写作练习商务英语.ppt

,写作练习,SalutationCloseCommentDearSir(s)DearMadam(s)YoursfaithfullyYoursverytrulyYoursrespectfullyFaithfullyyoursVerytrulyyoursFormalDearMr.HarrisDearMrs.HarrisYourssincerelySincerelyyoursAlwayssincerelyyoursAlittleInformalDearJaneBestregardsBestwishes,KindregardsWarmregardsWithmanythanksPrivate,veryinformal,Openingsentences:IwasgladtoreceiveyourletterofInyourletterofyourequireaboutThankyouforyourletter.InreplytoyourletterWithreferencetoyourletterReferringtoyourletterWhenIreceivedyourletterofIatoncegaveinstructionforIamsorrywecannotsupplythecurtainsyouorderedon注意：开头要切题，开始就报告好消息；不使用否定性的或不礼貌词语；要从对方角度出发（you-viewpoint）,不以我为中心（I-viewpoint）；不重复对方已知信息。；起首段落不应太长；前后一致，保证连贯。,Endingsentence:Weshalldealpromptlywithanyorderyouplacewithus.Wearesorrythereshouldhavebeensomemisunderstanding.Wearegladtohavebeenofservice.Wehopetohearfromyousoon.Welookforwardtoournextmeeting.Wetrustyouwillapproveofthis.Welookforwardtohearingfromyouinduecourse/induetime/inpropertime.注意：明确指出希望对方采取的行动；指明行动者应该是谁；指明最后期限；赞赏对方，不要随便道谢，除非对方为你做过什么。不用消极性词汇；表明愿意提供帮助的态度；结尾不能太长。,TipsregardingBusinessletterwritingstyle:,Agoodbusinessletteradvertisesyourcapabilitiesandthoseofyourcompany.Agoodbusinessletterisneatandsymmetrical（对称）,withnotypographical(印刷),grammatical,orspellingerrors.Thelanguageshouldbeclearandsimple.Thefirstsentenceshouldstatethepurposeoftheletter.Whenrespondingtoaletter,identifythesubjectanddateofthepreviousletterinthefirstparagraph.Paragraphsshouldbeshort,andeachparagraphshouldfocusonadifferenttopic.Uselistsoritalicswhereappropriatetomakeiteasierforthereadertofindimportantpoints.Focusonthereadersneedsandinterests.Avoidjargon(行话)。Endwithacallforaction.,P26writingmodel(135wordsexcludingsalutationandclosing),DearMsGoddardWithreferencetoyourletterofNovember3,Iamwritingtothankyouforyourkindinvitation.IwouldbeverypleasedtoacceptyourinvitationtovisitOxfordandseeTrackplusproductionfacilities.IwouldalsobeinterestedinmeetingyourcolleaguesatHeadoffice,thedesignteaminparticular.IshouldalsobedelightedtoacceptyourofferofarrangingformetoseeaplayintheWestEnd.,Unfortunately,duetoabusinesstripabroad,IamunabletocometoEnglandattheendofNovemberasyousuggested.However,asIfeelitisimportantthatwemeetbeforeChristmasIwouldbegratefulifyoucouldtellmeifthesecondweekofDecemberwouldbesuitableforyou?Ilookforwardtohearingfromyouagain.YourssincerelyPaoloFelliniPurchasingManager,信的开头：Wearewritingtoenquireabout写信是询问关于Wearewritinginconnectionwith写信是关于Weareinterestedinandwewouldliketoknow我们对感兴趣我们想知道askingif感谢（某日）询问是否的来信Thankyouforyourletterof(date),enquiringabout感谢（某日）询问有关的来信Wehavereceivedyourletterof(date),enclosing感谢（某日）的来信以及随信寄来的concerning我们已收到（某日）关于的来信,如果写信的开头或者是信中要提到某件事情：withreferenceto关于furtherto继之后withregardto关于Iamwritinginconnectionwith我写信是为了Apointinyourlettergivesusgreatconcernthat我们很关心您信中提到的Regarding关于,告知好消息Iampleasedtotellyouthat我很高兴的告诉你/通知你IamdelightedtoinformyouIamhappytoadviseyouWearepleasedtoinformyouthatWehavepleasureininformingyouthatWehavethepleasuretoappriseyouofWehavethehonourtoinformyouthat(of),坏消息Iregrettotellyouthat很遗憾/很抱歉告诉你/通知你IamsorrytoinformyouIamsorrytoadviseyouthatWeregretthat我们很遗憾,说明能做与不能做的事情Weareunableto我们不能Weareableto我们能Wehavebeenforcedto我们不得不,说明原因Thiswasowingto这是因为(多半为坏消息)Dueto这是由于Asaresultof这是的结果Becauseof这是因为请求采取行动，如果紧急的话，可以加上后面的词组Pleasecouldyouassoonaspossible请你尽快Wewouldbegratefulifyoucouldwithoutdelay如果你能尽快，我们将不胜感激Wewouldappreciateitifyoucouldimmediately如你能尽快我们将不胜感激,道歉Wemustapologizefor我们必须为表示我们的歉意Weapologizefor我们必须为道歉Weareextremelysorryfor我们为感到抱歉询问信息Wewouldliketoknowabout/if我们想了解有关Pleasecouldyougiveusfurtherdetailabout请给我们更多有关的信息Wewouldbegratefulifyoucouldletusknowabout/if如果能告诉我们有关，我们将不胜感激Wewouldappreciateitifyoucouldinformusabout/if如果能告诉我们有关，我们将不胜感激,轻度抱怨Unfortunately,然后直接说不幸的事情发生了，比如，Unfortunately,wehavenotyetreceivedyourpayment,wewouldbegratefulifyoucouldmakethepaymentsoon.提起注意（用在强烈抱怨中）Ishouldliketodrawyourattentionto(thefactthat)我想提请你们注意Ishouldliketopointoutthat我想指出Ishouldliketoremindyouthat我想提醒你们Ihopethatitisnotnecessarytoremindyouthat我希望没有必要提醒你们警告Unless除非，否则我们将不得不If(not),wewillbeforcedto如果不，我们将不得不.,私人商业信函，即关系比较非正式,开头：Thankyouforyourletter/telephonecall/telex/fax.很感激你的来信/来电/电传/传真。Itwasapleasureto(meetyouat/on)很荣幸在时间/地点与你见面。Itwasgoodto（seeyouagainat/on）很高兴在时间/地点再次见到你。(hearfromyouagain)很高兴再次收到你的来信。Itwasapitythat(wedidnothavemoretimetotalkat/on)很遗憾我们上次没有更多的时间讨论Iamsorrythat(Imissedyouwhenyouvisitedmyoffice)很遗憾你来我办公室时，我没能见到你。,结尾IlookforwardtoseeingyouagainnexttimeIamin我期待着下次我在时，与你见面。IfeveryouareinLondon,pleasegivemearingorcallin.来伦敦时，给我打电话或来我公司坐坐。PleasegivemyregardtoDiannaSmith.请替我向Dianna问好。PleasepassmybestwishestoMr.Lund.Ihopethathehasnowrecoveredfromtheflu.请向兰德先生问好。我希望他早日康复,商务报告及建议书,一、题型分析根据不同的写作目的，商务报告分类：(1)提供信息(Information)(2)分析归纳(Analysis&Conclusion)(3)提出建议(Recommendation)题目分类：（1）文字类的题目（2）图表类的题目图表的分类：,表格分类：,曲线图（linechart），柱状图（barchart），饼状图（piechart），和表格（table）,二、报告或建议书的结构,1introduction2factsandfindings3conclusions4recommendations,报告模版,INTRODUCTION首句ThepurposeofthisreportistoTheobjectiveofthisreportistoTheaimofthisreportistoThisreportaimstoMr.Xhasaskedmetoreporttoinvestigate/evaluate/study/recommend/analyze/givefeedback/estimate/assess重复题目目的,Uponrequestof某人/某部门，Asyou或者某人，某部门requestedonNovember12,Iamsubmittingthefollowingreporton重复题目Hereisthereportconcerning重复题目要求Wehavedoneasurveyshowingthat重复题目要求，或者直接开始阐述数据或者信息。,FINDINGS首句,Accordingtotherecentmarketresearch/investigation/survey/thechartabove/thetableabove/undertaken,Therecentvisit/investigation/surveyshowedthatThetable/chartabovetellsusthatFromthechartshown,wefind/learn/noticethatThetable/chartaboveisshowingthat,CONCLUSION首句,在有conclusion这个sub-title的情况下，就直接陈述结论Accordingtothefindingsabove,itcanbeconcludedthatFromthetableshown,itcanbeconcludedthatTherefore,itcanbeconcludedthat,RECOMMENDATION首句,在有recommendation这个sub-title的情况下，也可以直接陈述结论。注意，recommendation以及recommend后面要用动词原形（虚拟语气）。ThefollowingaretherecommendationsItisrecommendedthatSthshouldbedone.,Basedontheconclusion/analysisabove,werecommendthatWithreferencetotheadvantagesstatedabove,thefollowingrecommendationscanbemade,Withreferencetothefactsabove,thefollowingreco