服务类职场应用题.doc

_ 职场应用题目 1For Contestant A Only选手 A：某公司业务扩大，现需要租用新的办公室。假设你是该公司办公室主任，手上有总经理对选址的出一个符合要求的最佳地点。在比赛第一阶段，你需在 30 分钟内完成以下任务：1. 阅读总经理提出的选址要求，填写任务单中的 Section 1；2. 向队友询问三个办公地点的信息，填写任务单中的 Section 2；3. 与队友讨论，选出一个你们认为最佳的地点，完成任务单中的 Section 3；（备注：任务单仅由选手 A 填写，供其在赛场陈述时参考。）4. 准备第二阶段的汇报内容。在比赛第二阶段，你需在 3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1) What is your groups task?2) Which office have you chosen for the company?3) Why have you chosen this office? (Please give detailed reasons why you have chosen this office and havent chosen the other two.)For Contestant A OnlyPlease read the requirements for an office.Dear Mr. Holt,As you know our company is getting bigger and we will shortly need a new office. I would like you to find a suitable place for us to move to. Ideally, it should have good public transport connections because people travel from all over the city. So, one located near the metro or bus stops would be really helpful for staff. The offices themselves should have space for a minimum of 150 people but it would be better if there was enough space for 200 because our company is likely to keep getting bigger. Our budget is limited to 200,000 yuan per month. Included in the office, I would like you to find one with a canteen for staff to eat in. There should be parking for 50 cars for senior management and visitors. Lastly, I would like an office with space for a staff gym. Its important for our staff to be happy and healthy.Sincerely,MichaelFor Contestant A OnlyWorksheetSection 1Read the requirements for an office and complete the following form.DetailsRequirementsLocationNear _ or _SpaceBetween _ and _ peopleCostLimited to _Facilities_, _ and _Section 2Communicate with Contestant B and complete the following form.DetailsInformation about each officeOffice A: _LocationOffice B: _Office C: _Office A: _SpaceOffice B: _Office C: _Office A: _CostOffice B: _Office C: _Office A: _FacilitiesOffice B: _Office C: _Section 3Discuss the question with Contestant B and make a decision.Which office do you choose for the company?Office AOffice BOffice CFor Contestant B Only选手 B：假设你是某公司办公室职员，你的队友是办公室主任。公司因发展壮大，需要租用新办公室。你的队友有公司对新办公室的具体要求，你的手上有三个可供选择的办公室。请与你的队友沟通，选出一个符合要求的最佳办公室。在比赛第一阶段，你需在 30 分钟内完成以下任务：1. 认真阅读三个办公地点的具体情况，提取相关信息；2. 与队友沟通，提供其所需信息，协助其完成任务单中的 Section 2；3. 与队友讨论，选出一个你们认为最能满足要求的办公室，协助队友完成任务单中的 Section 3；（备注：任务单仅由选手 A 填写。）4. 准备第二阶段的答问内容。在比赛第二阶段，你需在 2 分钟内回答裁判的三个问题。回答需与实际任务相结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPlease read the following information about the three offices and help Contestant A complete the worksheet.Office A 1 kilometre from the metro, 400 metres from a bus stop Space for 150 people 150,000 yuan a month A canteen and twenty parking spaces but no room for a gymOffice B 400 metres from the metro, 200 metres from a bus stop Space for 175 people 200,000 yuan a month A canteen, seventy parking spaces and room for a gymOffice C 600 metres from the metro, 200 metres from a bus stop Space for 200 people 220,000 yuan a month A canteen, fifty parking spaces and a well-equipped gym 职场应用题目 2For Contestant A Only选手 A： 某咖啡连锁店想要开一家新店，需要为新店选址。假设你是新店的店长，手上有总经理对新店选址的基本要求。你的队友是选址负责人，给出了三个地点的相关资料。请与你的队友沟通，选择一个你们认为最合适的咖啡店地点。在比赛第一阶段，你需在 30 分钟内完成以下任务：1.认真阅读总经理对新店选址的基本要求，填写任务单中的 Section 1；2.向队友询问三个地点的相关信息，填写任务单中的 Section 2；3.与队友讨论，选出一个你们认为最能满足要求的咖啡店地点，完成任务单中的 Section 3；（备注：任务单仅由选手 A 填写，供其在赛场陈述时参考。）4.准备第二阶段的汇报内容。在比赛第二阶段，你需在 3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1.What is your groups task?2.Which shop have you chosen for the company?3.Why have you chosen this shop? (Please give detailed reasons why you have chosen this shop and havent chosen the other two.)For Contestant A OnlyPlease read the requirements for a new coffee shop.Dear Miss Johnson,As you know our coffee shops are doing very well and I feel it is time to add a new store to our group. We would very much like our new store to be in the downtown area and I would like you to choose a suitable location. When choosing the location there are some important things I would like you to consider. Firstly, we need a location where a lot of people walk past. It would be best if we could be located in the centre of the business district. We need space that can seat at least 80 people. It would also be good if there is space for children to play in. While the location and space are important, we must also think about the price. The rent per month should not be higher than 50,000 yuan. Lastly, we need to think about the competition in the area. Wed also like to sell sandwiches, salads and fruit in our shop, so its better if there is no shop selling similar food near us. Could you please find a suitable location and get back to me as soon as possible?Sincerely,CathyFor Contestant A OnlyWorksheetSection 1 Readthe requirements for a new coffee shop and complete thefollowing form.DetailsRequirementsLocationLocated in the _Seating spaceFor at least _ peopleRentNo higher than _ per monthCompetitionNo nearby shops selling _Section 2Communicate with Contestant B and complete the following form.DetailsInformation about each shopShop A: _LocationShop B: _Shop C: _Shop A: _Seating spaceShop B: _Shop C: _Shop A: _RentShop B: _Shop C: _Shop A: _CompetitionShop B: _Shop C: _Section 3Discuss the question with Contestant B and make a decision.Which shop do you choose for the company?Shop AShop BShop CFor Contestant B Only选手 B：某咖啡连锁店想要开一家新店，需要为新店选址。假设你是新店的选址负责人，手上有三个地点的相关信息。你的队友是新店的店长，手上有总经理对新店选址的基本要求。请与你的队友沟通，选择一个你们认为最合适的咖啡店地点。在比赛第一阶段，你需在 30 分钟内完成以下任务：1.认真阅读三个地点的情况介绍，提取相关信息；2.与队友沟通，提供其所需信息，协助其完成任务单中的 Section 2；3.与队友讨论，选出一个你们认为最能满足要求的咖啡店地点，协助其完成任务单中的 Section 3；（备注：任务单仅由选手 A 填写。）4.准备第二阶段的答问内容。在比赛第二阶段，你需在 2 分钟内回答裁判的三个问题。回答需与实际任务相结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPlease read the following information about the three shops and help Contestant A complete the worksheet.Shop A Located in the main business district Seating space for 100 people Rent: 50,000 yuan per month Near a caf offering a wide range of sandwiches, cakes and saladsShop B Located in the main business district Seating space for 85 people Rent: 46,000 yuan per month Near a caf offering cakes and hot sandwichesShop C Located in the main shopping area Seating space for 75 people and a childrens playground Rent: 57,000 yuan per month Near a caf offering a wide range of salads, fruit and soups 职场应用题目 3For Contestant A Only选手 A： 某公司想要为员工提供健身房（health club）福利，以强健其体魄。假设你是该公司的总经理助理，手上有对健身房各个方面的要求。你的队友是办公室负责人，手上有三家健身房的资料。请与你的队友沟通，选择一家你们认为最符合要求的健身房。在比赛第一阶段，你需在 30 分钟内完成以下任务：1.阅读公司对健身房的各方面要求，填写任务单中的 Section 1；2.向队友询问三家健身房的相关信息，填写任务单中的 Section 2；3.与队友讨论，选出一家你们认为最能符合公司要求的健身房，完成任务单中的 Section 3；（备注：任务单仅由选手 A 填写，供其在赛场陈述时参考。）4.准备第二阶段的汇报内容。在比赛第二阶段，你需在 3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1.What is your groups task?2.Which health club have you chosen for the company?3.Why have you chosen this health club? (Please give detailed reasons why you have chosen this health club and havent chosen the other two.)For Contestant A OnlyPlease read the requirements for a health club for staff use.Dear Mr. Lucas,To support our staff, I would now like to offer health club membership to all employees. Obviously, we do not have space to build a gym in our offices so can you find a suitable health club in the local area? The health club should meet the following requirements:Be located near our officesA wide range of facilities including a gym, a swimming pool and classes such as yogaOpen 24 hours a dayHave a social programme and a bar or a restaurantLess than 350 yuan per month per personPlease look into the available options and get back to me as soon as possible. Sincerely, SallyFor Contestant A OnlyWorksheetSection 1 Read the requirements for a staff health club and complete the following form.DetailsRequirementsLocationIt should be close to _.FacilitiesThe health club should have _, _ and _.Opening hoursIt should be open _.Social programmeHave a social programme and a _ or a _.CostLess than _ per month per person.Section 2Communicate with Contestant B and complete the following form.DetailsInformation about each health clubHealth club A: _LocationHealth club B: _Health club C: _Health club A: _FacilitiesHealth club B: _Health club C: _Health club A: _Opening hoursHealth club B: _Health club C: _Health club A: _Social programmeHealth club B: _Health club C: _Health club A: _CostHealth club B: _Health club C: _Section 3Discuss the question with Contestant B and make a decision.Which health club do you choose for the company? Health club A Health club B Health club CFor Contestant B Only选手 B: 某公司想要为员工提供健身房（health club）福利，以强健其体魄。假设你是该公司的办公室负责人，手上有三家健身房的资料。你的队友是公司总经理助理，手上有对健身房各个方面的要求。请与你的队友沟通，选择一家你们认为最能符合要求的健身房。在比赛第一阶段，你需在 30 分钟内完成以下任务： 1.认真阅读三家健身房的情况介绍，提取相关信息； 2.与队友沟通，提供其所需信息，协助其完成任务单中的 Section 2； 3.与队友讨论，选出一家你们认为最能满足要求的健身房，协助其完成任务单中的Section 3；（备注：任务单仅由选手 A 填写。） 4.准备第二阶段的答问内容。在比赛第二阶段，你需在 2 分钟内回答裁判的三个问题。回答需与实际任务相结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPlease read the following information about the three health clubs and help Contestant A complete the worksheet.Health club A Facilities availablegym, pool and classes Open 24 hours 1 kilometre from the office Social programme and bar available 350 yuan per month per personHealth club B Facilities availablegym, pool and classes Open 7 to midnight 2 kilometres from the office Small caf and no social programme 260 yuan per month per personHealth club C Facilities availablegym, pool and classes Open 24 hours 1.5 kilometre from the office Social programme and bar and restaurant available 310 yuan per month per person 职场应用题目 4For Contestant A Only选手 A：某公司要招聘一名实习生（intern），工作时间为今年夏天。假设你是该公司人力资源部负责招聘的经理，手上有对新实习生各个方面的要求。你的队友是人力资源部员工，手上有三名候选实习生的资料。请与你的队友沟通，选择一名你们认为最符合公司要求的实习生。在比赛第一阶段，你需在 30 分钟内完成以下任务：1.阅读公司对实习生的各方面要求，填写任务单中的 Section 1；2.向队友询问三名候选人的相关信息，填写任务单中的 Section 2；3.与队友讨论，选出一名你们认为最符合公司要求的实习生，完成任务单中的Section 3；（备注：任务单仅由选手 A 填写，供其在赛场陈述时参考。）4.准备第二阶段的汇报内容。在比赛第二阶段，你需在 3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1.What is your groups task?2.Which candidate have you chosen for the company?3.Why have you chosen this candidate? (Please give detailed reasons why you have chosen this candidate and havent chosen the other two.)For Contestant A OnlyPlease read the requirements for a new intern.Dear Mrs. Richmond,We have a position available this summer for a college student to gain work experience in our department. We often have lots of good letters and applications sent in that we keep on file. I would like you to look through these and choose a suitable candidate. Our requirements for the new intern are as follows:An average academic results above 70%Some experience of working with othersEnglish at least at intermediate level and ideally one other language at a basic levelBe available for a minimum of 2 months this summer and longer if possibleWant to work in finance in the futurePlease look through the letters and come back to me with your choice. Sincerely, HarleyFor Contestant A OnlyWorksheetSection 1Read the requirements for an intern and complete the following form.DetailsRequirementsAcademic resultsAn average above _ExperienceShould have experience of _Language skills_ level in English plus one other languageAvailabilityNeed to work for _Future career planWant to work in _Section 2Communicate with Contestant B and complete the following form.DetailsInformation about each candidateCandidate A: _Academic resultsCandidate B: _Candidate C: _Candidate A: _ExperienceCandidate B: _Candidate C: _Candidate A: _Language skillsCandidate B: _Candidate C: _Candidate A: _AvailabilityCandidate B: _Candidate C: _Candidate A: _Future career planCandidate B: _Candidate C: _Section 3Discuss the question with Contestant B and make a decision.Which candidate do you choose for the company? Candidate A Candidate B Candidate CFor Contestant B Only选手 B: 某公司要招聘一名实习生（intern），工作时间为今年夏天。假设你是该公司人力资源部的员工，手上有三名候选实习生的资料。你的队友是该公司人力资源部的招聘经理，手上有对新实习生各个方面的要求。请与你的队友沟通，选择一名你们认为最能符合公司要求的实习生。在比赛第一阶段，你需在 30 分钟内完成以下任务：1.认真阅读三名候选人的情况介绍，提取相关信息；2.与队友沟通，提供其所需信息，协助其完成任务单中的 Section 2；3与队友讨论，选出一名你们认为最能满足要求的实习生，协助其完成任务单中的Section 3；（备注：任务单仅由选手 A 填写。）4.准备第二阶段的答问内容。在比赛第二阶段，你需在 2 分钟内回答裁判的三个问题。回答需与实际任务相结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPlease read the following information about the three candidates and help Contestant A complete the worksheet.Candidate A An average above 80% Give group presentations frequently Speak intermediate English and basic Japanese Free the whole of June, July and August Want to become an accountant in the futureCandidate B An average above 70% Active in weekly group work Speak advanced English and basic French Free in July and August Want to work in investment in the futureCandidate C An average above 75% Work in a team in his weekend job Speak English and basic French Free in July only Want to work in law in the future 职场应用题目 5For Contestant A Only选手 A：某公司想要更换签约的快递公司（courier company），以得到更好的服务。假设你是该公司的办公室主任，手上有对快递公司各方面的要求。你的队友是办公室职员，手上有三家快递公司的资料。请与你的队友沟通，选择一家你们认为最能符合要求的快递公司。在比赛第一阶段，你需在 30 分钟内完成以下任务：1.阅读公司对快递公司的各方面要求，填写任务单中的 Section 1；2.向队友询问三家快递公司的相关信息，填写任务单中的 Section 2；3.与队友讨论，选出一家你们认为最能符合公司要求的快递公司，完成任务单中的Section 3；（备注：任务单仅由选手 A 填写，供其在赛场陈述时参考。）4.准备第二阶段的汇报内容。在比赛第二阶段，你需在 3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1.What is your groups task?2.Which courier company have you chosen for the company?3.Why have you chosen this courier company? (Please give detailed reasons why you have chosen this courier company and havent chosen the o