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电话问候语:Hello. This is the SBC Corporation. May I help you?喂,这是SBC公司,我能帮你什么忙吗?Hello, This is Mr.Green speaking.喂,我是格兰先生。Good morning.SBC Corporation. May I help you?早上好,SBC公司,我能帮你什么忙吗?稍候:Could you please give me the international division.请帮我接国际部好吗?Can you please connect me with the export department?请接出口部好吗?Would you please transfer me to the production department?请转生产部好吗?Hold on a minute, please.请稍候。Hold the line a moment, Ill connect you.稍候,我帮你接过去。Just a moment, please.请稍候。Just a second, please.请稍候。One moment, please.请稍候。转电话:Ill connect you to him.我接过去给他。Ill put you through.我帮你接过去。Ill ring him for you.我帮你转给他。Ill get him for you .我帮你转给他。询问:Whos calling, please?请问你是谁?May I tell him whos calling?我能告诉他是谁打来的吗?May I let him know whos calling?我要让他知道是谁打来的?May I have your name, please?请问你的姓名?请求:I cant hear you very well. Please speak a little louder.我听不清你讲的话,请大声一点。Please speak a little more slowly.请说慢一点。May I have your name again, please.再次请问您尊姓大名?This is Mitchell Gallagher.我是米契尔加拉赫尔。Im sorry, could you repeat that, please?对不起,请再说一遍好吗?I beg you pardon.请再说一遍。Im sorry, we seem to have a bad connection.对不起,好像电话线路不好。Could you spell your name, please?请你拼出你的姓名好吗?Could you please tell me how your name is spelled?请你告诉我你的名字怎样拼好吗?How do you spell you name, please?请问你的姓名如何拼出?Ive got it .Thank you.我知道了,谢谢。打错:What number have you dialed?你打多少号码?Im afraid youve dialed the wrong number.恐怕你打错了。Theres no one here by that name.这里没有这个人。人不在:Im sorry, hes tied up at the moment.对不起,他此刻正在忙。Im sorry, hes busy at the moment.对不起,他此刻正在忙。Im sorry, hes not available at the moment.对不起,他此刻没空。Im sorry, he cant come to the phone at the moment.对不起,他此刻无法接电话。Im sorry,hes not at his desk.对不起,他不在办公位上。Could you tell him to call me back as soon as possible?请告诉他尽快回我的电话好吗?Im sorry,hes away from his desk.对不起,他离开办公桌了。Will you ask him to call me back in about an hour?请告诉他大约一小时后回我的电话好吗?Im sorry,he just walked away from his desk.抱歉,他刚离开办公桌。Im sorry,hes not in at the moment.对不起,他不在。May I leave a message?我能留言吗?Im sorry,hes our of the office now.对不起,他现在不在办公室。B:Please leave a message that I called.请留话说我打过电话给他。A:Im sorry hes away from the office.抱歉,他离开办公室了。Im sorry,hes not in the office now.对不起,他现在不在办公室。Im sorry,hes just left.抱歉,他刚离开。Im sorry,he hasnt come to the office yet.对不起,他还没有来办公室。Im sorry,hes out of town now.对不起,他现在出城去了。Im sorry,hes out of town on a business trip.抱歉,他外出做生意了。Im sorry,hes out of town for a few days.对不起,他出城几天。Im sorry,he has someone with him right now.对不起,他现在有客人。Im sorry,he has a visitor right now.抱歉,他现在有客人。Im sorry,he has someone in his office right now.对不起,现在有客人在他办公室。Im sorry,hes giving an interview now.抱歉,他正在面谈。Im sorry,hes in a meeting now.对不起,他正在开会。Im sorry,hes in conference now.抱歉,他正在开会。Im sorry,hes on another line at the moment.对不起,他正在接另外一部电话。Im sorry,hes on the plone at the monent.抱歉,他正在接电话。Im sorry,his line is busy at the moment.对不起,他正在打电话。Im sorry,hes gone home for the day.抱歉,他回家了。Im sorry,hes out for the rest of the day.对不起,他下班休息了。Can I tell him why youre calling?我能告诉他你为何打电话来呢?Is there anything youd like me to tell him?有什么事要我告诉他的吗?Would you like to leave a message?你要留话吗?Could you call back in 10 minutes?请你10分钟后再打好吗?Could you call again in 30 minutes?请你在30分钟后再打来好吗?Could you get back to me in an hour?请你在一小时后再给我电话好吗?Would you mind calling back around 4 oclock?请你在大约4点钟来电话好吗?Please tell him to call me back as soon as he gets in.他一回来请转告他立刻回电话给我。其他人是否可以:Im sorry, hes out at the moment, Would you like to talk to someone else in the same section?抱歉,他现在不在,你能和同部门其他人讲吗?Im sorry, but he is not at his desk now. Wont anyone else do?对不起,但他现在不在,找别人可以吗?May I speak to Mr.Chen, please?我能和陈先生讲话吗?Mr.Chen is in conference right now. Would you like to speak with Mr.Xu?陈先生现在正在开会,找许先生和你谈好吗?Mr.Liu is not here at the moment. Can M

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