会议志愿者英语培训手册.doc

会议志愿者英语培训手册1. Courtesy and communication proverbs1)分手时I must leave now, as Goodbye Mr. EricI really must be going.It was nice to have met you.2)告辞送别的非正式用语：Good Bye. Bye now. Cheerio. See you. So long. See you later.3)结识新朋友Pleased to meet you,So nice to know you,4)会见老朋友Nice to see you again! How are you!How long you will stay in China?5)忘记了代表的姓名时Mr. Smith, Id like you to meet Mrer, sorry, how do you spell your name?6)请别人做事时Would you please tell me Could you please help me 7)给别人建议时May I suggest that I think this way is better8)代表感谢与赞扬时：You are welcome. Not at all.Its my pleasure.9)代表提出问题或要求，而你不知道或无法确定时：Let me think about itI am sorry, I dont know right now. Will you please come to me later.One moment, I will ask my colleague.Please go to the registration desk.The secretariat in room 9999, maybe you can help there.) 10)代表提出不恰当意见或要求时：May be you are right, but11)尽量不要中国式的英语：Tell me You help me 12)不要用直截了当的话， 如：You must You have to 13)不要用命令式口吻Listen, Do not2. Meeting at the airport1) Excuse me, but are you Mr. from for The 2010 Chinese-German Joint Symposium on Hydraulic and Ocean Engineering (JOINT 2010)?2) How do you do? Im glad to meet you. Im the volunteer for the joint, you can call me , Im here to meet you. 3) How do you do? Welcome to China. Is that all your baggage?4) Did you have a good trip?5) How long did it take you to fly here from Germany?6) Well, our car is waiting for us outside. / Well take a taxi to the hotel. 7) If the traffic is not heavy, it takes about to arrive.Words: 1.suffer from jet lag：时差3. On the way1) Now we are driving to your hotel, Tianyu Hotel. Its just outside Tianjin University. Weve booked a room for you.2) Is this the first time you have been to China? Have you been to Tianjin?What do you think about China/Tianjin?3) Recently the weather here is,the temperature is, youd better 4) Its a little/ so hot/cold/cool today ,isnt it ? Are you accustomed(used) to the weather here?5) Tianjin is the sixth largest city of China in terms of urban population. It is one of the four municipalities that have provincial-level status, reporting directly to the central government. Also, its urban land area is the fifth largest in China, ranked only after Beijing，Shanghai，Guangzhou and Shenzhen.Tianjins urban area is located along the Hai He River, which connects to the Yellow and Yangtze Rivers via the Grand Canal in Tianjin. Its ports, some distance away, are located on Bohai Gulf in the Pacific Ocean. Tianjin was once home to foreign concessions in the late Qing Dynasty and early Kuomintang (KMT) era. The municipality now incorporates the coastal region of Tanggu, home to the Binhai and the Technology and Economic Developing Area (TEDA). Tianjin Municipality borders Hebei province to the north, south, and west; Chinese capital Beijing is to the northwest, and Bohai Gulf to the east.6) Tianjin University, established in 1895 with the name of “Peiyang University”, is the first educational institution of higher learning in China. Over a hundred years, more than 150,000 students have graduated from Tianjin University and made great contributions in every walk of life. At present, Tianjin University has grown into a National Key University directly under the administration of the Ministry of Education of China. With the tradition of diligence and modesty, Tianjin University is prepared to meet challenges in the 21st century.7) ( If family come, talk about family members. ) How old are you? 4. In the hotel 1) Good morning/afternoon/evening, Im sorry to bother you. May I .2) Excuse me, may I come in?3) Im sorry to bother you, but its already., youd better.4) Have a pleasant stay in the hotel. 5) Your room is . Here is your key. I will show you there.6) If there is any problem, please call/ dont bother to tell me.7) We only accept Chinese credit cards .But you can use your credit card to get cash at bank.Words: 1. Carrefour 家乐福 2. campus bus 校园车5. At the meeting1) This way, please. 2) What can I do for you? / May I help you?3) Wait for a moment, please. Ill ask someone in charge to help you. / For more detailed information, I need to ask someone in charge.4) Im sorry, but we have the regulations that5) If you need any help, please call ./ any volunteer is ready to help.6)Please wait for a moment, Ill check it for you. / Ill change it for you.Words: 1. session 分会场 2. opening ceremony 开幕式 3. laser pointer 激光笔 4. projector 投影仪6. Visiting1) Covering a catchment area of 317,800 sq kilometers (122,800 sq miles), the Haihe River is regarded as the mother river of Tianjin. It is a great contributor to the improvement of Tianjin, and ties closely to the lives of Tianjin people living there for generations. People visiting the Haihe River today appreciate its scenic beauty as well as its historical and cultural atmosphere. The Haihe River is a crucial river in North China formed by the convergence of five rivers in Tianjin. Historically, the Haihe River was open to navigation 1,800 years ago, and gradually became a junction for navigation in the Sui Dynasty (581-618). Through centuries of development, it became a trading center gathering a great influx of businessmen from around the nation. Today the former shipping center is a place for relaxation. Regions along the river present beautiful views starting from Sanchakou (a fork in the river) to Daguangming Bridge (one of the bridges over the Haihe River). Countless attractions along the banks make the river a popular holiday destination. Haihe ParkOf all the sights, the Haihe Park is the most attractive. Like a jade belt attached to the river banks, Haihe Park is an ideal place for pleasure and rest. Two groups of bronze sculptures are particularly noticeable. Verdant trees, beautiful blossoms, green lawns, long corridors under ivy-laced frames, fountains, and sculptures decorate the park. Residents prefer to spend their leisure time ambling there. Visitors can get a general knowledge of Tianjin from the locals. Haihe Cultural SquareThe Haihe Cultural Square is a key project in the comprehensive renovation of resorts along the Haihe River. It gained this name from the adjoining ancient culture street. Focusing on cultural traditions and folk customs of Tianjin, the designer endowed the square with a style of solemnity and simplicity. Meanwhile, a modern element enters the design. The high-tech lighting, the causeway pavement and the wooden floor make the square a shining pearl of the Haihe River bank. Haihe Fountain Amusement ParkCompleted in 1985, the playground occupies an area of 143,000 sq meters (35.3 acres). There is a spectacular colorful fountain in the central area. The park offers bumper cars, passenger-propelled airplanes, and motorcycles to visitors. In addition, in this playground there are three luxurious sightseeing ships, and several speed boats offering tours along the Haihe River. Visitors can also enjoy a boat excursion at night. Light from both banks melts into the water and drifts off, like a rainbow. In addition, the Wanghailou Church located at the north bank of the Haihe River is one of Chinas cultural relics. In the Qing Dynasty (1644-1911), there was a Wanghailou Tower, a pleasure location for emperors who made trips to their provinces; the Laolongtou Rail Station is recorded as the first rail station in Chinas ancient commercial ports after the Second Opium War (1856-1860). Together with the establishment of other constructive projects at that time, it is eyewitness to Tianjins development. With its long history and beauty, the Haihe River attracts visitors worldwide. It is a river endowed with sea strength and river tenderness.Unit1希望与要求PartOne1Wedliketoexpressourdesiretoestablishbusinessrelationshipwithyouonthebasisofquality,mutuallybenefitandexchangeofneededgoods.我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。2Inordertoextendourexportbusinesstoyourcountrywewishtoenterdirectbusinessrelationswithyou.为了扩大我们在贵国的出口业务，我们希望和你们建立直接贸易关系。3Ourhopeistoestablishmutuallybeneficialtradingrelationsbetweenus.希望在我们之间能够建立互惠互利的贸易关系。4Welookingforwardtofurtherextensionsofpleasantbusinessrelations.我们期待进一步保持愉快的业务关系。5Itsourhopetocontinuewithconsiderablebusinessdealingwithyou.我们的希望是和你们保持可观的生意往来。6Welookingforwardtoreceivingyourquotationverysoon.我们期待尽快收到你们的报价单。7Ihopeyouseefromthereductionthatwearereallydoingourutmost.我希望你能够看到我们事实上已经作出了最大程度的让价。8Wehopetodiscussbusinesswithyouatyourearliestconvenience.我们希望在你方便的时候和你洽谈业务。9Wewishtoexpressourdesiretotradewithyouinleathershoes.我们非常希望和你进行皮鞋的买卖生意。10Welookforwardtoyourearlyreplyandtrustthatthroughourmutuallycooperationweshallbeabletoconcludethistransactionwithyouinthenearfurther.我们期待您的及时反馈，并且相信通过互相之间的合作，我们会进行越来越多的交易。11Ihopedwecandobusinesstogetherandlookingforwardtohearingfromyousoon.希望我们可以一起做生意，期待尽快得到您的回答。12Ihopedwecancooperatehappily.希望我们合作愉快。13Ihopedwecancontinueourcooperation.希望我们能够继续合作。14Wesincerelyhopethatthistransactionwillturnouttothesatisfactionofbothparties.我们真诚地希望本次交易双方都能满意16Itishopedthatyouwillseriouslytakethismatterintoconsiderationandletushaveyourreplysoon.希望你慎重考虑一下这个事情，并且尽快给我们一个回复。17Wehopedthatyouwilldealwithourrequesthonestly.希望你们能公正地处理我们的请求。18Wehopetoreceiveyourimmediateanswer.希望尽快得到你们的答复。19Wearelookingforwardtohavingyourearlyreplytothismatter.我们期待你们的尽快答复。问候与介绍：【常用句】1.? Hello！/Good morning/afternoon/evening.您好，早上/下午/晚上好。2.? How was your trip?您的旅途还愉快吗？ 3.? Im Li Gang. Nice to meet you.我是李刚，非常高兴见到您4.? Allow me to introduce myself. My name is Li Gang请允许我介绍一下自己，我叫李刚。5.? Im volunteer sent by the Beijing Organizing Committee of the Olympic Games.我是北京奥组委派来的志愿者。指路与向导 【常用句】1.? Go straight ahead and turn left at the traffic lights.请直走，在红绿灯处左拐。2.? Take the elevator down to basement Level One and Its right there.搭电梯到低下一层，它就在那里。3.? Let me show you where are you going.我来告诉您该怎么走。4.? Walk down this road to the first crossing and then turn the right.沿着这条路直走到第一个十字路口再向右拐。5.? It takes twenty minutes to walk there.从这里走过去得20分钟。6.? Where are you heading.您要到哪里去？7.? You can take the Line 5 get there.您可以坐地铁5号线到那里。8.? You can take the NO. 629 bus get there.您可以坐629路公共汽车到那里。【关键词、短语】Go straight 直走 walk down 沿着 turn left 左拐 turn right 右拐 Street 街道 crossing 十字路口 corner 拐角 subway 地铁 bus 公共汽车 Lishuiqiao stop 立水桥站 bus station 公共汽车站医疗急救【常用句】1. Whats wrong? /what is the trouble? 你怎么了？5. Youll be all right soon.你很快就会好的。6. Please calm down. The doctor will be here soon. 请冷静，医生很快就到了。7. Im giving you a first aid right now.我现在给您做紧急处理。【关键词、短语】Headache 头疼 doctor医生 hospital 医院 uncomfortable 不舒服【常用句】1.? Are you looking for the right entrance? Im a volunteer.你是在找入口么？我是志愿者2.? Well try to provide you with best services.我们会尽力为您提供最好的服务。3.? Ill show you the way.我来给您指路。紧急疏散实用对话【常用句】1 I cant speak English, do you understand Chinese?我不会说英语，你懂中文么？2 We have the language translation volunteer. He/she is there. 我们有语言翻译志愿者，他/她在那边。3. Please speak slowly again.请再说一边，慢一点儿。 4. Please wait for minutes, I find our translation volunteer here, Maybe he/she can help you.请等一下，我找语言志愿者过来，也许他/她能帮您。1. 坐出租车的话10分钟就够了。Ittakesonlytenminutesbytaxi.2. 中国菜你吃着习惯吗？HowdoyoulikeChinesefood?3.这个晚宴着装不需要很正式。Youdontneedtodresstooformalfortheeveningparty.4.希望你以后再来曲阜。再见！HopeyoullvisitQufuagain.Goodbye!5.我可以帮你去复印。Illdothephotocopyingforyou.6.我今天晚上有别的事情，不能陪你去了，抱歉。ImafraidIcantgowithyoutonight,forIhavesomethingelsetoattendto.Sorry.7.我半小时后在大厅等你。Illseeyouinthelobbyinhalfanhour.8.曲阜好像只有中国银行可以兑换外币