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Work roles,English Department, Huzhou Teachers College,Objectives,1) Enable students to talk about the duties of various jobs. 2) To exchange brief job description.,Tasks and schemes,1) Check 8 2) Speaking 17 3) Reading two 35 4) Writing 20,Speaking (continuous):,Discuss with your group members and demonstrate the various responsibilities and duties in different department of a company. 6) Personnel / human resources department Recruit / hire new staff Interview applicants Promote staff Train staff Fire staff Retire staff (offer retirement pension) Deal with relationships between management and work force,7) R&D department 研发部 Do market research Do product research Design a product Engage in product development进行产品开发 Carry out / perform / conduct experiments Customize(To make or alter to individual or personal specifications: 定做:按照个人的规格制作或改制)a product 8)Computers department Take care of routine installment and maintenance of computer hardware and software for various departments and subsidiaries of the company,Take care of exploitation(development) and utilization of the Internet Work on the development of personnel, accounts, production and sales systems Devise a new payroll system 9) Production department Plan and organize operations Prepare operational schedules Schedule projects and deal with plant maintenance Coordinate manufacturing activities to ensure production and quality of products meet specifications Observe workers to ensure compliance with standards,10) Dispatch department 配送部 Manage inventories (The quantity of goods and materials on hand; stock.存货总值:手头上货物和材料的数量;库存) Take / receive and manage sales orders Handle the receipt, storage and issue of stock Prepare and check orders to go out to shops Deliver goods 11)Legal department Mediate patent disputes and handle infringement on behalf of the company Handle legal issues involving labor relations, health and safety, workers compensation, etc,12)Purchasing department Select suppliers Keep records of prices and order office supplies Procure materials according to operational schedules Prepare purchase orders Manage customer relationship and deal with suppliers 13)Supplies department Provide special equipment and supplies Provide overalls and labour protection appliances for staff Dispatch supplies for subsidiaries and workshop,14)Assistant general manager 总经理助理(副总经理) Assist the general manager with routine work Be responsible for everything when the general manager is away 15)Manager Be responsible for the main activities of the company such as manufacturing and sales Make decisions Make plans Handle difficult situations at work Deal with problems and complaints Sign contracts Monitor expenses claims,16)Secretary Make / answer telephone calls Make / take notes, minutes and message Deal with files and correspondence Write memos and reports Work at computer for word processing Receive guests and visitors Arrange meetings Make appointments 17)Office administrator行政秘书 Send sales invoices Pay purchase invoices Process staff expenses,2. Discuss the function of present simple and present continuous. Present simple: To refer to permanent or long-term situations I work for the UK subsidiary of a Japanese company. To refer to regular actions: I produce technical documents. To refer to states: I have a lot more responsibility now. To refer to future time in subordinate clauses: I always have to consult him before I can make even the smallest alteration. As part of a conditional clause: If something needs doing, then I think whoevers available should do it.,Present continuous: To refer to temporary situations: Im traveling around Europe a lot. To refer to current activities: Im a temp and Im working as a PA /P.A. (personal assistant) or a law firm in London just now. To refer to an activity happening around a particular time: Especially when youre starting a new job. To emphasize that an activity is ongoing: Everyones still clocking in and out at the same time.,3. Reading on page 7 Difficult points: Team leaders workshop(a meeting in a particular subject, in order to talk about a certain area of interest. Symposium or seminar) Ekstrom Engineering艾斯特朗工程公司 Issue, problem, question Issue: 多指重要、有争议的问题。There are important social issues. Problem多指须解决的问题、疑难问题、难处理的问题。 Question则多指提问的问题、难题。,Perception: the ability to understand. Attribute: quality belonging to or forming pat of the nature of a person or thing.(property) Questions and answers: How did Barrie Watson use the WorkSet? Barrie Watson used WorkSet to ascertain that Ekstrom Team Leaders had different perceptions of the precise level of responsibility to be allocated to each of their key tasks. He then helped the company to use the WorkSet colors to select which level was most appropriate for each task and to communicate its expectations to the Team Leaders. What were the team leaders asked to do first? To explain how they saw their roles.,What did this show? Leaders had different perceptions of their roles. What did the use of WorkSet colors then allow the company to do ? To communicate the most appropriate approach to a series of key tasks. Why does Barrie Watson distinguish between skills and attributes? Skills can be developed, attributes (i.e. the qualities people are born with) cannot. How can Ekstrom ensure its team leaders have the right attributes? It can set up assessment centers to screen applicants and team leaders.,How to write a business report: The title of the report(e.g. Report on Effective Team Leadership Workshop, p.7) The heading (e.g. Introduction, Findings, Conclusions, Recommendations) and content of each paragraph Useful phrases for each paragraph(see p.8) Particular attention should be paid to structures following suggest, recommend and advise: e.g. It is suggested to set up assessment centers. (wrong expression) It is suggested that we (should) set up assessment centers.,4.Writing Sample answer: (approximately 235 words) Report on Reassessment of Job description Introduction This report sets out to use WorkSet colours to assess the accuracy of my job description as PR Officer and to suggest a number of changes. Findings It is clear that there is a difference between the way the company views the job and the reality as I perceive it. Firstly, a number of areas which demand a significant proportion of my time are not mentioned in the official job brief. The segment on the pie chart which provides most cause for concern,is the pink sector; this relates to my attendance at a number of meetings to which I can contribute little.Another significant area is the grey segment; this refers to the unscheduled(不按时间表的) time I sp

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