外国银行制裁合规管理框架(英文)..ppt

2july2010 victormatafonov groupheadofsystemsandmonitoring financialcrimeriskmartinrowlandsgroupsanctionsadviser introduction sanctionscomplianceroles victormatafonov groupheadofsystemsandmonitoring financialcrimerisksetsstandardsforoperationofgroup sscreeningsystemsoverseesdeploymentofscreeninglistsensuresystemsusershaveproperguidanceassurancemartinrowlands groupsanctionsadvisormaintainsgrouppolicyandprocedurestraininggeneraladviceandinternalreportingtransactionaladviceregulatoryrelationships 2 agenda introductionnatureandimpactofsanctionssanctionscomplianceinbankscompliancechallengessystemselectionprocess 3 introductiontostandardcharteredbank scb 4 establishedforover150yearsdual primarylisted london hktop15offtse100companiesregulatedbyfsa73 800employees 125nationalities75countriesandterritoriesincome 15 2b pbt 5 1b assets 435bamericanexpressbankacquiredfeb08 keyfacts focusonasia africaandthemiddleeast basedonfinalresults2009 ourbusiness consumerbank wholesalebank 5 internationalprofile 6 focusonasia africaandmiddleeast internationalsanctions natureandimpactofinternationalsanctions 7 internationalsanctions sanctionsaremeasuresimposedbygovernmentstodepriveacountry organisationorindividualof financialand oreconomicassetsthebenefitoftradeeconomicinteractionwiththecountryorcountriesimposingorimplementingsanctions 8 internationalsanctions ussanctionsagainstnamedparties andagainstsixcountries myanmar burma cuba iran northkorea sudan syria uksanctionsagainstnamedparties 9 internationalsanctions unitednationssanctionseuropeanunionsanctionsothercountrysanctionsagainstnamedcountriesorparties e g countryboycottsofisrael countrysanctionsagainstnamedparties 10 impactofsanctions criminaloffencescorporateentitiesindividualsregulatoryand orcriminalfinesregulatoryreviews auditsandenforcementactionslicenceissuesreputationalimpact 11 impactofsanctions sanctionsremainapriorityformajorregulators uk fsaapril2009 thematicreviewonuksanctions weexpectfirmsto implementmoreeffectivesystemsandcontrols us creditsuissedecember2009 536mfineoveriransanctions abnamromay2010additional 500mfine sanctionscomplianceremainsatoppriorityinscb scomplianceandassuranceagendafor2010 whichprojectsfurtherenhancementstothegroup ssanctionscomplianceprogramme 12 ourapproachtosanctionscompliance continuousimprovementapproachactivelyseekingopportunitiestoenhanceprocessesongoingbenchmarkingcommitmenttoremainatindustrybestpracticeintegralpartofthegroup ssustainabilityprogramme 13 sanctionscompliance sanctionscomplianceinbanks 14 sanctionscomplianceprogramme acomprehensivesanctionscomplianceprogrammeincludesthefollowingelements ipoliciesandproceduresiitrainingandawarenessiiiautomatedscreeningsystemsivmanagementinformationandassurancevgovernanceandoversight 15 complianceprogrammeobjectives ipoliciesandproceduresmaintaininlinewithchangingregulationandindustrybestpracticecontinuouslyimproveclarityandeaseofuseiitrainingandawarenessraiseawarenessofsanctionscompliancerisksimprovethetechnicalunderstandingoftargetedstaff 16 complianceprogrammeobjectives iiiautomatedscreeningsystemsongoingimprovement effectivenessandoperationalefficiencyalignscreeningcapabilitieswithchangingbestpracticemaximisestandardisationacrossthegroupivassurancemaintain improveframeworkofcontrols managementinformationandassurancevgovernanceandoversightdevelopanddrivesanctionscompliancestrategyensureeffectivemanagementoversightmaintained 17 sanctionscomplianceprogramme ipoliciesandprocedures 18 19 policiesandprocedures policiesandprocedures policyandproceduresapplyglobally subjecttodispensations clearruleswhichdescribetransactiontypespermittedandprohibitedclearresponsibilitiesforadvisingoperationalproceduresfocussedonkeyriskareas thosewhichmakepaymentsorreleaseassets 20 policiesandprocedures groupsanctionspolicycountrysanctionsproceduresanduspersonsprocedureproceduresconcerningdealingswithnamedsanctionedpartiesussanctionedpartiesuksanctionedparties 21 policiesandprocedures challenges clarityandsimplicityinproceduresprohibitionofattemptstocircumventsanctionsescalationprocessinternalreportingofanydeparturesfromproceduresandpreventivesteps 22 sanctionscomplianceprogramme iitrainingandawareness 23 trainingandawareness sanctionselementsintrainingforbasicbankingprocesses e g accountopening sanctionscomponentsinfinancialcrimeriskrelatedtraining e g antimoneylaunderingelearning periodicsanctions specifictrainingfortargetgroups tradeteamscashmanagementteamscountryheadsoffinancialcrimeriskrelationshipmanagementteams 24 sanctionscomplianceprogramme iiiautomatedscreeningsystems referendofpresentation 25 sanctionscomplianceprogramme ivmanagementinformation assurance 26 managementinformation assurance metricsandmanagementinformationmonthlyaccountandtransactionscreeningmetrics countryfinancialcrimeriskstafftrackissuestoresolution consolidatednumbersreportedtogroupfinancialcrimeriskcommittee riskassessmentandassurancekeycontrolselfassessmenttoensurecompliancewithpoliciesandproceduresintrainingandcustomer transactionscreening ongoingriskassessmentofproductsandservices externalbenchmarking 27 sanctionscomplianceprogramme vgovernanceandoversight 28 governanceandoversight countryfinancialcrimeriskteamscountrymanagementregionalcomplianceheadcountryoperationsteamscountrymanagementgroupoperationsgroupfinancialcrimeriskgrouphead complianceandassurancegroupboard 29 sanctionscomplianceprogramme iiiautomatedscreeningsystems 30 automatedscreeningsystems agendawatchlistsoverviewofscreeningprocesses workflowsandguidance customerscreeningtransactionscreeningcontinuousimprovementprocesseschallengesriskassessmentinitiativesunderwayassurancesystemsselectionprocess 31 groupwatchlists sources thegroup swatchlistsaremadeupofthefollowingcomponents externalvendorprovideddata consolidatedregulatorylistsandspecialistvalueaddedlistsexternaldatanotpubliclyavailable e g fromsomeregulatorssuchassingapore internalgroupwatchlists i e prohibitednames countrynames swiftbankidentificationcodes internalcountryspecificwatchlists e g listsofcreditdefaulters fraudsters exitedaccountsetc byfarthebiggestcomponentisfromtheexternalvendor i e morethan1millionnames theyprovideuswithnamesin3broadcategories aconsolidationofpubliclyavailableregulatorylistsincludingukhermajesty streasury hmt list usofficeofofficeofforeignassetcontrol ofac un eu alistingofpoliticallyexposedpersons pep s alistingofnamesassociatedwithadversemedia 32 33 33 groupwatchlists uses globalscreeningofpotentialandexistingcustomernamesandselectotherparties e g counterpartiesintrade directorsofcorporateentitiesetc against allgroupwatchlistsglobalscreeningoftransactions e g swiftmessages against globalregulatorylists i e hmt ofac enhancedofac uspatriotact globalinternallists i e prohibitednames countrynames biccodes countryspecificsanctionslists e g mas hkma un 34 34 34 overviewofscreeningprocesses automatedscreeningofcustomersandotherparties e g counterparties directorsorbeneficialownersofcorporateentities staff vendorsetc againsttheallgroupwatchlists priortoaccountopeningorundertakingselectedtransactions e g trade periodicallytoensureexistingcustomers otherpartieshavenotbeenaddedtowatchlists lookingfornameorwordmatchespreandaftertheeventoutcomesofconfirmedmatches rejectnewaccountortransactionapplication takeappropriateactiononexistingaccountinaccordancewithgroupcustomerduediligence cdd sanctionspoliciesandprocedures amendriskrating issuesuspiciousactivityreport sar automatedscreeningoftransactions e g swiftmessages againstthefollowingwatchlists globalregulatorylists i e hmt ofac enhancedofac uspatriotact globalinternallists i e prohibitednames countrynames biccodes countryspecificmandatorylists e g mas hkma un lookingfornameorwordmatches realtimepriortomessagebeingsentoractedupon outcomesofconfirmedmatches rejecttransaction takeappropriateactionontransactioninaccordancewithgroupsanctionspoliciesandprocedures amendcustomerriskrating issuesar screeningofcustomer otherpartynames screeningoftransactions 35 35 35 screeningstatistics group customerduediligence cdd screeningataccountopening approx 16kregisteredusersacrossthegroupundertakeapprox 400ksearcheseverymonthaspartofcustomerduediligenceprocessesandotherinvestigativesearches thisresultsinapprox 52kalerts potentialmatches permonthbeinginvestigatedacrossthegroup periodiccustomerscreening periodicrescreenoftheentirecustomerbase approx 15mretailand126kwholesalecustomers againstallgroupwatchlists thisresultsinapprox 160kalertspermonthbeinginvestigatedbyapprox 75staffwithinthechennaisscandintherespectivecountries transactionscreening upto7mpaymentmessagesarescreenedpermonthforsanctionspurposes generatingupto460kalertspermonthforfurtherinvestigation theequivalentofapproximately70fulltimeoperationsstaffareinvolvedinsanctionsscreeningprocesses wlm watchlistmanagerwlmfeedstwofunctions aoc accountopeningcheckfornewcustomers cmr customermatchreportforperiodicscreeningofexistingaccounts wlm aoc cmr 16 000usersacrossthegroupaccessaoctoidentifyhighrisksanctionedandhighrisknamespriortoaccountopening externalvendorlistsregulatorylistspep s associatesadversemediaenhancedlists internallistsgrouplistscountrylists periodicreports monthly arerunpercountrytoidentifynamematchesbetweenthewatchlistsandcustomerdatabase listsofcustomernames country business group wlmdatabase screeningsystemsused customerscreening 36 sourcecustomer counterpartynamesdata watchlistmanagement analysis reporting escalationtocountrycomplianceand orgroupsanctionsadvisor reviewofnamematches sanctionsscreeningsystem sharedservicecentre paymentoperationsincountry messagingsystem reviewofnamematches paymentoperationsinsharedservicecentre chennai india screeningsystemsused transactionscreeningandworkflow alerts potentialnamematch notificationofrelease reject escalationofalert 37 sanctionsguidance gfcrpolicies proceduresandguidance 38 sanctionsguidance keyinvestigationsteps 39 reviewalertscore thecloserthescoreto100 thecloserthematch comparealertedcustomer transactiondetailsagainstwatchlistentry forindividualcustomers compareuniqueidentifyinginformationsuchasdateofbirth passportnumbers father sname countryofbirth nationality residenceandotherbackgroundinformation forentitycustomers compareuniqueidentifyinginformationsuchasincorporationdetails i e countryofincorporation countryofoperation companyprofileandotherbackgroundinformation forpaymentmessagescompareaddressdetailstodetermineifitisthesamepersonorentity reviewotherbackgroundinformationonwatchlistentrytoseeifthereisanycommonality ifstilluncertaincangobacktocorrespondentbankandaskfordetails sanctionsguidance escalationprocess 40 outlinedinautomatedpaymentscreeningprocedure groupnamesscreeningsystemsprocedureandgroupsanctionsprocedure groupnamesscreeningsystemsprocedure stepstobetakenifaconfirmedmatchagainstsanctionslist followthegroupsanctionsprocedure informgroupsanctionsadviserimmediatelyofthenamematchandactiontaken proceduresrequiretoactasboundbyuklawunlessthereisaconflictwithlocallaw inwhichcaserefertogroupsanctionsprocedure 41 41 41 41 continuousimprovement sanctionsenhancementprogramme internalinternalaudit benchmarkingthroughengagementwithindustrybodies fsathematicindustryreview externalconsultancy internalperiodicpolicyandprocedurereviewsbygroupsanctionsadvisor groupheadofsystems monitoring industryguidancebaslecommitteewolfsberggroupfatfsr7jmlsg namematchinglogic thereareessentiallytwotypesofnamematchinglogic exactnamematching usedtoperformexactnamematchingagainstmainwatchlistentitiesandaliases nonexactnamematching fuzzymatching usedtodetectnonexactnamematchesagainstwatchlistentitiesandaliases thisincludespartmatches namevariations spellingvariationsandpermutations specificruleshelpidentifyclosematchesbyeliminatingspaces specialcharacters noisewordsorbyaddingsynonyms noisewordsetc non exactnamematchingincreasestheleveloffalsealerts thereforesystemsneedtoemploytechniquestoreducethemsuchas exclusionorgoodguy lists noisewordsuppressionetc 42 screeningsystemtestingandtuning withthehelpofexternalconsultants scbcreatedanindependenttestingteamtoperiodicallytesttheeffectivenessitscustomerandpaymentscreeningsystems theteamcreatesdatafilesfromsanctionsliststotestapproximately40differentexactandnon exactnamematchscenarios thesearethenrunagainstthebank ssanctionsscreeningsystemsinatestenvironmentandtheoutputreviewedtoidentifyareaswherethesystemslogiccanbeenhanced thegeneraltrendisthatexactnamematchinginbankshashistoricallybeenworkingeffectively howeverthelevelofeffectivenessofnon exactnamematchingismuchmorevariedandthereareteststhatrequireimprovement workiscontinuingtoimprovetheseresults 43 44 44 44 44 44 swiftmessagestypesscreened therearecurrently243swiftmessagetypes mt s inuseacrosstheindustry banksmaynotsubscribetoorusealloftheseandmanyarenotdirectpaymentinstructions bankshaveeachdecidedforthemselveswhatmt stoscreen scbriskassessestheswiftmt susedbythebusinessandcoveredbyitsscreeningsystemsandwiththeassistanceofexternalconsultantscomparesthatlisttoindustrypeers asaresultagroupminimum containingapprox90mt s hasbeenestablishedandsystemsaretunedtoincludetheseasaminimum systemsareupdatedandalignedasandwhenpolicyamended 45 45 45 45 45 evaluationofmessagesrejected allbankswillfromtimetotimehavetheirmessagesrejectedbyotherbanks itisimportanttomonitorthisandtakeappropriateactiontoavoidcontinuingrejects thetrendsthatweareseeingareasfollows challengesinscreeningprocess needfordetailedinformationonsanctionedpartiesinsanctionsliststohelpdecisioningofpotentialnamematches alerts needforaccurateanduptodateclientinformationtohelpdecisioningofalerts turnroundtimesandclientexpectations commonnamesandfalsealerts e g alikhanonofaclist spellingvariationsandtheriskofmissingtruealerts 46 alternatespelling islamicnames firstname mohdiqbalsurname abdalrahman 395variationsformohd 26variationsforiqbal 227variationsforabdalrahman courtesy languageanalysissystemsinc 47 namevariations aliases hotelbooking trafficviolation criminalintelfile cellphoneco thenameproblem onename manyvariations mustafakhanowasiwanted missedatroutinestop moustafakanelowesse culturalvariation phoneticvariation mustaffabouasy culturalvariation moustafaabouassi culturalvariation mustaffakanowazi charactervariation mostaffakenabdolwasie culturalvariation charactervariation moostaphakanawasi phoneticvariation criminalrecordfile courtesy languageanalysissystemsinc 48 nametranslations taiwan philippines indonesia thailand cambodia myanmar burma laos vietnam hongkong macau malaysia china singapore thesamenameacrossseasia courtesy languageanalysissystemsinc 49 nametranslations thesamenameinakoreantelephonebook courtesy languageanalysissystemsinc 50 51 51 51 useofcodesinmessages chinesecommercialcode longstandingpracticeusedforofficialandotherpurposes nottoconcealidentitybuttoenableaccuratetranslation usedtorecorddetailsofremitter beneficiaryandotherpaymentdetailsinswiftmessages codecouldbeusedtoconcealnamesofsanctionstargets screeningofcodeisachallenge 72 rec continueorderingcustomer 800215791562079414441367 146671082621882765670074 52 52 52 ongoingriskassessment ongoingriskassessment benchmarkingagainstindustrytoevaluatecoverageanddeterminenextproduct channelstoscreen sanctionsriskassessmentundertakenwithinputfromthebusiness operationsandfinancialcrimerisk compliance riskassessmentlookingatproduct countryandcustomer takingintoaccountscreenability volumesandvalues riskassessmentofwatchliststostoportriggerenhancedinvestigation 53 53 53 ongoingriskassessment countryrisk inherentriskscoredonthebasisof regulatoryrequirementtoscreenpaymentsindustrypracticetoscreenpaymentsdifferencesinlocalasopposedtogroupsanctionslistswhethertherewasasignificantclusterofsanctionedpersonsfromthecountryontheofac hmtlistreservecurrencystatusamlriskexposuretotheriskscoredonthebasisof whethertransactionbankinghasinfrastructuretherenetworkbankingpartnershipcountrywhetherbankhasaclearingbusinesswhetherbankclearsforeigncurrency esp usdbank sstatusasacashmanagementbankinthecountryvolumesandvaluesoftransactionsthroughbank 54 54 54 54 54 initiativesunderwayandplanned systemstuningfinetunesystemstocontinuouslyimprovescreeningeffectiveness whilstminimisingtheleveloffalsealerts sometimesthisrequiresadjustingsystemlogicthresholds systemenhancementsorlistenhancements i e fuzzyvariationsofwatchlistnames extendingscreeningtootherproducts partynamesandwiderwatchlistsconnectionofthegroup sglobaltradefinancesystemstocustomerscreeningsystemstoscreenmoreparties screeningpartiesontransactionsagainstwiderwatchliststoidentifyhigherriskpartiesandimproveinvestigationefficiency extendingscreeningtoselecthigherriskdomesticrtgssystems watchlistenhancementspurchaseofexternalvalueaddedwatchlistsandbuildinginternalwatchlists investigatingthesourcingofwatchlistnamesinnativelanguagetoavoidproblemsofmultiplespellingvariationsofnameswhentranslatedtoenglish systemsupgradesstandardisingandsomeselectupgradingofsystems e g tohelpdealwithchinesecommercialcode 55 55 ongoingmonitoringofscreeningeffectivenessandcompliance introducedvalueaddedlist ofacenhancementfile ofkeywordstowatchlistscoveringsanctionedcountriesandassociatedcities banks corporates individuals pep sandvessels automationofwatchlistuploadprocesses assurancechecksintroducedtoensurethatallthelatestofac ukhmtnotificationsareupdatedinsanctionscreeningsystemsontime introducedkeycontrolselfassessment kcsa checksforcustomerre screening kcsachecksexistinpaymentsystemstocheckthequalityofthealertinvestigation escalationsanddecisionmaking performedbythebusiness independentsanctionsscreeningsystemtestingcapabilityestablishedandnowoperational 56 56 systemselection transactionmonitoringwatchlistmanagementcustomerscreeningtransactionscreening july2004 groupamlprogramestablishedandcommissionedbythegroupregulatoryandcompliancecommitteetoselectandimplementforthegroup atransactionmonitoring tm solutionforselectedhigherriskcountries approx15 18countries asanctionsfiltering sf solutionforallpaymentprocessingcentres 46countries areplacementforthegroup sexistingaccount watc