环境健康安全企业责任.pdf

Environment, Health and Safety A corporate task and responsibility Hans-Otto Bietz George He 2014 Supplier Quality Forum Shanghai November 2014 环境，健康和安全 企业责任 Hans-Otto Bietz George He 供应商质量论坛 上海，11月 2014 Why EHS management? 3EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 为何需要EHS管理? 4EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Understanding the consequence of an incident along the value chain SuppliersSourcingProductionDistributionClients EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz5 沿着价值链了解事故的后果 供应商采购生产发货客户 EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz6 Incident 7EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 事故 8EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Impact of an incident SuppliersSourcingProductionDistributionClients Incident 9EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 事故的影响 供应商采购生产发货客户 事故 10EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Fire wall Automatic fire detection Example for possible impact on business continuity 11EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 防火墙 自动火灾探测仪 对企业营运可持续性可能产生 影响的案例 12EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz site emergency team was formed customers informed products prioritized, customers replenished extra shifts activated and key suppliers replenished stocks. EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz13 成立现场应急队 通知客户 重要产品优先，给 客户补货 加班生产 关键供应商的物料库存. EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz14 Risk Distribution in Supply Chain Production Warehouse 1 Warehouse 2 Customer X Customer Y Customer Z EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz15 供应链的风险分布 生产 仓库 1 仓库 2 客户 X 客户 Y 客户 Z EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz16 Fire safety and Escape Routes 消防安全逃生路线 Fire protection Structural and technical fire protection Emergency escape routes (staircases, corridors) Smoke exhaust systems Automatic fire / gas detectors Automatic extinguishing etc. Sprinkler - systems Fire water supply Fire water retention Load-bearing structure Fire walls Walls and ceilings Exterior walls and roofs 19EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 消防 建筑学消防技术 应急逃生路线（楼梯，走廊） 排烟系统 自动火灾/气体探测器 自动灭火-喷淋系统 消防用水 消防用水后的安全处理 承重结构 防火墙 墙壁和天花板 外墙和屋顶 20EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Emergency Routes & Exits Always two (emergency) exits and eventually two staircases Fire Escape Plan Ideally equipped with emergency lights Clearly marked Signs must show the way to the nearest exit leading directly outside Fire Safety and Escape Routes 21EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 紧急逃生线路和出口 保证两个(应急)出口对应两个楼梯 火灾逃生计划 配备应急灯 清晰的标识 标识必须清晰的指明直接到达出口的最近线路 消防安全逃生线路 22EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz and not something like this : X X Fire Safety and Escape Routes 23EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 不应是这样的: X X 消防安全逃生线路 24EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Emergency Routes & Exits Always two (emergency) exits and eventually two staircases Fire Escape Plan Ideally equipped with emergency lights Clearly marked Signs must show the way to the nearest exit leading directly outside Never locked! Fire Safety and Escape Routes 25EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 紧急逃生线路和出口 保证两个(应急)出口对应两个楼梯 火灾逃生计划 配备应急灯 清晰的标识 标识必须清晰的指明直接到达出口的最近线路 千万不能锁住！ 消防安全逃生线路 26EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz and not something like this: X X and now : my favourite X Fire Safety and Escape Routes 27EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 不应是这样的: X X and now : my favourite X 消防安全逃生线路 28EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Emergency Routes & Exits Always two (emergency) exits and eventually two staircases Fire Escape Plan Ideally equipped with emergency lights Clearly marked Signs must show the way to the nearest exit leading directly outside Never locked! Free from bags and other equipment! Fire Safety and Escape Routes 29EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 紧急逃生线路和出口 保证两个(应急)出口对应两个楼梯 火灾逃生计划 配备应急灯 清晰的标识 标识必须清晰的指明直接到达出口的最近线路 千万不能锁住！ 不要让箱子，包裹和设备等之类的物品挡住逃生出口! 消防安全逃生线路 30EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz X and not something like this : Fire Safety and Escape Routes 31EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz X 不应是这样的 : 消防安全逃生线路 32EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Supply chain related protection level 供应链的相关保护级别 Protection according to the Business Impact Analysis Incident SuppliersSourcingProductionDistributionClients High protection High protection High protection 35EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 根据企业营运影响分析进行保护 事故 供应商采购生产发货客户 高防护 高防护 高防护 36EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Bullet point chart Arial Bold 28pt over two lines Example to avoid an impact on business continuity: Security and fire safety Intrusion system Sprinkler system, Fire walls, Retention EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz37 Bullet point chart Arial Bold 28pt over two lines 避免对企业营运可持续性造成影响的案例 安保和消防安全 非法入侵报警系统 自动喷淋灭火系统 防火墙，消防用水后的安全处理 EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz38 Ensuring the uninterrupted availability of all key business and mission- critical business activities, even in case of a disaster. Identifying the most important products and services, the major natural and operational risks and proactively minimizing them to an acceptable level. Taking appropriate preventive measures, and improving the companies resilience against the disruption of its ability to achieve its key products and services. Effectively managing the consequences of business interruptions caused by any event and returning to an agreed level within an agreed time after the disruption. BCM（Business Continuity Management) Definition EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz3939 万一发生灾难时，确保企业所有关键业务的可持续性。 识别最重要的产品和服务以及主要的自然和经营风险，并积极将风险降低 到最低水平。为了保证提供关键产品和服务，在企业发生事故时，应采取 适当的预防措施，提高其恢复的能力。 有效的管理由事故导致的破坏，在约定的时间内使系统恢复到可以接受的 水平。 BCM(企业营运可持续性管理） 定义 EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz4040 Five Pillars of Business Continuity - the classical BCM process. Prioritization of Products Business Impact Analysis Risk Assessment / Mitigation Recovery and Response Reporting Updating - Auditing 1. 5. 4. 3. 2. EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz41 企业营运可持续性的五大步骤 -经典BCM流程 产品优先级 企业营运影响分析 风险评估 / 降低 恢复和响应 报告 更新 审计 1. 5. 4. 3. 2. EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz42 Group Business Continuity Management Segments Output Input Materials & Services Modules Information processing capabilities / Manufacturing processes Environment, Health, Safety & Security / Warehouses / Insurances Production Materials Facilities / Utilities Transport Manufacturing Sites Processes Prioritization of Products Business Impact Analysis Risk Assessment / Mitigation Recovery and Response Reporting Updating - Auditing 1)5)4) 3) 2) EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz43 企业营运可持续性管理 环节 输出原料和服务输入 模块 IT咨询系统 / 生产工艺 环境, 健康, 安全 & 安保 / 仓库 / 保险 生产物料 厂房 / 设施 运输 生产场地加工 产品优先级 企业营运影响 分析 风险评估 降低 恢复和响应 报告 更新 审计 1)5)4) 3) 2) EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz44 Surrounding of an incident Medical Service Fire Service Neighbor-hood Media & Press Authorities Public Relations EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz45 一个事故影响的范围 医疗服务 消防服务 周边 媒体和新闻 政府部门 公共关系 EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz46 Fire protection Emergency countermeasure organization 6.1 Site emergency manager 6.2 Information gathering / assessment center 6.0 Site emergency team 6.3 Emergency response team 6.4 Restoration & reconstruction team Public emergency response services Media Management Experts & representatives of agencies involved in the incident On-site management Emergency countermeasures team Emergency countermeasures manager Emergency operation center Emergency control centre Headquarters Merck Crisis communication management Product crisis management Country management Group management Merck functions External functions On-site management activities Corporate management activities Country management activities 47EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 消防 应急组织 6.1 现场应急经理 6.2 收集信息/评估中心 6.0 现场应急小组 6.3 应急响应小组6.4 恢复和重建小组& 公众应急响应服务 媒体管理 这一事故中的参与机构的专家和代表 现场管理 应急对策小组 应急对策经理 应急行动中心 应急控制中心默克总部 危机沟通管理 产品危机管理 国家管理 集团管理 默克职能 外部职能 现场管理活动 集团管理活动 国家管理活动 48EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 49 Responsibility is one of Mercks key values Not only with regards to: Leadership Products Business But also: Environment Employees Community EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 50 责任是默克最重要的价值观之一 不仅有关于: 领导力 产品 业务 同时: 环境 员工 社会团体 EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Setting Standards Merck Responsible Sourcing Principles 51 On the basis of our Code of Conduct and our Social Charter the Merck Responsible Sourcing Principles consolidatetherequirementsweplaceonour suppliers concerning responsible conduct. We also clearly highlight the responsibility of suppliers to apply our standards to their upstream value chain. Topics Human Rights and Ethical Business Standards Labor Standards (ILO) Environmental Protection and Compliance Occupational Health and Safety Animal Welfare Available in Spanish English EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 设定标准 默克公司负责采购原则 52 基于我们的行为准则和社会宪章原则，默克公司负责采 购的原则加强巩固了我们对供应商关于责任的行为要 求。我们也明确强调了供应商的责任，将我们的标准， 应用于他们的上游价值链。 主题 人权和商业道德标准 劳工标准（ILO） 遵守环境保护 职业健康和安全 动物福利 Available in 西班牙语 英语 EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Key points EHS permit and other legal requirements must be fulfilled and permits/ licenses maintained Legal work time and overtime limits Regular work time should not exceed requested time / week (on average) Overtime work should not exceed requested lime / month Minimum paid vacation days/ year after defined time / year of service Legally applicable minimum salaries as per region and industry are to be observed Merck applies a zero tolerance requirement to child and forced labor (both are also forbidden by Chinese labor law) EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz53 关键点 必须符合EHS许可证和其他法律的要求，并且许可证/执照应及时 更新 法定工作时间和加班限制 每周正常工作时间不应超过所规定的时间（平均） 每月加班时间应不超过所规定的时间 根据规定的时间/服务年限应享有的每年最低带薪年假天数 按地区和行业规定法定最低工资 默克公司对儿童和强迫劳动（中国劳动法所禁止的），实行“零容 忍”的态度 EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz54 Audit results Product/ Company Risk Country-Related Risk Audit observations are rated according to severity into, either 1.Critical 2.Major 3.Minor Re-audit frequency depends on the results of the audits In case of critical findings (i.e. child or forced labor, risks to human live, community impacts, risk of closure due to non-compliance) satisfactory corrective action proposal is mandatory upon receipt of report or supplier may be suspended or phased out Critical Any observation rated as Critical must be rectified or mitigated as soon as possible. Proposal for corrective actions shall be submitted by the supplier to Merck within one week after receiving the audit report. If critical observations are not addressed in a timely manner (case specific), this may negatively impact future sourcing decisions. Major Any observation rated as Major is believed to be significant enough to require a formal corrective action response by the supplier within one month of the receipt of the audit report. Minor Any observation rated as Minor does not require a formal corrective action plan and the implementation of associated corrective actions will also not be tracked by Merck. EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz55 审计结果 Product/ Company Risk Country-Related Risk 根据审计缺陷的严重程度可分为： 1.关键 2.主要 3.次要 再次审计频率取决于审计结果 如果是关键缺陷项，(如：童工或强迫劳 动, 对人类生活产生风险，由于不合规 造成的社会影响和倒闭的风险) ，必须 在收到报告后，提供满意的整改计划， 否则供应可能被暂停或淘汰 Critical Any observation rated as Critical must be rectified or mitigated as soon as possible. Proposal for corrective actions shall be submitted by the supplier to Merck within one week after receiving the audit report. If critical observations are not addressed in a timely manner (case specific), this may negatively impact future sourcing decisions. Major Any observation rated as Major is believed to be significant enough to require a formal corrective action response by the supplier within one month of the receipt of the audit report. Minor Any observation rated as Minor does not require a formal corrective action plan and the implementation of associated corrective actions will also not be tracked by Merck. EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz56 At Merck Safety is always a top priority issue EHS-policy Management system Management commitment Group standards & procedures Training & qualification system Internal & external audits EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz57 在默克，安全一直是最优先考虑的问题 EHS-政策 管理系统 管理者承诺 集团的标准和程序 培训，认证系统 内部和外部审计 EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz58 Occupational Health and Safety (OHS) 职业健康和安全(OHS) Why to improve OHS-performance at our workplaces Good working environment improves working results of our employees Healthy“ working conditions keep employees healthy and avoid loss of working time by illness Operational safety reduces risks of injuries and damages to equipment and material Legal requirements have to be met Especially working with hazardous chemicals requests high protection levels 61EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 为何要在工作场所，提高职业健康安全 良好的工作和环境有助于提高员工的工作业绩 “健康”的工作环境使员工保持健康，避免由于生病导致的误工 安全的操作有助于降低设备和材料的损坏的风险 满足法规要求 特别对于从事于有毒有害危险品时，要求高水平的防护 62EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Occupational Health and Safety Laboratory Do you have ? Emergency showers Do you wear ? Fire extinguishers Free escape routes Safety glasses Labcoats (with long sleeves) Closed solid shoes Safety data sheets Fume Cupboards Hygiene Gloves Safety aspects in the laboratory: 63EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 实验室的职业健康和安全 你有吗？ 应急淋浴 你穿戴了吗? 灭火器 畅通的逃生线路 安全眼镜 长袖实验室工作服 防护工作鞋 安全数据表 通风柜 卫生 手套 实验室的安全方面: 64EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Safe Laboratory Emergency Equipment I Emergency Shower Minimum one, better two at the doors of the laboratory Requirements: Properly signed The flow must be minimum of 30 l/min Mustnt shut off automatically Must be checked monthly Should be of drinking water quality Consider local legislation or regulations 65EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 实验室 安全应急设备 I 应急喷淋 至少要配备一个, 最好在实验室门口配备两个 要求: 恰当的标识 流速必须最少满足30 l/min 不能自动关闭 必须每月进行检查 应达到饮用水的质量 符合当地的法律法规 66EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Safe Laboratory Emergency Equipment II Eye wash Minimum one at the washing basin, optimum at the emergency showers and at every washing basin Wash your eyes, avoid solution contact to the rest of your face If one use washing bottles : Dont re-use opened washing bottles, replace them with sterile ones Requirements: Properly signed Must be checked monthly Should be of drinking water quality Take care of the protection cover Consider local legislation or regulations 67EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz 实验室 安全应急设备 II 洗眼器 至少在洗脸盆处配备一个，最好在每个洗脸盆和应急喷淋处都有配备 冲洗眼睛，避免冲洗溶液接触到脸部其他部位 如果使用洗瓶的话: 不要重复使用洗瓶，使用消毒过的洗瓶 要求: 恰当的标识 每月必须检查 应达到饮用水的质量 保护好盖子 符合当地法律法规 68EQ-Corp. Environment, Health & Safety - Hans-Otto Bietz Safe Laboratory Emergency Equipment III First Aid Boxes Minimum one located in the main corridor, optimum at every laboratory Requirements: Properly signed storage place Must be check