售票处岗位英语.doc

售票岗位英语一、公共部分：1、请：please2、请等一等：wait a moment , please.3、谢谢：thank you.4、不客气：You are welcome.5、你会讲英语吗？：Can you speak English?6、是的，会一点:Yes, a little.7、我的英语不好：My English is poor.8、银行：bank9、卫生间：lavatory、washroom10、民航班车：airport bus11、出租车：taxi12、旅馆：hotel13、机场：airport14、市区：down town15、靠走廊座位：aisle seat16、靠窗座位：window seat17、机票：ticket18、机场费：airport fee 税：tax19、航班号：flight number20、身份证：I.D card21、直航：non-stop flight 转机：transfer flight 22、候补柜台：standby counter23、售票窗口：ticket office24、班机时刻表：time table25、请原谅（在未听到对方要求重复时用）：Pardon.26、由于天气原因：due to the bad weather27、由于飞机调配原因：due to the aircraft adjustment28、由于飞机晚到：delayed arrival29、由于航行管制：aircraft control30、由于机场关闭：the airport closed31、由于飞机机械原因：due to the maintenance of the aircraft32、航班已取消：the flight has been canceled.33、延误：delay二、对话：P:passenger 乘客S:staff 职员S:Hello.What can I do for you ?您好，我能为您做点什么？P:Whats the earliest(latest)flight to Guangzhou today?请问今天飞往广州的最早（最晚）的航班是几点？S:Its at 13:20(1:20PM). The flight number is CZ3616.下午1点20分，班次是3616。P:Please give me one ticket.我要买一张机票。S:Do you want First Class,Bussiness Class,or Economy Class?one way or return? 请问您要头、公还是经？单程还是往返？P:Economy,one way.经济舱，单程。S:Can I see your passport?请出示您的护照好吗？P:Here you are.Is this ticket on sale?给您。请问机票打折吗？S:No,its not.（yes,50%（fifty persent）discount）没有。是的，50%的折扣。P:Whats the price?请问多少钱？S：2660yuan。Heres your passport.Please fill out this form.2660元。这是您的护照，请填写这张表。P：Sure.Heres 3000RMB.好，给您3000元。S: Thanks.Please give the money to the bank .