索赔Claim.doc

外贸英语函电读写译 共计12篇索赔Claim1. The buyer asking the seller to make the insurance claim买方要求卖方向保险公司索赔Dear Sirs,Our Order No.4692When the S.S “Merry Captain” arrived at Shanghai on 15 May,it was noticed that a part of cases,nearly half,were wet.We therefore had all the wet cases opened and the contents examined by a local insurance surveyor in the presence of the shipping companys agents.Each case was invoiced as containing 10 dozen cartons,five or six of which were badly damaged,and the goods have lost a great deal of their quality by wetting from sea-water.We enclose the surveyors report and the shipping agents statement.As you hold the insurance policy we should be grateful if you would take the matter up for us with the insurers.We hope no difficulty will arise in connection with the insurance claim and thank you in advance for your trouble on our behalf.Yours faithfully,2. Lodging a claim for shortlanding of goods against the shipping company向船运公司索赔短卸损失Dear Sirs,Recovery of Claim for Shortlanding of 36 “Golden Deer” BicyclesWe refer to a shipment of 240 “Golden Deer”Bicycles of Beijing Trading Company exported to marseilles.The goods were shipped on board the vessel “Prince” and transhipped at Genoa onto the vessel “Princess” of your company.Upon its arrival at the destination on August 15th the shipment was found short of 36 pieces for which you,as the Carrier,should be held responsible according to the international business practice.We,as the Insurer of the above goods,have indemnified the Consignees for this loss in the amount of RMB￥19800.00 and would now request you to reimburse us the same amount at your earliest convenience.Yours truly,3. Requesting the seller to substitute perfect pieces for the rejects or to compensate要求换货或赔偿Gentlemen:We thank you for the prompt dispatch of the parcel of grass cloth ordered by us on August 20,but regret to draw your attention to the fact that a part of it does not correspond to the sample which led to our placing our order.We have had to reject fifty pieces as being unsatisfactory both in the colour and in the finish.Now these pieces,therefore,have been repacked and sent to you by parcel.Will you please either substitute perfect pieces for the rejects or credit us with $3000,the invoice cost of the latter?Yours very truly,4. Claim for shortweight and inferior quanlity短重及质量索赔Gentlemen:S.S.”Far East”-FertilizersWith reference to our cable No.C 9182 of July 2 in connection with the fertilizers shipped per s.s.”Far East” in execution of Contract no.HB-8341,and discharged at Tianjin,we now lodge claims with you as follows:Claim Number Claim for AmountDEC_41 Shortweight US$2,358.50DEC_42 Quality 12,365.20 Total Amount US$14,723.70To support our claims,we enclose herewith one copy each of Inspection Certificates No.71011 and No.71012 together with our statement of claims which amounts to US$14,723.70.We feel sure that you will give our claims your most favourable consideration and let us have your settlement at an early date.Yours faithfully,Enclosures:As stated5. Accepting the Claim-A reply to the above letter同意索赔-对上封信的复信Gentlemen:Contract No.HB-8341-FertilizersWe are in receipt of your letter dated 5th July,with enclosures,claiming for shortage in weight and inferior quality on the consignment of Fertilizers shipped per s/s “Far East”.We immediately looked into the matter and find that our Fertilizers were properly weighed at the time of loading and the quality was up to standard.We,on our part,really cannot account for the reason of your complaint.But since the Fertilizers were examined by a public surveyor upon arrival at Tianjin,we cannot but accept your claim as tendered.We therefore enclose our check No.55122 for US$14,723.70 in full and final settlement of your claims DEC-41 and 42.Kindly acknowledge receipt at your convenience.We apologize for the trouble caused to you and would like to assure you that all possible steps will be taken by us to avoid any recurrence of similar nature in our future dealing with you.Yours truly,Encl.Check No.551226. Refusing a claim for shortage in weight拒绝短重索赔Gentlemen:Your Order No.7761Per s/s “Yellow River”We regret to note from your letter dated October 8 that a shortage of 1000 kilos is found in the captioned shipment and that you are coming to us for compensation.Please be informed that the goods were carefully inspected by the Shanghai Commodity Inspection Bureau before they were shipped as evidenced by their certificate now in your possession.We do not thinnk we should be held responsible for he alleged shortage,which must be due to pilferage while the goods were in transit,especially as it has been mutually agreed that the certificate issued by the SCIB is to be considered as final and binding upon both sides.We therefore suggest you had better enter a claim immediately against the Insurance Company.If you will send us the paper which show exactly the shortage of the shipment that reached you,we will take up the matter for you with a view to recovering the shortage in weight from the Insurance Company.Is it your desire to have another 1,000 kilos of the goods you ordered at once?We will gladly do so.Yours truly,7. Repudiation of a Claim for damage of generator parts拒绝发电机部件损坏赔偿Dear Sirs,We have received your letter of April 20 together with the Inspection Certificate attached,from which we regret to learn that several diesel generator parts under Contract No.CA3773 were damaged in transit.In reply,we would comment in brief.Looking into the photograghs sent by you we do not understand that the damage of the control-panels of two diesel generator sets could be caused by our fault.Since the control-pannels are directly at the ourtside wall,bending of the cover there is impossible.You mentioned in your letter that the support and the bracing of case was insufficient.We would notice that stability is ensured by