供应商评分体系srs.ppt

Purchasing,SupplierRatingSystem供应商评分体系,SupplierRatingSystem(SRS),SRSSCORECARDSRS记分卡KeyPerformanceMeasurables可测量的关键绩效：RPPM百万不合格品率25PointsWrittenComplaints记录下的报怨15PointsDelivery交付20PointsService服务10PointsCompetitiveness竞争力30PointsTOTAL总分100PointsToolforRapidCommunication-Monthly快速交流的工具每月SeniorManagementAwarenessatSupplier帮助高级管理层了解供应商状况,SupplierRatingSystem(SRS),SRSSCORECARDLEVELSSRS记分卡等级Corporate集团级Suppliersoverallperformance供应商全部的业绩Specificsupplierlocationsoverallperformance特定供应商地点的全部业绩Division(availablebyrequestonly)分支机构（只在有要求时适用）SuppliersoverallperformanceataLearDivision在一个李尔分支机构中，供应商的全部业绩SpecificsupplierlocationsoverallperformanceataLearDivision在一个李尔分支机构中，特定供应商地点的全部业绩LocationSuppliersperformanceatasingleLearfacility在单独一个李尔工厂中，供应商的业绩SpecificsupplierlocationsperformanceatasingleLearfacility在单独一个李尔工厂中，特定供应商地点部业绩,SupplierRatingSystem(SRS),SRSSCORECARDDISTRIBUTIONSRS记分卡的发布Approximately2ndweekofeachmonth大约每月第二周Computerauto-fax,fromLearCorporationorLearDivision计算机自动传送,从李尔集团或李尔分支机构。PresidentsLevel总裁级Acorporatescorecard集团级的记分卡PlantLevelScorecards工厂级的记分卡,SupplierRatingSystem(SRS),ScoringCriteria-RejectedPartsPerMillion(RPPM):评分标准百万不合格品率（RPPM）TheRPPMcategoryaccountsfor25pointsoftheoverallscorecardrating.RPPM的分数占整个记分卡总分的25分SupplierRPPMiscalculatedonthebasisoftheamountofnon-conformingmaterialsvs.thetotalamountofmaterialsreceivedinagivenfiscalmonth.供应商的RPPM值是在一个财务月份中，不合格品数量与收到所有材料的比值Thiscalculationisthennormalizedtoreflectaconstantbasisofonemillionunitsreceived.这个公式被规范化用以反映收到的每一百万件的一致性。,SupplierRatingSystem(SRS),ScoringCriteria-RejectedPartsPerMillion(RPPM):评分标准百万不合格品率Example例如:Asupplierships100,000partstoaplant.Ofthoseparts,tenarefoundtobenon-conforming.一家供应商发运了十万件到工厂里，在那些零件中发现有十件不合格。TheRPPMwillbecalculatedas那RPPM的计算应为:(10/100,000)x1,000,000=100RPPMThesuppliersscoreforthisexamplewillbe22points此例中，供应商的分数为22分,SupplierRatingSystem(SRS),Thefollowingtableoutlinespartspermillionrangesandtheirrespectivescores下列表格是对PPM范围与他们所对应分数的略述：RPPMRatingScoreRPPMRatingScore02525351-3751126-5024376-4001051-7523401-450976-10022451-500810112521501550712615020551-600615117519601650517620018651-700420122517701-750322625016751-800225127515801-850127630014851orgreater03013251332635012,SupplierRatingSystem(SRS),ScoringCriteria-QualityNotices/WrittenComplaints评分标准质量通知/记录下来的抱怨TheQualityNotices/WrittenComplaintcategoryaccountsfor15pointsoftheoverallscorecard.质量通知/记录下来的抱怨项目占总记分卡的15分ThesystemratesSuppliersonthenumberofformalrejectionnoticesorwrittencomplaintsandtheseverityofeachcomplaintwiththefollowingformula供应商评分系统中，正式拒收通知或记录下来抱怨的数量与每种抱怨的严重程度遵循以下公式：(Thenumberofoccurrencesperclassificationcode)x(severityindex)每种等级所出现的次数X严重度指数,SupplierRatingSystem(SRS),Level0EngineeringIssues0.00pointsperoccurrence工程问题0.00分/次Level1MinorIssues0.10pointsperoccurrence小问题0.10分/次Level2RepeatMinorIssues0.25pointsperoccurrence重复出现的小问题0.25分/次Level3MajorIssues0.50pointsperoccurrence主要问题0.50分/次Level4SevereIssues1.00pointsperoccurrence严重问题1.00分/次,SupplierRatingSystem(SRS),ScoringCriteria-QualityNotices/WrittenComplaints评分标准质量通知/记录下来的抱怨Example例如:AsupplierreceivesonewrittencomplaintinLevel1andtwowrittencomplaintsinLevel2.一个供应商收到1个Level1和2个Level2的抱怨Thetotalnumberofpointswillbecalculatedas所得分数为:(1x0.10)+(2x0.25)=0.60totalThesuppliersscoreinthisexamplewillbe9points此例供应商所得分数为9分,SupplierRatingSystem(SRS),ThefollowingtableoutlinestheQualityNoticeRatingrangesandtheirrespectivescores:下列表格是对质量通知评分范围与他们所对应分数的略述QualityNoticeQualityNoticeRatingPointsSCORERatingPointsSCORE0.00-0.09150.80-0.8970.10-0.19140.90-0.9960.20-0.29131.00-1.0950.30-0.39121.10-1.1940.40-0.49111.20-1.2930.50-0.59101.30-1.3920.60-0.6991.40-1.4910.70-0.7981.5orgreater0,SupplierRatingSystem(SRS),SCORINGCRITERIA-Delivery评分标准-交货TheDeliveryCategoryaccountsfor20pointsoftheoverallScorecard交货项目得分占总得分卡的20分DeliveryRatingsarecalculatedonthebasisofthenumberofshipmentsinagivenfiscalmonth交货的评分是以在一个指定的财务月份发运次数为基础来计算的Thisinformationisthencalculatedintoapercentage这类信息要计算成百分数,SupplierRatingSystem(SRS),SCORINGCRITERIA-Delivery评分标准-交货DeliveryratingsaredeterminedbytheoccurrenceofthefollowingcriteriawhenitisdeterminedtobetheSuppliersresponsibility:交贷分级与下列情况的出现相关,而且已确认是供应商的责任LateDeliveries交货晚了PremiumFreightOccurrences额外运费的出现DamagedParts零件损坏OverShipmentoftheQuantityOrdered超出定货数量的发运EarlyDeliveries提早交货ShortShipmentoftheQuantityOrdered少于定货数量的发运Thepotentialformorethanoneoccurrencepershipmentdoesexist.也可能有上述一种以上的情况出现在同一次发运中.,SupplierRatingSystem(SRS),SCORINGCRITERIA-Delivery评分标准-交货Example例如:Asuppliersends36shipmentsforthemonth.Ofthose36shipments,oneislateandoneisshortofthequantityordered.Thiscountsastwooccurrences.一个供应商这个月发了36次货.在这36次中发运中,一次晚了,一次发运数量少了.故作为两次计算.Thedeliverypercentagewillbecalculatedas:交货百分比计算为:(36-2)/36x100=94.4%TheSuppliersscoreforthisexamplewillbe13points此例供应商的得分就为13分.,SupplierRatingSystem(SRS),ThefollowingtableoutlinesDeliveryOccurrence%ScoretheDeliveryPercentagesand10020theirrespectivescores:99.299.91998.499.118下列表格是对交货百分率97.698.317与他们所对应分数的略述:96.897.51696.096.71595.295.91494.495.11393.694.31292.893.51192.092.71091.291.9990.491.1889.690.3788.889.5688.088.7587.287.9486.487.1385.686.3284.885.5184.7orless0,SupplierRatingSystem(SRS),SCORINGCRITERIA-Service/Responsiveness评分标准-服务/反馈TheService/Responsivenesscategoryaccountsfor10pointsoftheoverallScorecard.服务/反馈怨项目占总记分卡的10分ServiceRatingsaredeterminedonthebasisofthefollowingcriteria:由以下的标准为基础,来决定服务等级OntimeandaccurateProductionPartApprovalProcess(PPAP),asrequired按要求,准时及正确的PPAPOntimeandaccurateresponsetoqualityissues,includingplantvisitsperLearsrequest.对质量问题的准时及正确的反馈,包括按李尔要求参观工厂Ontimeandaccuratedocumentationasrequiredbyeachlocation,includingbutnotlimitedtoSPC,Certifications,invoices,packingslips,etc.按每个工厂的要求,准时及正确的文件提交,包括但不仅限于SPC,证书,发票,装箱单等.,SupplierRatingSystem(SRS),SCORINGCRITERIA-Service/Responsiveness评分标准-服务/反馈Example例如:ASupplierfailstosubmitontimeforthelatestengineeringlevelintheProductionPartApprovalProcess(PPAP)一家供应商没能按时提交零件最新工程等级的PPAPTheSuppliersScoreforthisexampleis9points此例中,供应商的得分为9分.,SupplierRatingSystem(SRS),ThefollowingtableoutlinestheService/Responsivenessoccurrencesandtheirrespectivescores:下列表格是对服务/反馈事故出现次数与他们所对应分数的略述ServiceIncidentsScore010192735435orgreater0,SupplierRatingSystem(SRS),ScoringCriteria-Competitiveness评分标准-竞争力TheCompetitivenesscategoryaccountsfor30pointsoftheoverallscorecardrating.服务/反馈怨项目占总记分卡的30分Thepurpos