这汤怎么样？19 Whats your opinion of our service? 您对我们的服务有什么意见？20 What would you like for dessert? 甜点需要什么呢？21 Is everything all right with your meal? 您对菜还满意吗？22 Service hours are from 7:00 to 9:00 for breakfast.早餐供应时间早晨7点到9点。23 Would you like to pay cash or by credit card？ 请问是付现金还是刷卡？24 May I suggest something else? 要我推荐些什么吗？25 Do you need any ice-blocks, please? 要加些冰块吗？26 Im sorry, would you mind sitting the table with that man? 您介意和那位先生坐在一起吗？27 Would you mind sitting over there in the corner? 您介意坐在那个角落里用餐吗？28 Im sorry the restaurant is full now. 不好意思，酒店客满了。29 Im sorry, the dish is not available？ 不好意思，这个菜品没有了。30 Could you repeat your order?您可以重复下您点的菜吗？31 How do you like food here？ 您觉得这的菜怎样？32 Would you mind serving now? 现在就起菜吗？33 Here are the dishes your ordered. 你点的餐到了。34 Would you like some more rice？ 要再加些米饭吗？35 Sorry, Ive made a mistake about your dish. 不好意思，我把你们的菜弄错了。36 Wish you a most pleasant stay in our hotel！ 祝您在我们酒店用餐愉快！37 Here is your bill. 这是您的账单。38 Good bye and thank you for your coming. 再见，谢谢您的光临。39 Would you like to start with a glass of water? 先喝杯水吧？40 Would you like to try local speciality? 您想尝尝当地的特色菜吗？41 Do you need any staple food? 要些什么主食呢？42 Sorry , I tell the cooker to hurry. 对不起，我催下厨房。43 Would you like fruit or dessert else? 还要些水果和甜点吗？44 You may have a rest in the lounge if you like. 如果您不介意的话，请到大厅去休息下，有位我会告知您。45 This fruit plate is offered as a gift in our restaurant. 果盘是我们免费赠送的。46 May I have it changed the small plate？ 我可以把它换成小盘吗？47 Would you like Chinese food or European food？ 您是要中餐还是西餐？48 Here is your change.这是您的零钱。49 Please take your time. 请慢慢挑选。50 Have a cup of tea, please.请喝茶。At the Restaurant 在饭店01. Id like to make a reservation for tonight 我想预定今晚的座位。02. A table for two，please 一张两人的桌位。03. For what time，sir？ 什么时候，先生？04. Around 830 大约8 点30 分。05. May I have your name please， sir？ 可以告诉我你的名字吗，先生？06. A table for two for this evening at 830 for Mr. Frank 弗兰克先生，今晚8 点30 分，一张两个人的桌位。 07. I would like to book a table for four for next Wednesday，December 23 我想订一张四人桌，12 月23 日也就是下星期三。08. What time do you like your table？ 您什么时间来用餐？09. At 830 on next Wednesday evening 下星期三晚上8 点半。10. Please book it under the name of Mr. Watson 请以华生先生的名义订餐。11. We look forward to your visit 我们盼望着您的光临。12. Id like to reserve a table for dinner 我想预定一个桌位用餐。 13. Ill reserve a table for five at 9 pm， sir 先生，我想预订一张5 人的桌位，晚上9 点钟用餐。14. Oh，any chance of table by window？ 有没有可能订靠近窗子的桌位？15. We look forward to having you with us tonightThank you for calling 我们期待着今晚您来这里。谢谢您来电话。Seating the Guests 安排座位01Where would you like to sit？ 您愿意坐在哪儿？02We would like a table by the window so that we can enjoy the view of the lake 我们想坐在窗户旁边，这样好欣赏外面湖上的景色。03Im sorry， sir The window tables have all been taken 很抱歉，先生，靠窗户的桌子都有人了。04What about one that is further back but still offers a view of the lake？ 有靠后一点的桌子，还能欣赏到湖上景色，行不行？05Would you follow me，please？ 请跟我来好吗？06Its number 14 and your waitress will be with you right away 这就是您的桌位，14 号，服务员马上会来招待你们。07Im sorry，the house is full now 对不起，餐厅现在客满了。08But if you would like to wait you are more than welcome to do so 但是如果您愿意在这儿等的话，我们非常欢迎。09And it is on？ 那么账记在？10Now would you please take a seat and wait over there？ 您先在那边坐下来等好吗？11We will have you seated as soon as we get a free table 有空桌就请您入座。12Im sorry to say that we havent got any vacant seat at this stage 很抱歉眼下没有空桌位了。13Would you please wait in the lounge for about five minutes？ 请在休息室等大约5 分钟好吗？14Im sorry to have kept you waiting，sir and madam 先生和夫人，很抱歉让您等待。15Would you step this way，please？ 请这边走好吗？Ordering Chinese Food 点中国菜01Id like to try some Chinese food 我想尝尝中国菜。02Its divided into eight big cuisines，or say，eight styles，such as Cantonese food，Beijing food，Sichuan food，etc 中国菜分成八大菜系,或者说八种风味。如广东菜、北京菜、四 川菜等等。03Is there any difference between Cantonese food and Beijing food？ 广东菜和北京菜有什么不同呢？04Cantonese food is lighter while Beijing food is heavy and spicy 广东菜清淡适口，而北京菜则味重香浓。05Most Sichuan dishes are spicy and hot 四川菜大都麻辣浓香。06So whats your recommendation for me？ 那么你给我推荐几道菜吧。07I think Mapo beancurd and shredded meat in chilli sauce are quite special 我觉得麻婆豆腐和鱼香肉丝味道不错。08What would you like to have tonight？ 今晚您要吃点什么？09What kind of cuisine do you have in your diningroom？ 你们的餐厅有什么菜系？10We have Guangdong food，Sichuan food and Shanghai food 我们有广东菜、四川菜和上海菜。11Could you tell me the different features of them？ 你能否给我讲讲这些菜的不同特点呢？12Guangdong food is a bit light，while Sichuan food has a strong and hot taste，and Shanghai food is oily 广东菜稍微清淡，四川菜味浓而辣，上海菜油腻。13I think Id like to have Guangdong food 我想要个广东菜。14We have sliced chicken soup，dried mushroom clear soup and so on 我们有鸡片汤、香菇清汤等等。15I prefer dried mushroom clear soup 我要香菇清汤。Ordering Western Food 点西餐01What can I get you to drink？ 我给您二位拿些什么饮料呢？02Id like a martini， please 我要一杯马丁尼鸡尾酒。03Are you ready to order？ 想好点什么菜了吗？04Id like the leg of lamb 我要小羊腿。05Okay，vegetables are peas and carrots， broccoli， corn or string beans 可供选择的蔬菜有豌豆和胡萝卜、花椰菜、玉米或菜豆。06Id like the char broiled steak 我要炭火烤的牛排。07Oh，and French dressing on the salad， please 色拉上用法式色拉酱。08What soup would you like to have，Mr and Mrs Green？ 格林先生，格林太太，您要什么汤？09I think well have country soup this evening 今晚我们喝乡下浓汤吧。10How about a fish casserole for each？ 每人来份鱼锅子怎么样？11Ill have fried sole 我吃炸鲽鱼吧。12Would you like the steak well done or rare？您喜欢牛排煎得透一点，还是略生一点？13. How will you like your steak do? How would you like your steak cooked？How would you like your steak, sir? 牛排要几分熟？14What would you like for dessert？ 要什么甜食呢？15Vanilla ice cream for all of us then 那么我们都要香草冰淇淋。16Would you care for something to drink？ 您要点什么饮料吗？17Yes，a bottle of white wineDry 好，来一瓶白葡萄酒。要干白的。Serving Dishes 上 菜01Here is the fried beef with green pepper and onion 这是胡椒洋葱炒牛肉。02And I have ordered another dishplain fried shrimps 我还点了另外一道菜清炒虾仁。03Its coming 就来了。04Its sweet and sour pork 这是糖醋肉。05Im afraid there is a mistakeI ordered a sweet and sour fish 恐怕弄错了，我要的是糖醋鱼。06Excuse me，sirI ordered the hairy crab，but you gave me the green crab 对不起，先生。我点的是毛蟹，而你给我的是青蟹。07Ill get you the headwaiter 我去请主管来。08I do apologize for giving you the wrong dish 给您上错了菜，我实在抱歉。09Ill change it immediately for you 我马上给您换。10Im afraid I dont have enough time to wait for the next crab 恐怕我没有足够的时间等这道菜。11I shall ask the Room Service to serve you a snack at930 tonight and youll have your favorite hairy crab 今晚9点我请送餐服务部给您奉送一份夜宵，还有您喜欢吃的毛蟹。12And now try the green crab if you dont mind 您如果不介意的话，不妨尝尝这种青蟹。13Please take your time and enjoy yourself 请慢用，祝您用餐满意。Handling Complaints 应付抱怨01Is anything the matter，sir？ 出什么事了吗，先生。02Yes，it is my steak 是的，是我的牛排。03Whats wrong with it，sir？ 您的牛排怎么了，先生？04It is too rawI wanted mine well done 太生了，我要的是做得熟透的。05Im sorry you didnt enjoy it，sir 您觉得不好吃，很抱歉，先生。06Ill return it to the kitchen and bring you one thats well cooked 我把这盘送回厨房，再给您拿一盘做得熟透的来。07Sorry for the trouble 对不起，给你添麻烦了。08Thats perfectly all right 一点也没有关系。09How is your steak this time？ 这回怎么样，先生？10It is done just right this time 这回做的口味不错。11Im glad you enjoy it 很高兴您能喜欢它。12Im very upset at the way I have been treated 我对我所受到的对待很不满意。13Perhaps you could tell me what exactly is the matter 也许您能告诉我究竟出了什么事。14Im sure the waitress didnt mean to be rude 我敢肯定那位服务员不是故意对您无礼。15Well，there is something elseThis wine here，I think it is corked 还有呢，这葡萄酒，我看是走了味了。Ways of Paying 付款方式01Would you like anything else，sir and madam？ 先生和夫人，还要用些什么？02Well take the check now 给我们账单。03Whats the 21 yuan for？ 这21元是什么费用？04For the three coffees 3杯咖啡钱。05We only had two 我们只要了两杯。06Would you mind checking it again？ 您不介意再查看一下吗？07Would you please sign for it，sir？ 先生，请在账单上签字，好吗？08Are you all through，madam？ 您吃好了吗，夫人？09Did you enjoy your dinner？ 您吃得满意吗？10Yes，everything was very good 是的，每样菜都很好。11Can I have my bill，please？ 请给我账单好吗？12Yes，one moment，please 好的，请稍等。13Thanks for your nice serviceHere is 70 dollars 谢谢你们周到的服务。这是70 美元。14Keep the change，please 零钱不必找了。At the Cafeteria 在自助餐厅01People like to eat in a cafeteriaIts cheap and quick 人们喜欢在自助餐厅用餐。它又快又便宜。02Just pick up a tray，put a knife，a fork，a spoon and a paper napkin on it，and then start down the line 先去拿餐盘，放上刀叉汤匙和餐巾纸，然后去排队。03You can choose whichever you want 你想要什么就选什么。04What a variety！ 品种真多呀！05What are you going to have？ 你想吃什么呢？06OK，lets join in the line along the counter 好吧，我们就去柜台边排队吧。07How long will it take to reach the buffet？ 要花多长时间到达卖食品的柜台呢？08It smells good 这味儿好香。09They make my mouth water 这些食品使我流口水了。10Tell the man behind the counter what you want 你要什么就告知柜台后面的男服务员。11You get two vegetables with it and some potatoes orrice，whichever you want 吃鱼可以搭配两样素菜，外加土豆或者米饭，任你挑选。12Just point to it if you dont know the name 如果你不晓得菜名，就用手指点。13I want that fresh straw berry pie with whipped cream，thats my favorite 我要新鲜草毒馅饼加些打起泡的奶油。这我最喜欢的。（二）客房英语1 Housekeeping , may I come in? 客房服务，我可以进来吗？2 Here is your room key. 这是您的房间钥匙。3 May I know your name and room number? 请问您的名字和房卡号码是多少？4 Are these your baggage? 这些是您的行李吗？5 I hope Im not disturbing you. 希望没打扰到您。6 Would you mind filling in the registration form? 请你将登记表格填下，可以吗?7 Just let me know if there is anything I can do for you. 如果您需要帮助，请告诉我。8 Im the floor attendant. 我是楼层服务员。9 How do you like this room? 您觉得这房间怎么样？10 The room is facing South and commands a good view of the Huang pu River. 房间朝南，并能够一览黄浦江的风景。11 Here is our hotels Service Information Booklet. 这是我们酒店的服务信息指南。12 Would you like express service or same-day? 您要快洗还是要当日即取呢？13 We have wide experience in de-spotting. 我们酒店在去除污渍方面很有经验。14 Im always at your service. 我随时为您服务。15 Its against our hotels regulations to perform this service. 我这么做是违反酒店规定的。16 Would you like a morning call? 您需要叫早服务吗？17 Ill tell the operator to call you up at 6 tomorrow morning. 我将通知接线员明早6点叫醒您。18 We have standard rooms, single rooms, garden suite and presidential suite. 我们酒店有标准房，单人房，花园洋房和总统套房。19 How long do you plan to stay? 您计划待几天？20 If you need room service, please call us. 请打电话给我们，如果您需要的话。21 You can call the housekeeping, if you need laundry service. 如果您有衣服要洗，可以和客房服务员联系。22 May I do you room now? 我现在可以清扫您的房间吗？23 Do you need bellboy to take your baggage? 您需要行李生帮您提行李吗？24 What else can I help you?还有什么可以为您效劳的吗？25 Breakfast is served from 7:00 to 9:00on the first floor. 早餐从早上7点到9点供应。26 The room charge is include two breakfast. 房价包含了2份免费的早餐。27 Do you have a reservation with us? 请问您有预定吗?28 Please pay RMB300 as deposit. 请付300元定金。29 Would you like to make the payment, in cash or by credit card? 您是现金付款还是刷卡？30 You can call the front desk directly if you need a taxi. 如果您需要出租车，请直接和前台联系。31 Thank you for waiting. 让您久等了。32 Ill contact with engineer to repair it. 我将联系工程师来修理。33 Just a moment, Ill send an attendant to your room. 稍等以下，我通知服务员去您的房间。34 Have you got through with the check-in procedure? 您的住宿登记手续办好了吗?35 Sorry, we have no vacant room for you. 对不起，我们没有空余房间了。36 Have you any laundry? 有需要洗的东西吗?37 The laundry man is here to collect it 洗衣部来收需要洗的衣物了。38 Shall I book a room for you or will you come and book it yourself？ 需要我为您定房间还是您自己订呢？39 When will you like me to do your room? 您需要什么时间我来给您打扫房间呢？ 40 Could you sign on the bill , please. 请在单上签字。41 Let me carry your luggage. 让我帮您提行李吧。42 This is what I should do. 这是我应该做的。43 Would you like me to draw the curtains for you? 您需要我为您拉上窗帘吗？44 May I come to your room and have a look? 我可以到您的房间看看吗？45 Its free of charge. 这是免费的。46 Let me adjust the air conditioner for you. 让我帮您调下空调。47 Wee are very glad to service for you.我们很乐意为您服务。48 Your room is at the end of the corridor. 您的房间在走廊的尽头。49 These will be back within2 hours. 这些会在2小时后送来。50 We look forward to serving you again. 很期待下次继续为您服务。Room Reservations 预订房间1Id like to book a double room for Tuesday next week 下周二我想订一个双人房间。2Whats the price difference？ 两种房间的价格有什么不同？3 A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night 一间双人房朝阳面的每晚140 美元，背阴面的每晚115 美元。4I think Ill take the one with a front view then 我想我还是要阳面的吧。5How long will you be staying？ 您打算住多久？6Well be leaving Sunday morning 我们将在星期天上午离开。7And we look forward to seeing you next Tuesday我们盼望下周二见到您。8Id like to book a single room with bath from the after-noon of October 4 to the morning of October 10 我想订一个带洗澡间的单人房间，10 月4 日下午到10 月10 日上午用。9We do have a single room available for those dates 我们确实有一个单间在这段时间可以用。10. What is the rate， please？请问房费多少？11. The current rate is 50 per night现行房费是50 美元一天。12. What services come with that？这个价格包括哪些服务项目呢？13. That sounds not bad at all Ill take it听起来还不错。这个房间我要了。14. By the way， Id like a quiet room away from the street if it is possible 顺便说一下，如有可能我想要一个不临街的安静房间。At the Reception Desk 在接待处01I want a double room with a bath 我要一间有浴室的双人房。02How much a day do you charge？ 每天收费多少？03. It is hundred yuan a day including heating fee, but excluding service charge 一百元一天，包括供暖费但不包括服务费。04Its quite reasonable 收费十分合理。05How long do you intend to stay in this hotel？ will you be staying？ 您准备住多久？06Have you got through with the checkin procedure？ 你是否已经办妥住宿登记手续？07. Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning？ 我能为我的朋友预订一间单人房吗？他将于明天早上到达上海。08Would you mind filling in this form and pay a hundred yuan in advance for him 请填好并预付一百元钱。09This is a receipt for paying in advance. Please keep it. 这是预付款收据，请收好。10Have you any vacant (spare) room in the hotel？ 旅馆里有空余房间吗？11Sorry, we have no vacant (spare) room for you But I can recommend you to the Orient Hotel where you may get a spare room 对不起，我们已经客满了。但是我可以介绍您去东方饭店，那里有空余的房间。12Good afternoon, my room number is 321Any mail for me？ 下午好！我的房号是321。有我的信吗？13Yes .You have two letters and one telegram，also a message was left by a lady before one hour有的。您有两封信和一封电报，一小时前有一位小姐来电话留言给您。14Ill mail a letter to USA by airmail 我要寄一封航空信到美国。15How much do I have to pay for you？ 我要付多少钱？16A letter generally mails to AmericaEuropeAfrica by airmail First 20 grams is 20 yuan 通常一封寄到美国、欧洲、非洲的航空信，20 克收费20 元。三、饭店术语解释（分别采用中译英、英译中两种方式进行，考10题）（一） 餐厅 Stirrer 搅拌棒 Napkin 餐巾纸 dining-room/hall 餐厅 beer 啤酒 brandy白兰地 whisky威士忌 cocktail鸡尾酒 champagne香槟酒 port葡萄酒 roast chicken烤鸡 steak牛排 abalone 鲍鱼shark fin鱼翅 11 lobste龙虾r 12 seafood海味 13 appetizer 开胃食品14 dim sum点心 17 dessert 甜食18 snack 小吃19 fruit plate果盘 20 buffet自助餐 21 specialty 招牌菜22 todays special 今日特餐23 fruit salad水果沙拉 24 light soup清汤 25 thick soup浓汤 26 potage法国浓汤 27 broth 肉汤28 pudding 布丁29 sago西米露 30 custard tart蛋挞 31 cheesecake奶酪蛋糕 32 plate盘子 33 dish 碟子34 bowl 碗35 soup spoon汤匙 36 table knife 餐刀37 fork叉子 38 tea pot茶壶 39 toothpick 牙签40 menu 菜单41 main course 主菜42 fast food 快餐43 picnic lunch 便当44 chef 厨师长45 captain领班 46 napkin餐巾 47 cafeteria 自助餐厅48 wine 酒 49 crab 螃蟹cuisine菜系（chinese cuisine）1. Guangdong (Yue) or Cantonese cuisine (Yue Cai)Representative Dishes: Chinese steamed eggs (Zheng Shui Dan) Congee with century egg (Pi Dan Zhou) Cantonese fried rice (Chao Fan) Sweet and sour pork (Gu Lu Rou) Steamed spare ribs (paigu) with fermented black beans and chili pepper (Chi Jiao Pai Gu) Stir-fried vegetables with meat (e.g. chicken, pork or beef) (Qing Cai Chao Rou Pian) Steamed frog legs on lotus leaf (He Ye Zheng Tian Ji) Steamed ground pork and salted duck egg (Xian Dan Zheng Rou Bing) Blanched vegetables with oyster sauce (Hao You You Cai) Stir fried water convolvulus with shredded chili and fermented tofu (Jiao Si Fu Ru Tong Cai)2. Sichuan, Szechuan or Szechwan (Chuan) cuisine (Chuan Cai)Representative dishes:v Kung Pao chicken (Gong Bao Ji Ding)v Tea Smoked Duck (Zhang Cha Ya)v Twic