Management Review Meeting.doc

Quality Management SystemABC Fabricators and ErectorsEnterprise DriveAnytown, USAManagement Review Meeting(Sample agenda)Required Attendees:EM:Executive ManagerChief Executive Officer or PresidentEMT:Executive Management TeamMR:Management RepresentativeD:Detailing ManagementP:Purchasing ManagementO:Fabrication or Operations ManagementQA:Quality Assurance ManagementQC:Quality Control ManagementPart IThe first part of this sample agenda may help you to plan and assemble the resources needed to conduct a management review of the Quality Management System (QMS). Use the matrix to establish a schedule for each item that will be covered in the review. Each item needs to be covered at least once per year (you may want a greater frequency for some items), but there is no requirement that they be considered at the same time.Work to decrease the connection between the management review of your Quality Management System and periodic production meetings. Instead try to increase the connection to the review of your Business Management System. For more information about planning, conducting, and getting the most value from your QMS management review, refer to the Quality Corner article, “Management Review A process not an event,” by L.Martof, in the October2006 issue of Modern Steel Construction.Agenda Item(establish schedule - each item not less than once per year)OwnerJanFebMarAprMayJunJulAugSepOctNovDecQuality PolicyEMxQuality Objectives & GoalsEMxAudit Results Internal/AISCMRxCustomer FeedbackMRxxProcess PerformanceOxxProduct ConformanceQCxxPrevious Management ReviewsMRxQMS Effectiveness & ImprovementQAxxProduct Quality ImprovementQAxxResource NeedsEMxxPart IIConsider using the samples on the following pages if you havent already established a means for conducting your meeting(s) and recording the outcome for each item in your management review.Page 11 of 11Quality PolicyInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Quality Policyq Previous agenda item meeting minutesRequired resource persons:qAnalysisdiscussion topicdecision or actiondue datetimelineresponsibilityOutputAttendee listqMeeting date and timeqMeeting discussion recordqDecisions and action itemsqRevised policy languageqQuality Objective and GoalsInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Quality Goalsq Goal achievement recordsq Previous agenda item meeting minutesRequired resource persons:qAnalysisdiscussion topicdecision or actiondue datetimelineresponsibilityOutputAttendee listqMeeting date and timeqMeeting discussion recordqDecisions and action itemsqRevised goals and measuresqAudit Results Internal/AISCInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Internal audit reportsq AISC audit reportsq Responses to AISC Corrective Action Requestsq Third-party inspection reportsq Subcontractor and Supplier audits and performance recordsq Previous agenda item meeting minutesRequired resource persons:qAnalysisdiscussion topicdecision or actiondue datetimelineresponsibilityOutputAttendee listqMeeting date and timeqMeeting discussion recordqDecisions and action itemsqCustomer FeedbackInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Customer surveysq Field complaintsq New and lost customer dataq Awards, letters of recognitionq Employee retention dataq Previous agenda item meeting minutesRequired resource persons:q Project managersq Sales managerAnalysisdiscussion topicdecision or actiondue datetimelineresponsibilityOutputAttendee listqMeeting date and timeqMeeting discussion recordqDecisions and action itemsqProcess PerformanceInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Delivery recordsq Cost/profit targetsq Project schedule recordsq Corrective action implementation dataq Previous agenda item meeting minutesRequired resource persons:q Production leadpersonsq QA leadpersonsAnalysisdiscussion topicdecision or actiondue datetimelineresponsibilityOutputAttendee listqMeeting date and timeqMeeting discussion recordqDecisions and action itemsqRequests for special auditsqProduct ConformanceInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Assembly inspection recordsq Nonconformance reportsq Field fix dataq Error trendsq Corrective measure dataq Shop and erection drawing error reportsq Corrective action implementation dataq Previous agenda item meeting minutesRequired resource persons:q QA leadpersonsq QC leadpersonsAnalysisdiscussion topicdecision or actiondue datetimelineresponsibilityOutputAttendee listqMeeting date and timeqMeeting discussion recordqDecisions and action itemsqRequests for special auditsqPrevious Management ReviewsInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Management review meeting minutesq Decision and action item implementation dataq Corrective action implementation dataq Previous agenda item meeting minutesRequired resource persons:qAnalysisdiscussion topicdecision or actiondue datetimelineresponsibilityOutputAttendee listqMeeting date and timeqMeeting discussion recordqDecisions and action itemsqRequests for special auditsqQuality Management System (QMS) Effectiveness & ImprovementInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Quality Manualq Quality Proceduresq Corrective action implementation recordsq Cost/profit target dataq Previous agenda item meeting minutesRequired resource persons:q QA leadpersonsAnalysisdiscussion topicdecision or actiondue datetimelineresponsibilityOutputAttendee listqMeeting date and timeqMeeting discussion recordqDecisions and action itemsqProduct Quality ImprovementInputAgenda item leader:qMeeting place and time:qRequired attendees:q Executive Managerq Executive Management TeamRequired resources:q Customer surveysq Customer suggestionsq Nonconformance dataq Field fix and warranty dataq Previous agenda item meeting minutesRequired resource persons:q Project