餐厅英语类 星级饭店大堂英语对话.doc

美联英语提供：星级饭店大堂英语对话分享一个免费试听课，名额有限，碰碰运气吧/test/xingzuo.html?tid=16-73675-0Putting Caller on Hold请打电话的人等候R:Reception.接待员:你好，前台。G:Is this Susan?旅客:是苏珊吗？R:Yes it is.How may I help you?接待员:是我，您有什么事吗？G:Hi,Susan.This is Mr.Smith in Room 3201.旅客:你好，苏珊 ,我是3201房间的Smith 先生。R:(The other phon rings)Oh,Im sorry Mr.Smith. Could you hold a moment please?接待员:（这时另外一部电话响了）喔，对不起，Smith 先生，请稍等一下好吗？G:Sure.旅客:可以。R:Thank you for holding.接待员:谢谢您的等待。Taking a Simple Message记录简单的留言G:May I speak to Ryan,please?旅客:我能和赖安讲话吗？R:Im sorry,Ryans not on duty right now.接待员:对不起，Ryan 现在不在，Is there anyone else who can help you?找其他的人可以吗？G:No,thanks.Can you please tell me when he comes on duty today?旅客:不用了，谢谢。你能告诉我他今天什么时候在吗？R:Ryan has the afternoon shift today so hell be here at 2:00 p.m.接待员:Ryan 今天上中班，所以他下午2:00在。Would you like to leave a message?您要留言吗？G:Yes,please.Could you ask him to call me back as soon as possible?旅客:是的，麻烦你告诉他尽快给我回个电话好吗？R:Certainly.May I have your name,please?接待员:当然。请问您的姓名？G:Oh,sorry.This is Don Bradford.旅客:喔，对不起。我叫Don Bradford.R:Would you spell that for me,please?接待员:能给我拼写一下您的姓名吗？/您不介意拼写一下吧？G:Don Bradford.旅客:Don BradfordR:Don Bradford.接待员:Don BradfordG:Thats right.旅客:对。R:And does Ryan have your phone number?接待员:Ryan 有您的电话号码吗？G:He should,but maybe Id better give it to you just in case. Its 335-5663.旅客:他应该有，可是我最好给你留一个以防万一。335-5663。R:335-5663.接待员:335-5663G:Thats right.旅客:对的。R:Is there anything else?接待员:您还有别的事吗？G:No,thank you.旅客:没有了，谢谢。R:Ill give Ryan the message as soon as he gets on duty. Ill make sure he gets the message.接待员:Ryan 一上班我就把您的留言给他我保证他能得到这份留言。A Longer Message记录较长的留言G:Im trying to reach Mr.White in Room 3301, but theres no answer.Could I leave a message for him?旅客:我想和3301房间的 White先生通电话，但是没有人接，我能给他留言吗？R:Certainly.The message is for.?接待员:当然可以。请问您给谁留言.？G:Bob White in Room 3301.旅客:3301房间的 Bob White先生。R:3301.Go ahead,please.接待员:3301，请继续说。G:Please tell Mr.White that the meeting in Beijing tomorrow has been canceled. Ill see him again in Guangzhou next Monday.旅客:请告诉White先生明天在北京召开的会议取消了，我下星期一在广州与他见面。R:Im sorry,would you repeat that please?接待员:对不起请您重复一下好吗？G:Tell Mr.White the meeting in Beijing tomorrow is canceled and Ill see him in Guangzhou next Monday.旅客:告诉White先生明天在北京召开的会议取消了，我下星期一将在广州与他见面。R:Meeting in Beijing tomorrow is cancelled and youll see Mr.White in Guangzhou next Monday. Is that right?接待员:明天在北京召开的会议取消了，您将在下星期一与他在广州见面。是吗？G:Thats right.旅客:是的。R:May I have your name please,sir?接待员:请告诉我您的名字好吗？G:Bill Thompson.旅客:比尔。汤姆森。R:Bill Thompson.Thompson?接待员:比尔。汤姆森 Thompson？G:Thats right.旅客:对。R:Is there anything else?接待员:您还有别的事吗？G:No,thank you.旅客:没有了，谢谢。R:Ill give Mr.White the message as soon as he returns.接待员:White一回来，我就把留言条给他。G:Thank you.旅客:谢谢。R:Youre welcome.接待员:不客气。G:Goodbye.旅客:再见。Guest Returns before Message Is Sent to His Room服务员在送交留言条之前客人已经回来了.R:Excuse me,Mr.White?接待员:对不起，怀特先生！G:Yes?旅客:什么事？R:We have a message f