商务英语口语.doc

第一篇A: I am A. I am here to see B. B: I am B.A: Miss B, nice to meet you. We have spoken on the phone.B: Nice to meet you, too.A: Welcome to our company. So shall we have look around?B: That would be very nice.A: This is our personal department. Miss B, this is C, the personal manager. This is B, she is our new client. C: How do you do?B: How do you do？Let me give you my name card.C: Thank you, and here is mine. Oh Miss B, its time for lunch. Shall we have lunch together?B: Its my honor.A: I am your waitress，madam. Here is the menu.C: Miss B, what would you like to eat?B: Ah, let me seeId like Black Pepper Steak and medium-well.C: Id like the same. And wed like red wine.A: Get it. Please wait a minute.C: Miss B, I heard you like playing golf?B: Thats right. I do.C: Im a member of a very good club. Thats not far from your hotel. Would you care for a round?B: Thank you very much.C: Then how about tomorrow?B: Yes, thats fine.A: Miss B, you play golf very well.B: Oh, thank you.C: Miss B, if I could just touch on business for a second?B: Please do.C: Let me be open. Our new product will launch in next week. What do you think?B: Thats ok. Our company will fit the date.C: Thats very nice of you.第二篇C: Can I speak to D?B: Sorry, there is no one here called D.C: Is that 123?B: No, youre got the wrong number. This is 122.C: Im sorry.C: Hello, Miss Bs office.A: Hello, my name is A. I would like to speak to B, please.C: Im sorry, but Miss B is not available. Can I take a message or wound you like to ring her on her mobile phone?A: Ill try her mobile. Can I have the number please?C: 135A: Just let me check that, 1-3-5?.C: thats it.A: Thanks.B: HelloA: Hello, Miss B, This is A.B: Oh, yes.A: Miss B, Im very sorry, there is some problem about our new product. We cant arrive in time. So could you delay the time of the meeting?B: Thats no problem. Well discuss on the new schedule. Then Ill tell you.A: Yeah, thats fine. Thank you very much!第四篇A: Hello, this is Lukou airport. Can I help you?B: I have an enquiry about flights to Beijing. Are there any flights tomorrow morning? And one passenger traveling business class.A: Please wait a minuteYes, there are two flights tomorrow morning.B：Ok, I want to the earlier flight.A: Please wait a momentMadam, I have arranged this for you. Your flight to Beijing is at eight sharp tomorrow.B: Thank you.B: Hello.C: Hello, could you send a taxi in 15 minutes, please?B: Yes, where are you now? And where would you want to go?C: Im on the 12 street, and I want to go ABC Bank.B: From 12 street to ABC Bank?C: Yes.B: OK, a taxi will be over there in 15 minutes.C: Thank you!C: Good evening, madam.A: Good evening. I have a reservation. The name is A. A room for one night.C: Ill just check. Yes, there is a reservation under that name. How will you pay, Madam?A: Credit card.C: Ill have the bell hop see to your bags.A: No, thanks. I only have one bag.C: Enjoy your stay第五篇C: Before we begin, are you sure that you are in a position to conduct this negotiation?B: Yes, I have the authority to negotiation with you.C: Right, lets get down to business. I want to know whats the unit price if I order 10000 units?B: The price is 25. But if you want discount, you must make the order more.C: The price is too high. Ok, whats your discount?B: If you buy 40000 units, the represents a discount of 20%.C: Offer me a unit price of 20 on 25000 units and we can do business.B: I cant do that. Im sorry.C: Lets break for a few minutes. Help yourself to the phone if you want to make a call. B: Thanks.A: Hi, B. How is the meeting?B: Hes definitely interested. Were having a break.A: Whats the situation?B: Its a little difficult. She wants a unit price of 20 on an order of 25000.A: That sounds good to me.B: I think we can push him further.A: Do you think so? Be careful. Shes a clever woman. Good luck!B: Miss C, we have agreed on a unit price of 20 for 30000 and I cant go below that price for an order of this size. Now lets look at terms of payment.C: 30 days.B: Im sorry, Miss C. but thats completely unacceptable. Our standard policy on discounts of 20% is payment within 15 days of delivery.C: This is not a standard situation. I am making a very large order.A: May I come in? Im sorry Im late.C: I cant believe that this is your final offer, Miss A. Id rather do business with you than this young man.A: Well, Miss C. B is a very good staff. Where do you talk about now?B: We are discussing the terms of payment, Miss A.A: Thats OK, please continue.B: Miss C, I know youre making a large order but you also get an excellent product at a very well discount.C: Well, this is my last offer, 30000 at 20 days payment. Take it or leave it.A: I think that offer will be acceptable, B. Well, lets discuss the details tomorrow.C: Ok. You really get a very good staff, Miss A. See you tomorrow.A and B: See you.Ladies and gentlemen, welcome to our company. Im very honored to have the opportunity of making this presentation to you. In the next hour and a half, we hope to show that:1. Our company has the right product range for todays market place, and ambitious plans for the future.2. That our Market Share in Asia is growing at a steady rate.3. That our marketing strategy in the Japan is very successful.And lastly, 4. That we can be a major player in Western markets.And we are sure that we can be a major player in these markets. If you have any questions, please feel free