Opear 系统报表操作.doc

Opear 系统报表操作如何进入系统：在Opera lonin 中输入用户名及密码1、 报表：空房报表：进入opera点击rooms managementHousekeepingHousekeeping Mgmt. 点击Vacantsearchreportpreview打印住客房报表：进入opera 点击rooms managementHousekeeping Housekeeping Mgmt. 点击occupied search 点击arrival searchhousekeeping details 报表：点击PMS-rooms management-search-report-preview-打印客情资料：点击PMS- miscellaneous- search-在Reports中输入G-选择guests INH-by room -preview-打印2、Mini bar reports: 方法1、进入opera点击Miscellaneousreport输入j 再search journal by cashier and transaction code transaction codeDescription输入minisearch后选择Allok Group bycashieraddroom NOaddoksort ordercashieraddokpreviewprintpreview方法2、点击PMS- miscellaneous-Reports-在Reports中输入J-Journal by cashier and transaction code -在Descri ption 中输入MINI -选择3012,3013,3014,-OK - preview-打印3) 夜班报表：History and forecast: 进入opera 点击Miscellaneous report输入H search history and forecastpreviewout of order by reason: 进入opera点击Miscellaneous report输入o searchout of order by reasonokrepair statuspendingpreviewHousekeeping Dail report: 进入opera点击rooms managementHousekeepingHousekeeping Mgmt选择dirty and reservation status全选reportpreview4)团队报表：点击PMS- miscellaneous- Reports-在Reports中输入G-选择Group rooming list -block code 选择相应的团队名称- preview-打印 -display 选housekeeping status 和Room status - preview-打印2、 迷你吧入账Mini bar记账: 进入Operacashieringfast postingcashier login （输入密码）在Room(输入房号) code(输入3014) amount(输入金额) check No.(输入mini bar单号) supplement(输入mini bar) reference(输入mini bar) post3、 借物进入Opera系统Front deskGuest in house输入房号searchOptionAlertsNew在Code子菜单中选择AMN Amenities in room在Area子菜单选择Check out在Description里面输入借用物品的名称数量OK4、 客情查询：进入Opera系统Front deskGuest in house输入房号searchRate房价Packages:如果是蓝色的字体，则包含早餐/黑色字体是负数的，则不含早5、 房态差异：进入Operarooms management HousekeepingRMdiscrepanciesshow:sleeps skips person discrepancy三项全选searchreportpreviewprint6、 更改房态：进入opera点击rooms managementHousekeepingHousekeeping Mgmt. room number点击room status选择Inspected /clean / dirty其中所要更改7、 封“OOS”或“OOO”房：进入opera点击rooms managementHousekeepingout of order/servicenewroom list(输入房号) from date/through date(封房的期限) status（选择OS或是OO）return status(选择dirty) reason(封房的原因) remarks(备注详细的封房原因及封房人) 解封“OOS”或“OOO”房：进入opera点击rooms managementHousekeepingout of order/ser