物流英语期末复习资料.doc

物流英语期末复习资料1. How many kinds of warehouse do you know? Please write down the advantages and disadvantages for each one.- Private warehouse优：More control; The cost of long term storage is lower than the public storage; More flexibility缺：high risk of investment- Public warehouse优：leased to solve short-term distribution needs;Saving money;缺：A lack of personalized service;Communication problems- Contract warehouse优：Low cost;More cost-effective than private warehouse缺：Once contracted, it must be a long-term utilization2. How many kinds of transportation mode do you know? Please write down the advantages and disadvantages for each one.- Railway transportation 铁路运输优点：It offers cost-effective transport of a large number of cargos over long distance;It is good for cargos with high volume and low value.缺点：Inflexibility of operation- Road transportation 公路运输优点：Used for higher-value and lower-volume cargo over relatively short distance;Providing a door to door service缺点：Fuel consumption; air pollution- Waterway transportation 水路运输优点：The cheapest method of moving goods world wide缺点：The speed of the ship is very slow.- Air transportation 航空运输优点：It offers rapid and flexible delivery; Saving time缺点：high cost- Pipeline transportation 管道运输优点：Pipelines operate on a 24-hour basis, seven days per week.缺点：The lack of growth in demand for the movement of oil will affect pipelines.3. Please talk about the ways of improving customer service.Improving logistics system to deliver superior customer service;Taking both service level and cost into account when gaining profits;Identifying customers needs;Defining customers service objective;Reducing the cost of logistics system4. What is logistics?In Chinese Logistics Terms, lo