品管圈活动相关术语的中英对照表.doc

品管圈活動相關術語的中英對照表 2013-08-08 R4品管圈發表獎別 AwardExcellence Award特優獎形容詞ExcellentDistinction Award優秀獎形容詞DistinguishedMerit Award佳作獎形容詞Meritorious品管圈發表常用術語英文名稱中文名稱說明QCC品管圈selecting a theme主題選定Selecting a subjectBackground背景Objective目標Root cause Analysis根本原因分析Cause and Effect Analysis 要因分析同analyzing the factorsCause and Effect Diagram 特性要因圖（魚骨圖）（石川圖）同圖形 (Fishbone Chart)（Ishikawa Diagram）understanding the current situation掌握現狀Countermeasure對策developing countermeasures對策展開discuss and make countermeasures對策擬定implementing the countermeasures對策實施同 implementation of countermeasuresP-D-C-A Methodology利用PDCA的方法Plan/Do/Check/ActionP-D-C-A cycleP-D-C-A 循環5W1H technique5W1H的技術What/where/when/why/whoHowBrain Storming 腦力激盪法Why-Why TechniqueWhy-Why技術5W法：What/where/when/why/whoWhy-Why AnalysisWhy-Why 分析collect data數據蒐集data resume數據履歷Stratification 層別法Pareto Diagram柏拉圖Flow Chart流程圖Flow Diagrammain causes verification 要因驗證Problem Solving 問題解決5S整理、整頓、清掃、清潔、素養口譯時說5S5M1E人、機、料、法、量測、環境口譯時說5M1EResult效果confirming the results效果確認同 check resultsRecurrence Prevention再發防止Benefits 成果（獲益）Tangible benefits有形成果可以數字化Intangible benefits無形成果standardization標準化-Standardizing-standardizing and establishing control-establishing standardsSOPSOP 或 標準作業程序Standard Operation Procedureplanning for future下期計畫Check list查檢表Histogram直方圖Control Chart管制圖Trend Chart推移圖Trending ChartScatter Diagram散佈圖 SPC製程統計管制或 SPCStatistical Process Control SQC統計品質管制或 SQCStatistical Quality ControlCP控制計畫或 CPControl PlanCL管制中心線Center LineUCL管制上限Upper Control LimitLCL管制下限Lower Control LimitSL規格界限Specification LimitUSL規格上限Specification Upper LimitLSL規格下限Specification Lower Limit其他品質相關術語TQC 全面品質管制Total Quality ControlTQM全面品質管理Total Quality ManagementConsumer Orientation客戶導向Respect for humanity尊重人性Source control源頭管制Policy management方針管理Zero Defect零缺點KKD經驗，直覺，膽識Experience, Instinct, guts源於日文發音Keiken, Kan (Kankaku), DokyoQCDMS品質，成本，交期，士氣，安全Quality, Cost, Delivery, Moral, SafetyKJ methodKJ法Affinity DiagramRelations Diagram關聯圖Interrelationship DiagramTree diagram樹狀圖Matrix Diagram矩陣圖法Matrix Data Analysis Diagram數據矩陣解析法Prioritization MatrixArrow Diagram箭頭圖法Activity Network DiagramPERT或CPM要徑法- Program Evaluation