体验商务英语3第二版PPTUnit2Travel.ppt

1Howoftendoyoutravelbyair rail roadandsea 2Whatdoyouenjoyabouttraveling Whatdon tyouenjoy 3Putthefollowinginorderofimportancetoyouwhenyoutravel 4Doestheorderchangefordifferenttypesoftravel A Answerthesequestionsindividually Thencompareyouranswerswithapartner comfortsafetypricereliabilityspeed B Choosethecorrectwordfromtheboxtocompletethefollowinglistofthingswhichirritatepeoplewhenflying seatstrolleysqueuesluggageroomcancellationsfoodjet 1notenoughleg available2lostordelayed 3long atcheck in4poorquality anddrink5nobaggage 6overbookingof 7flightdelaysand 8 lag room luggage queues food trolleys seats cancellations jet Whichoftheseirritateyoumost Matchthewordsandphrasesbelowwhichhavethesamemeaning ForeachpairdecidewhichisBritishEnglishandwhichisAmericanEnglish A 1subwaya motorway2citycentreb lift3carry onbaggagec publictoilet4onewayd schedule5returne economyclass6freewayf single7restroomg parkinglot8elevatorh underground9coachclassi handluggage10timetablej roundtrip11carparkk downtown B Workinpairs UsewordsorphrasesinAmericanEnglishfromExerciseAtocompletethetextbelow Mylastoverseasbusinesstripwasanightmarefromstarttofinish Firstofalltherewasadelayonthewaytotheairportastherewasanaccidentonthe WhenIgotthereIfoundthelowerleveloftheairport wasflooded Nextmy wastoobigandheavysoIhadtocheckitin Whenwearrivedthe wasclosedandtherewerenocabsatall Afteralongtimetryingtoreadthe andwaitingforfortyminutes wefinallygotabus andfoundthehotel butthe wasn tworkingandourroomswereonthefifthfloor freeway parkinglot carry onluggage subway schedule downtown elevator A StephanieTaylorisabusinesswomanwhotravelsregularlyaspartofherjob Listentothefirstpartoftheinterviewandchoosethethreeprioritiesshementionsfromthelistbelow Goodorganization Easybooking Regulartransport Beingpatient Balancingcostwith Airlinefoodcomfort B WhydoesStephaniethinkitisstillimportantforbusinesspeopletotravelregularly it sparticularlyimportanttoestablishgoodface to facerelationswithcolleaguesorwithcustomers C ListentothesecondpartoftheinterviewandlistthebestandworsttravelexperiencesthatStephaniedescribes Best greathotelwithbeautifultowelsandbeautifulbathroomsandnicesoftbed andgoodsportsfacilities theVirginlounge Ithink That sagoodexperiencewithallthehightechthings Ilikethat Worst thingsoutofyourcontrol suchasbadaccommodationanddelayedorcancelledflights E ListentowhatStephaniesaysaboutfuturebusinesstravelandcompleteherpredictionbelow Perhaps particularlyintheareaof Ithinkhotelswillneedtoimprove ingeneral Therearesomeverygoodhotelsalready butIthinkmorehotelswillprovide forbusinesspeople perhapssome facilitiesfor accommodation theirstandards facilities specific businesswomen A Answerthesequestionsbeforeyoureadthearticle Whatwasyourworstexperiencewhentravelingbyair Whydosomepeoplegetangrywhentheyaretravelingonaplane B Nowreadthearticle Whichofthesestatementsaretrueaboutthearticle Correctthefalseones 1Peopleingroupsaremorelikelytobehavebadlyonplanes 2Drinkisoftenthecauseofproblemsonboard 3Airlinescandolittletoimproveairquality 4Travelersareusingnewtechnologytoexpresstheirdissatisfactionwithairlines 5Airlineshavetakennoactiontoaddresstravelers concerns false true false true false C Whichofthefollowingreasonsaregivenforairrageinthearticle 1poorservice2flightsnotleavingontime3poorqualityoffood4toomanypassengersonaplane5notfeelingsafe6peopledrinkingalcohol7poorairquality8noisypassengers9notbeingabletosmoke10notenoughcabincrew D Whichofthefollowingwordsfromthearticlehaveanegativemeaning Useagooddictionarytohelpyou ragemisbehaviorqualityfrustrationconcernharmoptimumvaluableirritabilitydisorientationcomplaintscriticizedisruptivedangerousdissatisfaction Use will verb toexpressavoluntaryactionorpromise IwillsendyoutheinformationwhenIgetit IwilltranslatetheemailsothatMr Smithcanreadit Iwon tdoallthehouseworkmyself IwillcallyouwhenIarrive IfIamelectedPresidentoftheUnitedStates Iwillmakesureeveryonehasaccesstoinexpensivehealthinsurance IpromiseIwillnottellhimaboutthesurpriseparty Usefulwaystotalkaboutthefuture 2 Use begoingto todescribeplannedactivities HeisgoingtospendhisvacationinHawaii I mgoingtobeanactorwhenIgrowup Michelleisgoingtobeginmedicalschoolnextyear TheyaregoingtodriveallthewaytoAlaska Whoareyougoingtoinvitetotheparty A Whenarewegoingtomeeteachothertonight B Wearegoingtomeetat6PM A WhoisgoingtomakeJohn sbirthdaycake B SueisgoingtomakeJohn sbirthdaycake 3 Usepresentcontinuoustoexpressfuturearrangements IamleavingforBeijingtomorrowmorning Sheismeetinganimportantclienttoday MybossisgoingonabusinesstriptoEuropenextweek Theflightisleavingat9 00 4 Use beto toexpressfutureplans Iamtoresignfrommyjobnextweek ThissemesteristoendinJanuary Wearetohaveourfinalexamsinthe19thweek OurcompanyistoholdtheannualconferenceinDecember A Completeeachdialoguewiththecorrectformofbegoingtoorwill 1AI mreallysorry Ican ttakeyoutothestation Somethinghasjustcomeup BOh don tworry I take ataxi 2AWe vechosenanameforournewlow costairline BReally What you call it 3AHaveyoudecidedhowtoincreasethenumberofpassengers BYes we offer afamilydiscountatweekends 4AIcan tsendane mailtothetravelagent mycomputer sjustcrashed BWritedownyourdetailsandI fax themoverforyou 5AHow syourdaughter BShe sfine She learn tobeapilotfortheflyingdoctorservicenextyear will areyougoingtocall aregoingtooffer willfax isgoingtolearn B Usethepresentcontinuousorthepresentsimpletocompletethesentencesbelow 1Hisflightarrives isarrivingat9o clocktomorrowmorning 2We restaying stayattheHiltonHotelfornextmonth ssalesconference 3Thenextseminarisbeginning beginsat3p m 4Itravel amtravelingbytrainfromParistoLondonnexttime 5Theboatisdeparting departsatmiddaysoyouhavethewholemorningtogetready 6ThedelegationfromChinaareseeing seetheChairmanthefollowingMonday C Workinpairs Taketurnstocompletethesentencesbelow Usegoingto will thepresentcontinuousorthepresentsimple 1I msorry Ican tattendthesalesmeetingtomorrow 2Themarketingdepartmenthavedecidedontheirtravelplansforthenextmonth 3Thetrainsaredelayedbecauseofbadweather so 4Don tworryifyoucan tdrivemetotheairport 5I vegotthedetailsofyourflighttoTurkey 6Ohno There sbeenanaccidentandthetrafficisveryheavyonthemotorway 7DidIgiveyouthedeparturetime It 8I vemadeupmymind Skills Makingarrangementsonthetelephone Call1Purpose PhilippaKnightcallsMariaBonettitomakeanappointmentseeherinLondonnextweek Result TheappointmentisfixedforWednesdayat2pm Call2Purpose PhilippaKnightcallsMariaBonettitorescheduletheirmeetingbecauseherflighthasbeendelayed Result Maria sphoneisengagedwhenshecallssoshehastoleaveamessage Listentothefirstcallagainandcompletetheextractbelow Knight I mcallingbecauseI llbeinLondonnextweekand you Iwanttotellyouaboutournewcollection Bonetti Great What I mfairlyfreenextweek Ithink Knight Intheafternoon Could then Bonetti Letmelooknow Let Yes that dbenoproblematall twoo clock IsthatOK I dliketo makeanappointmenttosee daywouldsuityou HowaboutWednesday youmakeit mecheckmydiary Whatabout Listentothesecondcallagainandcompletetheextractbelow Receptionist Thankyou I mputtingyouthrough Hello I mafraidshe sengagedatthemoment orcanItakeamessage Knight I llleaveamessageplease Thethingis IshouldbemeetingMs Bonettiat2pm Myplanewasdelayed andI vegottoreschedulemyappointments Ifpossible tomorrow inthemorning hereatthehotel please Receptionist Certainly What sthenumber please Knight It s Willyouhold butsomething scomeup I dliketomeether Preferably Couldshe callmeback 02075853814 Casestudy Work restandplay Background ICON acomputersoftwarecompany LosAngeles USA Aseminar 20seniormanagers France FridaytoSunday July5 7 Meetings executivegames Rewardthemanagersfortheirhardwork Casestudy Hoteldetails Ch teauMonfort HotelMarine HotelSplendide Casestudy Detailedarrangementsfortheseminar 20 male12 female8 Registration 5pm Friday