ICAO4 OPI 口试部分.doc

OPI 参考答案和关键词Could you introduce yourself please?Example: My name is xx xx xx, I was born in date of month, year, Im xx years old and I work in xxx departmentKey words: first name, family name; TWR, APP, ACC, AROHow do you celebrate your birthday?Example: I usually celebrate my birthday with my family members, we help a party, eating and drinking together, sing birthday song, and then I blow off the candle to make wishes, I love this so much, because it makes me feel happy and I can eat my birthday cake, thats wonderful!Key words: Birthday cake, sing birthday song, candle, make a wish, love party, party with family/friend/workmates, etcCan you say something about your education? What did you learn?Example: I graduated from xxxx university/school/college, which is in xxx city and my major is xxxx. I learned the necessary knowledge and skill form school which helps me to find a job. I also learn how to live independently because my university does not locate in my hometown, I must living in a different city alone, this helps me to live as an adult, and teach me to be strong.Key words: university/college/school; city name, location; learn knowledge and skills, independentlyTell me something about your hobbies?Example: My hobby is table tennis, because it helps me to strong my body, and you know, this is the game for the country, everyone loves it! People should better have their hobbies, there is a Proverb says wealth is nothing without health.Key words: football, basketball, swim, cycling, traveling, music, reading novels/magazines, walking, 等等Please recommend a book/film/do you like reading/do you like watch films施工中Where are you from? Describe you hometown pleaseExample: I am from Hefei city, which is locate in east part of the china. the Climates is ok, not too hot, not too cold, autumn is the best season in the year. Hefei is Famous in is history, there was a great man who were born here, his name is Bao Gong, people loves him and respect him, because he is a great man who brings the fare justice to our people. Hefei is under construction, the air pollution is heavy, but I believe after the work, this city will become a beautiful city, and welcome to Hefei. Keywords: I am from xxx, center/east/south/northeast/northwest of china; Famous in (Food, drink, history, culture,); Place of interests；Climates, temperature, best season; Future, Welcome to my hometown Can you tell me something about the town?回答和上一题类似，只是但是注意是描述自己的家乡Have you been other city before?Example: Yes, last year/month I went to HongKong, 之后描述和家乡描述类似Where do you live? How do you go to work everyday?Example：I live in center part of Hefei city, which is far from my working place, so I usually go to work by bus/taxi/bicycle, Key words: location of you home in the city, methods you use to go for work, reason (far/close/not too far/not too close from work)Where do you work? How do you like your work?Example: I work in tower as tower controller, and I like my work, because I think our work is an honorable work, we make sure the safety of the peoples life and the property.Key word: tower, approach, control, AROWhat you position in your office? What is your daily duty?Example: I am a new controller and Im still under training, the duty of a tower controller is to ensure the safety and efficiency for aircraft both in the air and on ground, make sure they obey the instructions, and make sure they did not execute wrong actions.Key: approach controller, Acc controller; safety and sequence of the aircraftWhich ATC sections do you work for and responsibilities?和上一题差不多How long have you been working? Any working experience?Example: I have been working here for xx years, I think I am a experienced controller because I already work for many years / I dont have much experience because I am not a senior controller, I just work less than x years.Key: 没有Why do you choose ATC as you major/to be a ATCer/such job?Example: I choose to be a ATCer because I think this job is an honorable job, my duty is ensure the safety of the peoples life and the property, my work is very important. Also the pay I get from this work is ok, it can support my life.Key: nature of the work important; interested in, Pay/salary is ok, Job is quit challenging, Bright futureHow do you like your current workSame as “Where do you work? How do you like your work?”Can you say something about your family?Example: I have 3 people in my family, my father my mother and I. I am the only child in my family (I have a brother/sister), we love each other very much, and we share our life together. I am happy to be a member of the family, because my parent take care of me since I was baby, they teach me to walk, read, and look after me when I ill, now I will do same thing for themKey: number of members, only child/have brother/have sister, family is a whole, they look after me, and I will do same thing for them.Are you parents in favor of your choice?Example: yes they support me to be a ATCer, they respect my choice because I am a adult now, every decision I made I can take responsibility for myself. They trust me, believe I can manage my job, also they hope I can be a good controller. Of course they know I will be work in airport which is good place, and the salary is good, haha.No they dont support me at first, but I made lots of efforts to prove them that I can be a good controller. I told them I am an adult now, I can take responsibility for myself, then I told them the salary of this job is ok, enough to support my life needs. When we finish the long way talking, they become support and encourage me to work hard!Key: yes/no, why? If no, what did I do? Trust/support/encourage my choice, communication, grown up, adult, manage myself, good pay, nice working place.Do you like music? How does music influence you life /work?Example: yes I like music very much, especially light music. Music can helps me to relax after work. As you know controller usually work under pressure, we need relaxation to relief ourselves from the pressure, this is very important, because our work must ensure the safety of the aircraft, if we work with pressure and tired, we cant guarantee the efficiency of the work, even the basic safety requirement. As result I using music to refresh myself, so I can work at my best condition.Key: yes, I like; type of music (light, jazz, pop, rocknroll, Classical; we work under pressure, We need relaxation / refresh myself How do you cope with pressure at work?Example: Relaxation, I use relaxation to against pressure. Usually I will take some hobbies after work, for example play Chinese chess with my workmates when we have rest. It is a good game which helps me to forget the problem or unhappy things during the work. To play chess not only helps me relax, but also helps me to focus on what I am doing, which is helpful to my work.Key: music; football, basketball, table tennis, swim, communication; relaxation against pressure;Self training, improve my knowledge and skill, so I can work better, so I can face less pressure; Relief somebody from/of somethingHow does controller cope with pilot in maintaining orderly flow? / Relationship between controller and pilotExample: Our job is to make sure the safety and efficiency of the air traffic. For example, make sure the on time departure, offer best service when pilot needed. Especially in emergency situation, we controller must do our best to help pilot to handle the problem. So I think we need more communications, we need respect each other because we are cooperative units.Key: Nature of our job; on time departure , separation; Emergency situation; More communication, respect; Relationship cooperativeWhat makes a good controller?Example: Firstly, a good controller should be Skillful and rich in professional knowledge, also he or she must be a responsible controller, this is very important, because our work is to make sure safety of the peoples life and property. Secondly, I think a good controller will be quick-minded and clam when they facing emergency situation, also they must be experienced so they can handle problem well. Finally I think a good controller should have healthy body because we usually work under pressure. Key: Rich in professional knowledge; Experienced; Responsible; Quick minded; Clam; Patience; love work; Physical health; Good english Are you satisfied with you salary?Example: yes I am ok with my salary / no I am not satisfied with my salary, because our work is to make sure the safety and efficiency of the air traffic, but we usually facing pressure, so I think our salary should meet the nature of our work. Also the city and living expense are increasing, I need more money to support my life.Key: Nature of our work; Work under pressure; pay should suit our work; City / living expense increasing, Do you think teamwork is important to controller?Example: Yes! I think team work is important to controller. Because our work is to make sure safety of air traffic but we usually facing pressure, we need work in a team to help us share the work load and pressure, especially in the emergency situation. Many accident report shows there are not enough communication and cooperation makes human errors, so team work is a good way to reduce human errors.Key: Yes; nature of work; unusual events, emergency; Many accident report shows; against Human Errors, share workload and pressureWhat is the biggest challenge for a controller?Example: I think biggest challenge for controller will be how to cope with pressure, because (后面请参照How do you cope with pressure at work?)Key: pressure; safety separation; Maintain orderly flow/smooth flight under unusual/emergency situation; pass ICAO 4What is the purpose of ATC?Example: firstly, Anti collision between aircraft, Anti collision between aircraft and obstructions within Maneuvering area. Secondly, Maintain and expedite orderly flow in the air /within the controlled air space Key: 没有Do you like your work environment? How do you get along with your workmates?Example: yes I like my work environment, because we have advanced equipment and our place is spacious. We can also have tea and food for free charges when we have rest, we can listen music, play chess to relax, and we even have a massage chair.I am get along with my workmate very well, during the work we help each other, we share the work load. And sometimes we go for drink and have dinner after work, I am happy to have these workmates.Key: yes, like it; spacious, bright, advanced equipment, music, magazine, Chinese chess, massage chair; get along well, in work, after work (spots, drink, dinner, travel)Prospect of china civil aviationExample: I think china civil aviation has bright future, because we are become a strong aviation country. Our country is still in developing, economy grown fast, we have more and more modern aircraft and advance equipment. People are getting richer, they can afford air travel, because air travel is fast, efficiency, there is a proverb “time is money”. So I think china civil aviation has bright future.Key: Bright future; become strong aviation country; developing; economy; modern aircraft; people rich; air travel is efficiency, time is moneyHows the weather today? What kind of weather do you like? Example: it is a raining day, the cloud is overcast. I like raining day, because after raining, temperature is cool, makes people feel comfortable. And raining is romantic for couples who in love, you and you wife/girl friend can stay under same 雨伞.Key: A Fine day, Sunny day, Rainy day, Snowy day, Windy day, Cloudy day, Foggy day; 描述云 Sky clear, few, scatted, broken, overcast; Raining day cool, romantic; Snowy day snow fight, snow man; Fine day/sunny day travel, picnic, game, spots, Do you use English in your work? Why is English important? How to improve ones English?Example: yes I use English in my work. English is important is because today we have more and more international flight, they speak English, controller must using English to communicate with them, because our work is to make sure the safety and efficiency of the air traffic. Also speak good English will help me to find a good job. To improve English, we must speak more, listen more, and read more.Key: Yes; nature of our work; international flight; good job; speak, listen, read, writeDo you like travel? Why? Which place interested you the most?Example: yes I like travel. Travel it is a way to relax myself 为什么要放松请参考 How do you cope with pressure at work?模式回答哪里你最感兴趣，请参考对家乡或者其他城市的描述问题进行回答，模式相同What do you like to do in your spare time?Example: 请参考 Hobbies 模式回答，类型几乎一样， 要注意的就是 spare time 业余时间，可能考官会问你业余爱好和工作冲突、有影响怎么办，可以回答 I never let my hobbies/spare time activities interfere my workWhat are the factors that can encourage controller to work harder?Example: I think increasing our payment will be a good idea, because our work is to make sure safety of the air traffic, and we usually facing pressure. Also I think improve our work environment is a effective way to encourage us, because comfortable environment and advanced equipment will helps to reduce workload make job easier. Finally we need some reward, if we work hard, for example, holiday, money.Key: Pay; Rewards money, holiday; Welfare; Improve Working environmentOn job training, both at home and abroad本题没有答案，请根据自己的培训经历描述Key: Your experience; Advantage of training; What did you learnHave you been shanghai EXPO? What do you think of it?Example: No, I havent. I think ShangHai EXPO is successful, because china made lots of work before open EXPO, And we have lots of 志愿者. The park is very large, clean and beautiful. The transport is very easy for visitor to use. You can travel through the park from one area to another. There are many pavilions, which each country wants to shows their best part to the world. In each pavilion we can see newest technology, we can see different culture, arts, even the famous food.But I think the EXPO park is too many people, and you have queue for 2 or 3 hours to get in to the pavilion. Also many visitor complains about the food and drink price is too expensive.Key: Good successful; 志愿者; Park is very large; transport; pavilion; Bad too many people; expensiveSaudi Arabian, Japanese, Chinese, Denmark, Netherlands, German pavilionWhat do you think about the world cup?Example: I think world cup is great/successful. I am football fans, I love England team very much, but they didnt won the cup, this makes me sad. I like David backham, because he is captain of the team, however he is injured did not join the game, I think thats why England didnt won. I hope one day our Chinese team can walk out of the Asia, and win the game, I know it is a dream, but if we make effort, some day it will happen.Key: great; successful; South Africa; team work Work together to achieve goal; Favorite team / player; hows the Chinese team; 梅西, 马拉多纳,贝克汉姆，欧文 等球星的名字，自己去查How can airliner improve its business?Example：Reputations are important, for example make sure the flight depart or arrive on time, provide good service, lower the air travel fare. Also if they want to improve their business, they must do more advertisement, like advertise on TV, or radio.Key: Reputations; on time departure; good service; lower fare; advertisementDo you have any trouble in your life? How do you balance your personal life and your professional work?Example: Yes, I have. Everyone has their trouble in life, nobodys life is perfect. But I never let my personal life interfere my work. I usually handle the problem by myself, if I couldnt handle it, I will ask for help. I have friend, I have workmates, when I have troubles I will consider to talk with them or ask for help, for example, I can ask my workmates to take my place in work, so I can have time to handle my trouble.Key: Yes nobodys life is perfect, there always have room for improvement; I never let my personal life interfere my work; Seeking for help from friends, workmates (communicate, take my place in work)What will pilot do when unusual/emergency situation happened? How will ATC help?Example: when unusual/emergency situation happened, pilot will report with Pan Pan Pan/Maday Mayday Mayday. And then they will report the situation or problem they have, and request priority or help. As controller we must be clear about the situation, and then we provide help to cope with pilot, because our work is to make sure the safety of the air traffic. Key: Pilot Report (Pan, pan, pan/ Mayday, mayday, mayday; State intentionATC Be cleared of situation (problem, intention); Reasonable; Service-mind; Provide support特情和不正常情况的通用部分，也就是你会如何处置l be clear of the situation (information gather & intention)l Using radar / methods monitor flight processl Safety separationl Radio silence/maintain the order in ATC channell Report supervisor/higher department/ authorityl Cope with other sectors/units/ department concernedl Provide support (information, priority, etc.)l Give crew enough time to handle probleml Work in team!Have you ever encounter any emergency? If yes, what would you do?Example: 请描述你自己经历过的不正常情况参考通用部分，并加上特殊描述，例如，炸弹威胁有哪些特殊的处理要做， 下面会有参考答案How to deal with a bomb threat situation?Example：通用部分请参考上文特殊部分：After landing, I will keep aircraft away fromApron, terminal or fuel storehouse, and I will execute emergency evacuation procedure to let passenger get out of the plane, then I will find Bomb disposal squad to remove bomb.How to deal with control system failure situati