宏业集团酒店内财物失窃处置程序_免费下载.doc

宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于4001客房关于手机和现金失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any objects. Using the cameras to take photograph as evidence.不可移动现场摆设，触摸任何物件，用相机拍摄现场存证；2. Report to the Security Manager, sent additional security guards to control the import and export around向保安经理报告，增派保安员，控制周围出入口；3. Observation and understand whether suspicious persons access and record the property values, found theft time.观察了解有无形迹可疑人员出入，记录失物价值、发现盗窃时间等；4. Security personnel should assist in public security personnel to do work and provide necessary information.公安人员到现场后协助工作，为公安人员提供所需资料。l Having investigation, transcripts to involve in personnel of various departments, and having investigation to key sectors and personal.对所涉及的各部门人员进行调查、笔录，并对重点部位及个人进行调查。宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于3001客房关于手机和部分现金失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any objects. Using the cameras to take photograph as evidence.不可移动现场摆设，触摸任何物件，用相机拍摄现场存证；2. Report to the Security Manager, sent additional security guards to control the import and export around向保安经理报告，增派保安员，控制周围出入口；3. Observation and understand whether suspicious persons access and record the property values, found theft time.观察了解有无形迹可疑人员出入，记录失物价值、发现盗窃时间等；4. Security personnel should assist in public security personnel to do work and provide necessary information.公安人员到现场后协助工作，为公安人员提供所需资料。l Having investigation, transcripts to involve in personnel of various departments, and having investigation to key sectors and personal.对所涉及的各部门人员进行调查、笔录，并对重点部位及个人进行调查。宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于4018客房关于首饰失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any objects. Using the cameras to take photograph as evidence.不可移动现场摆设，触摸任何物件，用相机拍摄现场存证；2. Report to the Security Manager, sent additional security guards to control the import and export around向保安经理报告，增派保安员，控制周围出入口；3. Observation and understand whether suspicious persons access and record the property values, found theft time.观察了解有无形迹可疑人员出入，记录失物价值、发现盗窃时间等；4. Security personnel should assist in public security personnel to do work and provide necessary information.公安人员到现场后协助工作，为公安人员提供所需资料。l Having investigation, transcripts to involve in personnel of various departments, and having investigation to key sectors and personal.对所涉及的各部门人员进行调查、笔录，并对重点部位及个人进行调查。宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于3011客房关于手链及LV手包失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any objects. Using the cameras to take photograph as evidence.不可移动现场摆设，触摸任何物件，用相机拍摄现场存证；2. Report to the Security Manager, sent additional security guards to control the import and export around向保安经理报告，增派保安员，控制周围出入口；3. Observation and understand whether suspicious persons access and record the property values, found theft time.观察了解有无形迹可疑人员出入，记录失物价值、发现盗窃时间等；4. Security personnel should assist in public security personnel to do work and provide necessary information.公安人员到现场后协助工作，为公安人员提供所需资料。l Having investigation, transcripts to involve in personnel of various departments, and having investigation to key sectors and personal.对所涉及的各部门人员进行调查、笔录，并对重点部位及个人进行调查。宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于3019客房关于手机与电脑失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any objects. Using the cameras to take photograph as evidence.不可移动现场摆设，触摸任何物件，用相机拍摄现场存证；2. Report to the Security Manager, sent additional security guards to control the import and export around向保安经理报告，增派保安员，控制周围出入口；3. Observation and understand whether suspicious persons access and record the property values, found theft time.观察了解有无形迹可疑人员出入，记录失物价值、发现盗窃时间等；4. Security personnel should assist in public security personnel to do work and provide necessary information.公安人员到现场后协助工作，为公安人员提供所需资料。l Having investigation, transcripts to involve in personnel of various departments, and having investigation to key sectors and personal.对所涉及的各部门人员进行调查、笔录，并对重点部位及个人进行调查。宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于4021客房关于钻石套件失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any objects. Using the cameras to take photograph as evidence.不可移动现场摆设，触摸任何物件，用相机拍摄现场存证；2. Report to the Security Manager, sent additional security guards to control the import and export around向保安经理报告，增派保安员，控制周围出入口；3. Observation and understand whether suspicious persons access and record the property values, found theft time.观察了解有无形迹可疑人员出入，记录失物价值、发现盗窃时间等；4. Security personnel should assist in public security personnel to do work and provide necessary information.公安人员到现场后协助工作，为公安人员提供所需资料。l Having investigation, transcripts to involve in personnel of various departments, and having investigation to key sectors and personal.对所涉及的各部门人员进行调查、笔录，并对重点部位及个人进行调查。宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于4001客房关于失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any objects. Using the cameras to take photograph as evidence.不可移动现场摆设，触摸任何物件，用相机拍摄现场存证；2. Report to the Security Manager, sent additional security guards to control the import and export around向保安经理报告，增派保安员，控制周围出入口；3. Observation and understand whether suspicious persons access and record the property values, found theft time.观察了解有无形迹可疑人员出入，记录失物价值、发现盗窃时间等；4. Security personnel should assist in public security personnel to do work and provide necessary information.公安人员到现场后协助工作，为公安人员提供所需资料。l Having investigation, transcripts to involve in personnel of various departments, and having investigation to key sectors and personal.对所涉及的各部门人员进行调查、笔录，并对重点部位及个人进行调查。宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于2001客房关于女士金项链失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any objects. Using the cameras to take photograph as evidence.不可移动现场摆设，触摸任何物件，用相机拍摄现场存证；2. Report to the Security Manager, sent additional security guards to control the import and export around向保安经理报告，增派保安员，控制周围出入口；3. Observation and understand whether suspicious persons access and record the property values, found theft time.观察了解有无形迹可疑人员出入，记录失物价值、发现盗窃时间等；4. Security personnel should assist in public security personnel to do work and provide necessary information.公安人员到现场后协助工作，为公安人员提供所需资料。l Having investigation, transcripts to involve in personnel of various departments, and having investigation to key sectors and personal.对所涉及的各部门人员进行调查、笔录，并对重点部位及个人进行调查。宏业集团假日酒店Hongye Group Holiday InnTIANJIN HONGYEJITUAN OPERATIONS MANUALINTERNAL POLICIES AND PROCEDURES酒店内财物失窃处置程序Handling of property stolen文 号 ：sec-yj -014Ref. No.：sec/yj/014页 数 ：1Page 1部 门 ：安全部Dept. Initiated：Security Dept日 期 ：10月28日Date : 10/28批 准 ： 对于3021客房关于大量现金失窃的情况及时上报，配合有关部门协助调查。胡军 谢进 10月28日安全部 Security Dept 总经理 General Manager 生 效 日 期 Effective Date发 放 ： 各 相 关 部 门Distribution ： All Division Concerned and P&P Master ManualPurpose目 的：Regulating the handling of the hotel property stolen.规范对酒店内财物失窃的处理.Procedure程 序：l SEC and AM arrived at the scene at once. Found the room whether has damage signs or tampering with hard objects.保安领班和大堂副理第一时间到达现场，寻找该房间是否有明显损坏或是被硬物撬开等迹象；l SEC captain and AM enter into the room; found whether baggage & cabinets were open.保安领班和大堂副理开门进入房间后，是否发现房内物品凌乱及有行李或提箱、橱柜被撬开；l The commodity counters glass, and the availability of alternatives whether have obviously pry marks. Confirmed to be stolen after inspection商品柜台玻璃、档板等有无明显被撬移的痕迹。经过检查如证实为盗窃；l SEC captain take immediately following measures:保安领班立即做以下处理：1. Dont move site goods and touch any o