出境领队英语.doc

1:A:may I help you sir?先生，请问我有什么可以帮您？ B:yes.were here to check in for the flight to Sydney .Here are our tickets and passports.是的，我是来办理到悉尼的登机手续，这是我的护照和机票。 A:Thank you ,sir. Please put your baggage on the scale. How many pieces of baggage do you want to check in?谢谢，请把行李放在行李台上，您一共有多少件行李？ B:Twenty pieces altogether . Can I take this traveling bag as a carry-on?共二十件，这个手提包可以一同办理吗？ A:Im afraid not .Its overweight . The allowance for the carry-on baggage is 8kg.恐怕不行，超重了，允许的范围是8公斤内。 B:I see .明白 A:Here are twenty claim tags for your baggage and your passports这是20个行李标签和您的护照。 B:Thank you very much谢谢 2:A:Please show me your customs declaration form ,sir.可以看看你的海关申报表吗，先生 B:Certainly ,Here it is.当然，在这 A:Do you have anything to declare?有什么需要申报的吗？ B:No,I dont没有 A:Please open this bag.What are these?请打开这个包，这里面是什么？ B:These are for my personal use.And these are gifts for my friends .这都是我的私人物品和给朋友带的礼物。 A:Do you have any liquor or cigarettes?有烟和酒吗？ B:Yes,I have five bottles of brandy.有，有5瓶白兰地。 A: Youll have to pay duty on that .Do you have any other baggage ?有付税吗，其他行李里还有吗？ B:No 没了 A:ok,Please give this declaration form to that official at the exit.好了，把这个申报表给出口的那间办公室 3:A:Good morning.Please show your ticket,passport and immigration card.早上好，请出示你的机票，护照和入境卡。B:Here you are在这里A:Whats the purpose of your visit in this country ? On business or for pleasure?你这次来的目的是什么？商业还是旅游？B:on business.Im here eith a tour group .商业，我是随团过来的。A:So you are a tour leader,arent you?你是领队吗？B:Yes,We have several places to visit.是的，我们有许多的行程要走。A:How long will you be staying in New Zealand?在新西兰停留多久？B:5 days .Well be leaving on May 25th.5天，3月25日离开。A:Where do you intend to stay while in the country?你准备住在哪里？B In the hotels.酒店A ：how much money have you got?带了多少钱？B: I have 2000 US dollars in cash.2000美金。A:Do you have a return ticket?你有没有往返票？B:Yes, her you are.Can you leave now?有，给你，我可以离开了吗？A:Just a second .Do you remember when you got your last vaccination?一会，你还记得你上次接种疫苗是什么时候？B:three days ago,just befor I came here,You may check my health certification .3天前，来这里之前，你可以检查我的健康证明。A:OK,I think you are cleared,Thank you for your cooperation. 好，我想你是对的，谢谢配合。4: A:Did you call for service,sir?你有没有呼叫服务，先生？B:Yes,Will you have the laundry done today?有，今天有没有洗衣服务？A:Im afraid its too late for todays laundy ,sir.We can deliver it tomorrow around 6:00p.m.今天太晚了，明天下午6点之前B:Oh , my dear . Were going to set off tomorrow morning.噢，亲爱的，我们明天早上就要出发了。A:We have a special four-hour service.We will deliver it within 4 hours at a 50% extra charge.我们有特殊4小时服务，我们会在4小时之内完成，但需要加收50%的额外费用B:Thats all right .可以A:Please fill in the laundry form and put it in the laundry bag with your laundry.那请把需要洗的衣服放进洗衣袋。B:There is a stain on this overcoat .Id like it removed before its dry-cleaned.我这件外套上有一个污点，我想在干洗前把它去掉。A:What kind of stain is it,sir?这是什么污渍，先生？B:I spilled some coffee on it.撒了一点咖啡在上面。A:We will do our best to remove the stain ,but we cannot guarantee the result .我们会尽最大的努力去洗掉，但我们无法保证结果。B:OK,And Id also like to have this sweater washed by hand in cold water.It might shrink otherwise .好的，这件毛衣需要冷水手洗。A:By hand in cold water .I understand ,Please mark it on the laundry list,Is there anything else I can do for you ,sir?明白，请在洗衣清单上注明，还有其他什么可以帮到你的么？B:Nothing else at the moment.Thank you very much.暂时没有，非常感谢。A:Its our pleasure to serve you.这是我们的荣幸。 How many pieces of checked luggage have you got?您有多少行李要托运？Your luggage exceeds the free baggaged allowance.您的行李超过免费限额Whats the luggage allowance ,please?请问免费行李有什么规定？Which seat do you prefer ,a window seat or an aisle seat ?您喜欢什么样的座位？是靠窗的，还是靠通道的。Your attention ,please.Flight BA 328 from London will be one houre late on account og a big fog旅客们请注意，由伦敦飞来的英航328次班机因为大雾天气，将要晚点一小时到达。Would you shoe me the baggage claim area for FlightSQ318?请问新航318次班机的行李提取处在哪？How long do you intend to stay in the country ?您打算在此地停留多久？Ive got my Health Certifacate for International Traveler.我随身带了国际旅行健康证明书。Do I have to pay tax on this ?我必须为此付税么？Go through the red channel if you have something to declare.若有物品要申报要走红色通道Im sorry ,All carry-on luggage must be placed underneath the seat in front of you or in the overhead compartment.很抱歉，所有随身携带的行李必须放在您前面的座位底下或您头顶上方的行李柜里。Miss,could you have a blanket and pillow ,please?小姐，可以给我枕头和毛毯么？Please be seated until the plane comes to complete stop.飞机完全停稳前，请勿离座。Could I have vegetarian dish?可否给我素食餐？ I will meet you at the lobby on the ground floor at 7 oclock tomorrow morning.我明天早上7点在一楼大厅等你们。I have some clothes to be washed.Do you have a laundry service？有一些衣服要洗，你们有洗衣服务吗？Where are the emergency exit and stairways?紧急出口及楼梯在哪里？Do we have to chevk in one hour in advance?我们必须在一小时前办理登机手续吗？We charge an extra 10% of the room rate late checkouts.逾时退房。我们将加收10%的房费 How many pieces of luggage do you have together你们总共有多少行李？Here are the luggage checks.这些是行李牌。What are your symptoms你有什么症状？I felt down and sprained my ankle,我跌倒，扭到脚踝了。Where can I make a claim for lost passport?我到哪里可以申报护照遗失？Please call the Embassy of China .请与中国大使馆联系How would you like your eggs?Scrambled,fried or boiled?您的鸡蛋要怎么做？炒，煎还是煮？How would you like your steak ,rare,medium or well-done?您的牛排要几分熟？三分、五分还是全熟？We wete in a traffic accident?我们碰上交通事故了。Two round-trip tickets to Cambridge for nine oclock tomorrow两张明天9点到剑桥的往返票。What time does the next bus for Manhattan leave?下一班前往曼哈顿的巴士何时开？How much is the postage for this letter to China? 这封信寄到中国邮资是多少？Can you tell me the current rate for US dollars?你能告诉我美元的现金汇率吗？ Could you recommend something good for a souvenirs?可以推荐一些适合当纪念品的东西吗？Please show me how to claim the tax refund。 请告诉我该如何申请退税款。 登机手续办理 check-in; 登机牌 boarding pass国际候机楼 international terminal安全检查 security check中转 transfer过境 transit海关 Customs航空公司汽车服务处 airline coach service起飞时间 departure time登机 boarding免税店 duty-free shop旅行安排 tour arrangement行李牌 luggage手提行李 hand luggage；carry-on luggage免费托运行李重量 free luggage allowance头等舱 first class公务舱 business class经济舱economy class移民局 immigration入境卡 arrival card出境卡 departure card海关申报 customs declaration海关检查员customs inspector入境城市 port of entry国际旅行健康证明书 Health certificate for International Travel签证 visa团体签证group visa失效日期 Expiration date晕机 Airsick靠窗户的座位 Window seat靠过道的座位 Aisle seat紧急出口 Emergency Exit头顶上方的行李柜 Overhead bin compartment抵达时间 arrival time起飞时间 departure time急救包 First aid kit橙汁 Orange Juice商务酒店 commercial hotel度假酒店 resort hotel前台 front desk康乐部 Entertainment Department 驻店经理 resident manager大堂副理 lobby manager楼层服务员 floor attendant健身房 health center纪念品商店 souvenir shop服务费 service charge额外费用 extra charge洗衣服务 laundry service快洗