外贸英文邮件回复及相关专业术语.doc

外贸首饰英文邮件回复及相关专业术语1.你们的详细石资料是什么？有没有详细的图片？Well noted. Please offer more details.1) More pictures of this style, thus we can have a clear look.2) How many stone does it contain or how many stones you want to be setted in? Thanks &Best regards2. 收到你们来函Noted with thanks.3. It clarifies the questions. We will proceed with CAD right away and will try to send the finished CAD for you to review soon.4. 请再次回顾一下，如无更改请与我们确认。Please review it and approval to go ahead.5. 期待您的第一份下单Look forward to your first PO of the style.6. 其他正在准备之中，我们将陆续置上。Others are preparing and will be sent to you soon/in succession.7.Round shank 圆臂/Euro shank 方臂/ring thickness 戒指厚度/ring width 戒指宽度8.original design 原设计9.flawless 完美的额；无瑕疵的；无裂缝的10. 请确认需要蜡板做货还是银版直接做货。Please confirm whether we can go ahead for wax or silver model.11.请确认需要电红金还是倒红金。 Whether pink gold plating or casted in pink gold do you want?12.货上批花还是板上批花？ Hand engrave or model engrave?13. 非常感谢您的谅解和支持。Your kindly understanding and support will be most appreciated. 14.stamping 字印/laser 镭射/ J-back 底片15.chipped 崩石/broken 烂石/dull stone 蒙石/crooked head 花头歪/gold scratches 刮花/missing beading 未露珠边/properly 石侧/uneven stone 高低/stone spacing 石隙不均/internal fault 内花/internal crack 内裂16.inferior material/non-conforming/rejected product 劣质材料/次货17. 我们将加快生产，并尽快将优质货物发出。We will speed up the production and deliver to you qualified/good products at once /immediately.18. Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these day, please make a decision quickly to go ahead after price confirmed. We will arrange the mass production right away.19. 如有不明之处请随时与我联系。I hope there is no confusion. Let me know if you have any query. Please let me know if you have any further questions.Seeking for more information /feedbacks/suggestions.Look forward to your feedbacks and suggestions soon.Feel free to give your comments.Any question, please dont hesitate to let me know.20.以下注意重点：Some know issues in the release: .The current status is as following: .Some items need your attentions: .21.附件Attached please find todays meeting notes.Attached in the design document，please review it.For other know issues related to individual features, please see attached release notes.Enclosed we hand you a price-current for the goods.22.回复客人对报价的询问兹就贵方对该商品的询价回复如下In answer to your inquiry for the article, we reply you as follows:针对你方昨日的询盘，现寄上与你来函要求相似的戒指样品一宗。In reply to your enquire of yesterdays date, we are sending you herewith several samples of ring closely resembling to what you want.兹就该商品向贵方报价如下：We are pleased to quote you for the goods as following：23.推迟，延期Delivery date/postpone24.推迟延期的信件回复Well noted and we will make every effort to deliver the rings to you every week. I will check all designs right away and revert back to you if there is any problem. Concerning the two orders of NO.1 and NO.02, we are sorry to inform you that the delivery date of NO.01 has to be postponed to May 31s and delivery date of NO.02 has to be postponed to June 4.woare truly sorry for any inconveniences this delay may bring you. Please accept our apology for the inconvenience this matter have give U. We have to inform you that the delivery date have to be delayed /postponed about 1 week due to 2 non-conforming/rejected products were found during twice quality inspection. We are really sorry about that and we will speed up the production and deliver to you qualified products soon.25. 邮件实例Dear _,Sorry to trouble you again!Please find my email below. Could you kindly check by return today? Because well be on holiday from May 1st to 3rd .Thank you in advance!Best/kind regards,_Dear _,Glad to get your contact information. As we discussed on the phone, there were some details as below.1)2)3)Please confirm by return earlier convenience. We will do everything according to your request.Thanks & best regards 询问CAD确认信息Hi Trupti,Be worth waiting.Enclosed we hand you the CAD. Please review it and approval to go ahead.1).Please note your Size Chart for Round Missed Dia. MM size 1.0, the CAD shows that several styles need diamonds 1.0mm.2).Please note the number of diamonds changed in many styles.3).Please note the style NO.RGR19101, NO.RGR19102, our CAD shows that the two styles in white color. However, the sketch shows in yellow color. Please confirm what color you need in 14K.4).Please note the five styles which need 2 tone, all casted in 10kw+10 KR (pink gold), OK?At last, the SIZE CHART FOR ROUND you gave us, missed Dia. Qity to fill the blankin BOM.Seeking for more information and feedbacks. Thanks & regardsDebbyAfter confirming with our colleague who in charge ofthis parcel ship on 29th Jun. I findis our fault that we input the wrong value on the fedexs sheet,that is the reason why the bill is high. Please contract local Fedex in US, and let us know what proof we can offer to correct the mistake. We will spare no efforts to help you reduce the loss.Your kindly understanding will be most appreciated. For this design, kindly please offer me the center stone size or we can not achieved to design it for you. Please advise and thanks.See attached CAD for EAR1023 I had sent before, the gold weight is more close to the final weight.We could not get an exact weight base on the drawing, but quote in estimate.Kindly pleaseunderstand the same.In order toprevent same things happen,how about updating the estimate after we finished the CAD from now on? 询问石形Dear Trupti,Well noted about this. We can fill the final BOM by the chart. Please give your own format of final BOM to us.Below are something confused that need clarify.1) TAPER has at least 3 length of a side. See attachment. And your size chart ONLY shows 1 length of it.2) BUGGET is straight baguett, right? It also has 2 length of a side.3) The words WTP-AE,WPC-BD,WBG-AE means the range of different diamonds weight, right?Look forward to your reply earlier convenience.Best regardsDebby询问是否需要拍照Dear Trupti,We will take photos after the rings done. Attached three photographing, please choose one that you fancy.Or you need add other aspects taken a picture, please dont hesitate to let me know.Look forward to your reply.RegardsDebby询问是否需要字印及要求Dear Trupti,Do you need laser 14K or other LOGO in shank? If yes, tell me exact place.Any require, please dont hesitate to let me know.Thanks & RegardsDebbyWould you please send me a copy of your ring catalogue with details of your prices and payment terms?回复客人对价格过高的抱怨Dear xxx, I am glad to hear from you, and much concerned about your requirement in the letter. Regarding our last quotation, you consider the price to be high for you. I do think it is the common issue we face currently. As you know, the price of raw material goes up beyond our predict. We are proceeding to improve craft to lower the cost effectively. The market goes big for these products day by day. Most clients have urged us to complete their orders in spite of high price. They all agree that these products are of most potential high profits in the near future. Provided we offer 30% discount to you, could you like to double your volume? If not, I would like to kick off 10% price to start an initial friendly cooperation between us. Your further comment is highly appreciated. Yours truly, Dear Amol,Thanks for your new orders. Attached is gold advance sheet. We need about two weeks to do them after we receive gold advance and diamonds from you.Dear Amol,Thanks for your new orders. We need about 2 weeks to do them after our SF-Guangzhou company receives gold advance and diamonds from you.I will send you the gold advance sheet as soon as our colleagues worked out.Please note that we have cast them, if you change them to brass and CZ now, we need to charge the gold loss and labor and resin, and we need to redo resin again.Dear Nitin,Please find attached sheets. I list the diamond requirement of PO#121122 and the stock of PO#121087. My colleague in diamond department think the quality of extra of PO#121087 is up to SI2. If you think it is ok to use them for PO#121122. It only can cover two sizes completely, so you need to send the diamonds to us what I dont mark it in blue color to us. Please check.As the stock of PO#121087 you send to us are not cover the need of all size of PO#121122, so I suggest you ship all diamonds of PO#121122 to us and send less extra for PO#121122. Hi Nitin,Ok. When we can get the balance? After we get your diamond, we can set.The data I highly in blue was can be covered by your stock, you need to send the rest to us.Dear Amol,My colleague in diamond department told me below problem of memo#44376, please correct them in your system and send replacement soon.Sr.#2-2pcs of 7 sieve size lacks, and 2pcs of 4.5 sieve size more.Sr.#4-It writes 68pcs on your bag but we receive 67pcs, lacks 1pc of 0.005. Also, 26pcs of 0.9mm bigger now, up to 1.0mm, we need replacement soon.Dear Nitin,Please find attached sheets. I list the diamond requirement of PO#121122 and the stock of PO#121087. My colleague in diamond department think the quality of extra of PO#121087 is up to SI2. If you think it is ok to use them for PO#121122. It only can cover two sizes completely, so you need to send the diamonds to us what I dont mark it in blue color to us. Please check.As the stock of PO#121087 you send to us are not cover the need of all size of PO#121122, so I suggest you ship all diamonds of PO#121122 to us and send less extra for PO#121122. Dear Nitin,We shipped 45pcs of goods to you by FedEx on July 31st. The tracking number is 800239826650. There are 17pcs of new samples.Attached are invoice in Excel format and cost sheets.I will send other documents for this shipment to you later.Dear Wendy,As I told you, no stone received from your side until last Friday, and you let me ship it out without stone, so we shipped it to you on last Friday morning. Please check the email I sent you just now, thats with tracking number, and your colleague has received the ring.Dear Bob,Almost all are with little chip or scratches on surface, edge and bottom, if we cant set them, almost none can be used. Per the QC standard you gave us before. I think your customer only dont accept color stone with eye visible scratches or acraded facet junctions, right? Now the little chip or scratches we can see them by loop but cant see them clearly by naked eye. If you dont accept it, cant we polish the stones a little? If we need to ship all back to you, and were not sue when we can get them again. Also, the setter say we need to set center stone before setting diamond, so now the importance thing is the center, also experience setter told me that color stone is easy to scratches after he set it, like during the polish or other procedure. If we set it and it scratches later, then you dont accept it, we cant take the center out again, only can hammer it to broken. I think it is a waste, we really need your specific description on how chip or scratches on surface around the stone you can accept soon.BTW, we have set about 15pcs on last Saturday, and now we stop everything for we dont know how chip and scratches you can or cant accept.Hope to hear from you soon.Another thing, we cant return any stones to you immediately for customs offices problem-computer updated, the soonest we can ship is on this Friday.Dear Paula,Per current production status, I think we can ship it on Aug.15th or 16th, then you will get it on Aug. 18thDear Paula,To avoid mistake, we would like to confirm the measure way and tolerance with you. Do you want A or B ring size measure standard as attachment? Do you accept +/- 1/8 or +/- 1/4 ring size tolerance?Dear Nitin,We have shipped the goods to you by MALCA-AMIT (FedEx) on August 10th. The tracking # is. Please confirm the same on receipt.Hi Vishal:We are racing against the clock. Our guys have beenworking overtime these days. Tomorrow (Aug.17)we will ship first batch of goods out.I will give you detail with PO & Style per our delivery schedule tomorrow for sure!Hi Vishal:Pls see detail list with PO, style#, current status and shipdate for 1082pcs of Top Priority(per your list, there are only 1082pcs , not 1098pcs)Today we ship 132pcs to you.As the status issubject to change from time to time, maybe Qty of each shipment will be little bit defferent.Any updated, willkeep youposted at the first moment.Dear Jon,Ok. But we only can return them to you on Wednesday, as the goods we sent to H