新加坡金字塔公司项目管理模式英文版.doc

PYRAMID CONSTRUCTION ENGINEERING ( PTE . ) LTDQUALITY MANUAL IMPORTANT The information contain herein is the proprietary property of Pyramid Construction Engineering ( Pte. ) Ltd The possessor agrees to the following :1. not to reproduce or copy it; 2. not to reveal or publish it in whole or part ; and 3. to maintain this document in confidence UncontrolledCopy No.Controlled Copy No. 1620 MAXWELL ROAD# 02 -01 MAXWELL HOUSESINGAPORE 069113PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC. NO. : PCE-QM-A REV. : ASHEET : 1 OF 1 TABLE OF CONTENTSSECTION NO. PCE-QM-A TABLE OF CONTENTSPCE-QM-BQUALITY MANUAL COVER PAGEPCE-QM-01 MANAGEMENT FOREWORD PCE-QM-02 MANAGEMENT COMMITMENT PCE-QM-03APPOINTMENT OF THE MANAGEMENT REPRESENTATIVE PCE-QM-04QUALITY POLICYPCE-QM-05QUALITY OBJECTIVE PCE-QM-06 INTRODUCTION (ABOUT THE COMPANY )1. BRIEF COMPANY HISTORY2. SCOPE OF BUSINESS3. REGISTRATIONS WITH AUTHORITIESPCE-QM-07ORGANIZATION STRUCTURE1. COMPANY ORGANIZATION CHART 2. SITE ORGANIZATION CHART 3. QUALITY MANAGEMENT ( SYSTEM) ORGANIZATION CHART PCE-QM-08 QUALITY RESPONSIBILITIES & AUTHORITIES 1. MANAGEMENT REPRESENTATIVES RESPONSIBILITY & AUTHORITY2. FUNCTIONAL REPONSIBILITIES & AUTHORITIES OF THE MANAGEMENT 3. MEASUREMENT PCE-QM-09QUALITY SYSTEM MANAGEMENT PCE-QM-10 GLOSSARYANNEX I QUALITY RESPONSIBLITIES & AUTHORITIES OF VARIOUS FUNCTIONS ANNEX IIRESPONSIBILITY PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QM-AREV. : ASHEET : 1 of 1EFFECTIVE DATE : 18.1.99TITLE : SECTION PCE-QM-06 : INTRODUCTION ( About the Company )Rev . #Description of ChangeClause #ABBBBInitial Release Delete “ Incorporated in 1975 “ Clause 1 and add “ with its incorporation on 8th January 1975” at the end of sentence Change “ client “ to “ clients” in paragraph 5 of Clause 1.Include “ Schools” under Scope of Business Clause 3 Amend “ Registrations with Authorities “ to “ Registration “ andChange Civil Engineering to G 6 S$ 30 million Include Piling G6- S $ 30 million N.AN.AN.AN.AN.APrepared by Document Controller 18.01.99. . (Signature ) ( Designation ) ( Date )Reviewed by Management Representative 18.01.99. . . (Signature ) (Designation ) (Date ). 01.99 .Approved by Managing Director 18.01.99 . (Signature ) ( Designation ) ( Date )PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QM-AREV. : ASHEET : 1 of 1EFFECTIVE DATE : 18.1.99TITLE : SECTION PCE-QM-08 : QUALITY RESPONSIBILITIES & AUTHORIES Rev . #Description of ChangeClause #ABInitial Release Inserted Clause 4 to Section PCE-QM-08 : Quality Responsibilities & AuthoritiesResourcesThe Administration Manager/Project Manager /Managing Director shall identify resources and requirement of project and provide competent manpower for management , performance of work and verification activities including internal quality audit. He shall based on the site-in-charge work experience or similar project size or workload. In addition, the Administration Manager/Project manager/managing Director shall look into the complexity of the project and determine the appointment(s) for the project.N.AN.APrepared by Management Representative 30/03/98 . . (Signature ) ( Designation ) ( Date )Reviewed by Management Representative 30/03/98. . . (Signature ) (Designation ) (Date ). 01.99 .Approved by Managing Director 30/03/98 . (Signature ) ( Designation ) ( Date )PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : ASHEET : 1 of 1SECTION PCE-QM-01 : MANAGEMENT FOREWORDMANAGEMENT FOREWORDThis Quality Manual and its supporting procedures and instruction with reference to the ISO 9002 : 1994 ( E)The Management takes the opportunity to acknowledge the concerted efforts of all the staff involved and the consultants, CCIS SINGAPORE PTE LTD for without which this Quality Manual and its supporting procedures and instructions would not have materialized This Manual is issued under the authority of the Management Representative.Copy Issued To : _ _ _ Name Department DateNote : For an overview on its supporting procedures which are issued separately, it is recommended to read section Annex III of this Manual PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : BSHEET : 1 of 2EFFECTIVE DATE : 30/09/99TITLE SECTION PCE-QM-02 : MANAGEMENT COMMITMENT Rev . #Description of ChangeClause #ABInitial release Amend 2nd sentence from “ we shall comply with all statutory requirements of competent authorities of Singapore to “ We shall comply with all the requirements of the relevant authorities of Singapore”N.APrepared by Document Controller 30/09/99 . . (Signature ) ( Designation ) ( Date )Reviewed by Management Representative 30/09/99. . . (Signature ) (Designation ) (Date ). 01.99 .Approved by Managing Director 30/09/99 . (Signature ) ( Designation ) ( Date )PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : BSHEET : 2 of 2SECTION PCE-QM-02 : MANAGEMENT COMMITMENT MANAGEMENT COMMITMENTThe Company is committed to provide the resources and support required to ensure the achievement of our quality objective in implement the Quality Management System. We shall comply with all the requirements of the relevant authorities of Singapore. .( Signatory ) ( Date )MANAGING DIRECTOR PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : ASHEET : 1 of 1SECTION PCE-QM-03 : APPOINTMENT OF THE MANAGEMENT REPRESENTATIVE MANAGEMENT REPRESENTATIVEThe Top Management hereby appoint Mr. .Financial ControllerAs the Management Representative, and assign him the authority and responsibility for successful implementation and maintenance of the entire Quality System covered in this Quality Manual._ _ ( Signatory ) ( Date )MANAGEMENT DIRECTOR PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : BSHEET : 1 of 2EFFECTIVE DATE : 28/07/99TITLE : SECTION PCE-QM-04 : QUALITY POLICYRev . #Description of ChangeClause #ABInitial release Change Quality Policy N.AN.APrepared by Document Controller 28/07/99 . . (Signature ) ( Designation ) ( Date )Reviewed by Management Representative 28/07/99. . . (Signature ) (Designation ) (Date ). 01.99 .Approved by Managing Director 28/07/99 . (Signature ) ( Designation ) ( Date )PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : BSHEET : 2 of 2TITLE : SECTION PCE-QM-04 : QUALITY POLICYQUALITY POLICYWe, the Management of Pyramid Construction Engineering ( Pte.) Ltd., recognize the need for effective Management of Quality within all our activities to ensure that our profitability is maintained and our business is increased through the achievement of customer satisfaction and satisfying our changing customer needs.We will meet all the quality and contractual requirements of our customers and make continual improvement to our work processes . We will encourage every employee to take individual responsibility for quality. ( Signatory ) ( Date )MANAGING DIRECTOR PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : BSHEET : 1 of 2EFFECTIVE DATE : 28/07/99TITLE : SECTION PCE-QM-05 : QUALITY OBJECTIVES Rev . #Description of ChangeClause #ABInitial release Change Quality ObjectivesN.AN.APrepared by Document Controller 28/07/99 . . (Signature ) ( Designation ) ( Date )Reviewed by Management Representative 28/07/99. . . (Signature ) (Designation ) (Date ). 01.99 .Approved by Managing Director 28/07/99 . (Signature ) ( Designation ) ( Date )PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : BSHEET : 2 of 2TITLE : SECTION PCE-QM-05 : QUALITY OBJECTIVESQUALITY OBJECTIVES Our quality objectives are as follows : (1) To ensure on time delivery of projects (2) To work towards zero defect of all projects(3) To achieve high quality of works with Con points of more than 75 points(4) To obtain the maintenance certificate upon expiry of the maintenance period (5) Zero rate for industrial accident with frequency rate and severity rate below the national norm for construction industry .( Signatory ) ( Date )MANAGING DIRECTOR PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : CSHEET : 1 of 4EFFECTIVE DATE : 28/07/99TITLE : SECTION PCE-QM-06 : INTRODUCTION ( About the Company ) Rev . #Description of ChangeClause #ABBBBCCInitial release Delete “ Incorporated in 1975 “ Clause 1 and add “ with its incorporation on 8th January 1975 at the end of sentence.Change “ client “ to “ client “ in paragraph 5 of Clause 1Include “Schools” under Scope of Business Clause 3 Amend “ Registration with Authorities” to “ Registration “ and change Civil Engineering to G6- S$30 million include Piling G6 S $ 30 millionAmend item 3 ( a) from Construction Industry Development Board (CIDB ) to Building and Construction Authority ( BCA )Amend heading in item (a) from Head Reference, Head Title and Financial Grade to Workhead Reference, Workhead Description and Grade respectively.N.AN.AN.AN.AN.AN.AN.APrepared by Document Controller 28/07/99 . . (Signature ) ( Designation ) ( Date )Reviewed by Management Representative 28/07/99. . . (Signature ) (Designation ) (Date ). 01.99 .Approved by Managing Director 28/07/99 . (Signature ) ( Designation ) ( Date )PYRAMID CONSTRUCTION ENGINEERING ( PTE ) LTDQUALITY MANUALDOC.NO : PCE-QMREV. : CSHEET : 2 of 4SECTION PCE-QM-06 : INTRODUCTION ( About the Company )INTRODUCTION ( About the Company )1. BRIEF COMPANY HISTORY Pyramid Construction Engineering (Pte.) Ltd emerged onto the local construction arena with the aim of providing basic construction services to large main contractors with its incorporation 8th January 1975.Today, Pyramid has surpassed that aim by becoming a reputable main contractor itself, and successfully upgraded to the financial grade of G8 for building works, the highest achievable level in Singapore construction industry.At Pyramid, in everything we do, our management focus is on providing quality that meets our clients requirements. Our involvement in numerous projects both past and present, ranging from residential and commercial buildings to retrofitting and conservation projects and to civil and architectural works, has received very positive reviews from our clients.Much of the success of our in operation can be attributed to the executive Management s foresight and belief in training and developing the skills of our construction team and for investing substantially in new technological automation. Companies utilizing our services can be confid