unit 3 in a restaurant.ppt.ppt

Unit3InaRestaurant FoodCultureinEast West MainfoodandDrinks EAST WEST MainfoodandDrinks desserts Pudding Salad WEST MainfoodandDrinks EAST WEST Tableware EAST WEST Tableware EAST WEST Nameofdishes EAST AntsClimbingthetrees WEST FishandChips Nameofdishes 清炖狮子头StewedPorkPattiesinClearSoup 烟熏排骨SmokedSpareRibs Attitudetoguests snake Meat plunk Meat EAST WEST WesternTableManner Dress ForManFormalSuitTieForladyFormaldressHeeledshoesJewellry Let swatchsomevideoclipsandlearnthetablemanner video1 video2 TheorderofthewesterndishesAppetizerSoupSidedishesMaincourseVegetableDessertCoffee Tea 开胃菜汤副餐主餐蔬菜甜点咖啡 茶 Activity1Pleasedesignamenuforyourrestaurant SoupAppetizerMaincourseSaladDessertBeverage Let sgototherestaurant PART1Reservations BookingaTable 1 I dliketoreserveatableforthree 我想要预约3个人的位子 2 Weareagroupofsix 我们共有6个人 3 we dlikeatablewithaviewofgarden 我们想要面对花园的位子 4 We llcomearoundeighto clock 我们大约在8点到达 5 HowcanIgetthere 我要如何才能到达餐厅 6 Iamsorry Wehavesomanygueststhisevening 我很抱歉 今晚的客人相当多 7 Howlongisthewait 我们大概需要等多久 PART2Receivingtheclient p 33 35 PART3Waitingon atTable 1 MayIhaveamenu please 请给我菜单 MayIorder please 我可以点餐了吗 video order 2 Whatisthespecialtyofthehouse 餐厅最特别的菜式是什么 Doyouhavetoday sspecial 餐厅有今日特餐吗 3 MayIseethewinelist 可否让我看看酒单 I dliketohavesomelocalwine 我想点当地出产的酒 4 Howdoyoulikeyoursteak 你的牛排要如何烹调 Welldone medium rare please 全熟 五分熟 全生 全熟是welldone 七分熟是mediumwell 五分熟是medium 四分熟是mediumrare 三分熟是rare Otherexpressions 1 Couldyoupassmethesalt pepper 请把盐 楜椒 传给我 2 MayIsmoke 可以抽烟吗 3 I dlikeaglassofwater please 请给我一杯水 4 Myorderhasn tcomeyet 我点的食物还没来 5 ThisisnotwhatIordered 这不是我点的食物 6 I dlikeadessert please 请给我一些甜点 7 MayIhavesomecheese 可以给我一些芝士吗 8 CanIhavesomefruitinsteadofthedessert 可不可以不要甜点改要水果 9 Check please 麻烦请结帐 CanIpayhere 可以在这儿付帐吗 10 Weliketopayseparately 我们想要分开算帐 11 Ithinkthereisamistakeinthebill 帐单有一些错误 12 CanIpaywiththiscreditcard 可以用这张信用卡付帐吗 13 MayIhavethereceipt please 请给我收据 14 Welcometoourrestaurantnexttime 欢迎下次再光临我们餐馆 Role play RoleA waitor waitressRoleB C customerSituationsareasfollows 1 2 3 4 Situation1 Thecustomersgetthewrongdish Situation2 Thecustomersareangrybecausetheyhavebeenwaitingforthedishesforhalfanhour Situation3 Thereissomethingwrongwiththebill Situation4 Thecustomerswanttochangethedishestheyhaveordered Questionnaire Youropinionsarevaluabletous PleasetakeafewminutesandanswerthefollowingquestionsaboutdiningatDragonHillLodge Thankyou Haveyoueverhadmealinourrestaurant YesNo 2 Howoftendoyoudinewithus DailyWeeklyMonthlyOnceinthreemonthsFirsttimeOther 3 TheServerWastheserverattentiveandavailablewhenyouneededhim her Wasyourserverknowledgeableandabletoansweryourquestionsaboutthefoodandbeverages Yes No Yes No 4 TheFoodHowwouldyouratethetasteofyourmeal ExcellentGoodAverageBelowaveragePoor 5 TheRestaurantMyfoodorderwascorrectandcomplete ExcellentGoodAverageBelowaveragePoor Employeesarepatientwhentakingmyorder ExcellentGoodAverageBelowaveragePoor Iwasservedpromptly ExcellentGoodAverageBelowaveragePoor Availabilityofsauces utensils napkins etc ExcellentGoodAverageBelowaveragePoor Employeesarefriendlyandcourteous ExcellentGoodAverageBelowaveragePoor Servicequality ExcellentGoodAverageBelowaveragePoor Menuvariety ExcellentGoodAverageBelowaveragePoor Qualityoffood ExcellentGoodAverageBelowaveragePoor Qualityofbeverages ExcellentGoodAverageBelowaveragePoor RestaurantCleanliness ExcellentGoodAverageBelowaveragePoor 6 Additi