商务英语BEC初级模拟试题之六.doc

商务英语培训：/kcnet410/商务英语BEC初级模拟试题之六Unit 1 First meetings 1 introductions and greetings 1. Listening You are going to hear a number of people introducing themselves. Some of the introductions involve two people, some involve three. First look at the conversations in the pictures below. Then, as you listen, number these conversations in the order you hear them. The first one has been done for you. a.( ) A: Hello, Im. B: Nice to meet you. My names. b.( ) A: Hello, let me introduce myself. My names. B: Pleased to meet you. Im. c.( ) A: I dont know anyone here. Youll have to introduce me B: Of course, Roger ,this is. C: Nice to meet you. d.( ) A: How do you do? My names. B: Nice to meet you. Mines. e.( ) A: I havent met your Managing Director yet. B: Oh, Im sorry. Dr. Mannheim, this is . C: Very nice to meet you. f.( ) A: Let me introduce you two. Maxine, this is Francis. B: Nice to meet you. g.( ) A Could you introduce me to the Marketing Manager? B: Of course, John.Philip, let me introduce you to . C: Nice to meet you. Listening task (1) A: Hello, let me introduce myself. My names Klein, Gunther Klein. B: Pleased to meet you. Im Geoff Snowdon. (2) A: How do you do? My names Paul Matthews. B: Nice to meet you. Mines Akira Mishima. (3) A: Hello, Im Tom. B: Nice to meet you. My names Francine. (4) A: Peter, could you introduce me to the Marketing Manager? B: Of course, John.Philip, let me introduce you to john, our new Computer Manager. C: Nice to meet you, John, were going to be working together. (5) A: Herr Tubingen, I havent met your Managing Director yet. B: Oh, Im sorry. Come and meet him. Dr Mannheim, this is Mr. Roberts. Hes over from the States on a visit. C: Very nice to meet you, Mr. Roberts. How long are you here for? (6) A: Jane, I dont know anyone here. Youll have to introduce me. B: Of course, Ill introduce you to Roger first. Hes the host.Roger, this is Susan. Shes just moved to the area. C: Nice to meet you, Susan. Do you come from these parts? (7) A: Let me introduce you two. Maxine, this is Francis. B: Nice to meet you, Maxine. Are you an old friend of Tonys? C: Oh yes, Tony and I have known each other for years, havent we? A: Yes, thats right. 2.Prisentation Introductions often include thes steps: You heard two types of introduction: Greeting Or introduction - response request for introduction You head two types of introduction: introducing yourself introducing some one else Notes:1. Some introductions are more formal than others. The use of first names indicates informality. 2. In English-speaking cultures, peolle usually shake hands on first meting. Now listen again and indicate whether the introdcution is formal(F) or informal(I). The first one has been done for you. Introduction 1 ( F) Introduction 2 ( ) Introduction 3 ( ) Introduction 4 ( ) Introduction 5 ( ) Introduction 6 ( ) Introduction 7 ( ) 3. Contralled practice Complete the introductions. (1). Peter King introduces himself to Jack Simpson: Peter King: Hello, My names Peter King Jack Simpson: Im Jack Simpson. (2). Philip introduces Sarah to James: Sarah: Philip, I Here. Youll have to . Philip: Of , Ill to James. Hes an old friend of mine. Fist meetings 2 Presenting yourself 1. Listening Manders Plc are having their annual party. Listen to the dialogues overheard at the party. Match up the peoples names with their type of work. The first one has been done for you. Name Type of work 1. Peter a. Production 2. John b. Personal Assistant 3. Susan c. Software development 4. Mike d. Market research 5. Sarah e. Fashion design 6. Mr. Fields f. Personnel 7. Martin g. Accounts 8. Jean h. Sales 9. Jeans husband i. Finance Dialogue 1 A: Nice to meet you, Peter. What do you do for a living? B: Im in computers-software development. What about you, John? A: Oh, I work for Manders- in the Personnel Department. Not a bad job. B: Is that one of your colleagues over there? A: Yes, thats Susan. She works in the Accounts Department. Let me introduce you. Dialogue 2 A: Hello. Im Mike. B: Nice to meet you, Im Sarah. I havent seen you around before. A: No, Ive just started work for Manders. Im in the Sales Department. B: What do you do there? A: Oh, Im on the market research side. And you? B: Well, Ive been with Manders for years. Im Mr. Fields Personal Assistant. Hes the Sales Director. A: Ah, I havent met him. Is he here? B: Yes, thats him. Let me introduce you. Dialogue 3 A: Thats interesting. Do you work here, Martin? B: Yes, Im in Finance. What about you, Jean? A: Well, my husband works at Manders. Hes in the Production Department. B: Oh yes, I think Ive met him.What about you? Do you work? A: Yes, Im a fashion designer. I work from home. B: Thats interesting. 2Presentation It is very common to present yourself in terms of your job. The job identifies the person. The dialogues that you heard follow a certain pattern: (1) A: What do you do (for a living)? B: Well, Im in computers. Not a bad job. (2) A: Do you work? B: Yes, Im a fashion designer. A: Thats interesting. (3) A: What do you do ( in the -Department)? B: Oh, Im on the market research side. What about you? / And you? (4) A: I havent seen you around before. B: No, Ive just started with Manders. Im in the Sales Department. A: What do you do there? Notes: 1. We often use the simple present when talking about jobs. e.g. A: What do you do? B: I work for Manders. 2. We use a variety of prepositions to indicate work relationships. e.g. I work for Manders (they are my employers) I work at Manders (the place) I work with Manders (a sense of collaboration) Im in computers (general type of work) Im on the market research side (general type of work) Im in the Sales Department (specific place of work) 3. Controlled practice Choose the most appropriate response. 1. Im in computers. What about you? a. Oh, I live in London. b. Well. I work in Sales. c. Oh, Ive been here for years. 2. Im Mr. Janes secretary. Hes the Production Manager. a. Ah, thats interesting. b. Is that one of your colleagues over there? c. Oh, I havent met him. 3. I live in Paris. What about you? a. Im a fashion designer. b. I live right here. c. Well, I work from home. 4. My husbands in the Production Department. a. Im in the Sales Department. b. Not a bad job. c. Oh yes, I think Ive met him. 5. Hello. Im Sarah. I havent seen you around before. a. What do you do for a living? b. Is that one of your colleagues? c. No, Im new here. 课文讲解 * What do you do for a living? 你做什么工作（谋生）？ living 生活，生计，生存 e.g. earn ones living 谋生 make a good living 过安乐的生活 *Not a bad job. 工作不错。 * I havent seen you around before. 我以前在这儿没见过你。 around 在附近，周围 e.g. look around 向四周看 travel around the world 周游世界 * Personal Assistant 私人助理可缩写为PA e.g. Im Personal Assistant to the Sales Director. / Im the Sales Directors Personal Assistant. 我是销售经理的私人助理。 * I work from home. = I work at home. 我在家上班。 Unit 3 First Contact Social English 1 1. Listening When you meet someone for the first time and start up a conversation, it is important to find points of common interest so that the conversation can run smoothly. Listen to the five dialogues on the tape. Decide if you think they are successful (Y) or not (N) in making initial contact. Dialogue 1 ( ) Dialogue 2 ( ) Dialogue 3 ( ) Dialogue 4 ( ) Dialogue 5 ( ) Now listen again and note down the answers to these questions. Dialogue 1: Has the visitor been to Japan before? Dialogue 2: Which hotel is the visitor staying in? Dialogue 3: What topic of common interest do they find? Dialogue 4: What topic of common interest do they find? Dialogue 5: What topic of common interest do they find? Listening task Dialogue 1 A: Is this your first trip to Japan? B: Yes, it is. A: Do you like it here? B: yes, it seems interesting. A: Would you like another drink? B: Thank you. Dialogue 2 A: How was your trip? B: Fine, thanks. A: How do you find Tokyo? B: Very interesting. A: Which hotel are you staying in? B: The Sheraton. Dialogue 3 A: Is this your first trip to Japan? B: Yes, but hopefully not my last. A: Im pleased to hear that. Have you found time to see much? B: Well, I visited the gardens. A: Oh, are you interested in gardens? B: Actually, yes, its my hobby. A: Mine too Dialogue 4 A: Are you staying long? B: No, unfortunately only a couple of weeks. A: Business or pleasure? B: Business, Im afraid. My company is setting up an office here in Tokyo. A: Really? Where is your company based? B: In Detroit, sort of north mid-west of the States. A: Yes, I know it. I visited it two years ago. B: Ah, really? Dialogue 5 A: I believe youre in fashion. B: Yes thats right- on the design side. A: Thats a coincidence. My wifes a fashion designer. B: Oh, Id like to meet her. A: You must come round to dinner one evening. B: That would be nice. A: Good, Ill fix it up later this week. 2. Presentation Successful conversation depends on finding a topic both people can easily talk about. One-way of reaching this point is to follow a number of steps until a topic of common interest is found. A typical sequence might be: 1 opening question 2 immediate answer 3 follow-up question 4 immediate answer + additional comment 5 next question or comment on topic of common interest 6 Answer or further comment on topic of common interest Now look more closely at the typical sequence of conversation. 2.1 Opening question Is this your first trip to_? How was your trip? 2.2 Immediate answer Yes, it is. Fine, thanks. 2.3 Follow-up question Are you staying long? Business or pleasure? 2.4 Immediate answer No. Business. Note: These answers are not helpful in finding a common interest. You need to make an additional comment. 2.5 Additional comment But hopefully not my last. Unfortunately only a couple of weeks. Business, Im afraid. My company is setting up an office here in Tokyo. 2.6 Next question Have you found time to see much? Really? Where is your company based? 2.7 Establishing topic of common interest Are you interested in gardens? Oh, I visited Detroit a couple of years ago. Thats a coincidence. My wife is in fashion, too. 3. Controlled practice The following four dialogues are in the wrong order. Rearrange them to make a natural flow of conversation. Dialogue 1 ( ) Really? What did you expect? ( ) No, Ive been to the States before, but this is the first time in Atlanta. ( ) So, what do you think of Atlanta? ( ) Fine, Ill see what I can arrange. ( ) Well, its not what I expected. ( ) There is a part like that. You must let me show you around. ( ) Well, I suppose I thought it would be more traditional. ( ) That would be interesting. ( ) Is this your first trip over here? Dialogue 2 ( ) Im sure. I hope to get back here again ( ) Thats a pity. Theres a lot to see. ( ) Good. Are you here on business then? ( ) Are you staying long? ( ) Really? Thats interesting. What line are you in? ( ) No, just a couple of days. -Unit 4 Further contact Social English 2 1. Listening A Responding appropriately in social situations is an important part of communication. Below is an example of an appropriate and an inappropriate response. Appropriate response：A: Can I come in? B: Yes, of course. Inappropriate response：A: Can I come in ? B: Really? How interesting. On the tape you will hear a number of responses. Decide whether the responses you hear are appropriate Y or not N. The first one has been done for you. 1. (Y) 2. ( ) 3. ( ) 4. ( ) 5. ( ) 6. ( ) 7. ( ) 8. ( ) 9. ( ) 10. ( ) 11. ( ) 12. ( ) 13. ( ) 14. ( ) 15. ( ) B Now listen again. This time all the responses are appropriate. Listening Task 1 Thanks for the lovely evening. Glad you enjoyed it. 2 How about a drink? Dont mention it. 3 Do you mind if I smoke? Yes, I do. 4 Could you hand me that pen? Of course. Here you are. 5 My father died last night. Oh, I am sorry to hear that. 6 Have a good weekend. So do I. 7 Thanks for your help. Never mind. 8 Im sorry, I must have got the wrong number. It doesnt matter. 9 Best of luck in your new job. Not at all. 10 Hes 95, you know! Really? 11 I think we should leave now. So do I. 12 Weve had a very good year. Im glad to hear that. 13 Can I ask you a question? Dont mention it. 14 Would you like to go to a concert this evening? Yes, Id love to. 15 I didnt get the job. Thats true. Answers to the listening task 1. Y 2. N 3. N 4. Y 5. Y 6. N 7. N 8. Y 9. N 10. Y 11. Y 12. Y 13. N 14. Y 15. N Appropriate responses 1. Thanks for the lovely evening. Glad you enjoyed it. 2. How about a drink? That would be nice. 3. Do you mind if I smoke? No, of course not. 4. Could you hand me that pen? Of course. Here you are. 5. My father died last night. Oh, I am sorry to hear that. 6. Have a good weekend. You too. 7. Thanks for your help. Your are welcome. 8. Im sorry, I must have got the wrong number. It doesnt matter. 9. Best of luck in your new job. Thanks very much. 10. Hes 95, you know! Really? 11. I think we should leave now. So do I. 12. Weve had a very good year. Im glad to hear that. 13. Can I ask you a question? Yes, of course. 14. Would you like to go to a concert this evening? Yes, Id love to. 15. I didnt get the job. Never mind. Better luck next time. 2. Presentation Polite responses can be grouped into several categories. This section gives examples of different situations and tells you what you can say. (1) Situation Thanking Thanks for your help. Thanks for the lovely meal. Response Not at all. Youre welcome. Glad you liked/enjoyed it. (2) Situation Apologizing Sorry, I must have got the wrong number. Response It doesnt matter. Dont worry. Never mind. (3) Situation Inviting Would you like to come to dinner? How about a drink? Response Yes, Id like/love to. That would be nice. Thats a good idea. (4) Situation Asking permission If the answer is yes May I come in? Do you mind if I smoke? If the answer is no Do you mind if I smoke? Response Yes, of course. Please do. Certainly. No, of course not. No, not at all. Well. Actually, Id prefer you didnt /not to. Id rather you didnt. (5) Situation Giving news Bad news I didnt get that job. My father died last night. Good news Weve had a fantastic year. Surprising news Shes 99 years old, you know. Response Never mind. Better luck next time. Oh, I am sorry to hear that. Im glad to hear that. Congratulations. Really? (6) Situation Agreeing I think we should leave now. I hope it doesnt rain. Response So do I. I hope so too. Me too. (7) Situation Giving good wishes Have a good weekend. Response You too. Same to you. 3. Controlled practice Write down an appropriate response. The first one has been down for you. 1A：We lost the match. B：Never mind. Better luck next time. 2A：Do you mind if I open the window? B： 3A：Would you like to go to a concert this evening? B： 4A：Sorry, I interrupted you. B： 5A：Could you pass me the file? B：Unit 5 Company organization Presenting the company 1. Listening Listen to the presentation about Rossomon Plc. As you listen, complete the organization Chart below. Listening Task Id like to say a few words about the organizational structure of Rossomon. Now, if you look at the transparency you will see that the Managing Director, that is Mr. Bunce, is responsible for running the company and is accountable to the Board. Now, he is assisted by four executive departments. These are Human Resources, which is responsible for personnel, training and management development; then there is the Finance Department which takes care of corporate finance and accounting; next, we have the Management Services Department, led by Peter Jenkins who is in charge of rationalization throughout the company; and finally there is the R&D Department- research and development-which works closely with the five regions on new product development. So this then brings me on to the regions. Directly under the Managing Director there are five Regional Managers. Each of them is responsible for the day-to-day management of a territory-these are geographically split into North, South, East, West, and Central Regions. Now then, the five regions are supported by two sections-Marketing and Technical Services. They are organized on a matrix basis with section leaders accountable to the Regional Managers. They work closely with the regions on the marketing and technical side. Now, in addition to the parent company, Rossomon has three subsidiaries, namely Rossomon France, Germany and Japan. The subsidiaries report to the Export Sales Department, which in turn is accountable to the Board. Right, well thats a brief overview. Are there any questions? 2. Presentation This section demonstrates some of the language used to describe an organization in terms of: # Hierar