酒店客房部协调员工作流程

is responsible for Organization training, and implementation, and check; 12, master workshops annual economic indicators of implementation, reporting to financial health on a regular basis; 13, is responsible for the daily oversight in the allocation and use of funds; 14, responsible for all Department statistics, collecting, sorting, reporting of accounting reports; 15, the company responsible for the supervision of the Treasury, including the third grade library, a library of materials, products for regular inventory handling, sampling, storage monitoring, the picking work, and provide the inventory report, and make the appropriate accounting treatment; 16, responsible for waste and recycling, transportation and settlement; 17, is responsible for all product sales accounting functions; 18, responsible for the companys raw materials, auxiliary materials, account management; 19, is responsible for the flow of control of all assets of the company, according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing, settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company-wide special inspection of asset management; 20, according to the companys business activities, monthly projects involved in the business activities of the company (including expenses, business management, cost control, cash flow, revenue, etc) financial analysis, provide a basis for decisions for the company, the business of the company responsible for monitoring, forecasting and risk analysis; 21, responsible for the settlement of transactions with the Bank; 22, is协调员工作流程早班协调员：07：0007：051、 到办公室签到2、 看交接本07：0507：35排房，并注明注意事项7：358：001、 打印相关报表A、 Extra Bed & Baby Cot Report 交给早班RunnerB、 VIP Report：Report （主管）C、 Group Report:D、 Out of order reportE、 Arrival 、Departure 、In-house report上面注明餐饮部送水果的房间号，自己保留一份再 给C班Runner每人一份8：009：001、 发邮件并更新白板上的信息A、 Out of order list：先保存到桌面上的Out of order list文件夹里；再添加附件；收件人有：Joseph ye； Frankson Lee； Dennis Chin ；Cathy Chen ；Chris Wen ；Supervisors ; Neil Zhang；Normal Sun ；Frank Zhang Duty Engineer ；Ann Wang B、 Food order list先保存到桌面上的Food order list文件夹里；再添加附件；收件人有：MOSAN-Chefs；总厨.然后抄送给房务总监Dennis，老板(Cathy Chen)和Chris,主管 9：0012：00 、8：459：00 发钥匙，手机 9：009：15 分配欢迎卡，总卡给Runner 9：159：30 核对钥匙，Buggy 车，手机并签字接听电话，传达相关信息并跟进服务是否完成让主管跟进团队的房间，确保提前1小时所有房间OK（在住客率正常的情况下，不高于70每隔半小时看INControl系统通知员工亮打扫灯的房号；及时更新系统若有新的Arrival，VIP及VD房要及时传达给区域主管和AH、AEH12：0013：00午餐13：0014：00 接听电话核对VD房，Arrival VIP，并通知主管及AH打印差异房，与主管核对实际房态并报告值班经理，然后交EH签字14：0014：30与中班交接，并协助发放中班PA，Floor，的钥匙，手机14：3015：301、 发邮件（In-House VIP）2、 打印和复印相关表格3、 整理第二天的报表4、 算出第二天需要做房的人数5、 在电脑上更新IN-House VIP 发邮件给EH、 AEH、 AH、 Supervisor6、 同中班盘点手机，钥匙，做好交接。7、 同前台协调员核对第二天的团队及用房情况15：3016：001、 清洁整理办公室，将相关表格归档2、 签退中班协调员14：0014：301、 到办公室签到2、 查看交接本3、 与早班做好交接记录早班未跟进的事项并及时跟进4、 打印Arrival、Departure、In-House、Extra Bed、Baby Cot将早班的那份报表归档14：3018：001、 接听电话传达信息2、 每隔半小时更新系统若有新的Arrival，团队，VD房及换房并通知区域主管和中班主管3、 17：00打印报表与区域主管核对房态包括O 、I、17：3018：00晚餐18：0022：30、 收钥匙，登记、 接听电话传达信息作好记录3、 将客人遗留物作好记录存放在相应月份的柜子里4、 通过总表查看并核对员工是否已下班，并检查钥匙、Buggy车，手机并签字5、 将所有员工的报表整理归档早班、中班、主管（AM）、主管（PM）6、 打印一份All Room St