进出口英语外贸函电范文.doc

1. 主动联系采购商 Dear Sirs: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sirs: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon. Truly 3. 迅速提供报价 Gentlemen: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 4. 如何讨价还价 Gentlemen: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly 5. 通知已开立 信用证 Dear Sirs: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. Sincerely 6. 请求 信用证 延期 Gentlemen： Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. Sincerely 7. 同意更改 信用证 Gentlemen: Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development. Sincerely邀请与答复 Invitation and ReplyDear Mr. / Ms,We should like to invite your Corporation to attend the 2000 International Fair which will be held from August 29 to September 4 at the above address. Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully尊敬的先生/小姐，在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的详情我们一周内将寄给你。希望不久能收到你的来信，并能来参加。您诚挚的 肯定答复Dear Mr. / Ms,Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair. We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr. Li will be in your city from July 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully尊敬的先生/小姐，感谢六月二十八日来信邀请我们公司参加2000国际商品交易会。我们乐于参加并计划展示我们前几年生产的电子设备。李先生将于七月二日至七日去你市做具体安排，非常感谢你的协助。你诚挚的 否定的答复Dear Mr. / Ms,Thank you very much for your invitation to attend the 2000 International Fair. As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully尊敬的先生/小姐，非常感谢您邀请我们参加2000国际商品交易会。由于我们将于同一时间到你市新开一家维修店，非常抱歉我们不能前去。希望以后在某些场合见到您。您诚挚的外贸中经常收到的邮件分类在开展 国际贸易 网络营销中，如果你开展了一系列的网络推广工作，你就会不断地收到形形色色的电子邮件。在这些邮件中，就会有一部分就是你所期盼的 询盘 邮件，而 询盘 邮件的质量也是有很大地差别的。对 询盘 邮件进行分类和筛选，并将你最好的资源投入到真正的潜在客户身上，这会大大提高你的工作效率。1、寻找卖家型：这种类型的询盘人，正在寻找你所提供的产品(或类似的产品)，他们正在执行着采购计划。他们也在为完成采购任务而奔忙。他的询盘最大的特点是：目标明确(例如，有品名、要货数量、交货条款等)，信息全面(例如，有公司名称、地址、电话、传真、联系人等)，询问专业，问题详尽。你的及时回复无疑是雪里送炭。对于这类询盘要高度关注，及时、准确、全面、专业的答复和有竞争力的报盘是达成交易的关键。2、准备入市型：这种类型的询盘人，也许他在他所在的国家已经有经营经验，但对你的产品还不够了解;也许他的客户已经到他这里询盘;也许他已经知道通过进口你所提供的产品，可以获得较好的利润。总而言之，他们已经准备和你做生意，但还许多具体问题还须解决。他们是新手。在这类人的询盘中，一般信息比较全面(例如，有公司名称、地址、电话、传真、联系人等)。但你从所提问题的专业化程度，可以对其做出判断。这类客户是你的潜在客户，他们需要你的培育。耐心、专业的回答和恰当地跟踪，有利于不断培养他对你的信任，不断增强他和你做生意的信心。3、无事生非型：现在有很多在线交易市场或其他的贸易平台，为了便于用户查询，他们都提供了一种组合查询的功能。用户使用这种功能，只要在他感兴趣的产品后点击选上，就可以给供方发去标准格式的询盘邮件。这虽然是个好办法，但给一些无事生非者也提供了方便，他们毫不费力地选择后，你就可以收到他的一个很象样的询盘。这时，你是倍加关注，实际对方毫无兴趣。对于这样的询盘(一般在邮件格式中都有说明它是来自什么网站)，撰写一封通用格式的电子邮件，表达你非常希望和他建立业务关系，并请他们更多地介绍他们自己的信息。将这样的邮件发给对方，就会将这类人过滤出去，因为他们多不会回复你。4、信息收集型：他们是技术人员，他们现在正要开发或仿造和你的产品相同或相似的产品，他们需要了解市场、了解产品、得到更多的同行信息。十分专业是这类人的询盘的特点。也许和他们交流一、两个次，他们就会汇来购样品款。但是，他们永远不会成为你的客户，相反他们有可能成为你在他们国家的竞争对手。回复这类人的邮件要把握专业的尺度，超出销售的话题，要设法有礼貌地拒绝。5、索要样品型：这类人的目标是索要免费样品。他们多是欠发达国家或地区的客户。经过交流，你会发现他对价格、质量等并不关心，他关心的只是给他送样品。坚持让他付样品费和邮费，会使他远离你。6、窃取情报型：他是你的竞争对手，他是你的敌人，他们是有备而来。他利用互联网的特点，装扮成外国客户来刺探你的价格、交易条款等信息，从而制定出他们更有竞争的策略。这是最难回复的邮件。他可以伪装成就要给你下订单的样子，你不得不告诉他你的信息。这种类型人，除了有互联网经验的人用技术手段鉴别外，多是通过多次往复的交流，主观地甄别出来。催款函是卖放在规定期限内未收到货款，提醒或催促买方付款的函件。写此类催款函要求文字简练、意思清楚;同时要求语气诚恳、体贴，彬彬有理。不可轻易怀疑对方故意拖欠不付，以免伤害对方感情，不利于达到索款的目的，或妨碍以后的业务。对于某些屡催不付，故意逃款的客户，语气则要强硬，措辞坚决。总之索款要把握一个原则：既要达到索款目的，又要与客户保持友好关系。外贸 英语 函电：催款函范文实用范例(1)subject demanding overdue paymentdear sirs,ac no.8756as you are usually very prompt in settling your acs, we wonder whether there is any special reason why we have not received payment of the above ac, already a month overdue.we think you may not have received the statement of ac we sent you on 30th august showing the balance of us$ 80,000 you owe. we send you a copy and hope it may have your early attention.yours faithfully,xxx催款函主题：索取逾期账款亲爱的先生：第8756号账单鉴于贵方总是及时结清项目，而此次逾期一个月仍未收到贵方上述账目的欠款，我们想知道是否有何特殊原因。我们猜想贵方可能未及时收到我们8月30日发出的80，000美元欠款的账单。现寄出一份，并希望贵方及早处理。你真诚的xxx(2)subject urging paymentdear sirs,ac no.8756not having received any reply to our e-mail of september 8 requesting settlement of the above ac, we are writing again to remind you that the amount still owing is us$ 80,000. no doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance,yours faithfully,xxx催款函主题：再次索取欠款亲爱的先生：第8756号账单未见贵方对我们9月8日来信要求结算一事之回复。我们再次来函提醒贵方，欠款为80，000美元。毫无疑问，一定有特殊原因使贵方延误付款，我们期待贵方说明原因并寄上汇款。你真诚的xxx(3)subject insisting on paymentdear sirs,ac no.8756it is very difficult to understand why we have not heard you in reply to our two e-mail of 8th and 18th september for payment of the sum us$ 80,000 you are still owing. we had hoped that you would at least explain why the ac continues to remain unpaid.i am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment, i am afraid you leave us no choice but to take other steps to recover the amount due.we are most reluctant to do anything which your credit and reputation might suffer and even now we prepare to give you a further opportunity to put the matter right.we therefore propose to give you 15 days to clear your ac,yours faithfully,xxx催款函主题：三度索取欠款亲爱的先生：第8756号账单我们于9月8日及9月18日两次去函要求结付80，000美元欠款，单至今未收到贵方任何答复，对此我们感到难于理解。我们希望贵方至少得解释为什么账款至今未付。我想你们也知道我们对贵方多方关照，但你们对我们先前的两次询函不作答复。你们这样做恐怕已经使我们别无选择，只能采取其他步骤来收回欠款。我们极不愿意做任何损害你们信誉的任何事情。即使现在我们还准备再给你们一次机会来挽回此事。因此，我们再给你们15天时间来结清账目。 外贸 英语 函电催款函典型句型(1)the following items totaling $4000 are still open on your ac.你的欠款总计为4000美元。(2)it is now several weeks since we sent you our first invoice and we have not yet received your payment.我们的第一份发票已经寄出有好几周了，但我们尚未收到你的任何款项。(3)im wondering about your plans for paying your ac which,as you know,is now over 40 days ast due.我想了解一下你的付款计划，要知道，你的付款已经逾期40多天了。(4)we must now ask you to settle this ac within the next few days.请你务必在这几日内结清这笔账款。外贸函电中很常用的英语词汇(1)贵函Your letter; Your favour; your esteemed letter; Your esteemed favour; Your valued letter; Your valued favour; Your note; Your communication; Your greatly esteemed letter; Your very friendly note; Your friendly advice; Yours.(2)本信,本函Our (my) letter; Our (my) respects; Ours (mine); This letter; these lines; The present.(3)前函The last letter; The last mail; The last post; the last communication; The last respects(自己的信); The last favour(来信)(4)次函The next letter; The next mail; The next communication; The letter following; the following.(5)贵函发出日期Your letter of (the) 5th May; Your favour dated (the) 5th June; Yours of the 3rd July; Yours under date (of) the 5th July; Your letter bearing date 5th July; Your favour of even date(AE); Your letter of yesterday; Your favour of yesterdays date; Your letter dated yesterday.(6)贵方来电、电传及传真Your telegram; Your wire; Your cablegram(从国外); Your coded wire(密码电报); Your code message; Your cipher telegram; Your wireless telegram; Your TELEX; Your Fax. (7)贵方电话Your telephone message; Your phone message; Your telephonic communication; Your telephone call; Your ring.(8)通知(Noun) Advice; Notice; Information; Notification; Communication; A report; News; Intelligence; Message. (Verb)(通知,告知)To communicate (a fact) to; To report (a fact) to.on; To apprise (a person) of; To let (a person) know; To acquaint (a person) with; To intimate (a fact) to; To send word; to send a message; To mail a notice; to write (a person) information; To give notice(预告); To break a news to(通知坏消息); To announce(宣布).(9)回信(Noun) An answer; A reply; A response. (Verb) To answer; To reply; To give a reply; To give ones answer; To make an answer; To send an answer; To write in reply; To answer ones letter. (特此回信)Reply to; Answering to; In answer to; In reply to; In response to. (等候回信)To await an answer; To wait for an answer. (收到回信)To get an answer; To favour one with an answer; To get a letter answered.(10)收讫,收到(Noun) Receipt(收到); A receipt(收据); A receiver(领取人,取款人); A recipient(收款人) (Verb) To receive; To be in receipt of; To be to (at) hand; To come to hand; To be in possesion of; To be favoured with; To get; To have; To have before (a person); To make out a receipt(开出收据); To acknowledge receipt(告知收讫).(11)确认To confirm; Confirming; Confirmation; In Confirmation of(为确认.,为证实.); A letter of confirmation(确认函或确认书)(12)高兴,愉快,欣慰To have the pleasure to do; To have the pleasure of doing; To have pleasure to do; to have pleasure in (of) doing; To take (a) pleasure in doing (something); To take pleasure in doing (something); To be pleased to (with)(by); to be delighted at (in)(with); To be glad to (of)(about); To be rejoiced in (at).外贸回信常用的例句公司断定我们所提供的货色优良, 价格公道, 感谢贵公司给我们一个机会, 使我们的要求得以实现。In answer to your favour of the 6th May, we inform you that we are unable to take the goods offered by you.关于贵公司所询麦麸一事, 现可提供该货20吨。回信用语公司断定我们所提供的货色优良, 价格公道, 感谢贵公司给我们一个机会, 使我们的要求得以实现。We are certain that we are offering a sound article at popular price, and we should appreciate an opportunity to substantiate our claims.贵公司5月6日函悉, 本公司无法承购贵公司开价的商品。此复。In answer to your favour of the 6th May, we inform you that we are unable to take the goods offered by you.关于贵公司所询麦麸一事, 现可提供该货20吨。In answer to your inquiry for bran, we offer you 20 tons of the same.贵函收悉, 此地商场仍保持平静。Answering to your letter, we state that the market remains quiet.至今未复5月8日贵函, 甚感歉疚, 还望原谅。Kindly excuse our not replying to your favour of the 8th May unitl today.本月8日贵函敬悉。?先生是位诚